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关于豪华客栈和套房的点评

2.5 out of 5
豪华客栈和套房
107 King Dr, Troy, MO

点评

6.6
10 分 - 超赞。27 条好评，共有 125 条点评" "
8 分 - 还可以。31 条好评，共有 125 条点评" "
6 分 - 一般。28 条好评，共有 125 条点评" "
4 分 - 很差。22 条好评，共有 125 条点评" "
2 分 - 糟糕。17 条好评，共有 125 条点评" "

7.2/10

清洁度

7.6/10

员工和服务

5.6/10

服务设施

6.2/10

住宿条件和设施

6.6/10

环保

点评

6/10 一般

James

满意：员工和服务
2024 年 4 月入住 2 晚

8/10 还可以

sue

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice, clean hotel. They are doing some remodeling so breakfast not the greatest. Only coffee available for drinking. Maybe offer some water.
2024 年 4 月入住 1 晚

8/10 还可以

Sheree

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Very friendly staff
2024 年 3 月入住 1 晚

8/10 还可以

Dayle

满意：清洁度、员工和服务、服务设施、住宿条件和设施
We would stay again.
2024 年 4 月入住 1 晚

2/10 糟糕

Virginia

团体旅客
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Well i went to this hotel with my friend so we stopped up the toliet by accident so the guy at the front desk gave us a plunger and a mop but we couldnt get it unstopped he said the person isnt in yet to fix the problem i was like what i noticed right away the room wasnt the cleanest the microwave and fridge was dirty and all around the room was dusty if your a plus size person i wouldnt advise you to stay at this hotel because they only have chairs with arms and none without so i had to sit on the bed for 2 days because it hurt my hips to sit in their chair i think they should make their customers happy and buy some chairs without arms because some people are not so little i will be going to the super 8 hotel the next time here in troy missouri i wouldnt waste your time on this hotel oh and they put sausage with egg biscuits in this plastic thing they have them out from 6am - 8:30 and it says on the pack that they are suppose to be frozen but they are unthawed they can cause customers to get sick just be aware before you decide to go there
2024 年 3 月入住 2 晚

8/10 还可以

Hope

满意：清洁度、员工和服务、住宿条件和设施
We had nice stay
2024 年 3 月入住 1 晚

4/10 很差

Cody

团体旅客
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
Under construction its outdated but if in tight spot its a place to stay...I had reservations to stay the night but i canceled it once i seen the establishment
2024 年 3 月入住 1 晚

4/10 很差

Joseph

不满意：客房舒适度，住宿条件和设施
This “luxury” :) hotel needs serious updating
The room was too warm despite repeated attempt to adjust the unit. Room furniture was old and dated. The dining area was closed for repairs. The only food provided was muffins and egg sandwiches
2024 年 2 月入住 1 晚

4/10 很差

Laurie

不满意：住宿条件和设施，清洁度
Property was under renovation and that information was not on the listing. This meant the breakfast was only coffee and a pre packaged muffin. Room had a unique and unpleasant odor. Ice machine only worked on one of the three floors.
2024 年 2 月入住 1 晚

4/10 很差

Irene

不满意：客房舒适度，住宿条件和设施
Not a good experience
This place was in total disarray. The building had a bad smell and the room smelled even worse. It was very run down
2024 年 1 月入住 1 晚

6/10 一般

Christina

2024 年 1 月入住 4 晚

4/10 很差

Randall

Very dirty
2024 年 1 月入住 2 晚

4/10 很差

robin

与配偶出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Elevator didn't work, and the breakfast area was a mess!
2024 年 1 月入住 1 晚

6/10 一般

Lisa

与家人出行
满意：清洁度、员工和服务、客房舒适度
不满意：住宿条件和设施
2023 年 12 月入住 1 晚

4/10 很差

scott

不满意：员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚

4/10 很差

Kayla

与配偶出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
The elevators were broken, which is a huge inconvenience for someone that has had 4 knee surgeries. Instead of comping us a room for downstairs he up charged us instead. It's not our fault your equipment was faulty. I was disappointed we had to pay extra for the mishap.
2023 年 12 月入住 1 晚

4/10 很差

Rita，Maplewood

不满意：住宿条件和设施，服务设施
Pool out of order, elevator not working, no hot breakfast. Springs in mattress were apparent. Otherwise clean and nice staff.
2023 年 11 月入住 2 晚

6/10 一般

Carole

满意：清洁度、员工和服务、客房舒适度
不满意：住宿条件和设施
Okay for 2 star place but overpriced due to pool closed for maintenance (per other comments, been that way for years), on the go breakfast (no hot meal), noisy A/C, centipedes in bathroom at night, and in need of overall renovations. Friendly & efficient staff, comfortable & clean bedding, felt safe.
2023 年 10 月入住 1 晚

6/10 一般

Tim

满意：清洁度、员工和服务、客房舒适度
give it time
well first of all checking in went very well the person there was very nice and helpful. the room was nice and bed was very comfortable. i would have rated this place very good, except the pool was not working and what they served as breakfast i would not even consider as a breakfast.
2023 年 10 月入住 2 晚

2/10 糟糕

Melody

不满意：服务设施
Traveling with my grown children and their families, paid for three rooms, the room my grandchildren stayed in was not clean, roach in air conditioning unit, urine on Toliet seat. Complained chking out the next morning and gentleman at the front desk told my son “it couldn’t have been too bad, you stayed all nigh”! Terrible facility, outdated, will never stay here again or recommend to anyone I know.
2023 年 10 月入住 1 晚

4/10 很差

Doug

与家人出行
不满意：住宿条件和设施
2023 年 10 月入住 2 晚

6/10 一般

John

满意：客房舒适度，员工和服务
Going Through a remodeling process. Swimming pool was down. I have breakfast was not hot.
2023 年 10 月入住 1 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施
Quiet and Clean
It’s a clean enough facility. Beds are super firm if you like that. It was quiet. Not so much luxury or suite-like but it served its purpose. Pool was under construction so no access to that area.
2023 年 10 月入住 1 晚

6/10 一般

Karen

与家人出行
不满意：住宿条件和设施
2023 年 10 月入住 2 晚

6/10 一般

Sonya

团体旅客
满意：客房舒适度，员工和服务
不满意：住宿条件和设施，清洁度
2023 年 9 月入住 2 晚

8/10 还可以

Wayne

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
What’s the please and it was it’s good no complain
2023 年 9 月入住 1 晚

2/10 糟糕

Barbara

2023 年 9 月入住 1 晚

6/10 一般

Marilyn

与家人出行
满意：员工和服务，清洁度
不满意：住宿条件和设施，服务设施
People next door yelled at 2am till 5am. No pool. Ceiling missing in hallway by elevator. Breakfast was either muffin or breakfast sandwich, nothing else. The smells in the hall are very strong. No Luxury about it!
2023 年 9 月入住 2 晚

8/10 还可以

Dakota

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 2 晚

4/10 很差

Ramana

与配偶出行
满意：员工和服务
不满意：住宿条件和设施，清洁度
Limited hotel choices in Troy so settled on this one. No mention on Expedia of the building under repair. Entire pool and common areas are covered by plastic and the ceiling is wide open to pipes and ventilation. Told pipes burst and waiting for insurance settlement but looking at reviews now it’s been like this for over a year. Room is was okay for cleanliness. Some sheets and pillowcases seemed dingy yellow not white. Corner molding was off one area and leaning in the closet area. Nails in wall maybe where there was a picture. Plaster under window visible cracked and coming off. Walls paper thin and so much noise after midnight, TVs, people talking and you would have thought they were in our room, walking, things hitting the wall?? Didn’t get much sleep left hotel before 7am on our vacation. Would not stay here again. Drive the extra miles to different town or try one of other 2 hotels in town. $124 was too much for condition of this hotel.
2023 年 8 月入住 1 晚
Jag 于 2023年08月26日 的回复
Guest stay with us knew about every thing before check inn also we have sign stating that if you you don't like the room you don't have to and no charge for cancellation fee we are here 24/7 if there is any issue of noise we gladly take care right way which she never ask or even mention we have other many reviews from different guest you can see the different angle from other guest if it is in that bad shape then why not other guest wrote about it few things could be objectionable not the way guest describe so please make reservation with full confidences if you do not like there will be noncharged to cancel the reservation. Thanks also. for reading our side

4/10 很差

Scott

与家人出行
不满意：清洁度、服务设施、住宿条件和设施
Should have looked closer at other reviews! “Renovations” still in progress! Looking back it’s been more than a year. Free breakfast was one type of package muffins and package breakfast sandwiches. Only coffee, no juice. Pillows were hard and flat. Location was convenient for our stay but definitely would have gone to Wentzville instead.
2023 年 8 月入住 1 晚
Jag 于 2023年08月26日 的回复
Sir if you knew and stayed with us before you should not stayed with us, why you stay with us again knowing that we have some issues you stay because price is right and rooms are clean, please find different motel for your next stay.

8/10 还可以

Michelle

满意：清洁度、员工和服务、客房舒适度
Muh!
Older hotel, place to lay our heads after 14 hrs of traveling. Pool not available at this time. Breakfast area is closed under construction so no breakfast at all or coffee in lobby use pot in room. Needs a fresh update. Guy that checked us in was nice.
2023 年 7 月入住 1 晚

2/10 糟糕

Steven

满意：员工和服务
不满意：住宿条件和设施，清洁度
2023 年 7 月入住 2 晚

10/10 超赞

Dave

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Quick stay
This place has some age on it, however they are in the process of remodeling. Unfortunately the pool was unavailable due to construction. But the room was quite nice, roomy and clean.
2023 年 6 月入住 1 晚

2/10 糟糕

Wendy

2023 年 6 月入住 1 晚
Jag 于 2023年06月20日 的回复
Saying simply horrible is not good and not right because at front desk we have sign says please read before you check-in you have 15 minutes to inspect the room and for any reason you don,t like, we will give you different room or you can checkout and we will gladly refund your money.

8/10 还可以

Anibal

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
It was pretty good no complaints
2023 年 6 月入住 1 晚

8/10 还可以

Myron

满意：清洁度、员工和服务、住宿条件和设施
Nice place. Thin walls. The people next door had their tv on until 3am.I could hear it clearly.
2023 年 6 月入住 1 晚
Jag 于 2023年06月20日 的回复
If any guest get disturbed at any time and he inform us we take care right way.

10/10 超赞

Charles

满意：员工和服务，清洁度
2023 年 5 月入住 1 晚

2/10 糟糕

Taussa

与家人及幼儿出行
不满意：员工和服务、服务设施、住宿条件和设施
I didn't stay. They had bursting pipes in December and had alot of remodeling going on. It looked unsafe for my grandkids. While there couldnt swim or eat in the dining room. Had to go some where more exspensive to stay because no one told me about what was going on at the motel.
2023 年 4 月入住 2 晚
Jag 于 2023年06月20日 的回复
Our web site clearly shows' that our pool is out of order and for breakfast we are serving coffee muffin and breakfast sandwich only due to remolding breakfast area also at front desk we have sign about pool "Close" .

10/10 超赞

Harold

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
Staff nice everyday and clean
2023 年 4 月入住 1 晚

10/10 超赞

Patricia

2023 年 4 月入住 1 晚

10/10 超赞

Michael

满意：清洁度、员工和服务、服务设施
Quiet and clean.
2023 年 3 月入住 1 晚

6/10 一般

Diana

与家人出行
满意：员工和服务，清洁度
No
2023 年 3 月入住 1 晚

4/10 很差

Carolyn

与家人出行
不满意：住宿条件和设施
The room itself was clean but lots of construction in the lobby and pool was closed. Ceiling was tiles missing next to elevator. Some of the family arrived a day ahead of us. They had police knocking on their door looking for a man in a trench coat. I recommend staying somewhere else

10/10 超赞

Alanna

与家人及幼儿出行
满意：清洁度、员工和服务、住宿条件和设施
It was on walking distance of places
2023 年 3 月入住 1 晚

6/10 一般

John

2023 年 3 月入住 1 晚

4/10 很差

Margaret

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Bed was comfortable. Remodeling going on so breakfast room not open nor restroom in lobby. Breakfast was coffee, muffins or microwave croissant. Very few people at hotel yet someone had the room Directly above us and they clearly have sleeping issues as they paced all night long which we heard. Not sure why management wouldn’t space occupied rooms further apart. Zadovks restaurant across the street is a great locally owned establishment with reasonable prices and great service .
2023 年 3 月入住 1 晚

10/10 超赞

Crystal

满意：清洁度、员工和服务、客房舒适度
2023 年 2 月入住 1 晚

10/10 超赞

Samuel

满意：住宿条件和设施，员工和服务
All good
2023 年 3 月入住 1 晚

8/10 还可以

Linda

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Right in the middle of every franchise store you would ever need.
2023 年 2 月入住 1 晚