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关于塔尔萨断箭希尔顿花园酒店的点评

3 out of 5
塔尔萨断箭希尔顿花园酒店
420 West Albany Street, Broken Arrow, OK

点评

8.8

超赞

10 分 - 超赞。193 条好评，共有 297 条点评" "
8 分 - 还可以。57 条好评，共有 297 条点评" "
6 分 - 一般。23 条好评，共有 297 条点评" "
4 分 - 很差。12 条好评，共有 297 条点评" "
2 分 - 糟糕。12 条好评，共有 297 条点评" "

9.4/10

清洁度

9.0/10

员工和服务

9.2/10

服务设施

9.2/10

住宿条件和设施

9.2/10

环保

点评

2/10 糟糕

brian

Nothing and wont stay here again.
2024 年 5 月入住 2 晚
Shaun AGM 于 2024年05月18日 的回复
Brian, thank you taking the time to tell us about your experience. It looks like there is some opportunity for improvement and are grateful for your feedback.Kind regards, Hilton Garden Inn BA Team

10/10 超赞

Jasper

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
My go to spot when traveling to Tulsa. Quiet area with great food spots and shopping. Highly recommend!!
2024 年 4 月入住 1 晚

10/10 超赞

William，Austin

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Everything was amazing
2024 年 4 月入住 1 晚

8/10 还可以

Mark，Waxhaw

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great property, great staff. Only reason for 4 stars instead of 5 is the bed is pretty hard. Aside from that, great place. I'd stay there again as I'm sure I will be.
2024 年 4 月入住 3 晚

10/10 超赞

larry

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This is a quiet place to stay that is convenient to nearby shopping and restaurants.
2024 年 3 月入住 2 晚

4/10 很差

Kimberlee

满意：住宿条件和设施，清洁度
I have visited this property on a couple of occasions. I know my arrival was late, but both times I had to wait 10 minutes for anyone to come to the front desk to open the door. After a long day of travel, that is very frustrating. All other areas of this property are awesome.
2024 年 3 月入住 1 晚

10/10 超赞

Jamie

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚

2/10 糟糕

真实旅客

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Door was Locked when i tried to check in
2024 年 2 月入住 1 晚

10/10 超赞

Brian

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 3 晚

8/10 还可以

ALISTAIR

2024 年 1 月入住 5 晚

10/10 超赞

Kristen

2023 年 12 月入住 1 晚

8/10 还可以

Shawnda

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 2 晚

10/10 超赞

Jacob

满意：清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚

10/10 超赞

Sean

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very clean property really good breakfast I would stay again
2023 年 11 月入住 2 晚

10/10 超赞

Shauna，Austin

与家人出行, 带宠物出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hotel appeared to be pretty new. It was very clean and pretty. The room we had was very spacious and very clean. The beds were comfortable. We had asked for a bottom floor room because we were traveling with our dog and they had a room on the bottom floor right by the exit to the dog area. It was perfect! The area is nice with lots of dining choices nearby. We (3 ladies) felt very safe and secure staying here. I will only stay here when I go to Tulsa/Broken Arrow.
2023 年 10 月入住 2 晚

10/10 超赞

Lynzee

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚

2/10 糟糕

Jenny R

2023 年 10 月入住 1 晚

8/10 还可以

Adrianna

2023 年 10 月入住 1 晚

2/10 糟糕

Brian

团体旅客
满意：清洁度
不满意：员工和服务
Terrible
I had a terrible experience at this hotel. Despite an initially positive impression, things quickly took a turn for the worse after we received a call accusing our dog of barking and charging us an unwarranted $50 fee. What's more, when I pointed out that the lady who checked us in had observed our dog and said nothing about any fees, the staff member didn't seem to care or want to rectify the situation. The attendant at the front desk was impolite and unsympathetic towards the situation. The only saving grace of this dreadful stay was the hotel's breakfast, which was quite good. Don't spend your money at this Hotel. We will never be back.
2023 年 10 月入住 2 晚

10/10 超赞

Koriang

满意：清洁度、员工和服务、住宿条件和设施
Employees were very helpful as always and approachable. Always welcome you with a smile. Nothing bad to say about our experience here. This was our 2nd trip/stay here to this hotel. Thank you all. Kdemei
2023 年 9 月入住 3 晚

10/10 超赞

Kim

2023 年 10 月入住 1 晚

8/10 还可以

Keoni

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Amazing
2023 年 9 月入住 1 晚

10/10 超赞

Richard

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Everything was great.
Rooms and service were great.
2023 年 9 月入住 1 晚

4/10 很差

Jerad

满意：住宿条件和设施，清洁度
不满意：员工和服务
Shaun AGM 于 2023年09月9日 的回复
Jerad, thank you taking the time to tell us about your experience. It looks like there is some opportunity for improvement and are grateful for your feedback.Kind regards, Hilton Garden Inn BA Team

4/10 很差

David

满意：住宿条件和设施，清洁度
2 night stay, overly priced and not even a complimentary bottle of water in the room. I’ll book next time at a reasonably priced hotel
2023 年 8 月入住 2 晚
Shaun 于 2023年08月27日 的回复
David, thank you taking the time to tell us about your experience. It looks like there is some opportunity for improvement and are grateful for your feedback.Kind regards, Hilton Garden Inn BA Team

10/10 超赞

PERIS

2023 年 8 月入住 2 晚
Shaun 于 2023年08月27日 的回复
Peris, we are excited to see we exceeded your expectations. We look forward to seeing you in the near future.Best regards, Hilton Garden Inn BA Team

10/10 超赞

John

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
The facility was clean and I appreciate having dining and a bar onsite. The staff was extremely friendly and accommodating. I was really impressed with them.
2023 年 6 月入住 3 晚
Shaun 于 2023年08月27日 的回复
John, our team members will be excited to read that we exceeded your expectations. We look forward to seeing you in the near future.Best regards, Hilton Garden Inn BA Team

2/10 糟糕

Sergio

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
We didn’t have hot water sense we where there.
2023 年 6 月入住 2 晚
Shaun Agm 于 2023年06月29日 的回复
Sergio, thank you taking the time to tell us about your experience. It looks like there is some opportunity for improvement and are grateful for your feedback.Kind regards, Hilton Garden Inn BA Team

4/10 很差

Zuleyma

与家人出行
满意：员工和服务
不满意：客房舒适度
No generator
They had no back-up generator. We were left with no power for an entire night and day when a strong stormed passed by.
2023 年 6 月入住 2 晚
Shaun Agm 于 2023年06月25日 的回复
Zuleyma, thank you taking the time to tell us about your experience. It looks like there is some opportunity for improvement and are grateful for your feedback.Kind regards, Hilton Garden Inn BA Team

10/10 超赞

Sean

2023 年 6 月入住 2 晚
Shaun Agm 于 2023年06月29日 的回复
Sean, our team members will be excited to read that we exceeded your expectations. We look forward to seeing you in the near future.Best regards, Hilton Garden Inn BA Team

8/10 还可以

ETHEL

与家人出行
满意：住宿条件和设施，清洁度
It was clean and quiet, some the guess was unfriendly. Breakfast was expensive and tasteless
2023 年 5 月入住 3 晚
Shaun AGM 于 2023年05月13日 的回复
Ethel, thank you taking the time to tell us about your experience. It looks like there is some opportunity for improvement and are grateful for your feedback.Kind regards, Hilton Garden Inn BA Team

10/10 超赞

Raudel

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 4 月入住 1 晚

10/10 超赞

Sean

2023 年 4 月入住 1 晚
Shaun 于 2023年04月13日 的回复
Sean, our team members will be excited to read that we exceeded your expectations. We look forward to seeing you in the near future.Best regards, Hilton Garden Inn BA Team

2/10 糟糕

JOSEPH J

2023 年 4 月入住 1 晚

6/10 一般

Julia

商务旅客
不满意：清洁度
2023 年 3 月入住 2 晚
Shaun 于 2023年04月13日 的回复
Julia, thank you taking the time to tell us about your experience. It looks like there is some opportunity for improvement and are grateful for your feedback.Kind regards, Hilton Garden Inn BA Team

10/10 超赞

Marcene

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We found the place very clean and well organized. Everyone was friendly and helpful.
2023 年 3 月入住 1 晚

10/10 超赞

Fred

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 3 月入住 3 晚

10/10 超赞

DEBBIE，WEATERFORD

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean and responsive staff. A bit pricey.
Shaun Agm 于 2023年03月8日 的回复
Debbie, we are excited to see we exceeded your expectations. We look forward to seeing you in the near future.Best regards, Hilton Garden Inn BA Team

10/10 超赞

ALVIE

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice hotel. Great area. All the amenities
2023 年 2 月入住 1 晚
Shaun Agm 于 2023年03月8日 的回复
Alvie, our team members will be excited to read that we exceeded your expectations. We look forward to seeing you in the near future.Best regards, Hilton Garden Inn BA Team

10/10 超赞

Mary

2023 年 2 月入住 1 晚

10/10 超赞

Melinda

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 2 月入住 1 晚

10/10 超赞

Jeffery

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Clean rooms, nice beds and big rooms
Second stay here during Tulsa visit. Nice clean rooms. Two queen bed room very spacious. This time however the second bed made a squeaky springs loud noise every time you moved, so it was a little annoying. Love the keurig style coffee maker in room. We are coffee drinkers. Walls a little thin so you hear noise a little more but overall a nice place.
2023 年 2 月入住 3 晚
Shaun AGM 于 2023年02月26日 的回复
Jeffery, our team members will be excited to read that we exceeded your expectations. We look forward to seeing you in the near future.Best regards, Hilton Garden Inn BA Team

10/10 超赞

James E

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 2 月入住 1 晚

10/10 超赞

Lynzee

2023 年 1 月入住 1 晚

6/10 一般

David

满意：员工和服务，清洁度
不满意：客房舒适度
2023 年 1 月入住 3 晚
Shaun AGM 于 2023年01月21日 的回复
David, our team members will be excited to read that we exceeded your expectations. We look forward to seeing you in the near future.Best regards, Hilton Garden Inn BA Team

10/10 超赞

Jacqueline

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The property was well-maintained and clean. The staff was kind, courteous, and professional.
2023 年 1 月入住 2 晚
Shaun AGM 于 2023年01月21日 的回复
Jacqueline, we are excited to see we exceeded your expectations. We look forward to seeing you in the near future.Best regards, Hilton Garden Inn BA Team

8/10 还可以

Errin

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 1 月入住 2 晚

10/10 超赞

Scotty

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Quick trip to see a friend was a pleasant stay and staff was exceptionally friendly
2023 年 1 月入住 1 晚
Shaun AGM 于 2023年01月21日 的回复
Scotty, our team members will be excited to read that we exceeded your expectations. We look forward to seeing you in the near future.Best regards, Hilton Garden Inn BA Team

10/10 超赞

Mark

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Everything was great
2022 年 12 月入住 1 晚
Shaun AGM 于 2023年01月21日 的回复
Mark, we are excited to see we exceeded your expectations. We look forward to seeing you in the near future.Best regards, Hilton Garden Inn BA Team

10/10 超赞

Jaden