1. Booking through Expedia, paying in advance, and then trying to check in was a nightmare because of Expedia. The desk clerks tried to be helpful, but Expedia was ridiculously uncooperative. 2. I had called the hotel ahead to reserve an ADA room, which I was promised would happen. When we arrived, someone else was in that room, and there was not one available for us. 3. In the room we were given, there was less than 1 foot of space between the wall and the bed, and the bed was extremely tall. I’m 5’ 3”. So one month post knee replacement, not only did I not get a room that would be helpful for me, I had a bed that was nearly impossible for me to get in and out of. 3. In the breakfast area the next morning, you could tell the back of the chairs are not cleaned. There were fingerprints on all of them, so I’m guessing there are other places in that breakfast areas that are not cleaned well. I doubt we will be back to this location in the future.