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关于OYO 塔尔萨国际机场酒店的点评

2.5 out of 5
OYO 塔尔萨国际机场酒店
1016 North Garnett Road, Tulsa, OK

点评

5.2
10 分 - 超赞。63 条好评，共有 604 条点评" "
8 分 - 还可以。132 条好评，共有 604 条点评" "
6 分 - 一般。100 条好评，共有 604 条点评" "
4 分 - 很差。91 条好评，共有 604 条点评" "
2 分 - 糟糕。218 条好评，共有 604 条点评" "

5.6/10

清洁度

6.4/10

员工和服务

3.6/10

服务设施

4.8/10

住宿条件和设施

3.6/10

环保

点评

6/10 一般

真实旅客

满意：客房舒适度

4/10 很差

Jermaine

商务旅客
满意：员工和服务
不满意：住宿条件和设施，清洁度
The place was dirty and a lot of broken things
2024 年 5 月入住 1 晚

2/10 糟糕

Adam

不满意：住宿条件和设施，清洁度
Gross sheets and towels, all stained or stiff. Could barely sleep. Smoke detector next door beeping all night. Woke up with bug bites on my arms and ankles. Rebooked at another hotel my second night in town, but even just sleeping in my car would have been preferable. Recommend avoiding this place.
2024 年 4 月入住 2 晚

2/10 糟糕

Zeb

商务旅客
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Horrible property. DO NOT STAY. Our room had dry blood in the bed, puke in the bathtub and staff was super unfriendly and unaccommodating. Plus they require a cash deposit to stay and aren’t willing to give it back even when the room perfect when we left. STAY AWAY
2024 年 4 月入住 4 晚

2/10 糟糕

Ralph

不满意：住宿条件和设施，清洁度
2024 年 4 月入住 1 晚

2/10 糟糕

真实旅客

不满意：员工和服务
2024 年 4 月入住 1 晚

2/10 糟糕

Salman

不满意：清洁度、员工和服务、住宿条件和设施
Very bad area
2024 年 1 月入住 1 晚

10/10 超赞

Jerry

2024 年 3 月入住 1 晚

2/10 糟糕

Sarah

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
I ended up canceling this stay, the front lobby was awful so run down there want even a handle for the door. The owner had a sign saying you would be charged $50-$250 cash deposit they would be returned after your room was inspected at checkout. I did not have cash, there was no atm and we had to be at the airport at 4am, seriously doubt they would want to inspect my room at 3:30am. I would never suggest this place to anybody. Safety and security where greatly lacking
2024 年 3 月入住 1 晚

2/10 糟糕

Jo

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
There was a bug on the headboard of one bed as it was filthy. The safety door lock was broken.
2024 年 2 月入住 1 晚

2/10 糟糕

Neil

不满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 2 晚

4/10 很差

Raymond

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Maybe the worst place I have stayed. The door was faulty, the air was musty and the furniture didn't seem clean All the towels were stained, The bed didn;t seem fresh.
2024 年 3 月入住 1 晚

2/10 糟糕

Shana

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Lisa 于 2024年05月2日 的回复
We are sorry to disappoint you, Shana! We can understand that your stay with us has not been a pleasant one. However, we will definitely strive hard to serve better. Do give us another chance and we will ensure that you would experience the comfort and hospitality we are known for. Hope to welcome you soon :) Regards, Lisa

2/10 糟糕

Mehrnaz

商务旅客
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
There was no closet for extended stay and worst of all, there were bed bugs that I am still fighting with it even after my stay.
2024 年 1 月入住 6 晚
Lisa 于 2024年05月2日 的回复
We are sorry to hear about your experience, Mehrnaz! Being a visitor, we expect everything is perfect. Do not worry, we have shared the feedback to our relevant team immediately to rectify the issue. We hope to serve you better in the future. Regards, Lisa

2/10 糟糕

Kaycee

Upon arriving after booking on Expedia a day or so prior, I was notified that the only rooms available were smoking rooms. Which was pretty shocking since I did not book a smoking room. Then I was told I could only pay for the deposit with cash. I walked out and found something worth my time.
2024 年 1 月入住 1 晚
Lisa 于 2024年05月2日 的回复
Hi, Kaycee! Thank you for spending your valuable time to rate us. We will surely put in our continuous efforts to improve our services to ensure a better experience in the future. Regards, Lisa

2/10 糟糕

Sabri

满意：员工和服务
不满意：住宿条件和设施，清洁度
It was fine for 40 bucks
2024 年 1 月入住 1 晚
Lisa 于 2024年05月2日 的回复
Hi, Sabri! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Lisa

2/10 糟糕

Dawn

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Lisa 于 2024年05月2日 的回复
Hi, Dawn! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Lisa

6/10 一般

Chris

与家人出行
满意：员工和服务
不满意：住宿条件和设施，清洁度
Cheap, for a reason
The price is good, the place is not. Room was dirty. The remote was taped together, carpets were dirty, the bathroom door know was partially ripped off, the bathroom door itself was duct taped. Not somewhere you’d want your family to stay
2024 年 1 月入住 2 晚

2/10 糟糕

scott

不满意：清洁度、员工和服务、住宿条件和设施
Place was disgusting sheets looked like never been washed. Carpet dirty , front desk person was real rude. Was afraid to sleep in the bed
2024 年 1 月入住 1 晚
Ammy 于 2024年05月2日 的回复
Apologies for the problems you had faced, Scott! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

4/10 很差

Todd

2024 年 1 月入住 1 晚
Ammy 于 2024年05月2日 的回复
Hi, Todd! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

8/10 还可以

Thomas Mitchell

满意：员工和服务、住宿条件和设施、客房舒适度
Cheaper in a bad time of America
Good place to stay cheaper . All the things you need; bed, shower and toilet, tv and refer , electricity, heat or cooling, parking. Good enough.
2024 年 1 月入住 2 晚
Ammy 于 2024年05月2日 的回复
Hi, Thomas! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

4/10 很差

Tonya

商务旅客
不满意：住宿条件和设施，员工和服务
Well I wasn't informed about the fifty dollar cash deposit when I booked. Then finally got into the room and the heater quit blowing hot. The carpet was soaking wet from the wall to the other room all the way across my room. You need to inform everyone on the booking page about that cash deposit! Not in the fine print. They wouldn't let me use my card for it and that was a MAJOR problem.
2024 年 1 月入住 1 晚
Ammy 于 2024年05月2日 的回复
Apologies for the problems you had faced, Tonya! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

4/10 很差

Clifford

商务旅客
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Ammy 于 2024年05月2日 的回复
Hi, Clifford! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

2/10 糟糕

Delou

不满意：住宿条件和设施，员工和服务
Horrible
2024 年 1 月入住 1 晚
Ammy 于 2024年05月2日 的回复
Hi, Delou! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah.

10/10 超赞

Thomas Mitchell

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good times
Depend on what a person likes; no thills hotel and everything's worked. Heat , refer, great tv, shower ok
2023 年 12 月入住 4 晚
Ammy 于 2024年05月2日 的回复
Hi, Thomas! Thank you for your support, your feedback made it into our day. We hope to regularly amaze you with our services. Regards, Tim.

2/10 糟糕

Md Najmus

不满意：住宿条件和设施，清洁度
There wasn’t any running water in the shower,
Ammy 于 2024年05月2日 的回复
Apologies for the problems you had faced. We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

2/10 糟糕

Todd

与配偶出行
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
Dirty, un-maintained, roaches even in my bed, t-bar ceiling in bathroom rusted,staind, gross. This place doesn't even try! Broken hardware on entry door. Staff was ok but be warned "stay away".
2023 年 12 月入住 1 晚
Ammy 于 2024年05月2日 的回复
Hi, Todd! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim.

2/10 糟糕

Logan

商务旅客
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Roaches paradise.
2023 年 12 月入住 8 晚
Ammy 于 2024年05月3日 的回复
Hi, Logan! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

2/10 糟糕

Michelle

不满意：清洁度、员工和服务、住宿条件和设施
It’s somewhere you don’t want to stay they have bed bugs and roaches and it stinks and they clean the rooms at all
2023 年 12 月入住 1 晚
Ammy 于 2024年05月3日 的回复
Hi, Michelle! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah.

2/10 糟糕

Thurman

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Horrible hotel!!
Bed bugs, roaches. Horrible hotel!!!
2023 年 12 月入住 3 晚
Ammy 于 2024年05月3日 的回复
Hi, Thurman! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

2/10 糟糕

Theodore

商务旅客
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
They have roaches
The heat didnt work in my room so I had a hard time trying to sleep. At 4:10am the smoke detector started beeping and woke me. I went downstairs to tell the counter receptionist. He informed me that the battery was going dead. He instrmento go back to my room and disconnect it. When I went back to the room and disconnected the smoke detector roaches came pouring out of it and the wall. Gross. I immediately grasped my things and left. When I informed the receptionist of the discovery he was passive, almost upset that I brought it up. I also alerted him of the broken heater in the room. He said he would inform the boss in the morning.
2023 年 12 月入住 1 晚
Ammy 于 2024年05月3日 的回复
Hi, Theodore! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Noah.

2/10 糟糕

jeannette

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Walked in the doors, no one at the desk after I called for someone 3 times, I left...The front office was disgusting and I could only imagine what the rooms looked like.. The office reeked of pot smoke..
2023 年 11 月入住 1 晚
Joey 于 2024年01月22日 的回复
Sorry for the unpleasant experience you had with us, Jeannette! Thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. We assure you that your next experience will be a memorable one. Regards, Joey

2/10 糟糕

Israel

商务旅客
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 5 晚
Barbara 于 2023年12月9日 的回复
Hello, Israel! We are sorry for the trouble caused. Your feedback has been duly noted and we will continue to make every effort to ensure more enhanced service. Regards, Barbara

2/10 糟糕

Fidel

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚
Barbara 于 2023年12月9日 的回复
Sorry for the unpleasant experience you had with us. Fidel! Thank you for notifying us and we will surely be working for the better guest experience. Regards, Barbara

2/10 糟糕

Walter

商务旅客
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Door was broken, tub had hair in it, bugs in the bathroom, ceiling tiles caving in the bathroom, $50 cash deposit required but ATM broken. They refuse to refund my money for cancellation of my second night.
2023 年 11 月入住 2 晚

2/10 糟糕

真实旅客

满意：员工和服务
不满意：清洁度、住宿条件和设施、客房舒适度
Half of the bathroom door of room 216 was missing. I know I was cutting cost by staying there but I will stay at the best western across the freeway next time.
2023 年 11 月入住 1 晚

2/10 糟糕

Shauna

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
ceiling falling in, roaches, filthy, mold in bathroom,
2023 年 10 月入住 3 晚

2/10 糟糕

Leslie

与配偶出行
不满意：清洁度、服务设施、住宿条件和设施
There were bugs and cockroaches in our room. We kept all our belongings in our car, and ran the next morning. There were also a lot of homeless around. I would not recommend this property to anyone!
2023 年 10 月入住 1 晚

2/10 糟糕

Luis

商务旅客
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Horrible service
2023 年 10 月入住 1 晚

2/10 糟糕

Christopher，Hondo

商务旅客
不满意：员工和服务、服务设施、住宿条件和设施
The place is a dump, not so much as coffee in the morning and the desk clerk was not professional
2023 年 10 月入住 1 晚

2/10 糟糕

Alan

2023 年 10 月入住 1 晚

4/10 很差

真实旅客

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施
No service
There was absolutely no service. According to management, they don’t have enough towels. So if you do t turn your towels in to be washed, you will not have towels for the evening. Also housekeeping only worked from 10-3. So if you weren’t there, you were out of luck.
2023 年 10 月入住 4 晚

2/10 糟糕

Sacha

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Roaches and poorly kept
Very very dirty and poorly maintained property. Only stay here if you are roughing it and literally have no other choice. Bathroom door was literally falling off the hinges. Housing keeping came once over the span of a week. Roaches and bugs everywhere. Do not recommend.
2023 年 10 月入住 7 晚

8/10 还可以

Heather

团体旅客
满意：员工和服务，清洁度
I am rating this hotel for what it is…an inexpensive hotel! I see these terrible ratings and most of the things I have read go for most mid to low-end hotels. It is not in the best area..so stay in after dark. If any crazy stuff happens, call the pd. If you would like me to recommend a couple really great hotels, I would be happy to. You will just need about 250 more dollars. $200 for the hotel and my $50 tip. Lol. Bottom line… if you want a decent place to rest your head for the night.. you found it! If you want a place to stay where you find everything wrong that you can… this is not your place. Oh… and be nice to the staff. They reciprocate how they are treated! Think about that! People act towards you how they see you act towards them! So be nice!!
2023 年 10 月入住 2 晚

4/10 很差

Chris

不满意：清洁度、员工和服务、住宿条件和设施
2023 年 10 月入住 1 晚

2/10 糟糕

KEVIN

不满意：清洁度、员工和服务、住宿条件和设施
My nonsmokeing stunk
2023 年 9 月入住 1 晚
Eva 于 2023年10月13日 的回复
Hi, Kevin! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Eva

2/10 糟糕

Dave

团体旅客
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
I had a booking through Expedia and the guy at the front desk (owner) kept telling me he had no book for a Dave M——. I showed him my confirmation # “no no booking under that name”. So he says he has a room for $20 more. I persisted about my reservation. Finally he asks me to spell my name and because my license says “David” rather than “Dave” he wasn’t going to accept that name difference from Expedia to my drivers license. The owner is a total assh*le don’t stay here unless you feel like strangling someone. No shower curtain, cigarette burns all over and we found blood under out sheet that was under the one we slept on. Drug infested crap hole is all this hotel is.
2023 年 9 月入住 1 晚
Eva 于 2023年10月13日 的回复
Hi, Dave! We regret the unpleasant experience you had with us. We will try to make your next stay comfortable with us with continuous improvements. Looking forward to hosting you soon with a delightful stay ahead. Regards, Eva

2/10 糟糕

Kayleigh

与家人出行, 与配偶出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
THEY NEVER HAVE HOUSEKEEPING DAILY! THERE ARE ROACHES, THIER CUSTOMER SERVICE IS HORRIBLE!! MY BROTHER HAS BEEN STAYING FOR ALMOST A MONTH AND HE HASNT HAD CLEAN BEDDING OR TOILETRIES SINCE HES BEEN HERE!! ALSO THEY REFUSE TO FIX THE BATHROOM LIGHT SO WE HAVE BEEN SHOWERING IN THE DARK!!!!
Ammy 于 2024年05月3日 的回复
Hi, Kayleigh! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah.

2/10 糟糕

Timothy

不满意：清洁度、住宿条件和设施、客房舒适度
2023 年 9 月入住 2 晚
Tim 于 2023年09月11日 的回复
Apologies for the problems you had faced, Timothy! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim

2/10 糟糕

Paul

与家人及幼儿出行, 与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
If you long for an experience worst then living at the county dump then this is the place. Must pay in full at booking then when arrive they want $100 cash deposit.
Eva 于 2023年09月11日 的回复
Sorry for the hassle you faced, Paul! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Eva