Dear Tammra, Our balcony rooms have impressed many travelers, so I am glad that you found them exceptional as well. We are thrilled we exceeded your expectations. We appreciate you staying at our hotel. Please come see us again soon! Best, Kyle Lippe, GM

Dear Chris, We appreciate your choosing us. Your comments, which areas for improvement, are welcomed as they foster change for the better. We hope to WOW on a return trip to our area. Sincerely, Kyle Lippe, GM

Dear Kimberly, We are sorry to hear of your dislike of the window opening to a roof. We are always available to discuss and review your final charges. Guest satisfaction is our highest priority, so I regret we couldn't deliver a more positive experience. Your feedback is welcome, and we appreciate your taking the time to share your review with us. Sincerely, Kyle Lippe, GM

Dear Hyohyun, Thank you for your high accolades! We loved hosting you and hope to see you in the near future. Best, Kyle Lippe, GM

Dear Sarah, The entire staff loves being a great representation of the Renaissance brand. Thank you so much for taking the time to share your great rating with other guests and us. We hope to welcome you back soon for another great stay. Kyle Lippe, GM

Dear Gentrie, First and foremost, thank you for your kind comments regarding J and the exceptional job he does for our guests. I am thrilled to hear that his customer service helped make your stay memorable and that you plan on returning because of it. The best compliment to a hotel is a return stay! Best, Kyle Lippe, GM

Dear Annette, Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit. Best, Kyle Lippe, GM

Dear Swaroop, I appreciate you taking the time to share your review. We strive to leave all our guests with a positive impression; I apologize for letting you down. Your feedback is important as we continually try to improve our guests’ experience. I will share your reflections with our team, and we all hope you will consider a return trip in the future. Sincerely, Kyle Lippe, GM

Dear Luona, We appreciate you choosing us and for leaving us feedback. We apologize that you experienced climate control issues and that the carpet was not to your liking. We understand that we have let you down and we apologize. We appreciate your business and would like to have the chance to host you again, hoping to create a more positive impression. Sincerely, Kyle Lippe, GM

Dear Clifford, We are thrilled by your acknowledgment of our dedication to exceptional customer service. Grateful for your patronage and glowing review. Best, Kyle Lippe, GM

Dear NAOKI, Thank you for choosing us. While we regret that your visit was not exceptional, we appreciate your feedback and look forward to impressing you in the future. Sincerely, Kyle Lippe, GM

Dear JoElla, Offering cheerful service is a core goal of the staff so it is great to hear that we delivered. Your feedback is very much appreciated. Thank you for staying at our hotel and please come see us again. Best, Kyle Lippe, GM

Dear Sammy, Thank you for your lovely review and recommendation. I’m glad your stay was enjoyable, and I appreciate you acknowledging our efficient staff. We look forward to seeing you again upon your return to the area. Best, Kyle Lippe, GM

Dear Leslie, We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments are welcomed, and we appreciate being a part of your trip! Best, Kyle Lippe, GM

Dear Chad, We are sincerely sorry that you experienced climate control issues and that the carpet was in poor condition. Ensuring our guests' satisfaction is our topmost priority, and we apologize for not being able to provide a more positive experience. We appreciate your feedback and thank you for taking the time to share your review with us. Sincerely, Kyle Lippe, GM

Dear Erin, While it sounds like you had a lot to like about your stay, I am very sorry that we didn't exceed your expectations overall. Your feedback is appreciated as it helps us to focus on the areas that need our immediate attention for improvement. Please consider a return trip so we can provide you with a better experience. Sincerely, Kyle Lippe, GM

Dear Joe H, We are very sorry that you experienced issues with water temperature control. Your time in sharing candid feedback is appreciated and reviewed by us to continually foster improvements. We'd love another opportunity to show you that we care about you and your stay. Sincerely, Kyle Lippe, GM

Dear Timothy, We are thrilled to hear that you had a great stay with us. Your sincere feedback, which includes successes and recommendations for improvement, helps guide our team, which strives to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Best, Kyle Lippe, GM

Dear Margaret A, Thank you for allowing us the pleasure of hosting you! We appreciate your feedback and your positive review. We hope to see you back anytime you return to the area. Best, Kyle Lippe, GM

Dear Kaylee, Thank you for choosing us. While we regret that your visit was not exceptional, we appreciate your feedback and look forward to impressing you in the future. Sincerely, Kyle Lippe, GM

Dear Simrun, We are thrilled to hear that we provided you with a great stay. Your kind review is appreciated and encourages our team, who works hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Best, Kyle Lippe, GM

Dear Mark, We appreciate you choosing our hotel and leaving us feedback. We hope to provide a wonderful experience on a return trip. Sincerely, Kyle Lippe, GM

Dear Sharon, Thank you for taking the time to share this glowing review of our hotel! It is wonderful to hear that you enjoyed your experience. I will be certain to share your comments with our staff who truly love making our guests feel welcome when they come to town. Please find a reason to visit us again soon. Best, Kyle Lippe, GM

Dear Jana, We strive to provide excellent customer service, so I am thrilled that you recognized our efforts. Thank you for your business and we look forward to your return. Best, Kyle Lippe GM

Dear Lillie, Thank you for taking the time to review our hotel! The staff takes pride in creating a warm and inviting atmosphere for our guests to enjoy. I’m delighted to hear it made a difference in your travel experience. It was a pleasure to host you; please visit again soon. Best, Kyle Lippe GM

Dear Alex, I am glad you had a great overall experience and thank you for sharing your review. Please visit us again soon! Best, Kyle Lippe, GM

Dear CHRIS, We appreciate your choosing us and are glad you enjoyed your visit. Your comments, which highlight our successes and areas for improvement, are welcomed as they foster change for the better. Thank you for taking the time to share your review. Best, Casey Kittel GM

Dear Gary, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Kyle Lippe GM

Dear John, I’m sorry the quality of your tub was not up to our high standards; I have taken note. I appreciate you sharing your sincere review with other travelers and us; this allows us to improve future stays. Our team strives to be your hotel of choice when in the area. Sincerely, Kyle Lippe GM

Dear Stephanie, It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit. We appreciate your choosing us and hope to host you again. Best, Kyle Lippe GM

Dear Anonymous, Thank you for taking the time to write a review. I am deeply sorry for the inconvenience of the pool closure, but the repair was necessary to maintain the quality of the hotel and to better serve our guests. My heartfelt apologies for the frustration that our hotel maintenance cause, but we hope you will return to enjoy our updates. Sincerely, Kyle Lippe GM

Dear Megan, Thank you for taking the time to review our hotel. I'm very sorry that your recent stay did not mirror your previous experiences. We apologize for the condition issues you encountered in the shower and that we did not fulfill your towel request promptly. Once again, on behalf of our entire team - I offer our apologies. We hope to have the opportunity to welcome you with the stay you’ve come to expect and deserve. Sincerely, Kyle Lippe GM

Dear Linda,Thank you for choosing to stay with us and for providing feedback about your experience. We are thrilled to hear that you enjoyed our convenient location and hope to welcome you back soon!Best,Kyle LippeGeneral Manager

Dear Lois,Our team strives to provide a pleasant stay. We thank you for writing a review, as your feedback is helpful in obtaining this goal. I am sorry we experienced a temporary water loss; please forgive us. I appreciate you choosing our hotel while in the area, and we hope to see you again on a return visit.Best,Kyle LippeGeneral Manager

Dear Michelle,Thank you for bringing your experience to our attention. I immediately became disheartened when reading your review. We are committed to delivering exceptional service and a satisfying experience from start to finish, and we clearly missed the mark here. We value you as our Guest and hope to have another opportunity to deliver a stay that aligns with the high standards that are the signature of our Renaissance Tulsa Hotel & Convention Center.Sincerely,Kyle LippeGeneral Manager

Dear Ronald,Thank you for your 5-star review! We take pride in the details and are thrilled they made for a remarkable stay! On behalf of the entire team at our Renaissance Tulsa Hotel & Convention Center, thank you for choosing us, and please visit again soon.Best,Kyle LippeGeneral Manager

Dear Sheila,We are grateful for your kind rating. It thrills us to know that our team had a positive impact on your stay. It was a pleasure to have you as a guest, and we look forward to welcoming you back.Best,Kyle LippeGeneral Manager

Dear Michael,Thank you for allowing us the pleasure of hosting you! We appreciate your feedback and your positive review. We hope to see you back anytime you return to the area.Best,Kyle LippeGeneral Manager

Dear Jacob,Thank you for your kind review. We apologize for not meeting every expectation and hope to welcome you again.Sincerely,Kyle LippeGeneral Manager

Dear Victor,Thank you for taking the time to share your kind and informative review. We're happy to know you came away largely satisfied with your experience and we're pleased to have your commendation. We look forward to welcoming you back for another pleasurable stay soon.Best,Kyle LippeGeneral Manager

Dear Keitha, Thank you for informing us that you had a pleasant experience during your visit. We value your business and appreciate your patronage. Best, Kyle Lippe GM

Dear Robert,It’s important to our entire team that all our visitors feel comfortable, so I’m very sorry that you did not enjoy your stay. We hope to serve you better should your travels bring you back to the area. Thank you for staying with us.Sincerely,Kyle LippeGeneral Manager

Dear Allison,We are incredibly grateful you took the time to leave us a review! We love to hear that our guests are happy with their experience! On behalf of the entire team, thank you for your feedback; we hope to have the opportunity to host you again soon.Best,Kyle LippeGeneral Manager

Dear Alejandro,Thank you for taking the time to share your experience and for championing our hotel! We are so appreciative of your generous review and hope to welcome you again soon. Best,Kyle LippeGeneral Manager

Dear dan,Thank you for taking the time to let us know about your experience while staying with us. Your experience of the pool not being open by the stated date is below our standard and I apologize that the closure was not properly communicated. Additionally, I am sorry for your disappointment that our brand does not offer a continental breakfast. I regret that we let you down. Your time in sharing candid feedback is appreciated and reviewed by us to continually foster improvements. For this reason, we hope that you might consider a return visit. We'd love another opportunity to show you that we care about you and your stay.Sincerely,Kyle LippeGeneral Manager

Dear R,Thank you for taking the time to write a review about your recent stay. We appreciate your feedback, and we’re very sorry for the issues you experienced. We are known for providing a comfortable stay and exceptional service, so I regret that we missed the mark. We hope you will consider a return visit in the future. We'd love another opportunity to provide you with the same remarkable stay our guests have come to expect from us.Sincerely,Kyle LippeGeneral Manager