Verified
10/10 Excellent
Fidel
22 Jul 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fidel
Stayed 6 nights in Jul 2025
Urbano by Sundara
2.0 star property
Unwind by the outdoor pool with sun loungers or explore nearby ruins for a hassle-free vacation experience.
Choose dates to view prices
Photo gallery for Urbano by Sundara
Urbano by Sundara, near Tulum National Park, offers a peaceful retreat with practical amenities. Enjoy reliable in-room WiFi and express check-out to save time. Local meal delivery service brings Tulum's flavors right to your door.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
- Pool
- Free Wi-Fi
- Air-conditioning
- Kitchen
The current price is HK$553
HK$553
HK$695 total
includes taxes & fees
27 May - 28 May
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About this property
Urbano by Sundara
- Hotel near Tulum Mayan Ruins
- Urbano by Sundara provides a rooftop terrace and more. Guests can connect to free in-room WiFi.
- Other perks include:
- An outdoor pool, along with sunloungers and pool umbrellas
- Express check-out, express check-in and local meal delivery service
- Room features
- All guest rooms at Urbano by Sundara have comforts, such as private plunge pools and furnished patios, as well as amenities, such as free WiFi and air conditioning.
- More amenities include:
- 2 bathrooms with showers and free toiletries
- Kitchenettes, microwaves and stovetops
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Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; your host will greet you
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
Access methods
Host will greet you, lockbox
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number VRE211117BCA
We should mention
This property does not have any lifts
No pets and no service animals are allowed at this property
Frequently asked questions
Does Urbano by Sundara have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Urbano by Sundara?
As of 20 May 2026, prices found for a 1-night stay for 2 adults at Urbano by Sundara on 27 May 2026 start from HK$553, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Urbano by Sundara pet-friendly?
No, pets are not allowed at this property.
How much is parking at Urbano by Sundara?
There is free parking nearby.
What time is check-in at Urbano by Sundara?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at Urbano by Sundara?
Checkout is at 11:00 AM.
Where is Urbano by Sundara located?
Located in Zama, this hotel is 0.8 mi (1.2 km) from Dos Aguas Park and within 3 miles (5 km) of Tulum Mayan Ruins and Tulum Beach. Hospital de Tulum and Jaguar Park are also within 1 mile (2 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10
Cleanliness
8.8
Amenities
9.6
Staff & service
9.2
Property conditions & facilities
Rating 10 - Excellent. 5 out of 7 reviews
10 - Excellent
5
Rating 8 - Good. 1 out of 7 reviews
8 - Good
1
Rating 6 - Okay. 1 out of 7 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 7 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 7 reviews
2 - Terrible
0
Reviews
Verified
8/10 Good
Deisy
31 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms spacious nice little boutique hotel
Deisy
Stayed 4 nights in Oct 2025
Verified
6/10 Okay
Alina
5 Mar 2026
Liked: Cleanliness, staff & service, property conditions & facilities
Small dark rooms
Alina
Stayed 3 nights in Feb 2026
Verified
10/10 Excellent
Pierre-Marc
5 Jan 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice condo nice area but still few constructions around although it wasn't very loud or dirty Its a work in progress but with nice potential
Pierre-Marc
Stayed 3 nights in Jan 2025
Verified
10/10 Excellent
Alcides
30 Jul 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muy bonito, excelente ambiente, camas muy cómodas muy bien espacio, muy bonita la decoración, los jacuzzis excelente detalle.
Alcides
Stayed 3 nights in Jul 2025
Verified
10/10 Excellent
KRISTOPHER
18 Jan 2026
KRISTOPHER
Stayed 2 nights in Jan 2026
Verified
10/10 Excellent
Selina
18 May 2025
Selina
Stayed 2 nights in Apr 2025