Porto Novo Turtle Square Hotels

"Positives: The room was spacious and generally clean, The view of the ocean is good. The central atrium was nice and the staff were friendly The proximity of the small supermarket The choice of drinks and juices for breakfast Negatives: The hotel is run down and not at all like the photos. There is a general air of disrepair, beyond reception and the atrium. There is an extension/conservatory next to the breakfast area that had significant leaks. The breakfast itself was limited, the pastries of poor quality/bland. Due to outbreaks of shigella and Salmonella in Cape Verde (I am not suggesting this was in the hotel) , public health advice is not to eat prepared fruit or fruit that is not washed and peeled, further limiting the selection. The ham was of poor quality, there was no toaster, only a sandwich making. The cereal was stale. There was no hot food, there was a plate with previously fried eggs on only 2 mornings, these were cold. The pool area was ok, but the water was cold. There are only a few sunbeds The bed was hard and the bottom sheet scratchy. There was a leak under the sink, with a bowl to catch water and therefore mould. The blind in the bedroom was badly broken and therefore I was unable to let in any natural light. The window did not open. There was no TV reception. The shower had a build up of scum and mould. The shower trap had a build up of debris and did not drain properly. My room was not cleaned during my 6 day stay. The wifi was very poor."

"Great stay with breathtaking views. Excellent staff."

"Very tired hotel, food is average, no WiFi on arrival, abandoned swimming pool and tennis court and unfriendly staff apart from the general manager Carlos, who went out of his way to try and help us. "

"Room was nice and view was great, but the shower was clogged and they don't provide drinking water, which is a bit crazy. Breakfast was decent, but a bit crowded and the pools were pretty tiny."

"Chambre avec seulement une fenêtre qui donne sur l'intérieur (ce n'était pas précisé dans la réservation)."

"The breakfast is the real highlight! The rooms are fine and clean, staff polite and the location 3 mins walking from the beach. 4 mins drive from airport and 15 from Mindelo. It’s a nice place to stay if you value peace and quiet with beach access! "

"Lovely and helpful staff, fabulous location and a big comfy room, what’s not to love! Highly recommend!"

"the breakfast was great and the staff super friendly. Very nice terrace and patio. rooms were great with AC"

"Confusing check in and inconsistency with communication."