2/10 糟糕
Kim
与家人及幼儿出行, 与家人出行, 与配偶出行
2024年06月18日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The room extremely dirty. When I first entered the room, they had not even cleaned it yet. There were no pillowcases on the pillows, and when I asked they said the pillows didn’t need them. The shower drain was also clogged and when i called reception, they said they would send someone up but after hours of waiting, no one came.
I booked three rooms, requesting that each room had two queen beds, but when I received the rooms only two rooms had the queen beds and the other had two single beds.
Very disappointed with the service and the dirtiness of the rooms.
Kim
2024 年 6 月入住 1 晚