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关于金斯克里福帕拉迪索度假酒店的点评

4 out of 5
金斯克里福帕拉迪索度假酒店
78-80 Marine Parade, Kingscliff, NSW

点评

8.0

很好

10 分 - 超赞。194 条好评，共有 546 条点评" "
8 分 - 还可以。202 条好评，共有 546 条点评" "
6 分 - 一般。79 条好评，共有 546 条点评" "
4 分 - 很差。48 条好评，共有 546 条点评" "
2 分 - 糟糕。23 条好评，共有 546 条点评" "

7.6/10

清洁度

8.2/10

员工和服务

7.6/10

服务设施

7.4/10

住宿条件和设施

7.6/10

环保

点评

8/10 还可以

Bob

满意：住宿条件和设施，清洁度
2024 年 4 月入住 5 晚

8/10 还可以

Mohan

满意：住宿条件和设施
All were good, only thing the property need a pest control, as few cockroaches were spotted inside the living area and bathroom
2024 年 4 月入住 3 晚

10/10 超赞

Graham

2024 年 2 月入住 3 晚

8/10 还可以

Daniela

与配偶出行
不满意：住宿条件和设施
Our unit has no windows on lounge area and the bedroom window was closed and facing a dirty closure. The swimming pool was too small for all guests without a shade and four sun beds , no umbrellas and a small table with four chairs. I was very disappointed because we expected more of this resort on the Main Street in Kingscliff…
2024 年 2 月入住 3 晚

8/10 还可以

Sue

Living area not cleaned. Found food, felt tip pens, toys under the sofa cushions. Otherwise a lovely stay Thanks
2024 年 1 月入住 4 晚

10/10 超赞

jazmin

与家人出行
满意：住宿条件和设施，清洁度
From checking in to checking out we loved our stay at Paradiso. The staff are amazing and so Helpful. Our stay was lovely the 3 bedroom apartment was right up From the pool area and plenty of space and everything supplied. Beds were very comfy and air con worked a treat. Great for families. Thanks again for a great stay.
2024 年 1 月入住 2 晚

10/10 超赞

Carolyn

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Central location to both the Beach and restaurants. Loverly sized family room for myself & 3 adult children .
2024 年 1 月入住 2 晚

4/10 很差

Brett

与家人出行
不满意：住宿条件和设施，清洁度
I have stayed on many occasions over the years at Paradiso. Haven’t stayed in over 4 years and it’s looking very tired and needs a complete renovation! There was mould on the bathroom ceilings and the blinds, the couches are falling apart, holes in the walls, water leaking from the bathrooms, kitchen cupboards doors coming off the hinges and the tiles are stained and piping off the floor. I had to go though and wipe down all the hard surfaces and vacuum the floors as it was not clean! The fans have a nice thick layer of dust, absolutely gross.
2024 年 1 月入住 5 晚

4/10 很差

真实旅客

与家人出行
不满意：客房舒适度，清洁度
One star
This resort is very run down and requires a giant gurney treatment throughout the resort. We stayed at a ground unit that had no natural light nor a dining area other than stools by the kitchen bench. As per other reviews the location is sensational but that’s the only positive.
2024 年 1 月入住 3 晚

2/10 糟糕

Donnalee

2024 年 1 月入住 7 晚

2/10 糟糕

David

与家人出行
不满意：住宿条件和设施，清洁度
The only good thing about this place is the location. This accommodation is the most disgusting place that we have ever stayed. From the dishes needing to be washed before we could use them, the floors both tiles and carpet being absolutely disgusting the whole place is in urgent need of a deep clean. Mould on the blinds, filth in the entrance area and rat poo under the lounge! The carpark has no ventilation and we measured 40 degrees C. On a day where the outside temperature was 24 Deg. C. The stench in the carpark is shocking. The entire building needs pressure washing, repairs and painting; and new management judging by the previous reviews. Staff on arrival were friendly. We will never stay here ever again!
2023 年 12 月入住 5 晚

10/10 超赞

Melissa

2023 年 12 月入住 3 晚

10/10 超赞

Ekraam

与家人及幼儿出行
满意：清洁度、服务设施、住宿条件和设施
2023 年 12 月入住 4 晚

10/10 超赞

Kiran

与家人及幼儿出行, 与家人出行
满意：住宿条件和设施，清洁度
2023 年 12 月入住 3 晚

10/10 超赞

Aziz

与家人出行
满意：客房舒适度，清洁度
We checked in late and were given a code to retrieve the keys from the after hours vault. However, the code did not work due to some payment issue between hotels.com and the property. Fortunately the property manger was kind enough to answer our message on the emergency number late at night and promptly came over to hand us the keys and said she would resolve the payment issue the next day. Thereafter, it was all smooth and comfortable. Excellent location on the boardwalk, beautiful view. Strongly recommend a stay here.
2023 年 12 月入住 4 晚

4/10 很差

Pat

2023 年 12 月入住 5 晚

8/10 还可以

Julie

与配偶出行
满意：服务设施，清洁度
Our unit was enormous, you could convert part of the lounge to a bedroom but wasn’t sure what you sleep on. Pool is in the middle so echoes a bit when kids playing. There could have been some more signs for the room, getting out of the lift I wasn’t sure which staircase to take and then which way to go. Missing hairdryer and office didn’t have a spare. Great after hours checkin and instructions
2023 年 11 月入住 2 晚

10/10 超赞

Todd

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
Lovely spot to stay. Starting to need some maintenance.
2023 年 10 月入住 3 晚

6/10 一般

Sue

不满意：住宿条件和设施
The property is in a fantastic location but maintenance is lacking.
2023 年 10 月入住 5 晚

10/10 超赞

Cascie

与家人出行
满意：客房舒适度，清洁度
2023 年 10 月入住 1 晚

8/10 还可以

Nicole

与家人出行
不满意：住宿条件和设施，清洁度
Property was not cleaned well, hair in bathroom, cutlery glasses & crockery not clean, ceiling fan in main bedroom dirty, rangehood falling off, kitchen sink tap sprays water when in use, cupboard in kitchen off its hinges, screen door in main bedroom could not be locked, double sliding doors into bedroom not secure on a track. Have stayed here before but this time was not impressed with the room and the cost.

2/10 糟糕

Terence

与配偶出行
不满意：清洁度、服务设施、住宿条件和设施
The place was dirty we left early
2023 年 5 月入住 4 晚

10/10 超赞

Wendy

与配偶出行
满意：住宿条件和设施，服务设施
Excellent position and property with views to die for. The rooftop spa was disappointing as it needed work done to the spa to make it user-friendly. There was a bad odour coming from under the spa making it not an enjoyable experience. I would still give the property 4 out of 5 stars
2023 年 7 月入住 2 晚

2/10 糟糕

Rahul

与家人出行
不满意：清洁度
2023 年 7 月入住 3 晚

8/10 还可以

Nicola

2023 年 6 月入住 7 晚

8/10 还可以

Nyrelle

2023 年 4 月入住 3 晚

8/10 还可以

Sonia

与家人出行
满意：住宿条件和设施，清洁度
The location is excellent, close to the ocean, and lots of cafes and shops. Very spacious apartment and friendly reception staff. It was a very hot week weather-wise so the apartment was warm and stuffy because the air con couldn’t cope but other than that it was comfortable for our needs.
2023 年 3 月入住 5 晚

4/10 很差

Julie

团体旅客
不满意：客房舒适度，清洁度
Very tired
Thus was a return visit. After the first time we didn’t think we would stay head again as there were many issues with cleanliness, comfort etc. decided to give another try as location is great. Unfortunately no improvement. Blood on tiles in shower and wall. Public hairs on floor around toilet. Furniture very old and not at all comfortable . Very very tired property, in much need of a really good clean, paint and spruce up.
2023 年 3 月入住 2 晚

2/10 糟糕

Rebecca

2023 年 2 月入住 1 晚

8/10 还可以

James

团体旅客
满意：客房舒适度
What an amazing location , so close to everything. We had a 3 bed oceanview rooftop that was large and had everything we needed. Will definitely stay there again
2023 年 1 月入住 7 晚

8/10 还可以

Marisa

满意：客房舒适度
不满意：清洁度
2023 年 1 月入住 7 晚

8/10 还可以

Sophie

与家人出行
不满意：服务设施，清洁度
Our family would return here because the location is perfect. Our late check-in was easy. Otherwise, the property needs a bit of work; a general tidy-up to remove the 'junk' from the cupboards would be a good start. Communication with the property manager was pretty average.

8/10 还可以

Carolyn

与家人出行
不满意：清洁度
Great Location
Great location but cleanliness was disappointing- beds were fresh and clean but general cleaning of the apartment was not as expected. Great facilities within our apartment for a lengthy stay
2023 年 1 月入住 10 晚

8/10 还可以

Aaron

与家人及幼儿出行, 团体旅客
满意：服务设施
不满意：住宿条件和设施，清洁度
Kingscliff is a lovely place to visit and the Paradiso resort is well positioned to take advantage of all the town has to offer. Like other reviewers, however, we found the accommodation to be unclean. Although this was rectified when we raised it, it seems like there is an ongoing pattern of uncleanliness (given the multiple reviews that raise this issue) that needs to be addressed.

2/10 糟糕

Nat

不满意：客房舒适度
☹️ disappointed
We were really disappointed as our apartment was cancelled within a few Weeks of Xmas. The rest of our extended family were all staying there so we were unable to spend time with them We were able to rebook at north coast as the cost of anything in Nsw was prohibitive with the notice we got. Thankfully as this was our only 5 days off as a family for the year.
2022 年 12 月入住 5 晚

8/10 还可以

Jason

与家人出行
满意：住宿条件和设施，清洁度
We stayed in a rooftop spa apartment, which costs a fair bit more than the standard rooms. The view of the ocean from our room and from the roof where the spa is was beautiful and definitely worth the extra money. The room lacked a few things such as tea towels and the dryer lint filter was missing, but overall it was in okay condition. The standard rooms that we saw all had white plantation shutters at the front near the walkway thoroughfares and did not offer privacy for the people staying in them if they wanted a breeze in their rooms. I probably wouldn't stay in one of those rooms. Keep in mind that the pool is very small so you will do most of your swimming at Kingscliff beach or in Cudgen Creek. I highly recommend bringing a mask and snorkel to swim along Cudgen Creek as the fish love to congregate between the boat ramp and the mouth of the river. There are many tropical fish to observe and it's great for kids. The reception hours are not very long, so make sure you arrive early and don't make inquiries after business hours. Don't forget to make sure you have the wifi password when you collect your key. We forgot to ask and there are no information books about the apartment or the area in the unit at all. We had to phone and ask as it wasn't included in the key package like it was meant to. Overall, I would probably return to Paradiso and certainly to Kingscliff as it is a beautiful place away from heavy traffic and it has many great restaurants to eat at.

6/10 一般

Christine

满意：清洁度、服务设施、住宿条件和设施

8/10 还可以

John

与家人出行
满意：住宿条件和设施，服务设施
不满意：清洁度
Good location, but it is a noisy place

6/10 一般

Vanessa

满意：清洁度

8/10 还可以

Gavin

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Great sized apartment and kitchen facilities
2022 年 12 月入住 2 晚

10/10 超赞

Brett

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
I liked the whole property, everyone was friendly. Maybe could have a bath tub.

4/10 很差

Julie

与家人出行
I was overcharged even though I queried the cost Prior. I still have not been refunded. I was not the only one this happened to. I could hear a man vomiting upstairs another having an angry argument, the traffic was loud. For the price of the room, I expected a better experience and the room could have a bit of an update.
2022 年 11 月入住 2 晚

6/10 一般

Kylie

团体旅客
满意：服务设施
不满意：清洁度
Our apartment smelled of smoke, was dark and older than expected. It needed to be cleaned better too. Good location but a lot of money for what we got.
2022 年 10 月入住 1 晚

10/10 超赞

Brian

满意：清洁度
2022 年 10 月入住 3 晚

8/10 还可以

Wayne

满意：住宿条件和设施，服务设施
不满意：清洁度
Room 24 fridge had beetroot juice stain in fridge and underneath the couch was really dirty. On leaving I check under couch for kids toys. There a half broken glass. Not very safe.
2022 年 9 月入住 4 晚

2/10 糟糕

Sarah

不满意：客房舒适度，清洁度
Property is disgusting and rooms not clean and maintenance issues not fixed. Didn’t stay and checked out after getting room keys.
2022 年 9 月入住 3 晚

6/10 一般

Tracy

与家人出行
不满意：清洁度、服务设施、住宿条件和设施
The place is in a great location, however it needs a full make over! Furniture was dirty and so was the room.
2022 年 9 月入住 4 晚

2/10 糟糕

真实旅客

与家人出行
不满意：客房舒适度
Bad Accommodation group to book through!
It was ridiculous that we got relocated to a totally different property (in Cabarita). This new property was nowhere near as good and is much cheaper. All we got was a late check-out, even though we asked for a credit to be used in the future for the difference. The property also had bad bedding and was dirty.
2022 年 9 月入住 3 晚

4/10 很差

真实旅客

与家人出行
不满意：客房舒适度，清洁度
Poor standard of accommodation
This property is in a very bad state of repair. Maintenence has not been kept up overall and the units themselves are in need of cleaning, basic maintenance and renovation.
2022 年 9 月入住 3 晚

10/10 超赞

Elana

满意：清洁度、服务设施、住宿条件和设施
2022 年 8 月入住 1 晚