I really liked the place, very good service, above all very quiet, I recommend it.
Hanoi
2024 年 4 月入住 5 晚
2/10 糟糕
Vennie
与家人出行
2024年04月24日
不满意:员工和服务、服务设施、住宿条件和设施
Check in process was easy and fast. Once I got to the room it smelled like mildew and there was stains on the walls and doors. There was also mold in the shower. I shorten my stay and when asked if I’d get a refund for the extra day I paid for they said yes few days pass and I was told I had to call Expedia to do the refund front desk seemed annoyed I would even ask for a refund or not stay the entire two days.
Vennie
6/10 一般
Dusti
2024年04月19日
满意:员工和服务,清洁度
I loved the way the rooms are decorated!
However, my first room was extremely warm & the air conditioning was turned down to 60degrees. So they told me they’d take a look at it. I waited about 10- 15 minutes sweltering - then called to front desk & asked for another room. That room was much colder & perfect temperature.
However, the carpet felt a bit sticky under my bare feet.
Bed slept well, looked nice & was very comfortable.
The coffee maker didn’t work - so I was pretty disappointed & even troubleshooted to make sure the outlet had been reset. Didn’t have time to call & ask for one that worked. Just had to make a Starbucks stop on the way to visit my mom in hospice.
Dusti
2024 年 4 月入住 1 晚
6/10 一般
Jasilyn
与家人及幼儿出行
2024年04月18日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice place for a quick night of sleep.
Jasilyn
2024 年 4 月入住 1 晚
6/10 一般
Richard
与家人出行, 商务旅客
2024年04月18日
满意:员工和服务,清洁度
Noisy
Richard
2024 年 4 月入住 2 晚
8/10 还可以
Jim,spring branch
与配偶出行
2024年04月18日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Too close to highway and traffic was noisy.
Jim
2024 年 4 月入住 1 晚
8/10 还可以
Tamara
与家人出行
2024年04月17日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
A little sound proofing would be nice. Hotel located next to busy road with a lot of really loud trucks.