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关于乌代布尔丽筠酒店的点评

4 out of 5
乌代布尔丽筠酒店
Ashok Nagar Main Road, Lakecity Mall, University Road, Udaipur, Rajasthan

点评

7.8

还可以

10 分 - 超赞。42 条好评,共有 113 条点评" "
8 分 - 还可以。38 条好评,共有 113 条点评" "
6 分 - 一般。13 条好评,共有 113 条点评" "
4 分 - 很差。11 条好评,共有 113 条点评" "
2 分 - 糟糕。9 条好评,共有 113 条点评" "

8.0/10

清洁度

8.4/10

员工和服务

7.4/10

服务设施

7.8/10

住宿条件和设施

5.6/10

环保

点评

10/10 超赞

Gautam,Arlington

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
great rooms with great views. great restaurant and food. the restaurant staff was helpful. the location is good next to mall and the street vendors in the evening. nice lobby.
2024 年 2 月入住 1 晚
Team Radisson 于 2024年02月25日 的回复
Dear Guest,Thank you for taking the time to share your feedback from your visit to the Radisson Udaipur.We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Udaipur, I look forward to welcoming you back.Sincerely,General ManagerRadisson Udaipur

10/10 超赞

Noazur

满意:清洁度、员工和服务、住宿条件和设施
2023 年 11 月入住 1 晚
Team Radisson 于 2024年01月4日 的回复
Dear Guest,Thank you for taking the time to share your feedback from your visit to the Radisson Udaipur.We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Udaipur, I look forward to welcoming you back.Sincerely,General ManagerRadisson Udaipur

6/10 一般

Sandeep

与配偶出行
不满意:服务设施
Wasn’t satisfactory as per Radisson’s standard.Buffet was average sometimes below no plates,cups available.
2023 年 3 月入住 3 晚
Team Radisson 于 2023年03月14日 的回复
Dear Guest, Thank you for taking the time to share your feedback from your visit to the Radisson Udaipur . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. Please accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concern department heads to seek a prompt improvement.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Udaipur , I look forward to welcoming you back.Sincerely, General ManagerRadisson Udaipur

4/10 很差

VK

与配偶出行
不满意:员工和服务
Poor service. TV was not working. Called few times but no response. Overall condition of the property was lbelow my expectations of Radisson Hotels.
2023 年 3 月入住 1 晚
Team Radisson 于 2023年03月6日 的回复
Dear Guest, Thank you for sharing your experience at the Radisson Udaipur. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am saddened that the premium member like yourself wasn't acknowledged for which i truly apologize on behalf of the entire team. With regards to your concerns, we have definitely taken corrective actions in order to rectify the issues highlighted by you, thank you for your patience! At Radisson, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Appreciate you for sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Swapna Subba General Manager

10/10 超赞

ian

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Whatever support you need, the staff is always very much geared up with adequate solutions. Kindness of the people is the key of their service offer.
2023 年 2 月入住 2 晚
Team Radisson 于 2023年03月2日 的回复
Dear Guest,Thank you for taking the time to share your feedback from your visit to the Radisson Udaipur .We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Udaipur , I look forward to welcoming you back.Sincerely,General ManagerRadisson Udaipur

2/10 糟糕

Rinal

与家人出行
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 12 月入住 1 晚
Team Radisson 于 2023年01月17日 的回复
Thank You

8/10 还可以

Tejinder

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Washrooms do not have exhaust fan.
2022 年 3 月入住 3 晚
Hotel Manager 于 2022年03月13日 的回复
Dear Guest, We take this opportunity to thank you for stay at Radisson Udaipur and providing us your valuable feedback. We have noted with pleasure that you have found our services to your complete satisfaction which is indeed most encouraging. Your feedback will continuously motivate us to provide you with services of the highest quality and standards at all the time. Looking forward to welcome you once again. Kind Regards, Radisson Udaipur

2/10 糟糕

Arvinder

商务旅客
不满意:住宿条件和设施,员工和服务
Pathetic n sorry State of Affairs at Radisson
The worst experience i have ever had in a hotel. The towel was torn (attached picture for reference).. no wifi, no showere gels in the room... even there were no tea bags. Very disappointed
2020 年 11 月入住 1 晚
Hotel Manager 于 2020年11月7日 的回复
Dear Guest, We would like to thank you for taking time to advice of your recent stay at Radisson Udaipur. It is only through feedback as yours that we are able to maintain and indeed, where necessary, improve upon the services that we provide to our valued guests. We were very disappointed to read of your experience during your stay with us. Whilst an apology will regrettably no alter the outcome of your experience on this occasion, we do extend with all sincerity. Please accept my sincere apology once again and we hope that this hasn’t put you off a return stay @ Radisson Udaipur. Looking forward to welcome you once again Kind Regards Radisson Udaipur

8/10 还可以

Shiv shankar

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
stay in the city of lakes!
Rooms & service is good!View from front rooms is disgusting as there is a major drain in front of Hotel.... At least they should camouflage the windows partially so that drain is not visible from the room....We were on the 4th floor in room no 407 & 408 on our visit on 17th to 19th oct.....or least they should have allotted better located rooms.....
2020 年 10 月入住 2 晚
Hotel Manager 于 2020年10月27日 的回复
Dear Guest, We would like to thank you for taking time to advice of your recent stay at Radisson Udaipur. It is only through feedback as yours that we are able to maintain and indeed, where necessary, improve upon the services that we provide to our valued guests. We were very disappointed to read of your experience during your stay with us. Whilst an apology will regrettably no alter the outcome of your experience on this occasion, we do extend with all sincerity. Please accept my sincere apology once again and we hope that this hasn’t put you off a return stay @ Radisson Udaipur. Looking forward to welcome you once again Kind Regards Radisson Udaipur

8/10 还可以

Dhars,London

与家人及幼儿出行, 与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Friendly staff, reasonably well maintained place too. Especially impressed by how accomplishing the staff in the restaurant were with our little one’s allergies. Will recommend for sure.
2020 年 3 月入住 2 晚
. 于 2020年06月26日 的回复
Dear Guest, We take this opportunity to thank you for stay at Radisson Udaipur and providing us your valuable feedback. We have noted with pleasure that you have found our services to your complete satisfaction which is indeed most encouraging. Your feedback will continuously motivate us to provide you with services of the highest quality and standards at all the time. Looking forward to welcome you once again. Kind Regards, Radisson Udaipur

8/10 还可以

Vineet R

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 3 月入住 1 晚
Radisson Udaipu 于 2020年03月18日 的回复
Dear Guest, We take this opportunity to thank you for stay at Radisson Udaipur and providing us your valuable feedback. We have noted with pleasure that you have found our services to your complete satisfaction which is indeed most encouraging. Your feedback will continuously motivate us to provide you with services of the highest quality and standards at all the time. Looking forward to welcome you once again Kind Regards Radisson Udaipur

8/10 还可以

Gaurav

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Spacious rooms , good service and well maintained hotel..breakfast buffet however needs to improve in terms of offerings and taste
2020 年 2 月入住 3 晚
Radisson Udaipur 于 2020年03月18日 的回复
Dear Guest, We take this opportunity to thank you for stay at Radisson Udaipur and providing us your valuable feedback. We have noted with pleasure that you have found our services to your complete satisfaction which is indeed most encouraging. Your feedback will continuously motivate us to provide you with services of the highest quality and standards at all the time. Looking forward to welcome you once again Kind Regards Radisson Udaipur

2/10 糟糕

Neel

与家人出行
不满意:住宿条件和设施,员工和服务
Doors dont open with the card abd staff cant seem to help.
2020 年 3 月入住 1 晚
Radisson Udaipur 于 2020年03月18日 的回复
Dear Guest, We would like to thank you for taking time to advice of your recent stay at Radisson Udaipur. It is only through feedback as yours that we are able to maintain and indeed, where necessary, improve upon the services that we provide to our valued guests. We were very disappointed to read of your experience during your stay with us. Whilst an apology will regrettably no alter the outcome of your experience on this occasion, we do extend with all sincerity. Please accept my sincere apology once again and we hope that this hasn’t put you off a return stay @ Radisson Udaipur Looking forward to welcome you once again Kind Regards Radisson Udaipur

6/10 一般

JatinGandhi,LONDON, UK

与家人出行, 团体旅客
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
Baths looked aged. Wood rotting , Shower head fittings into ceiling, no shelter for water not to go into floor, makes it slippery and can have a fall. Good breakfast spread. Nice location , away from the narrow street traffic , but can be there within 10 minutes transport. Close to Lake and ghats . Staff very helpful and friendly . 👏
2020 年 2 月入住 2 晚
Radisson Udaipur 于 2020年03月18日 的回复
Dear Guest, We would like to thank you for taking time to advice of your recent stay at Radisson Udaipur. It is only through feedback as yours that we are able to maintain and indeed, where necessary, improve upon the services that we provide to our valued guests. We were very disappointed to read of your experience during your stay with us. Whilst an apology will regrettably no alter the outcome of your experience on this occasion, we do extend with all sincerity. Please accept my sincere apology once again and we hope that this hasn’t put you off a return stay @ Radisson Udaipur Looking forward to welcome you once again Kind Regards Radisson Udaipur

8/10 还可以

Vaishali

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Radisson Udaipur rocks!
Very spacious and good rooms. All amenities were excellent and a very good spread for breakfast. Very attentive staff. Highly recommended.
2020 年 2 月入住 1 晚
Radisson Udaipur 于 2020年03月18日 的回复
Dear Guest, We take this opportunity to thank you for stay at Radisson Udaipur and providing us your valuable feedback. We have noted with pleasure that you have found our services to your complete satisfaction which is indeed most encouraging. Your feedback will continuously motivate us to provide you with services of the highest quality and standards at all the time. Looking forward to welcome you once again Kind Regards Radisson Udaipur

2/10 糟糕

Sruthi

与家人出行
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Pathetic Customer Service at Radisson Udaipur
Overall cleanliness of the room was lacking with dirty sheets and dust bins. Room service was super slow. To top it all, the hotel management charged us Rs.10000 extra as "damage fees" for a broken TV screen. We just stayed in the room to spend the night and had no time to even look at or switch on the TV but we were charged "damage fees" for absolutely no fault of ours. Customer service is an absolute ZERO and we will never go to this hotel again.
2020 年 1 月入住 2 晚
Radisson 于 2020年02月9日 的回复
Dear Ms. Shruti, We would like to thank you for taking time to advice of your recent stay at Radisson Udaipur. It is only through feedback as yours that we are able to maintain and indeed, where necessary, improve upon the services that we provide to our valued guests. We were very disappointed to read of your experience during your stay with us. Whilst an apology will regrettably no alter the outcome of your experience on this occasion, we do extend with all sincerity. Kindly note after checking the concern by our security team and Housekeeping found that the remote was broken and as per hotel standards housekeeping never release the rooms if these kind of concern arises. The amount was charged after actual findings and information shared to you by higher authorities of the organization. Kind Regards Radisson Udaipur

8/10 还可以

真实旅客

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 1 月入住 3 晚
Radisson 于 2020年02月9日 的回复
Dear Mr. , We take this opportunity to thank you for stay at Radisson Udaipur and providing us your valuable feedback. We have noted with pleasure that you have found our services to your complete satisfaction which is indeed most encouraging. Your feedback will continuously motivate us to provide you with services of the highest quality and standards at all the time. Looking forward to welcome you once again Kind Regards Radisson Udaipur

10/10 超赞

真实旅客

团体旅客
满意:清洁度、员工和服务、住宿条件和设施
Very clean.well trained staff and courteous. Location was good too.
2020 年 1 月入住 2 晚
Radisson 于 2020年02月9日 的回复
Dear Guest, We take this opportunity to thank you for stay at Radisson Udaipur and providing us your valuable feedback. We have noted with pleasure that you have found our services to your complete satisfaction which is indeed most encouraging. Your feedback will continuously motivate us to provide you with services of the highest quality and standards at all the time. Looking forward to welcome you once again Kind Regards Radisson Udaipur

10/10 超赞

真实旅客

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very friendly staff, well appointed hotel. Quite good for Indian standards of cleanliness.
2020 年 1 月入住 4 晚
Duty Manager 于 2020年01月17日 的回复
Dear Guest, We take this opportunity to thank you for stay at Radisson Udaipur and providing us your valuable feedback. We have noted with pleasure that you have found our services to your complete satisfaction which is indeed most encouraging. Your feedback will continuously motivate us to provide you with services of the highest quality and standards at all the time. Looking forward to welcome you once again. Kind Regards Radisson Udaipur

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施
2019 年 12 月入住 2 晚
Duty Manager 于 2020年01月17日 的回复
Dear Guest, We take this opportunity to thank you for stay at Radisson Udaipur and providing us your valuable feedback. We have noted with pleasure that you have found our services to your complete satisfaction which is indeed most encouraging. Your feedback will continuously motivate us to provide you with services of the highest quality and standards at all the time. Looking forward to welcome you once again. Kind Regards Radisson Udaipur

2/10 糟糕

真实旅客

与家人出行
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The maintenance of this property is in terrible condition. No linen. No cleanliness. Stinky bathrooms.
2019 年 12 月入住 2 晚
Hotel Manager 于 2019年12月30日 的回复
Dear Guest, We would like to thank you for taking time to advice of your recent stay at Radisson Udaipur. It is only through feedback as yours that we are able to maintain and indeed, where necessary, improve upon the services that we provide to our valued guests. We were very disappointed to read of your experience during your stay with us. Whilst an apology will regrettably no alter the outcome of your experience on this occasion, we do extend with all sincerity. Please accept my sincere apology once again and we hope that this hasn’t put you off a return stay @ Radisson Udaipur. Looking forward to welcome you once again. Kind Regards, Radisson Udaipur

6/10 一般

真实旅客

与家人出行
不满意:住宿条件和设施,清洁度
This property is not worth for the money paid The service standards to be improved
2019 年 12 月入住 3 晚
Hotel Manager 于 2019年12月30日 的回复
Dear Guest, We would like to thank you for taking time to advice of your recent stay at Radisson Udaipur. It is only through feedback as yours that we are able to maintain and indeed, where necessary, improve upon the services that we provide to our valued guests. We were very disappointed to read of your experience during your stay with us. Whilst an apology will regrettably no alter the outcome of your experience on this occasion, we do extend with all sincerity. Please accept my sincere apology once again and we hope that this hasn’t put you off a return stay @ Radisson Udaipur. Looking forward to welcome you once again. Kind Regards, Radisson Udaipur

6/10 一般

真实旅客

与家人出行
满意:员工和服务
The staff was very curtious andhelpful. However property upkeep and maintenance needs improvement. The rooms have only cooling and no heating. It gets cold at night. The management needs to take some action in this regard
2019 年 12 月入住 3 晚
Duty Manager 于 2020年01月17日 的回复
Dear Guest, We would like to thank you for taking time to advice of your recent stay at Radisson Udaipur. It is only through feedback as yours that we are able to maintain and indeed, where necessary, improve upon the services that we provide to our valued guests. We were very disappointed to read of your experience during your stay with us. Whilst an apology will regrettably no alter the outcome of your experience on this occasion, we do extend with all sincerity. Please accept my sincere apology once again and we hope that this hasn’t put you off a return stay @ Radisson Udaipur Looking forward to welcome you once again. Kind Regards Radisson Udaipur

2/10 糟糕

Jayesh

2019 年 11 月入住 1 晚
Sappu 于 2022年06月20日 的回复
Dear Guest, Thank you for sharing your experience at the Radisson Udaipur. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Radisson, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Appreciate you for sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, swapna subba general manager

4/10 很差

arun

Expensive and Dated
Expensive for the location and quality of hotel. The towels were 3 star and overall experience was 3 star
2019 年 11 月入住 2 晚
Hotel Manager 于 2019年12月30日 的回复
Dear Guest, We would like to thank you for taking time to advice of your recent stay at Radisson Udaipur. It is only through feedback as yours that we are able to maintain and indeed, where necessary, improve upon the services that we provide to our valued guests. We were very disappointed to read of your experience during your stay with us. Whilst an apology will regrettably no alter the outcome of your experience on this occasion, we do extend with all sincerity. Please accept my sincere apology once again and we hope that this hasn’t put you off a return stay @ Radisson Udaipur. Looking forward to welcome you once again. Kind Regards, Radisson Udaipur

10/10 超赞

Rahul

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Pleasant Relaxing nd Contenting stay.
We had a refreshing view from the room, the pool area on the terrace as well as from the breakfast area. We were delighted to have been given a very early check-in which is sincerely appreciable. Each and every staff in the hotel were extremely courteous and helpful. The food was scrumptious, mouth watering and delicious. The breakfast was provided with a wide range of options. Moreover the hotel provided a very comfortable and punctual pick up/drop off facility. The room was a pretty high quality one.
2019 年 11 月入住 2 晚
Sanjeev Kumar 于 2019年11月23日 的回复
Dear Mr. Rahul, We take this opportunity to thank you for stay at Radisson Udaipur and providing us your valuable feedbacks. We have noted with pleasure that you have found our services to your complete satisfaction which is indeed most encouraging. Your feedback will continuously motivate us to provide you with services of the highest quality and standards at all the time. Looking forward to welcome you once again Warm Regards Radisson Udaipur

8/10 还可以

真实旅客

2019 年 11 月入住 2 晚
Sanjeev Kumar 于 2019年11月21日 的回复
Dear Guest We take this opportunity to thank you for stay at Radisson Udaipur and rating our services We have noted with pleasure that you have found our services to your complete satisfaction which is indeed most encouraging. Your feedback will continuously motivate us to provide you with services of the highest quality and standards at all the time. Looking forward to welcome you once again Warm Regards Radisson Udaipur

8/10 还可以

真实旅客

2019 年 11 月入住 2 晚
Sanjeev Kumar 于 2019年11月21日 的回复
Dear Guest We take this opportunity to thank you for stay at Radisson Udaipur and rating our services We have noted with pleasure that you have found our services to your complete satisfaction which is indeed most encouraging. Your feedback will continuously motivate us to provide you with services of the highest quality and standards at all the time. Looking forward to welcome you once again Warm Regards Radisson Udaipur

10/10 超赞

Ahmed

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent
Had a very good stay for 3 nights. Hotel conditions are very good and service is exceptional overall. Breakfast choice and quality is good but my only criticism is the slow serice as it over 10 minutes to get my tea which i thought was due to insufficient staffing levels.
2019 年 11 月入住 3 晚
Sanjeev Kumar 于 2019年11月21日 的回复
Dear Mr. Ahmed We take this opportunity to thank you for stay at Radisson Udaipur and providing us your valuable feedbacks. We have noted with pleasure that you have found our services to your complete satisfaction which is indeed most encouraging. Your feedback will continuously motivate us to provide you with services of the highest quality and standards at all the time. Looking forward to welcome you once again Warm Regards Radisson Udaipur

4/10 很差

Carolina Gabriela

满意:员工和服务
不满意:住宿条件和设施,清洁度
2019 年 10 月入住 4 晚
Sanjeev Kumar 于 2019年11月21日 的回复
Dear Ms. jain, We take this opportunity to thank you for stay at Radisson Udaipur and rating our services. Please share more details of your stay to understand your concern better. Your feedback will continuously motivate us to provide you with services of the highest quality and standards at all the time. Looking forward to welcome you once again Kind Regards Radisson Udaipur

6/10 一般

Nickjohal,Delhi india

与家人出行
满意:清洁度
Had to ask to clean the washrooms again. Towels were very very old and worn out. Some of staff members were pleasant while others were trying to make more money on your car hire for the tours.
2019 年 10 月入住 4 晚
Duty Manager 于 2019年10月14日 的回复
Dear Guest, We would like to thank you for taking time to advice of your recent stay at Radisson Udaipur. It is only through feedback as yours that we are able to maintain and indeed, where necessary, improve upon the services that we provide to our valued guests. We were very disappointed to read of your experience during your stay with us. Whilst an apology will regrettably no alter the outcome of your experience on this occasion, we do extend with all sincerity. Please accept my sincere apology once again and we hope that this hasn’t put you off a return stay @ Radisson Udaipur Looking forward to welcome you once again Kind Regards Radisson Udaipur

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 10 月入住 2 晚
Duty Manager 于 2019年10月14日 的回复
Dear Guest, We take this opportunity to thank you for stay at Radisson Udaipur and providing us your valuable feedback. We have noted with pleasure that you have found our services to your complete satisfaction which is indeed most encouraging. Your feedback will continuously motivate us to provide you with services of the highest quality and standards at all the time. Looking forward to welcome you once again Kind Regards Radisson Udaipur

10/10 超赞

Saumya

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Best place to stay in Udaipur
It was amazing
2019 年 9 月入住 2 晚
Duty Manager 于 2019年09月30日 的回复
Dear Guest, Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Radisson Udaipur we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Radisson Udaipur

8/10 还可以

真实旅客

与家人出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Large, well equipped rooms; convenient location. Efficient & friendly staff - both Reception & housekeeping.
2019 年 9 月入住 9 晚
Duty Manager 于 2019年09月30日 的回复
Dear Guest, Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Radisson Udaipur we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Radisson Udaipur

6/10 一般

真实旅客

满意:员工和服务
2019 年 8 月入住 1 晚
Radisson Udaipur 于 2019年08月26日 的回复
Dear Guest, Thank you for your feedback. We are delighted to know that you enjoyed our hospitality. We look forward to your next visit. Thanks & Regards, Radisson Udaipur

10/10 超赞

Anil

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Price and a memorable stay.
Quite central, big rooms, excellent bathroom, excellent Breakfast, very friendly staff right from check-in to floors to Breakfast restaurant. I have been Going to Udaipur for 30 years this was one of my memorable stays and to top it up GREAT ROOM RATE. Thanks to the entire team at the Radisson Udaipur.
2019 年 7 月入住 2 晚
Duty Manager 于 2019年07月31日 的回复
Dear Guest, Thank you for your feedback and for taking the time to mention about your experience. We are delighted to know that you enjoyed our hospitality. We look forward to your next stay. Thanks & Regards, Radisson Udaipur

8/10 还可以

真实旅客

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very well located with rooms which are very comfortable and quite big in size. Staff is very courteous and helpful. Unfortunately the Wifi was not working.
2019 年 7 月入住 1 晚
Duty Manager 于 2019年07月31日 的回复
Dear Guest, Thank you for your feedback and for taking the time to mention about your experience. We are delighted to know that you enjoyed our hospitality. We look forward to your next stay. Thanks & Regards, Radisson Udaipur

8/10 还可以

Sushanta

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Stay at Radisson Hotel, Udaipur
It was overall a very good stay experience. The biggest advantage of the hotel is the location. Also it is attached to the famous Lake City Mall, where you can do some leisure shopping. The INOX Cinema hall is also part of the mall. The food and Breakfast spread was great with ample choice of both Vegeterian and Non- Vegetarian items.The staff were very polite and attentive to our needs. The only downside of the hotel is the overall cleanliness, the carpets and furnitures are old with stain marks and need refurbishing.
2019 年 6 月入住 2 晚
Manager - Radisson Udaipur 于 2019年06月23日 的回复
Dear Guest, Thank you for taking the time to mention about your experience. We are delighted to know that you enjoyed our hospitality. We look forward to your next visit. Thanks & Regards, Radisson Udaipur

8/10 还可以

真实旅客

与家人出行, 商务旅客
满意:清洁度、员工和服务、住宿条件和设施
Cooperative staff, good location,in the mall. Hot water supply was not functioning. For comb, shoe shine, one has to ask. Breakfast was not so good.
2019 年 5 月入住 2 晚
Duty Manager - Radisson 于 2019年06月23日 的回复
Dear Guest, Thank you for taking the time to mention about your experience. We are delighted to know that you enjoyed our hospitality and also kindly accept our apologies for inconvenience and we will make sure that the similar situation will not occur in future. We look forward to your next visit. Thanks & Regards, Radisson Udaipur

6/10 一般

Raghu

To be true was disappointed by the hotel especially being a Radisson brand, they should have offered a lot more. But guess its what you get for what you pay. So not so much to complain.
2018 年 11 月入住 3 晚
Radisson Udaipur 于 2019年06月23日 的回复
Dear Guest, Thank you for taking the time to mention about your experience. We are delighted to know that you enjoyed our hospitality. We look forward to your next visit. Thanks & Regards, Radisson Udaipur

8/10 还可以

JAYESH

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good
Amazing
2019 年 4 月入住 2 晚

10/10 超赞

真实旅客

与配偶出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was good. No bathroom slipper or bath robe was provided. Rest is fine. The duty manager is special and very good. Personnel are excellent. Breakfast was superb. Ethics for car rental should be upgraded. I was asked by the driver to pay the toll tax and parking fee that was not informed before and normally this is included in car rental everywhere. Apart from that Radisson Udaipur is a fantastic hotel in the downtown.
2019 年 4 月入住 3 晚
Sappu 于 2022年06月1日 的回复
Dear Guest, Thank you for sharing your experience at the Radisson Udaipur. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Radisson, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Appreciate you for sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Swapna Subba General Manager

6/10 一般

真实旅客

满意:员工和服务,清洁度
Disappointing
Run down hotel in a run down mall it was ok for one night
2019 年 3 月入住 1 晚

10/10 超赞

Leong Fatt

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great hotel
2019 年 3 月入住 1 晚

4/10 很差

真实旅客

商务旅客
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
The rooms are NOT clean. I changed rooms due to a loud noise outside the room. Second room was the same condition. All of the furniture is stained and dirty - you don't want to sit on it. Carpets are dirty. Glass in bathrooms and the windows have not been cleaned in ages. Sheets and towels are worn out. Decorative pillows are put on the bed, which also have stains on them. Very disappointing.
2019 年 3 月入住 1 晚
Sappu 于 2022年06月1日 的回复
Dear Guest, Thank you for sharing your experience at the Radisson Udaipur. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Radisson, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Appreciate you for sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Swapna Subba General Manager

10/10 超赞

Jimmisha

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent service and an amazing staff.
My stay at Radisson was great. Staff is extremely polite and helpful. They never fail to smile and greet you. I didn’t come across one single employee who was not pleasant or kind. Wish all the hotels in this world has a staff like Radisson (Lake City Mall). Thank you to each one of them for making our stay a relaxed one!!
2019 年 3 月入住 1 晚

8/10 还可以

真实旅客

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean, room very spacious. Internet connection was strong when present (strong enough to stream); went out a couple times a day, unfortunately. Need a doortag in Hindi (for housekeeping to read) that says "no housekeeping" or "privacy" or something like that. Breakfast is tasty. Would stay here again.
2019 年 2 月入住 5 晚
Sappu 于 2022年06月1日 的回复
Dear Guest, We very much appreciate your comments regarding your stay at the Radisson Udaipur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Swapna Subba General Manager

8/10 还可以

真实旅客

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Room size is good and well furnished.Dinning acility is verygood.
2019 年 2 月入住 3 晚
Sappu 于 2022年06月1日 的回复
Dear Guest, Greetings from Radisson Udaipur! Thank you for choosing to stay with us and sparing your precious time to share your feedback on trip advisor. We are glad to note that you enjoyed your stay with us and found the services and food of the hotel measured to your expectations. We appreciate your kind words for our team member as the same will encourage us to strive further in the continuous journey of delighting our valued guests. We are grateful for your recommendation and do hope you will continue to provide us with more opportunities to be of service. Me & the team at Radisson Udaipur appreciate your patronage and look forward to welcoming you back soon. Warm regards, Swapna Subba General Manager

8/10 还可以

Jasmine

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Service was awesome
2019 年 2 月入住 1 晚

10/10 超赞

Omar

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Big rooms
2019 年 2 月入住 2 晚