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关于乌代浦温德姆华美达酒店 - 度假村及水疗中心的点评

5 out of 5
乌代浦温德姆华美达酒店 - 度假村及水疗中心
Rampura Circle, Kodiyat Road, Udaipur, Rajasthan

点评

7.4

还可以

10 分 - 超赞。19 条好评，共有 54 条点评" "
8 分 - 还可以。14 条好评，共有 54 条点评" "
6 分 - 一般。9 条好评，共有 54 条点评" "
4 分 - 很差。8 条好评，共有 54 条点评" "
2 分 - 糟糕。4 条好评，共有 54 条点评" "

7.6/10

清洁度

7.8/10

员工和服务

7.4/10

服务设施

7.4/10

住宿条件和设施

6.8/10

环保

点评

6/10 一般

Swapnil

与家人及幼儿出行, 与家人出行
满意：员工和服务，清洁度
General Manager 于 2023年01月18日 的回复
Dear Mr.Swapnil,Greetings from Ramada by Wyndham Udaipur Resort & Spa !Thank you for taking the time to give your feedback.On behalf of our entire staff at Ramada Udaipur we apologize for the concerns you shared about your experience at this hotel. I have addressed your concern with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.We thank you for being in our Hospitality.Sincerely,Jitesh PattaGeneral ManagerRamada by Wyndham Udaipur Resort & Spa

10/10 超赞

Daniel

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The location had a great view of the city and the mountains. The pool was clean and the staff was nice. Things that could have been better. The rooms could have been more air tight and the hotel could use to invest in a water system for the washrooms water. It was hard water and it was not the best on the skin
2022 年 3 月入住 6 晚
General Manager 于 2023年01月18日 的回复
Dear Mr. Daniel,Greetings from Ramada by Wyndham Udaipur Resort & Spa ,Thank you for sharing your valuable review on this forum. On behalf of my entire team at Ramada Udaipur , I want to thank you for your kind words.It is feedback from discerning guests like you that keeps the team motivated and ensure our guests are comfortable and feel at home while they are here.We thank you for being in our hospitality and look forward to welcome you again when your travel brings you back to city of Lakes.We thank you for being in our Hospitality.Regards,Jitesh PattaGeneral ManagerRamada by Wyndham Udaipur Resort & Spa

4/10 很差

SAPNA

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Not good not a property to be recomemded
2022 年 2 月入住 1 晚
General Manager 于 2023年01月18日 的回复
Dear Ms.Sapna,Greetings from Ramada by Wyndham Udaipur Resort & Spa ,Thank you for sharing your valuable review on this forum. On behalf of my entire team at Ramada Udaipur , I want to thank you for your kind words.It is feedback from discerning guests like you that keeps the team motivated and ensure our guests are comfortable and feel at home while they are here.We thank you for being in our hospitality and look forward to welcome you again when your travel brings you back to city of Lakes.We thank you for being in our Hospitality.Regards,Jitesh PattaGeneral ManagerRamada by Wyndham Udaipur Resort & Spa

10/10 超赞

Yachneet

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Refreshing Udaipur
Property was amazing , sunshine lawns gorgeous . Petals on icing is petite cultural programs
2022 年 1 月入住 3 晚
General Manager 于 2023年01月18日 的回复
Dear Mr. Yachneet,Greetings from Ramada by Wyndham Udaipur Resort & Spa ,Thank you for sharing your valuable review on this forum. On behalf of my entire team at Ramada Udaipur , I want to thank you for your kind words.It is feedback from discerning guests like you that keeps the team motivated and ensure our guests are comfortable and feel at home while they are here.We thank you for being in our hospitality and look forward to welcome you again when your travel brings you back to city of Lakes.We thank you for being in our Hospitality.Regards,Jitesh PattaGeneral ManagerRamada by Wyndham Udaipur Resort & Spa

4/10 很差

Deepak

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Poor experience
Run down hotel with poor quality staff. The hotel is also outside the city.
2021 年 12 月入住 1 晚
Rajat Dua, Front Office Manager 于 2022年01月11日 的回复
Dear Mr. Deepak, Thank you for choosing us and for taking the time to provide feedback about your experience at Ramada Udaipur Resort & Spa I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Regards

6/10 一般

MITESH

与家人出行
Very slow service at check in and at restaurant for breakfast ( only one live counter for breakfast for entire resort ).Bathroom Towels were very hard and too old. Welcome drink was yuky
2021 年 11 月入住 2 晚
Manager 于 2021年11月14日 的回复
Dear Mr. Mitesh, Thank you for your patronage and for taking out the time and sharing your feedback on your experience with us. With regards to your concerns raised, be rest assured that we have taken this up with the team and all necessary actions have already been taken to avoid such situations in the future. Kindly accept our sincere apology for any shortfalls, in providing the best of services to our valued guests, such as yourself. I am confident that when you choose to visit us again, your experience will be vastly improved. I remain hopeful that you will come back to stay with us again and allow us a chance to welcome you as our valued guest. Best Regards,

8/10 还可以

真实旅客

2020 年 9 月入住 2 晚

8/10 还可以

真实旅客

与配偶出行
满意：员工和服务、服务设施、住宿条件和设施
The staff at the restaurant was great. Lovely, smiling and efficient!
2020 年 2 月入住 7 晚
Manager 于 2020年02月24日 的回复
Dear Guest,Thank You for taking the time to share the feedback.. On behalf of our entire team at Ramada Udaipur resort & Spa we thank you for your business and trust to see you again.

8/10 还可以

Miranda，Paris

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
La gentillesse du personnel et les activités dans l’établissement (jeux, table de Ping Ping).
2020 年 2 月入住 3 晚
Manager 于 2020年02月21日 的回复
Dear Guest,Thank You for taking the time to share your feedback. Feedback like yours make us proud and gives motivation and inspiration to “Go extra mile for guest satisfaction”. On behalf of our entire staff at Ramada Udaipur resort & Spa we thank you for your business and trust to see you again whenever travel brings you back to the area!

6/10 一般

Sampath

Thsi hotel charges stay in guests forign currency by converting at iys own exhorbitant self created exchange rate thus adding another 7%-10% to the coat. Even though the credit card slip states that guest
2020 年 2 月入住 1 晚
Manager 于 2020年02月20日 的回复
Dear Guest, Thank you for sharing your feedback , as discussed already we intimated that as per the card the machine selects the currency automatically and charges the amount. Also hotel had given the option to refund the charged amount in foreign currency and we would have taken the payment as per your convenience. We regret the inconvenience caused to you , we hope that you will treat this incident in isolation and it will not mar your patronage towards the Ramada Udaipur Resort & Spa. Feedback is an essential tool for the growth and development of every organization and you have utilized it to the best of our knowledge.

4/10 很差

SAMPATH

满意：客房舒适度，清洁度
Fraudulent currency conversion rate w/out consent
I had guaranteed the stay to my Visa which was to be charged in case I donot show up. Hotel collected full payment on visa 4 days prior to arrival & used their own exch rate of Rs.67=US$1.00 whereas official exch rate of Visa is Rs.71-.34+$1. This hotel mgmt is dishonest & fleece guests by using arbitrary exch rate by keeping a markup in conversion while my reserve card is Foreign Transaction free. I complained & got the biggest run around of my life all the way upto the F.O. Manager & when questioned they show ignorance full aware of their fraudulent activity. Beware, hotel bill will increase by almost 10% than booking rate if you are using foreign credit card. There is no escape as they already process payment 3-4 days prior to arrival. Very sneaky way o pad the income. I was scouting for a good hotel for 50 extra rooms for my Son's wedding later this year, but will look for other properties. Housekeeping deserves improvement as they didnot refill towels after cleaning rooms.
2020 年 2 月入住 1 晚
Manager 于 2020年02月20日 的回复
Dear Guest, Thank you for sharing your feedback , as discussed already we intimated that as per the card the machine selects the currency automatically and charges the amount. Also hotel had given the option to refund the charged amount in foreign currency and we would have taken the payment as per your convenience. We regret the inconvenience caused to you , we hope that you will treat this incident in isolation and it will not mar your patronage towards the Ramada Udaipur Resort & Spa. Feedback is an essential tool for the growth and development of every organization and you have utilized it to the best of our knowledge.

10/10 超赞

Akbal

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great hotel with character
Great hotel very friendly staff would definitely recommend this place to stay. Nothing was to much fornthem to make our stay a memorable one.
2020 年 1 月入住 2 晚
Manager 于 2020年02月11日 的回复
Dear Guest,Thank You for taking the time to share your feedback. On behalf of our entire team at Ramada Udaipur resort & Spa we thank you for your business and trust to see you again. Regards

10/10 超赞

真实旅客

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was a very pleasant stay. Very interesting architecture and excellent view of the city.
2020 年 1 月入住 1 晚
Manager 于 2020年02月11日 的回复
Dear guest, thank you for reviewing our luxurious Resort. We are glad that we could make your stay comfortable, a Ramada promise! My team and I look forward to welcoming you back and hope that Ramada Udaipur will continue to be your address in the City of Lakes. We thank you for your appreciative feedback and are glad that you had a pleasant stay with us

2/10 糟糕

Ayush

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施
Don’t waste your money on this hotel
Terrible customer service,Staff wearing dirty uniforms, no cleanliness, and food is below average.
2020 年 1 月入住 1 晚
Manager 于 2020年02月20日 的回复
Dear Guest, Thank You for taking the time to share your feedback. It is with the regret that we were unable to meet your expectations Your feedback is appreciated and taken seriously, it will enable us to monitor and improve the care and services we endeavour to provide to our guests. On behalf of our entire staff at Ramada Udaipur resort & Spa we thank you for your business and trust to see you again . Regards

10/10 超赞

真实旅客

2019 年 12 月入住 1 晚
Manager 于 2019年12月12日 的回复
Dear Guest,Greetings! Thank You for taking the time to rate us. On behalf of our entire team at Ramada Udaipur resort & Spa we thank you for your business and trust to see you again.

10/10 超赞

Perry

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 12 月入住 1 晚
Manager 于 2019年12月9日 的回复
Dear Guest,Thank You for taking the time to rate us. On behalf of our entire team at Ramada Udaipur resort & Spa we thank you for your business and trust to see you again. Regards Team Ramada Udaipur Resort & Spa

10/10 超赞

Naeem

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 10 月入住 5 晚
Manager 于 2019年11月4日 的回复
Dear Guest, Greetings! Thank You for taking the time to rate us. On behalf of our entire team at Ramada Udaipur resort & Spa we thank you for your business and trust to see you again.

4/10 很差

真实旅客

与配偶出行
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
Too old and lack of maintenance Not close of been a 4 star hotel
2019 年 10 月入住 2 晚
Manager 于 2019年10月21日 的回复
Dear Guest, It is with the regret that we were unable to meet your expectations. Your mentioned feedback is duly noted and discussed with the concerned team and we assure you that necessary measures will be taken to elevate the overall experience.Your feedback is appreciated and taken seriously, it will enable us to monitor and improve the care and services we endeavor to provide to our guests. Regards

6/10 一般

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施
I liked the fort like look if this vast property. The rooms were old and run down however and the breakfast service was not that good. The pastries were stale. It was a little noisy with kids in the pool yelling at 7am. It had some good features but the negatives outweighed them so I would not return.
2019 年 9 月入住 3 晚
Team Ramada Udaipur Resort & Spa 于 2019年10月19日 的回复
Dear Guest, Namaskar! We thank you for sharing your feedback regarding your recent stay at Ramada Udaipur. We regret that your experience was not upto the mark and entire team is disappointed to know about it. Your feedback has been shared with the entire team and corrective measures have been taken to avoid such instances in future. We hope that you will give us the opportunity to welcome you back at our hotel. Thanks & regards

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It is located on a beautiful property. The hotel staff was very friendly,nice and helpful.
2019 年 4 月入住 1 晚
Reservation 于 2019年04月18日 的回复
Dear Guest , Thank you for your positive review of Ramada Udaipur. We are humbled and at the same time, delighted that we could make your stay memorable. We thank you for recommending us and look forward to serving you again on your next visit to the ‘City of Lakes

10/10 超赞

gagan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
The room was nice and spacious. The property is bit away from the city, which makes it a perfect spot to relax. The service is exceptional. The hotel has events in the night for those who would like to chill out and just relax. The staff was friendly. In all a great experience.
2019 年 3 月入住 1 晚
Ramada Udaipur Resort & Spa Team 于 2019年04月3日 的回复
Dear Guest, Namaskar ! Thank You for taking the time to write to us, we are delighted to have your feedback. On behalf of our entire staff at Ramada Udaipur resort & Spa we thank you for your business and trust to see you again whenever travel brings you back to the area! Regards Ramada Udaipur Resort & Spa Team

10/10 超赞

Sumanta

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Unforgettable experience in Udaipur
1) The property is amazing - starting from stone carved architecture to morning sun rays kissing the balcony, fort like spread of rooms/ villas and a view of Sajjan Garh Fort. 2) The restaurant offers pretty good variations for the breakfast or ala carte dine in needs. 3) The most appealing part was the customer centricity of every staff, from the helpers in the restaurant to the front desk. I would like to call out the amazing help provided by front desk and transport department - we left a backpack in our room by mistake on the day of checking out and realized after reaching the airport. With only 1.5 hours in hand before our flight, we called the hotel and they sent an empty car immediately without any persuasion with just our backpack. The driver arrived just at nth second for us to catch the flight! We later got to know that the person who came all the way to the airport was the 'in-charge' of transport department! Kudos to the staff for such customer love..
2018 年 12 月入住 2 晚
Reservation Team 于 2019年01月2日 的回复
Dear Guest, Namaskar ! We thank you for sharing your wonderful feedback & it was indeed a pleasure welcoming you here at Ramada Udaipur Resorts & Spa. We would look forward for your next visit & would be more than happy to serve you again. Warm Regards, Team Ramada Udaipur

2/10 糟糕

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 10 月入住 3 晚
Team Ramada Udaipur Resort & Spa 于 2019年10月19日 的回复
Dear Guest, Namaskar! We thank you for taking the time to rate us regarding your recent stay at Ramada Udaipur. We regret that your experience was not upto the mark and entire team is disappointed to know about it.We hope that you will give us the opportunity to welcome you back at our hotel. Thanks & regards

10/10 超赞

Mihir

Loved every bit of it
Amazing
2018 年 8 月入住 2 晚
Team Ramada 于 2018年09月5日 的回复
Dear Guest, Namaskar ! We thank you for sharing your wonderful feedback & it was indeed a pleasure welcoming you here at Ramada Udaipur Resorts & Spa. We would look forward for your next visit & would be more than happy to serve you again. Warm Regards, Team Ramada Udaipur

10/10 超赞

Gianpiero

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 6 月入住 1 晚
Team Reservation 于 2018年09月5日 的回复
Dear Guest, Namaskar ! We thank you for sharing your wonderful feedback & it was indeed a pleasure welcoming you here at Ramada Udaipur Resorts & Spa. We would look forward for your next visit & would be more than happy to serve you again. Warm Regards, Team Ramada Udaipur

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Beautiful property
Had a very good stay in Ramada . Breakfast was very good and property overall was decent . Highly recommended
2018 年 5 月入住 1 晚
Team Ramada 于 2018年06月14日 的回复
Dear Guest , Namaskar ! Thank you for your positive review of Ramada Udaipur. We are humbled and at the same time, delighted that we could make your stay memorable. We thank you for recommending us and look forward to serving you again on your next visit to the ‘City of Lakes’. Thanks

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice hotel & approachable to all locations
The stay at Ramada rezort and spa was excellent.Further i will recommend my friends for the same hotel.
2018 年 3 月入住 2 晚
Team Reservation 于 2018年05月23日 的回复
Dear Guest , Namaskar ! Thank you for your positive review of Ramada Udaipur. We are humbled and at the same time, delighted that we could make your stay memorable. We thank you for recommending us and look forward to serving you again on your next visit to the ‘City of Lakes’. Thanks Team Ramada

4/10 很差

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施
Horrible stay, bad facities
The shower sprayed water everywhere but the shower cubicle. We didn’t have any hot water and they refused to switch on the boiler. Food was terrible and so was the service. It’s quite far from the city too. Would not stay here again or recommend it to anyone. Highly disappointing stay.
2018 年 2 月入住 2 晚
Team Reservation 于 2018年03月25日 的回复
Dear Guest, Namaskar! We thank you for sharing your feedback regarding your recent stay at Ramada Udaipur. We regret that your experience was not upto the mark and entire team is disappointed to know about it. Your feedback has been shared with the entire team and corrective measures have been taken to avoid such instances in future. It is through feedback such as yours that we are able to strengthen the quality of our services and offerings. We hope that you will give us the opportunity to welcome you back at our hotel. We thank you for your custom and look forward to make your next stay pleasant. Thanks & regards

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Approach makes a difference
Though the first evening started on the wrong footing during dinner, however, with the subsequent intervention of Mr. Saxena, Mr. Dheeraj, Ms. Sonam and Mr. Dev along with their team ensured that all was forgotten by the next day. The personalized attention and service that was extended goes beyond words. Definitely worth a second visit.
2017 年 10 月入住 3 晚
Rachit Goel 于 2017年11月8日 的回复
Dear Guest , Namaskar ! Thank you for your positive review of Ramada Udaipur. We are humbled and at the same time, delighted that we could make your stay memorable. We thank you for recommending us and look forward to serving you again on your next visit to the ‘City of Lakes’. Thankyou

10/10 超赞

sneh

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2017 年 8 月入住 2 晚

2/10 糟糕

silesh，india

不满意：清洁度、住宿条件和设施、客房舒适度
Awful
This hotel is dirty, awful interiors, and the air conditions dont work. Beware before you book this hotel.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
A great place to stay and enjoy Udaipur . Clean rooms and very friendly folks at the this place.

8/10 还可以

Susan，Queens, NY

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Solid
Welcoming staff, clean room, nice landscaping. A good place to stay just outside the city.

8/10 还可以

Jeff，Seattle, WA

满意：员工和服务，清洁度
Beautiful Views, Friendly Staff, Dated interiors
This hotel has all the makings of a five star hotel but it is need of a renovation. It is perfectly comfortable, the staff are exceptionally apt and eager to serve, and the interior grounds and views of the city are magnificent. However, the rooms, lobby, restaurant, and spa have lost the grander that once made the hotel exceptional. With the proper investments, the Ramada could be one of the nicest in India. A couple complaints: the interior courtyard venue hosts wedding parties and corporate events, which is fun to see, but annoying to hear as you try to sleep. The spa was in major need of a facelift. My wife complained of an unskilled massage therapist but mine was more acceptable (especially for the price). All and all for the price, I would recommend the hotel. For those not needed luxurious amenities, you'll find the Ramada perfectly comfortable.

4/10 很差

Abhishek，Ghaziabad

不满意：清洁度、员工和服务、客房舒适度
Service was not upto the mark. The room was not clean and considering locality it is over expensive.

8/10 还可以

TUSHAR，MUMBAI

满意：员工和服务
不满意：客房舒适度，住宿条件和设施
THE A/C AND FRIDGE IN THE ALLOTED ROOM WAS NOT FUNCTIONING. AFTER THREE HOURS OF DISCOMFORT HAD TO CHANGE THE ROOM

4/10 很差

hardeep ，london

不满意：清洁度、住宿条件和设施、客房舒适度
Not what you'd expect from a Ramada at cost price
Terrible cleanliness Rooms outdated and poorly kept Hotel staff disorganised

8/10 还可以

Not Provided

满意：客房舒适度，清洁度
Not the ideal location
Bar staff was not always available. Food in the restaurant is average. Front desk staff was very polite but slow in responding.

6/10 一般

真实旅客

满意：住宿条件和设施
그냥그러함
야외 웨딩시설로 늦은 시간까지 시끄러울 때가 있음 와이파이가 24시간이 아니라 제한됨 위치가 잘못 표기됨. 더 외각으로 나가야함.

6/10 一般

Harish，Seattle

满意：员工和服务
不满意：清洁度
Udaipur Trip
We had a early check in and the staff was fine with it and asked us to kill by having paid breakfast. The breakfast had plenty of options but the food was average. When we got done with the breakfast we got the rooms and it was not sanitized properly. It had a damp smell and stains in many places which concerned us. Upon calling the house keeping they took more than a hour to come and get this re-sanitized. Post settling down asked about the Free Wifi service and i was given a username/password. The service was so poor that even a normal dial-up would have been much better. Every time you are prompted username & password and also it drops almost every 20 mins. It will say you are connected but when you start using any Apps it will throw the lost connection error. I complaint about this to the IT department who responded that they will try to check the boosters and reconfigure it for better connection which didn't happen in 3 day stay. Word of advice be very cautious in what you order as in room service as there is different VAT % and service charges for food and beverages which i ended up paying during check out. Also there travel desk is very expensive and when you ask the same driver it is almost half price.

10/10 超赞

Vishal Mohan，Bareilly

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Udaipur wedding
The hotel stay was fabulous. Hotel staff is extremely cooperative & nice. From senior staff to juniors, all were very cooperative. I would love to stay again.
Rachit Goel 于 2015年07月11日 的回复
Dear Mr.Mohan, Namaskar! We thank you for your detailed and appreciative feedback and are glad that you had a pleasurable stay with us. We are delighted to learn that you had a great time with us and were impressed with our products, property, service areas as well as the overall ambience of the hotel. Our associates are our biggest assets and we are glad that they could meet your desired expectations by way of their warm, hospitable and amicable behaviour. They are empowered to provide intuitive and personalized services to our patrons and we are happy to learn that they could take care of all your requirements with utmost courtesy and professionalism. The team will have a big smile when they see your feedback! We really look forward to welcoming you back very soon! Thanks & regards, Rachit Goel

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice Hotel bit far from City
It's nice hotel. Enjoyed stay. Spectacular look. Polite staff member. Lots of variety in breakfast. You will all kinds of help at the desk.
Rachit Goel 于 2015年05月7日 的回复
Dear Guest, Greetings! Thank you for your positive review of Ramada Udaipur. We are humbled and at the same time, delighted that we could make your stay memorable. It is a pleasure to receive your compliments on our location, rooms, facilities, associates and food. We thank you for recommending us and look forward to serving you again on your next visit to the ‘City of Lakes’. Thanks & regards, Rachit Goel

8/10 还可以

Bharat，Gurgaon

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Product in the outskirts of Udaipur
Its a good resort with all the facilities like Pool, Spa and good restaurants.
Rachit Goel, General Manager 于 2015年03月24日 的回复
Dear Mr.Nagpal, Namaskar! Thank you for staying with us on your recent visit to Udaipur and sharing your experience. We are delighted to read your wonderful comments for the Ramada team and to know that you had an enjoyable stay with us. It is a pleasure to receive your compliments on facilities, spa and restaurants. We believe in delivering simple comforts in the most uncomplicated way so as to make the guests’ stay memorable. At Ramada Udaipur Resort & Spa, we promise you’ll leave with a smile on your face. It would be a pleasure to welcome you again in the near future. Thanks & regards,

4/10 很差

Alex，Sydney, Australia

满意：员工和服务，清洁度
不满意：客房舒适度，住宿条件和设施
No atmosphere, cold and overpriced
I was hugely disappointed. The hotel is one mass of cold stone and marble - our room felt like a tomb. Both lounges were obviously stained. The bar was silent and uninviting. The staff were all great but the hotel itself was not worth the exorbitant price we paid.
Rachit Goel 于 2015年03月16日 的回复
Dear Mr.Alex, Greetings! We thank you for sharing your feedback regarding your stay at Ramada Udaipur. We regret that your experience was not upto the mark and entire team is disappointed to know about it. We have taken note of the Loungers being stained and same have been replaced. Also the music has been changed at the bar to make it more lively.. We are glad that you found the staff great at the property. It is through feedback such as yours that we are able to strengthen the quality of our services and offerings. We hope that you will give us the opportunity to welcome you back at our hotel. We thank you for your custom and look forward to make your next stay pleasant. Thanks & regards, Rachit Goel General Manager

8/10 还可以

Rose，Uk

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent hotel
A hotel with unusual architecture. The bar/restaurant staff were excellent in giving good service. Food was good. Rooms very clean, spacious and comfortable.
Rachit Goel 于 2015年05月23日 的回复
Dear Ms.Rose, Greetings! Thank you for staying with us on your recent visit to Udaipur and sharing your experience. We are delighted to read your wonderful comments for the Ramada team and to know that you had an enjoyable stay with us. It is a pleasure to receive your compliments on our location, rooms, facilities, associates and food. We believe in delivering simple comforts in the most uncomplicated way so as to make the guests’ stay memorable. At Ramada Udaipur Resort & Spa, we promise you’ll leave with a smile on your face. It would be a pleasure to welcome you again in the near future. Thanks & regards, Rachit Goel General Manager

2/10 糟糕

lokiedokie，Mumbai

不满意：清洁度、员工和服务、客房舒适度
Rubbish Hotel
Probably one of my worst stays every, not because the property is bad, but because the service is terrible and moreover the staff just does not understand hospitality. I don't think they're from the industry. They had rented the space outside our rooms for a loud party with music fireworks etc late into the night and we couldn't sleep. no warning was given to us. A lot of the guests were upset but they went ahead and did it the next night too. Also in the afternoon there were many drunk men sitting outside our room during the day drinking and yelling loudly, so we couldn't take an afternoon nap either. Moreover, it made it a little unsafe for the women to move around freely. This hotel is great if you're a bunch of 18 year olds who want to make a lot of noise and drink a lot - no one will stop you. For the slightly older traveler, you could probably give it a pass.
Rachit Goel 于 2015年05月23日 的回复
Dear Guest, Namaskar! We thank you for sharing your feedback regarding your stay at Ramada Udaipur. We regret that your experience was not upto the mark and entire team is disappointed to know about it. Your feedback has been shared with the entire team and corrective measures have been taken to avoid such instances in future. It is through feedback such as yours that we are able to strengthen the quality of our services and offerings. We hope that you will give us the opportunity to welcome you back at our hotel. We thank you for your custom and look forward to make your next stay pleasant. Thanks & regards, Rachit Goel

6/10 一般

V Desai，Gujarat

不满意：清洁度
Good Property
1. Location of hotel is good. 2. Food quality is good but spread was limited. 3. Room cleanliness was not upto the mark especially bathroom cleaning.
Rachit Goel 于 2015年05月30日 的回复
Dear Mr.Desai, Greetings! Thank you for your valuable feedback. We are happy to see that you had an overall comfortable stay with us. We have taken note of your feedback on the Room Cleanliness and same has been discussed with the house Keeper for the required remedial action. We sincerely apologize for the inconvenience this may have caused. On behalf of our entire Ramada Udaipur Team, we thank you for your patronage and we hope that we have an opportunity to serve you again. Assuring you of our best and personalized services at all times. Thanks & regards, Rachit Goel

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
great location
it was nice and comfortable stay. Property is good with nice staff / service. Approach to the hotel is little uncomfortable but once inside hotel it is really peaceful and nice.
Rachit Goel 于 2015年05月23日 的回复
Dear Guest, Namaskar! Thank you for staying with us on your recent visit to Udaipur and sharing your experience. We are delighted to read your wonderful comments for the Ramada team and to know that you had an enjoyable stay with us. It is a pleasure to receive your compliments on our location, rooms, facilities, associates and food. We believe in delivering simple comforts in the most uncomplicated way so as to make the guests’ stay memorable. At Ramada Udaipur Resort & Spa, we promise you’ll leave with a smile on your face. It would be a pleasure to welcome you again in the near future. Thanks & regards, Rachit Goel

8/10 还可以

a.verma，jammu

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
very good
The said hotel was very good but staff dress code was not so good as such type hotel the management shold considred on receiption couter drees and main entry gate
Rachit Goel 于 2015年05月30日 的回复
Dear Mr.Verma, Greetings! Thank you for your valuable feedback. We are happy to see that you had an overall comfortable stay with us. We have taken note of your feedback on the staff uniform and would like to inform you that the same has been discussed with the house Keeper for the required remedial action. On behalf of our entire Ramada Udaipur Team, we thank you for your patronage and we hope that we have an opportunity to serve you again. Assuring you of our best and personalized services at all times. Thanks & regards, Rachit Goel

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
good hotel n good staff
Alll was great...the rooms, staff n the resort itself..One thing to check is the spa is not available..we were here to njoy the spa but unfortunately was closed.ramada do smtg about it
Rachit Goel 于 2015年05月30日 的回复
Dear Guest, Greetings! Thank you for your valuable feedback. We are happy to see that you had an overall comfortable stay with us. Please note that now our Spa is being managed by Sohum Spa which is considered one of the best in the country. Spa is fully in operations now. On behalf of our entire Ramada Udaipur Team, we thank you for your patronage and we hope that we have an opportunity to serve you again. Assuring you of our best and personalized services at all times. Thanks & regards, Rachit Goel