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"The room was clean and everyone was very helpful. The station was near"

"Great location and very central to shops and castle "

"Beautiful property and hot springs. Food & Beverages included for both dinner and breakfast - was much better quality and variety than expected!"

"It's a premier hotel inside the Sakuramachi shopping center. The central bus terminal is in the building as well. It's 10-15 minutes walk to Kumamoto Castle and Tsuruya department store. If it had a self-service laundry, it would be perfect!"

"Great onsen"

"Breakfast buffet was amazing kept us on schedule since it was early breakfast times Ac was nice Rooms stocked and cleaned They have a magnet sign letting them know if you want your room only towels stocked or if you want your rooms tidied up Check out was very simple Check in time is at 3pm but they can hold your luggage in lockers until it’s time Shops and restaurants around the area to kill the time until it’s time to check in time will go by very quick Pjs outside the rooms on a table "

"Nice size room"

"Excellent location for city centre and Kumamoto Castle and very good customer service, free parking for 2 nights. Overall comfortable stay and good location."

"Room is spacious and clean. It's in a good location. The staff is very helpful. "