Rooms smelled like smoke, bathroom was not clean - one of our rooms had a broken faucet and leaky toilet. Checking in was weird, staff didn't give me a key or tell me the room number just the floor and when I got there another staff told a local man what room, no wifi code etc. Later on I went back to the front desk the staff was helpful though. But since there was a holiday the restaurant incl. room service was unavailable with little eating options nearby.
David
2023 年 7 月入住 1 晚
10/10 超赞
Jinkyou
2019年05月23日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Jinkyou
2019 年 5 月入住 5 晚
8/10 还可以
真实旅客
2019年05月17日
真实旅客
2019 年 5 月入住 1 晚
10/10 超赞
真实旅客
2019年04月12日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing staff and amazing Hospitality... I would say best place to stay in UB.:)
真实旅客
2019 年 4 月入住 2 晚
6/10 一般
真实旅客
2018年08月3日
满意:员工和服务,清洁度
不满意:客房舒适度,住宿条件和设施
nice staff, but room condition...
...is not that good...............................................................................
真实旅客
2018 年 7 月入住 1 晚
4/10 很差
真实旅客
2018年07月26日
不满意:住宿条件和设施,清洁度
The reception and staff were pleasent but I would not recommend this hotel. The room was not clean. The bathroom was dated with a hole in the wall. The shower was unusable as the drain didn't function. The safe in the room didn't work. The location is nothing special and not near the main square or any other main tourist attractions. For the price - which is high by Ulaanbaatar standards - this is not a hotel I would recommend. You can find others half the price with better facilities.
真实旅客
2018 年 7 月入住 2 晚
6/10 一般
Perry,Australia
2017年08月24日
满意:清洁度、员工和服务、客房舒适度
New West Hotel
Pleasant stay, about 30 minute walk into centre of town. Staff were extremely helpful especially Bilguun the receptionist. However we were on the 4th floor and there is no lift, also we had no hot water in the hotel as we were told a pipe had burst? No worries didn't seem to bother them this small detail. Plenty of eateries nearby, and buses into town out the front.
Perry
2017 年 7 月入住 3 晚
6/10 一般
真实旅客
2017年07月15日
不满意:清洁度、住宿条件和设施、客房舒适度
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