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关于新西酒店的点评

3.5 out of 5
新西酒店
No. 91 Peace Avenue, Bayangol District, Enkhtaivan St, 10th khoroolol, 6 khoroo, Ulaanbaatar

点评

7.4

还可以

10 分 - 超赞。3 条好评，共有 10 条点评" "
8 分 - 还可以。2 条好评，共有 10 条点评" "
6 分 - 一般。4 条好评，共有 10 条点评" "
4 分 - 很差。1 条好评，共有 10 条点评" "
2 分 - 糟糕。0 条好评，共有 10 条点评" "

7.4/10

清洁度

8.4/10

员工和服务

10/10

服务设施

7.0/10

住宿条件和设施

10/10

环保

点评

8/10 还可以

Yu，外蒙古

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
只差語言不通，其餘都很好
2018 年 7 月入住 5 晚
Tuya 于 2018年08月9日 的回复
Thank you very much for the positive review. We will work on our stuff languages. Wish you the best of all!

10/10 超赞

Asami

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
深夜着、深夜発のフライトの間の大変不便なスケジュールでの滞在でしたが、ホテルの方がこちらの状況に大変柔軟に対応してくださり、とても助かりました。
2023 年 9 月入住 1 晚
Tuya 于 2023年09月8日 的回复
親愛なるアサミさん。レビューをいただき、また当ホテルをお選びいただきまして誠にありがとうございます。ご滞在をお楽しみいただけたご様子で大変嬉しく思います。また当ホテルにご宿泊いただけることを楽しみにしております。ガントゥーヤ.B、ホテル支配人

6/10 一般

David

与家人出行
不满意：员工和服务，清洁度
Rooms smelled like smoke, bathroom was not clean - one of our rooms had a broken faucet and leaky toilet. Checking in was weird, staff didn't give me a key or tell me the room number just the floor and when I got there another staff told a local man what room, no wifi code etc. Later on I went back to the front desk the staff was helpful though. But since there was a holiday the restaurant incl. room service was unavailable with little eating options nearby.
2023 年 7 月入住 1 晚
Tuya 于 2023年07月17日 的回复
Dear David,Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating.It is a pleasure to announce that we will be implementing many of these upgrades to the property within a short period of time.I hope that I can convince you to change your mind about another visit to our property. Please reach out to me directly if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back to our improved hotel!With much appreciation,Gantuya.B Hotel Manager

10/10 超赞

Jinkyou

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 5 月入住 5 晚
Tuya 于 2019年05月23日 的回复
Thank you very much

8/10 还可以

真实旅客

2019 年 5 月入住 1 晚
tuya 于 2019年05月17日 的回复
Thank you!

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Amazing staff and amazing Hospitality... I would say best place to stay in UB.:)
2019 年 4 月入住 2 晚
tuka 于 2019年04月18日 的回复
Thank you very much! We hope to see you again.

6/10 一般

真实旅客

满意：员工和服务，清洁度
不满意：客房舒适度，住宿条件和设施
nice staff, but room condition...
...is not that good...............................................................................
2018 年 7 月入住 1 晚

4/10 很差

真实旅客

不满意：住宿条件和设施，清洁度
The reception and staff were pleasent but I would not recommend this hotel. The room was not clean. The bathroom was dated with a hole in the wall. The shower was unusable as the drain didn't function. The safe in the room didn't work. The location is nothing special and not near the main square or any other main tourist attractions. For the price - which is high by Ulaanbaatar standards - this is not a hotel I would recommend. You can find others half the price with better facilities.
2018 年 7 月入住 2 晚

6/10 一般

Perry，Australia

满意：清洁度、员工和服务、客房舒适度
New West Hotel
Pleasant stay, about 30 minute walk into centre of town. Staff were extremely helpful especially Bilguun the receptionist. However we were on the 4th floor and there is no lift, also we had no hot water in the hotel as we were told a pipe had burst? No worries didn't seem to bother them this small detail. Plenty of eateries nearby, and buses into town out the front.
2017 年 7 月入住 3 晚
Muugii 于 2017年08月30日 的回复
thank you for your review

6/10 一般

真实旅客

不满意：清洁度、住宿条件和设施、客房舒适度
가격대비 위치가 좋은 호텔
위치와 직원의 친절은 좋으나 직원과 소통, 객실 내 물품 요청시 제공, 메트리스 등은 불편하였음
2017 年 7 月入住 5 晚
Muugii 于 2017年08月30日 的回复
thank you for reviewing