Empire Hotel Group Union hotels

"Clean room. Great staff. "

"Great hotel great area"

"This place is a zoo. It’s old, crowded, loud. "

"yes"

"The room is cozy and clean, staff are very friendly and accommodating..breakfast is excellent! will surely stay again in next visit."

"Staff sometimes was not friendly but the hotel is at great location and it is beautiful "

"Great location "

"The rooms were incredibly small, although very clean. The mattress and pillows were uncomfortably soft. We did, however, appreciate the blackout curtains and TV programs. The hotel staff was all so kind, but if you lingered in the lobby for more than a minute, a staff member would approach you to sell you a hotel discount on a future stay. The Wi-Fi was extremely spotty and unreliable. I was disappointed to have gone 2/3 nights without a solid connection. The location of this hotel was quite good - 5-minute walk to Penn Station and close to some food places and souvenir shops. Not to mention, it neighbours a fabulous coffee was shop, Vanilla Gorilla, which we regularly frequented. The outskirt of the building was relatively quiet overall, compared to other NYC stays."

"This property was perfect for us. It was small, but we didn't spend a lot of time in the room. It was walking distance to Times Square and many other sites. We would definitely stay here again."