Union hotels from HK$540

"There's a renovation going on, which we did not know about. As a consequence, and this wasn't disclosed in advance, there is no breakfast or similar amenities. The advertised breakfast was a key reason I booked, so this felt like fraud. We were offered the option of a refund if we left, but there was nowhere else to go at that point. The room itself was initially blocked by construction debris, and had construction dust hanging in the air, which made for an allergy-triggered, unpleasant night for all. Easily among my worst stays ever."

"Very good experience "

"yes, it was great. "

"Very friendly staff and fair prices all around. Nice property. "

"No issues. Clean room, quiet, comfortable and everything worked. Sink is slightly clogged and the hand soap and body wash containers were empty but I'd been told that room had not yet been inspected. I had my own amenities so no problem. "

"We drove for 6 to 7 hours to get to Storrs and there was no one to check us in when we got there. I totally understand that the check in desk staff needs to step away sometimes, but it seemed like we were waiting quite a while. I did like the grab and go muffin/danish/cereal bar."

"The hot tub was great. The pool was freezing. I’ve been in other Hampton pools that were much warmer. Otherwise our stay was good. "

"I have stayed at this hotel before. I am not sure if I booked the rooms I intended to book, but when I arrived both my reservations were for a different room than I thought I booked. The reservation they had me for (whether that was my mistake, hotels.com mistake, or the hotels mistake itself - I can't be sure) was a studio with a queen size bed in a separate room and living area. My intention was room with two double beds. I had reservation for Thursday through Sunday morning for one room and Friday through Sunday morning for another room. When I arrived on Friday the man that was at front desk moved me from the suite with one queen sized bed into a room with two double beds. The next day when I went to get keys for next room, again it was set for a suite with queen and so I asked if they would move me into a room with two doubles. The junior clerk seemed eager to help me, but needed help. When the senior clerk came to "help" she told me that was a mistake from hotels.com and they couldn't fix it once the room was reserved by hotels.com. Basically, they couldn't move me into a room with 2 double bed. Since the clerk the day before did exactly that - this comes off as a straight up lie to me. The junior clerk looked uncomfortable the whole time and I could see it in her eyes that she wanted to help me. I didn't press the senior clerk on it, but I am very disappointed by this behavior. If she said no other rooms avail -okay, but lied."

"Spotless impeccable room neariy brand new reconstruction great hot breakfasts, helpful staff and nice area by lake highly recommend "