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关于尤宁敦智选假日套房酒店 - IHG 旗下酒店的点评

2.5 out of 5
尤宁敦智选假日套房酒店 - IHG 旗下酒店
305 Mary Higginson Ln, Uniontown, PA

点评

9.0

非常棒

10 分 - 超赞。339 条好评，共有 520 条点评" "
8 分 - 还可以。118 条好评，共有 520 条点评" "
6 分 - 一般。30 条好评，共有 520 条点评" "
4 分 - 很差。21 条好评，共有 520 条点评" "
2 分 - 糟糕。12 条好评，共有 520 条点评" "

9.2/10

清洁度

9.0/10

员工和服务

8.8/10

服务设施

9.2/10

住宿条件和设施

8.8/10

环保

点评

8/10 还可以

Erica，Chicago

满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was fine for an overnight on the road.
2024 年 5 月入住 1 晚

10/10 超赞

Greg

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 4 晚

8/10 还可以

Ryan

与家人出行, 商务旅客
满意：员工和服务、服务设施、住宿条件和设施
不满意：清洁度
Cleanliness can be improved. Very spotted carpet, dirty grout joints, unknown items stuck on walls around trash can, dirty sofa, very sticky floor, and failing caulking joints in the shower on the ledges. But safe parking and nice staff (housekeeper was the exception but she could have had something else on her mind when we passed).
2024 年 5 月入住 2 晚

10/10 超赞

Nathan

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great location for dinner choices and all around a good clean place. Staff was great and handles everything with excellence
2024 年 4 月入住 3 晚

8/10 还可以

Ruth

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Most things were excellent but we had a few minor problems. For the breakfast we were there about 45 min. before closing time and several items were out - now the attendant was there to help but she stayed in the back room instead of checking on items-we had to ask for help both mornings. Also everything in our room was very nice except a horribly stained carpet which may have been clean but looked terrible. It really took away from the appearance of the room.
2024 年 4 月入住 2 晚

10/10 超赞

David

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 2 晚

6/10 一般

Joyce

与家人出行
满意：服务设施
Great breakfast, did not like lack of 2nd TV in suite!
2024 年 3 月入住 1 晚

8/10 还可以

Diane

2024 年 3 月入住 2 晚

10/10 超赞

Donna

2024 年 3 月入住 1 晚

10/10 超赞

Thommy

满意：清洁度、员工和服务、服务设施、住宿条件和设施
would stay here again
2024 年 3 月入住 1 晚

10/10 超赞

Paul

2024 年 3 月入住 1 晚

10/10 超赞

Jessica

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Convenient location, with a great pool and wonderful breakfast options !
2024 年 3 月入住 3 晚

2/10 糟糕

Kebra

2024 年 3 月入住 1 晚

10/10 超赞

Jodie

与配偶出行
满意：服务设施
My husband was not a fan of breakfast…I did not partake except for coffee which was good.
2024 年 2 月入住 1 晚

10/10 超赞

Dana R

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Courteous, professional staff.
2024 年 2 月入住 1 晚

6/10 一般

sherry

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
Very good hot water but hotel had towel shortage cause hotel was full which I found strange on valentine day could provide extra towel or wash cloth did give two hand towel but that
2024 年 2 月入住 2 晚

8/10 还可以

Peter

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚

6/10 一般

Erik

与家人出行
满意：员工和服务，清洁度
不满意：住宿条件和设施
Blinds didn’t open. Drain in sink and tub backed up.
2024 年 1 月入住 4 晚

10/10 超赞

Denise

与家人出行, 带宠物出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff was all very friendly and welcoming, hotel is clean, the property itself is a bit littered BUT they share with a walmart next door and honestly most of the trash is on the walmart side of the property right next to their property. Their is plenty of room for walking the dogs around although its obvious that many people do not pick up after thier pets properly. All in all i would recommend and i would definitely stay here again!! Plus the breakfast was very good!!
2023 年 12 月入住 1 晚

10/10 超赞

Allan

满意：清洁度、员工和服务、服务设施、住宿条件和设施
I always stay here, when i travel to Pennsylvania. Excellent rooms, very clean, staff are great. Love the coffee and breakfast. Convenient surrounding restaurants
2023 年 12 月入住 1 晚

10/10 超赞

Brittni

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Perfect stay
2023 年 12 月入住 2 晚

10/10 超赞

Anmarie

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Cleanliness
2023 年 12 月入住 1 晚

10/10 超赞

Shannon

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Stay!!!
We had a wonderful stay! From check in to check out everything was great! The room was very clean and spacious! The continental breakfast was wondeful with lots of options! The customer service was outstanding! I highly recommend staying here!
2023 年 12 月入住 1 晚

10/10 超赞

Ryan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great experience
10/10, great staff, our keys didn’t work when we first checked in so we spoke with the employee at the desk and she came up with us with new keys to ensure they would work, the hotel was very clean, highly recommended staying here
2023 年 12 月入住 1 晚

8/10 还可以

Warren

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 2 晚

10/10 超赞

Nathan

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great location
2023 年 10 月入住 4 晚
Tiffany 于 2023年11月2日 的回复
Thank You for your 5/5 Rating! We appreciate your Feedback

2/10 糟糕

John

不满意：清洁度、员工和服务、住宿条件和设施
They won’t accept your payment
2023 年 10 月入住 1 晚
Tiffany 于 2023年11月2日 的回复
Sorry that there was a mix up at your arrival, as we were sure to get you into your room and contact Expedia to receive the correct billing with this reservation. Hope to see you again in the future here t the Holiday Inn Express Uniontown!

10/10 超赞

Natalie

2023 年 10 月入住 2 晚

8/10 还可以

Steven

与家人出行
满意：服务设施
I had to ring the bell at the service/check in(out) desk on two occasions. The wait time was considerable the second time I rang. I personally felt that this was because they didn’t have enough staff and were off doing other tasks and did have the coverage.
2023 年 10 月入住 1 晚

10/10 超赞

Michael

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
I especially liked the staff and complimentary breakfast. The selection of food was really great.
2023 年 10 月入住 2 晚
Tiffany 于 2023年11月2日 的回复
Thank You for your 5/5 Rating! We appreciate your feedback here at the Holiday Inn Express in Uniontown!

6/10 一般

Robert

与家人出行
满意：员工和服务
The hotel is getting worn quickly. There were stains in the carpeting in our room. The bathroom as cleaned but there were tons of shaved beard hairs all over the sink and even around the toilet. We bring sanitizing wipes when we stay at hotels so we cleaned up the hairs ourselves. The entry had plastic wrapping on the flow behind the door. The corners of the bathroom had small piles of dust and other debris that had swept or mopped into the corners. Their cleaners must not know that you can use an attachment to remove those dust piles. There were crumbs and stains in the tray where the cups and ice bucket sit. Overall, I think the cleaning staff isn’t having an attention to details.
2023 年 10 月入住 1 晚

10/10 超赞

Kebra

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great stay!
2023 年 10 月入住 2 晚

8/10 还可以

Tena

与家人出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice place to stay! Only negative the bed skirt and comforter not clean.

4/10 很差

Mara

与家人及幼儿出行
不满意：服务设施，清洁度
Not happy at all, the room that I used was very dirty.
2023 年 10 月入住 2 晚
Tiffany 于 2023年10月9日 的回复
I'm sorry your stay was not up to par. We hope to see you again in the future to exceed your expectations. We sincerely apologize for this inconvenience.

6/10 一般

Marissa

与家人出行, 商务旅客
满意：员工和服务
I’ve stayed here previously and was not impressed this time. The staff was very nice. However the first room we were placed in the television did not work and the carpets were very dirty/stained. After calling the front desk we were placed in a new room. It was a little better, but the carpets were also stained. We also slept terribly due to the noise in the room above us. The people were stomping and playing music until after 3am.
2023 年 9 月入住 1 晚

10/10 超赞

Kevin

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
One night stay, three guests
One night stay while visiting a nearby attraction. There were three of us in the room. We had a sofa-bed and a king bed, both were comfortable. We had to make two trips to the front desk to get everything we needed for the third person in the room. First there were only two bath towels and then we discovered there was no bedding for the sofabed. Breakfast was very good and available at the advertised time.
2023 年 9 月入住 1 晚

8/10 还可以

Donna

2023 年 9 月入住 1 晚

10/10 超赞

antoinette

满意：清洁度、员工和服务、住宿条件和设施
2023 年 9 月入住 3 晚

10/10 超赞

Roger

满意：清洁度、员工和服务、住宿条件和设施
It was an enjoyable place to stay.
2023 年 9 月入住 1 晚

10/10 超赞

James

2023 年 9 月入住 1 晚

4/10 很差

真实旅客

与家人出行
满意：客房舒适度，住宿条件和设施
不满意：员工和服务，清洁度
The outside of toilet was filthy when we arrived. I wrote a note to Housekeeping but it was not cleaned. In the three days I was there, they only came twice. The coffee pot didn’t work and I also notified housekeeping about that and it wasn’t changed or a substitute give. To us that worked.. The first room I was given had a foul odor and I requested a different room which was given to me reluctantly.
2023 年 9 月入住 3 晚

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 1 晚
Tiffany 于 2023年08月28日 的回复
Thank You for the 10 out of 10 review! Hope to see you again in the future at the Holiday Inn Express Uniontown!

10/10 超赞

Lauren

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This was a very hotel. Staff was super friendly and breakfast was very good. Great price!
2023 年 8 月入住 1 晚
Tiffany 于 2023年08月28日 的回复
Thank You for your 5 out of 5 review! We hope to see you again in the future here at the Holiday Inn Express Uniontown!

8/10 还可以

James

2023 年 8 月入住 1 晚

2/10 糟糕

Howard

与家人出行
不满意：员工和服务、服务设施、住宿条件和设施
We checked in twice because the first time the room wasn’t ready. We waited for the girl at the front desk to help us for 20 mins before she finally came out from the back. She wasn’t friendly at all. The second time we tried the lady was nice and friendly. When we checked out this morning the lady at the desk was talking to another employee about personal things and would t acknowledge us until another employee told her too. Worst experience we have had at a Holiday Inn
2023 年 8 月入住 1 晚

10/10 超赞

James

满意：清洁度、员工和服务、住宿条件和设施
Convenient
2023 年 8 月入住 1 晚

4/10 很差

George，Las Vegas

与家人及幼儿出行
满意：清洁度
不满意：住宿条件和设施
Having stayed here once before (4 years ago), I was disappointed how things have gone downhill. My room (115) had a broken window (outer pane of glass), the P-tac unit to cool the room was not working property and had a musty smell, the lobby, sitting area had little to no a/c. As for the staff, some were awesome and tried to make you feel at home, others were downright rude. In my future trips to this town, none will ever be at this hotel. I’m sure there are better options.

10/10 超赞

LeeAnne

2023 年 8 月入住 1 晚

6/10 一般

lori a

满意：住宿条件和设施，清洁度
2023 年 7 月入住 3 晚

8/10 还可以

Holly

与家人及幼儿出行
满意：清洁度、员工和服务、住宿条件和设施
Stay was again great at this location. Only bad experience was the no towels issue. I, personally asked front desk for more towels, as 4 of us were staying and only 2 towels in room. Housekeeper didn't replenish towels when she cleaned our room. Front desk clerk apologized and stated that she didn't have any extra towels available. She has just washed and dried some due to other customers asking for extra. There were also NO pool towels. I did not bring beach towels since the last time I stayed, you guys had pool towels available. This was a very huge let down, as we had all been outside in the 90degree weather on 7/15/23, and not able to shower with clean towels or having to use the same ONE towel for 4 people. Hopefully this gets fixed sooner rather than later.
2023 年 7 月入住 2 晚