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关于华盛顿特区东 - 拉哥驻桥套房公寓酒店 - IHG 旗下饭店的点评

3 out of 5
华盛顿特区东 - 拉哥驻桥套房公寓酒店 - IHG 旗下饭店
9401 Lotts Ford Road, Upper Marlboro, MD

点评

8.8

超赞

10 分 - 超赞。278 条好评，共有 423 条点评" "
8 分 - 还可以。79 条好评，共有 423 条点评" "
6 分 - 一般。30 条好评，共有 423 条点评" "
4 分 - 很差。19 条好评，共有 423 条点评" "
2 分 - 糟糕。17 条好评，共有 423 条点评" "

9.0/10

清洁度

8.8/10

员工和服务

9.0/10

服务设施

9.2/10

住宿条件和设施

9.0/10

环保

点评

10/10 超赞

Aniya

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚
SBS Team 于 2024年05月20日 的回复
Thank you Aniya for the very nice rating review.

10/10 超赞

Steven，Scotch Plains

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This is a great hotel on your way north or south. The room was spacious and came with a small kitchen which was nice to have. Breakfast was included - it wasn’t anything special but it was perfect if you are on the go in the morning.
2024 年 5 月入住 1 晚
SBS Team 于 2024年05月20日 的回复
Thank you Steven for the perfect review.

10/10 超赞

stevon

与家人及幼儿出行, 带宠物出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Front desk was very helpful with all needs!
2024 年 5 月入住 1 晚
SBS Team 于 2024年05月17日 的回复
Thank you stevon for the great review.

10/10 超赞

Edward

Property and staff were outstanding!
2024 年 5 月入住 4 晚
SBS Team 于 2024年05月17日 的回复
Thank you Edward for the great review.

10/10 超赞

stevon

满意：清洁度
2024 年 5 月入住 3 晚
SBS Team 于 2024年05月17日 的回复
Thank you stevon for the nice rating review.

10/10 超赞

Ramona

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
No need to look any further! This place is everything you need or want. Friendly staff, so clean, close to Washington DC.
2024 年 5 月入住 3 晚
SBS Team 于 2024年05月13日 的回复
Thank you Ramona for the very nice review.

10/10 超赞

Sarita

Shana at the front desk was wonderful!
2024 年 5 月入住 1 晚
SBS Team 于 2024年05月10日 的回复
Thank you Sarita for the great rating review.

10/10 超赞

Marjorie，Rochester

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Property clean very small things could of been improved like wiping down fridge and making sure housekeeping sweeps better, other than that facility was nice definitely would book again. Staff friendly.
2024 年 4 月入住 2 晚

6/10 一般

Lina

满意：住宿条件和设施，员工和服务
不满意：清洁度
2024 年 4 月入住 1 晚

2/10 糟糕

Karen

满意：清洁度、员工和服务、住宿条件和设施
不满意：服务设施
I'm giving this property one star, and here's why: My first stay here two years ago was fantastic, so I decided to return. However, my experience this time around was incredibly disappointing. The first red flag was the sign at the front desk stating they require a $250 incidental hold - in addition to room rate. Yes; you read that right. Throughout the day and night, there was constant noise from doors slamming and children running up and down the halls. To make matters worse, there were two fire drills within 30 minutes of each other. While I must commend the staff for their excellence, I didn't feel safe due to the disruptions, and my staycation was completely ruined as a result
SBS Team 于 2024年05月1日 的回复
Thank you KAREN for the feedback. The team strives to make every stay a 5/5 and we do apologize that your recent stay didn't meet those expectations. We do hope that you will give us another chance in the future

10/10 超赞

Megan

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 2 晚
SBS Team 于 2024年05月1日 的回复
Thank you Megan for the great rating review

10/10 超赞

Bhrooz

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Stay 2 nights everything was great 10/10 I love it breakfast was great too even the pool was great recommended to everyone with kids.
2024 年 4 月入住 2 晚
SBS Team 于 2024年04月29日 的回复
Thank you Bhrooz for the great review

2/10 糟糕

sara

不满意：清洁度
2024 年 4 月入住 2 晚
SBS Team 于 2024年04月29日 的回复
Thank you sara for the rating review. The team strives to make every stay a 5/5 and we do apologize that you didn't feel that you didn't have that type of stay.

8/10 还可以

Colette

与家人出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I would definitely stay here again.
2024 年 4 月入住 2 晚
SBS Team 于 2024年04月29日 的回复
Thank you Collette for the nice review

10/10 超赞

Qi

2024 年 4 月入住 5 晚
SBS Team 于 2024年05月10日 的回复
Thank you Qi for the very nice rating review.

10/10 超赞

katie

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
My stay was painless. Easy, free parking. Quick check in and out. Free breakfast. Clean rooms. My only minor complaint would be the lighting by the bathroom sink. Its ambient lighting so its not good for doing makeup. Wish they had an option for brighter lighting in that area. Would stay again.
2024 年 4 月入住 2 晚
SBS Team 于 2024年04月16日 的回复
Thank you katie for the very nice review

10/10 超赞

Swad

与家人及幼儿出行, 与家人出行, 与配偶出行, 团体旅客, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It’s was pleasant experience!
2024 年 4 月入住 1 晚
Angela 于 2024年04月7日 的回复
Thank you for your review!

10/10 超赞

Justin T.

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Thank you 💛
2024 年 3 月入住 1 晚
SBS Team 于 2024年04月4日 的回复
Thank you Justin T for the super rating review

10/10 超赞

Basavaraj

与家人出行
Rooms are spacious, clean and lobby is big to sit. Love the fireplace.
2024 年 3 月入住 2 晚
SBS Team 于 2024年03月20日 的回复
Thank you Basavaraj for the super rating review

10/10 超赞

Latiyah

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Angela 于 2024年03月12日 的回复
Thank you for your review!

10/10 超赞

Latasha

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
great place.
2024 年 2 月入住 2 晚
SBS Team 于 2024年03月8日 的回复
Thank you Latasha :)

10/10 超赞

Heather

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Front desk staff was extremely kind. Room was very clean. Loved the shower.
2024 年 2 月入住 1 晚
SBS Team 于 2024年03月2日 的回复
Thank you Heather for the very nice review

10/10 超赞

Latasha

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great service.
2024 年 2 月入住 2 晚
SBS Team 于 2024年03月2日 的回复
Thank you Latasha for the great rating review

8/10 还可以

Claudette

满意：住宿条件和设施，清洁度
2024 年 2 月入住 2 晚
SBS Team 于 2024年03月2日 的回复
Thank you Claudette for the good review

10/10 超赞

Keisha

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The property was excellent Very clean
2024 年 2 月入住 1 晚
SBS Team 于 2024年03月2日 的回复
Thank you Keisha for the excellent review

6/10 一般

samantha

与家人及幼儿出行
This was our second time we love the staff upfront we love the housekeeping staff the room was great but the only problem we had was this time the food was not good at all we were very surprised
2024 年 2 月入住 1 晚
SBS Team 于 2024年03月2日 的回复
Thank you Samantha for the feedback. We do apologize that you had an issue with the taste of the food during your stay

10/10 超赞

Douglas

满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was a good stay I liked it !!
2024 年 2 月入住 1 晚
Angela 于 2024年02月22日 的回复
Thank you for your review! We appreciate you!

10/10 超赞

India

与家人及幼儿出行, 与家人出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The stay went well. The property was clean, the staff was nice and helpful. I had no issues besides the breakfast situation.
2024 年 2 月入住 2 晚
Angela 于 2024年02月22日 的回复
Thankyou for your review! We appreciate your feedback!

8/10 还可以

Johnette

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Awesome Stay
Great stay. The front desk lady Tashanda I think her name was made us feel at home, she was so fun and kind and really set the mood for a good night. The service was nice, the room was really clean and comfortable. The breakfast was okay but maybe because we were late and it was almost all gone. GREAT STAY WILL STAY HERE AGAIN!!!!
2024 年 2 月入住 1 晚
Angela 于 2024年02月22日 的回复
Thank you so much for your review! Tashana is really great and we are so lucky to have her on our team! Thank you for mentioning her personally!

10/10 超赞

Benita

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Staff nice
2024 年 2 月入住 1 晚
Angela 于 2024年02月22日 的回复
Thank you!

10/10 超赞

Grandville，Baltimore

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very nice property with an outdoor firepit.
2024 年 2 月入住 1 晚
Angela 于 2024年02月22日 的回复
Thank you for your review!

10/10 超赞

Katrina

满意：清洁度、员工和服务、服务设施、住宿条件和设施
I truly enjoyed my stay and will be back soon
2024 年 1 月入住 1 晚
Angela 于 2024年01月31日 的回复
Thank you so much for your review! We can't wait to see you when you return.

10/10 超赞

Magdalena

2024 年 1 月入住 1 晚
SBS Team 于 2024年03月20日 的回复
Thank you Magdalena for the great rating review

8/10 还可以

Brandice

满意：住宿条件和设施，员工和服务
2024 年 1 月入住 3 晚
Angela 于 2024年01月31日 的回复
Thank you for taking the time to review your stay with us! Looking forward to seeing you again soon!

10/10 超赞

Rodney，Hyattsville

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Will be back again
2023 年 12 月入住 1 晚
Angela 于 2024年01月31日 的回复
Thank you for your review!

10/10 超赞

Mela

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Hotel
The Staybridge in Largo is excellent. The rooms are beautiful and clean. I would definitely stay here again.
2024 年 1 月入住 3 晚
Angela 于 2024年01月31日 的回复
Thank you for taking the time to review your recent stay with us! We look forward to seeing you on your next trip to the area!

8/10 还可以

LaCresha

满意：清洁度、员工和服务、住宿条件和设施
Everything is great
2024 年 1 月入住 1 晚
Angela 于 2024年01月31日 的回复
Thank you for taking the time to review your recent stay with us! We look forward to seeing you on your next trip to the area!

10/10 超赞

Alexis

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very nice location and room size.
2024 年 1 月入住 1 晚
Angela 于 2024年01月31日 的回复
Thank you for taking the time to review your recent stay with us! We look forward to seeing you on your next trip to the area!

10/10 超赞

Dawne

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 3 晚
Angela 于 2024年01月21日 的回复
Thank you for your review!

10/10 超赞

Joseph Shikmut

满意：员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Angela 于 2024年01月19日 的回复
Thank you for taking the time to review your stay with us! We appreciate this.

8/10 还可以

Justin

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Kitchen area needed cleaning. Didnt have any soap in the bathroom. Had to make a request 3 times before receiving any. Social hour is a great touch.
2024 年 1 月入住 2 晚
Angela 于 2024年01月17日 的回复
Thank you for your review. We appreciate you taking the time to share your experience and have forwarded your comments to the appropriate department so that the concerns you brought up our addressed immediately.

10/10 超赞

Yensy

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Angela 于 2024年01月12日 的回复
Thank you for your review! We appreciate it so much.

10/10 超赞

Charles

2024 年 1 月入住 1 晚
Angela 于 2024年01月12日 的回复
Thank you so much for your review!

10/10 超赞

Christine

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Family trip
It was just an overnight stay on our way home from Florida that was extremely helpful and pleasant the pool was clean and breakfast was phenomenal we will stay here again
2024 年 1 月入住 1 晚
Angela 于 2024年01月10日 的回复
Thank you for the review! We are thrilled your family enjoyed the stay!

10/10 超赞

Segun

2023 年 12 月入住 7 晚
Angela 于 2024年01月10日 的回复
Thank you for submitting 10 out of 10 for us!

10/10 超赞

Jason

Was pleasantly surprise how clean the facility and rooms were. The breakfast was a huge selection of both hot and cold options.
2023 年 12 月入住 1 晚
Angela 于 2024年01月10日 的回复
Thank you, Jason for your review. We are thrilled you enjoyed your stay with us!

10/10 超赞

denisha

2023 年 12 月入住 1 晚
Angela 于 2024年01月10日 的回复
Thank you for the 5 stars!

10/10 超赞

Mohammad

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Definitely a good value for our money. The staff overall were attentive and courteous. Breakfast options were ample. Housekeeping attended to basic cleanup every day, though it was not covered in the deal. Would definitely recommend to anyone, at this price point.
2023 年 12 月入住 3 晚
Angela 于 2024年01月10日 的回复
Thank you for your review! We hope to see you soon!

8/10 还可以

Angela

与家人及幼儿出行, 与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Breakfast could be a bit longer. 9am is when everyone comes down.. but breakfast is over or there is nothing left at 830. Other than the breakfast nice hotel. Will stay again.. oh and making sure there are towels at the pool...
2023 年 12 月入住 3 晚
Angela 于 2023年12月31日 的回复
Thank you for your review!

10/10 超赞

mayari

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 1 晚
Angela 于 2023年12月31日 的回复
Thank you for your review! We look forward to seeing you on your next journey to the area.