里士满上城巷附近酒店

“Good hotel, helpful staff. Recommend.”

“Breakfast was very good and the staff were super nice and helpful. Definitely worth it”

“This hotel is in disrepair. Repairs and improvements being done are sub-par or below amature. The front sign isn't on at night, so the place is hard to find when the sun goes down. T.V. did Not work, refrigerator ticked and knocked so loud we lost sleep. The shower sprayed more water out of the spigot then the shower head. The toilet seat was so loose it flopped around when when you lifted it or touch it. Rust and molds are quite evident around the tub and shower. The curtain rod for the shower……

“Everyone here is absolutely amazing. They welcome you with such wonderful attitude. the breakfast selection is awesome. the rooms are clean and so comfortable.”

“不喜欢住一楼，却还是安排在一楼，哎”

“Stains on the ceiling and walls. worn fabric on furniture, outdated colors, hard to locate. Felt 'dirty'. Questioned the clientele. Carpet stains and sandy feel. Called Expedia and checked out immediately.”

“Hotel room bathroom sink handle broken, carpets very unsanitary looking. Very dirty comforters and sheets and pillowcases. Hotel bathrooms had broken toilets and dirty stalls. No wet floor signs in sight near pool entrance. Food was bland, nothing was replenished for breakfast had when asked for assistance twice employee service was very unfriendly.”

“I am very unhappy with the experience I had staying here, everything seemed perfectly normal until I noticed the soap dispenser was completely broken off the wall. Secondly, found a total of 3-4 small roaches on the floor, bed was completely fine. When I asked the staff about getting another room or refund, they told me no refunds and that there were no other rooms available, which I find very hard to believe considering the lack of cars on the premises... Definitely recommend spending a few……

“Easy check in and check out process. Had a bar and buffet or sit down breakfast option. Hotel room was clean. Would stay here again”

“Our first night and morning staff, Nellie and Carla, were fantastic. They were kind and friendly, and very helpful and attentive. Are next 2 nights left a lot to be desired. Both night, extremely loud and disrespectful. Arrived between midnight and 2am, with children in tow.. The staff did not seem to be able to control the influx. Also, our shower had a HUGE crack in the back tile that staff apparently was unaware of. The cleaning carts were also very loud! The outside of the hotel leaves a……

“Not great”

“Bad service ”

“Mattress and pillows were very uncomfortable. Mattress needed replaced. It slanted like it was well worn. My back and neck are sore. ”

“The cleanliness of the room is disgusting.The non smoking room reep of cigarettes. I would never return!!!!!!”

“Booked room thru Expedia. Expedia charged my card $158. Get to hotel. They say room is booked but they only received $38. They said I have to pay the balance. I left. Still awaiting refund.”

“The property was full of drug users, everywhere, outside and inside smelled like smoking drugs. The bathrooms leak water and the particular rubber floor tiles in the bathrooms have spongy cushion bottoms that absorb water, so when you walk on them, the water trapped in their spongy bottoms, squeezes up through the floor seams Keeping the bathroom floors continuously wet”