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"clean room, staff, amenities are good"

"A beautiful hotel grounds with nice gardens. I can tell this place caters mostly to large tour groups, but it was a fun place to stay for a night before departing from Narita. "

"Love that hotel was able to store my suitcases for 11 days because I booked another stay 11 days later. More convenient and no cost than paying for storage at airport or elsewhere"

"👍"

"I don't know why it says check-in closes at 10 pm on here, that is false obviously. Had a late check-in and because most people arrive by the airport shuttle, guests arrive in big batches so there was the longest line I've ever seen in a hotel in Japan, yet it moved remarkably fast. Shuttle from the airport was great. Room was great, expectedly small but has under bed storage area which makes such a huge difference. Overhead rain showerhead in the ceiling was great. Heater worked, Wifi worked, everything just worked. Had 2 breakfasts because just as I sat down to eat they closed the breakfast in the Shinkan building while the one in the Honkan building goes until 9 am. Had such a close view of the airport I could not believe how quiet the room was. Definitely would consider staying here again if I need to stay near the airport."

"This was my second time in this hotel and I enjoyed it through out my time here. Always a pleasure to be there."

"Big and clean room. Nice buffet breakfast. Easy free shuttle bus from and to the airport. "

"Breakfast was amazing. The staff were so helpful. They went out of their way to help. The room service ladies were so courteous. Thank you and much respect. "

"Excellent check in, excellent room (some older furnishings). Everything was clean and welcoming. Excellent breakfast with omelets made the way you might want them. Fresh fruit and breads. "