「A welcome break after a mammoth drive.
Booked last minute through Expedia but didn’t get entry code.
Confirmation number didn’t work either.
A member of staff from the nearby Mercure hotel came to help. He was brilliant. So helpful and sorted out the issue.
Pat on the back for Mercure man and HotelF1.
A poke in the eye for Expedia for leaving us high n dry.」
「Well located, clean hotel with helpful staff. Rooms are not extraordinarily large (i.e. rather small by American standards), but that is the case in most European hotels, especially in older cities. Parking mainly on streets nearby, not a problem.」
「The staff were amazing!!!
I booked at the last minute at 11:00pm and didn’t make it to the hotel tilll past midnight.
She waited for me to check me.
Really nice of her and she was very welcoming」