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关于乌特勒支 NH 酒店的点评

4 out of 5
乌特勒支 NH 酒店
Jaarbeursplein 24, Utrecht

点评

8.8

超赞

10 分 - 超赞。487 条好评，共有 1000 条点评" "
8 分 - 还可以。402 条好评，共有 1000 条点评" "
6 分 - 一般。77 条好评，共有 1000 条点评" "
4 分 - 很差。21 条好评，共有 1000 条点评" "
2 分 - 糟糕。13 条好评，共有 1000 条点评" "

9.0/10

清洁度

8.8/10

员工和服务

8.6/10

服务设施

8.8/10

住宿条件和设施

8.6/10

环保

点评

10/10 超赞

LI

2023 年 6 月入住 3 晚

10/10 超赞

yu lun

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 2 月入住 3 晚
Roseanne Spaanstra - Quality Manager 于 2023年02月8日 的回复
Dear Sir/Madam, What a wonderful rating! Thank you very much for taking the time to rate NH Utrecht on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,Roseanne Spaanstra

8/10 还可以

Chihhsin

2022 年 7 月入住 1 晚
Reception 于 2022年07月31日 的回复
Thank you for staying with us. We appreciate your feedback. We hope to welcome you soon again.

6/10 一般

Sum Yu

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
不满意：服务设施
優點：在火車站旁邊，步行4分鐘左右就可以到達。房間整體空間都很大，很舒適。裝修和佈置也十分簡約。有大桌子，如是商務出差很合適。 缺點：入住時沒有沐浴露，第二天打掃房間時也沒有補充沐浴露。吹風筒稍微有些舊。
2022 年 6 月入住 2 晚
Alexandra | Reception NH Utrecht 于 2022年06月27日 的回复
Dear Sum Yu, Thank you very much for the review! We are very happy you enjoyed the location and the hotel room and we hope to welcome you back soon. Kind regards,

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 10 月入住 1 晚
NH Utrecht 于 2019年10月21日 的回复
Dear Anonymous, Thank you very much for your review. We look forward to welcome you again in the near future. Kind regards, NH Utrecht Peter Ingels Hotel Director

8/10 还可以

amy

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great location
The hotel manager is so nice when she knew my daughter is staying Utrecht for study . She send a greeting card and some snack for her. Really thoughtful and nice. Hotel is in great location near Utrecht center . Lot of shopping area and restaurants. Very convenience! Will visit it again💕
2019 年 9 月入住 1 晚
NH Utrecht 于 2019年09月6日 的回复
DearAmy, Thank you very much for your review. We look forward to welcome you again in the near future. Kind regards, NH Utrecht Peter Ingels Hotel Director

8/10 还可以

JINFANG

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
不错的酒店
离火车站非常近，前台很热情，房间设计细节很好，很实用，确实脸盆比较高，考虑到荷兰人的身高能理解。房间打扫得很及时，很干净，摆放物品比国内还整齐。早餐还不错，西式。
2019 年 8 月入住 5 晚
NH Utrecht 于 2019年09月2日 的回复
Dear, Thank you very much for your review. We look forward to welcome you again in the near future. Kind regards, NH Utrecht Peter Ingels Hotel Director

10/10 超赞

CC，Hong Kong

满意：清洁度、员工和服务、服务设施、住宿条件和设施
This hotel is very close to the train station, so it is very convenient and easy to be found. The room is spacious and clean, compared with hotels in Amsterdam and Rotterdam at similar prices.
2019 年 5 月入住 1 晚
NH Utrecht 于 2019年07月22日 的回复
Dear CC, Thank you very much for your review. We look forward to welcome you again in the near future. Kind regards, NH Utrecht Peter Ingels Hotel Director

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent location and friendly staff
The staff was really friendly. Everything was great except for the bathroom. The sink is too small. There is no door in the shower room and the water would flow everywhere.
2019 年 7 月入住 3 晚
NH Utrecht 于 2019年07月17日 的回复
Dear Anonymous, Thank you very much for your review. We look forward to welcome you again in the near future. Kind regards, NH Utrecht Peter Ingels Hotel Director

8/10 还可以

Pui Yan

满意：清洁度、员工和服务、住宿条件和设施
nice location
nice location
2019 年 5 月入住 1 晚
NH Utrecht 于 2019年07月16日 的回复
Dear Pui Yan, Thank you very much for your review. We look forward to welcome you again in the near future. Kind regards, NH Utercht Peter Ingels Hotel Director

10/10 超赞

YU PING

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice room
Nice room and near the train station.
2019 年 5 月入住 1 晚

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Room design is good ，clean , staff overall is very nice .
2019 年 4 月入住 1 晚

8/10 还可以

HUI-HUA

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
值得考慮的優質飯店
地點非常好，無論購物、參觀、搭車、轉運都非常方便，飯店整體服務佳，不會令人失望值得推薦。
2019 年 3 月入住 2 晚

10/10 超赞

SHIAUJING

交通方便 房間舒適寬敞乾淨 大廳有迎賓飲料
2018 年 8 月入住 1 晚

8/10 还可以

Jerry

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
早餐意外的選擇多樣
浴室的排水不佳, 而且沒有門, 很容易淹水, 除此之外沒有甚麼好挑剔的, 早餐非常棒, 意外的加分!!
2018 年 7 月入住 2 晚

8/10 还可以

May fung

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
一間令你滿意的酒店
離火車站只須五分鐘，職員十分友善有笑容，房間舒適，勝價比高。
2018 年 6 月入住 1 晚

10/10 超赞

YM

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good location, good service and nice room - highly recommended
2018 年 5 月入住 1 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Close to central station
Good breakfast, good size of room, 5min walk from central station to hotel. Look like many customers are for business purpose.
2018 年 3 月入住 1 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
房間大，整潔，浴室好，但水壓有點不足，但可接受。早餐豐富。近火車站。
2017 年 9 月入住 3 晚

8/10 还可以

SHIH MING

满意：清洁度、住宿条件和设施、客房舒适度
2017 年 9 月入住 1 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Recommend to everyone
The location is very good. Near Utrecht station. Just 4 minutes walk. Compared to the expensive hotel in Amsterdam, Hotel NH Utrecht is an excellent alternative.
2017 年 7 月入住 2 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2017 年 6 月入住 6 晚

10/10 超赞

Stephanie

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very cozy bed ; room is clean and new ; just next to the train station ; but restaurants at opposite side of train stations, around 10mins by walk from hotel
2017 年 6 月入住 1 晚

10/10 超赞

Yu Ping

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
交通方便的酒店
早餐不錯，位置優越

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
網路速度太慢

10/10 超赞

CHIUNGTZE

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
有很棒書桌的飯店
因為是公務出差，NH飯店地點離車站近、有非常棒的書桌，這兩點很棒。房間整體風格也很簡潔舒服。

10/10 超赞

CHENTING

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

10/10 超赞

Mee Ling，Hong Kong

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
good location that with train station just next to them. Easy to walk to nearby restaurants & tourist spots

10/10 超赞

I CHIEH

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
乾淨舒適，交通便利，但不提供部分盥洗用品
房間大小適中，清潔乾淨，床鋪非常舒適。須注意飯店不提供牙刷牙膏、刮鬍刀、梳子等，須自行準備。

10/10 超赞

HSIAO FAN

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

10/10 超赞

HSIAO FAN，Taiwan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
物超所值
一開始不抱太大的期望沒想到地點跟房間意外的方便跟舒適. 服務人員也很熱情跟專業, 房間很大, 浴室是高級的 V&B, 備品也很完善, 但是房價並不貴, CP值高. 離車站很近走路托行李都可到. 當天服務人員有讓我們早上就check in , 非常的完美.

8/10 还可以

Ming-Lun，Taiwan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent place!!
Everything is good , except water is too small.

6/10 一般

Chao

满意：清洁度
不满意：员工和服务

6/10 一般

真实旅客

10/10 超赞

Chia Chiang，Taiwan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
My 6 nights stay at NH
It's my 2nd stay in NH, and chose to stay again because i had a good experience before. I was there to attend an exhibition, and the hotel is right next to the hall. The only small complain was that i lost my personal white towel, which was removed by house keeper. The hotel reception told me there is nothing they can do...It's not a good customer service at all.

10/10 超赞

Quint

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great location
2024 年 5 月入住 2 晚
Wessel 于 2024年05月22日 的回复
Dear Quint,What a wonderful rating! Thank you very much for taking the time to rate NH Utrecht on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,Wessel PotDuty Management

10/10 超赞

David

与家人出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Such a great location near to the central train station and main shopping centre. I think the price is really competitive considering the level of convenience. Hotel includes everything you would expect from a 4 star hotel, certainly doesn’t disappoint.
2024 年 5 月入住 3 晚
Wessel 于 2024年05月22日 的回复
Dear David,First of all, I would like to thank you for sharing your experience on this website. What a delightful review! I am pleased to read that you enjoyed your time in NH Utrecht and that we have been able to assist in making it special! Thank you for your kind words about our amenities, and your experience at NH Utrecht. Your enthusiasms is truly visible in them and I will be sure to share them with the team! The next time you will be in Utrecht, we truly hope that you will stay with us again!With kind regards,Wessel PotDuty Management

6/10 一般

Weixing

与家人出行
满意：住宿条件和设施，服务设施
不满意：员工和服务
The hotel is few hundreds feet from train station, and walk to town, at a convenient location.
2024 年 5 月入住 2 晚
Wessel 于 2024年05月14日 的回复
Dear Weixing,Thank you very much for taking the time to rate NH Utrecht on this website.On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,Wessel PotDuty Management

6/10 一般

Weixing

与家人出行
满意：住宿条件和设施，清洁度
It is very close to the train station, walking to town, services is kind of OK, a average hotel to stay, stay for its convenience to take a day trip to Amsterdam by train.
2024 年 5 月入住 1 晚
Team NH Utrecht 于 2024年05月11日 的回复
Dear Weixing,Thank you for sharing your experience on this website. We are glad to see that you have enjoyed our location. However, we feel strongly that our score could have been better. Especially since you also added that our services were not fully up to expectations. We regret not having met your expectations. If you give us the opportunity to regain your trust, we will gladly offer you the best that our guests enjoy every day.With kind regards,Team NH Utrecht

10/10 超赞

David

与家人出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great location, great price, great experience. I’ve stayed before and I’d stay again. Some nice little touches that go along way. You can request extra amenities for free like slippers. And each day there are free sweets, fruits and flavoured water in reception.
2024 年 5 月入住 3 晚
Team NH Utrecht 于 2024年05月9日 的回复
Dear David,What a wonderful review! I would like to sincerely thank you for taking the time to share your experience with us.I am very pleased to read that you enjoyed your stay at NH Utrecht so much. To hear that you would want to visit again is a fantastic compliment to our efforts! Thank you for your kind words. I speak on behalf of the entire team when I say; it would be an honour to welcome you back again!With kind regards,Team NH Utrecht

10/10 超赞

Nigina

满意：员工和服务、服务设施、住宿条件和设施
I enjoyed my stay! Thank you!!
2024 年 5 月入住 2 晚
Team NH Utrecht 于 2024年05月9日 的回复
Dear Nigina,On behalf of the entire team, I would like to sincerely thank you for your rating of a 5/5!Such a high rating can only mean an incredible compliment to the team’s effort and I will be sure to share it with them. It would be our pleasure to welcome you back again in the near future! Kind regards,Team NH Utrecht

10/10 超赞

Ruth

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Fourth time staying at this hotel. Nothing is a bother to the staff who are very friendly and helpful.
2024 年 3 月入住 6 晚
Team NH Utrecht 于 2024年04月13日 的回复
Dear Ruth,What a wonderful rating! Thank you very much for taking the time to rate NH Utrecht on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kind words about our staff and for staying with us. We truly hope to welcome you again in the near future! Kind regards,Team NH Utrecht

10/10 超赞

Eunjeong，LA

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Room was spacious and clean . Nice surprise was the view out of window (10th fl). What a pleasant stay and definitely i will stay again. The Staff of front dest were all friendly and helpful.
2024 年 3 月入住 6 晚
Paria Moini 于 2024年04月1日 的回复
Dear Eunjeong,Thank you for taking the time to share your experience at NH Utrecht! I am very pleased to read that you enjoyed your stay at NH Utrecht so much. To hear that you would want to visit again is a fantastic compliment to our efforts! Thank you for your kind words. I speak on behalf of the entire team when I say; it would be an honour to welcome you back again!With kind regards,Duty ManagerParia Moini

8/10 还可以

Cindy

满意：清洁度、员工和服务、住宿条件和设施
Prima
2024 年 3 月入住 1 晚
Paria Moini 于 2024年04月1日 的回复
Beste Cindy,Bedankt dat u de tijd heeft genomen om uw ervaring met NH Utrecht te delen!Om zo'n hoge beoordeling te krijgen is echt geweldig. Het hele team streeft ernaar om de best mogelijke ervaring te bieden en ik ben blij om te zien dat dit tot uiting komt in uw beoordeling.Het compliment van uw beoordeling wordt gedeeld met het team. We hopen u in de nabije toekomst weer te mogen verwelkomen!Met vriendelijke groet,Duty Manager

10/10 超赞

Benno

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 2 晚
Team NH Utrecht 于 2024年03月23日 的回复
Dear Benno,Thank you for taking the time to share your experience at NH Utrecht! To receive such a high rating is truly amazing. The entire team strives to provide the best experience possible and I am pleased to see that this reflects in your rating. The compliment of your rating will be shared with the team. We hope to welcome you back in the nearby future!Kind regards,Team NH Utrecht

10/10 超赞

Ybe

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 2 晚
Team NH Utrecht 于 2024年03月23日 的回复
Dear Ybe,What a wonderful rating! Thank you very much for taking the time to rate NH Utrecht on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,Team NH Utrecht

4/10 很差

Alessandro

不满意：员工和服务
30 minutes for the checkin in and one of the staff member bother me because i was drinking the water in the hall
2024 年 3 月入住 2 晚
Wessel 于 2024年03月5日 的回复
Dear Alessandro,Thank you for writing your review on Expedia. Your thoughts help us immensely in improving the experience of our future guests.We sincerely apologize for the inconvenience you experienced during your check-in; it shouldn't have taken that long, and that's not what we want our guests to deal with. Despite that, I do hope that the rest of your stay was pleasant nonetheless!Kind regards,Wessel PotDuty Manager

8/10 还可以

Frank，Roermond

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Het enige minpuntje was, dat we een loopdeur hadden met de kamer naast ons. En omdat in de kamer naast ons nogal hard en tot laat gepraat en gelachen werd, hebben we dit wel als vervelend beoordeeld.
2024 年 2 月入住 1 晚
Yoeri Schnabel Duty Manager 于 2024年03月1日 的回复
Beste meneer/mevrouw,Dankuwel voor het delen van uw ervaring bij NH Utrecht met ons.Wij willen u bedanken voor uw goede review.Vervelend om te horen dat u last heeft gehad van het geluid van de tussendeur. Wij geven deze kamers alleen weg als het hotel helemaal vol is geboekt. Onze excuses daarvoor.We hopen u in de toekomst weer te mogen verwelkomen.Met vriendelijke groet,Yoeri Duty manager

10/10 超赞

Mirella

2024 年 2 月入住 1 晚
Team NH Utrecht 于 2024年03月23日 的回复
Dear Mirella,On behalf of the entire team, I would like to sincerely thank you for your rating of a 5/5!Such a high rating can only mean an incredible compliment to the team’s effort and I will be sure to share it with them. It would be our pleasure to welcome you back again in the near future! Kind regards,Team NH Utrecht