Bolpur Uttarayan Complex Hotels

" ​I booked two rooms at Hotel Tulusi Inn through Expedia and selected the "pay at hotel" option. Soon after, the hotel contacted me demanding full prepayment directly to their bank account. I refused, as I was not willing to prepay two months in advance. ​On the scheduled date, I arrived at the hotel with two senior citizens. Despite my confirmed booking, the staff denied us rooms, stating, "Rooms are available, but you must pay a surge fee because you didn't prepay." I refused to pay the additional ₹500 per room, as I already held a confirmed reservation at a set price. ​They boldly claimed they would not cancel the booking on their end; instead, they threatened to mark us as a "no-show" on Expedia and delete the CCTV footage. They even taunted me, saying that complaining would yield no results. ​Exasperated and concerned for my 70+ year-old family members, we left as I didn't want to waste my precious time on those frauds. Fortunately, we found much better rooms at a lower tariff nearby by spot booking. Ironically, those bas**ds ended up with empty rooms that night. "

"If I could give this 0 stars I would. The room was dirty, the sheets and towels were dirty. The bathroom was dated and dirty. The fridge was rusty. The windows didn’t shut properly so the mosquitos got in and we were woken in the night by what sounded like someone retching outside. We stayed one night because we had to and left early the next morning."

"The whole experience for my parents was horrible. The water seemed contaminated with all yellow coloured water. The rooms were not anywhere the quality a 4 star ratings (and the money) deserves. The service was also subpar. Won't book or recommend this to anyone! "