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关于费尔蒙特水滨酒店的点评

4.5 out of 5
费尔蒙特水滨酒店
900 Canada Place Way, Vancouver, BC

点评

9.2

非常棒

10 分 - 超赞。1030 条好评,共有 1458 条点评" "
8 分 - 还可以。268 条好评,共有 1458 条点评" "
6 分 - 一般。84 条好评,共有 1458 条点评" "
4 分 - 很差。44 条好评,共有 1458 条点评" "
2 分 - 糟糕。32 条好评,共有 1458 条点评" "

9.4/10

清洁度

9.4/10

员工和服务

9.0/10

服务设施

9.2/10

住宿条件和设施

9.2/10

环保

点评

10/10 超赞

mayada

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Every thing was very good
2024 年 4 月入住 2 晚

10/10 超赞

HAIM

满意:清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 2 晚

10/10 超赞

Kaylah Ashley,Toronto

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I was pleasantly surprised! I expected a well curated traditional hotel experience from the Fairmont. The Fairmont Waterfront has done an excellent job at keeping the best parts of traditional hotel experience while with new modern/digital touches. The Le Labo partnership was also an incredible surprise. I will be visiting again - I absolutely loved it!
2024 年 5 月入住 2 晚
Francois Bouchard, Guest relations manager 于 2024年05月21日 的回复
Thank you so much for your fantastic review, we're glad you enjoyed your stay with us. We hope to see you again!Fairmont Waterfront

8/10 还可以

Chunghyun

满意:清洁度、员工和服务、住宿条件和设施
The room was not ready, so we waited until 3:40. Other than check-in, other things were perfect. Will be back.
2024 年 5 月入住 1 晚
Guest Relation Manager 于 2024年05月21日 的回复
Thank you for your review. We are looking forward to welcome you back in the near future.

10/10 超赞

Elvira

满意:清洁度、员工和服务、服务设施、住宿条件和设施
All staff are excellent in communication with guests. Great amenities. Beds could use newer quilts :)
2024 年 5 月入住 1 晚
Guest Relation Manager 于 2024年05月21日 的回复
Thank you for your review. We are looking forward to welcome you back in the near future.

8/10 还可以

SUBARNA

满意:住宿条件和设施,清洁度
2024 年 5 月入住 1 晚
Guest Relation Manager 于 2024年05月21日 的回复
Thank you for your review. We are looking forward to welcome you back in the near future.

10/10 超赞

Irving

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Luxury hotel with an excellent location, evetything is walking by…..shopping centers/Restaurants/Bars/Subway
2024 年 5 月入住 6 晚
Fairmont Waterfront 于 2024年05月19日 的回复
Thank you for sharing your review. We are delighted to hear that you enjoyed your stay, and the location of our property. We hope to see you again soon.

10/10 超赞

Ashok

满意:清洁度、员工和服务、住宿条件和设施
Good
2024 年 5 月入住 1 晚
Fairmont Waterfront. 于 2024年05月19日 的回复
Good day Ashok, Thank you for your feedback. We appreciate your time spent with us at Fairmont Waterfront. We glad to hear that you enjoyed your stay. Sincerely,Elizabeth Van HooydonkDirector of Operations.

10/10 超赞

Eve

满意:住宿条件和设施,员工和服务
2024 年 5 月入住 1 晚
Fairmont Waterfront 于 2024年05月19日 的回复
Thank you for sharing your review. We hope to see you again soon.

10/10 超赞

Deirdre

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
.
2024 年 5 月入住 1 晚
Guest Relation Manager 于 2024年05月20日 的回复
Thank you for your review. We are looking forward to welcome you again in the near future.

8/10 还可以

Franz,Seattle

满意:清洁度、员工和服务、服务设施、住宿条件和设施
nice view and nice patio off room
2024 年 5 月入住 1 晚
Guest Relation Manager 于 2024年05月15日 的回复
Thank you for your your feedback. We are looking forward to see you again in the future.

10/10 超赞

Chris

满意:清洁度、员工和服务、住宿条件和设施
Very nice Hotel, would stay again.
2024 年 4 月入住 1 晚
Francois Bouchard, Guest relations manager 于 2024年05月14日 的回复
Thank you for your feedback, we're glad you enjoyed your stay with us.

8/10 还可以

Lourdes

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Walkable to Disneyland, but the room was dirty when we checked in
2024 年 3 月入住 2 晚
Francois Bouchard, Guest relations manager 于 2024年05月13日 的回复
Thank you for your feedback, we're glad you enjoyed the location of our property. Our sincere apologies regarding the cleanliness issues you've encountered, certainly share your concerns while on property and we will ensure that you receive a room up to standards.

10/10 超赞

Harold

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Awesome
2024 年 5 月入住 1 晚
Francois Bouchard, Guest relations manager 于 2024年05月7日 的回复
Thank you for your feedback, we're glad you enjoyed your stay with us.

10/10 超赞

Victoria

满意:清洁度、员工和服务、住宿条件和设施
The location was great and convenient for dining, walking the harbour, walking downtown
2024 年 4 月入住 4 晚
Fairmont Waterfront. 于 2024年05月5日 的回复
Good day Victoria, Thank you for your feedback and we are glad to hear you enjoyed your stay, especially the location! Sincerely, Elizabeth Van HooydonkDirector of Operations

8/10 还可以

Natthapa,Vancouver

满意:清洁度、员工和服务、住宿条件和设施
Nice view love it
2024 年 4 月入住 1 晚
Fairmont Waterfront 于 2024年05月4日 的回复
Thank you for sharing your review. We hope to see you again soon.

10/10 超赞

Stephanie

与家人及幼儿出行, 与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful property The staff is amazing Cannot beat the location
2024 年 4 月入住 2 晚
Fairmont Waterfront 于 2024年05月3日 的回复
Thank you for sharing your review. We are delighted to hear that you enjoyed your stay and we hope to see you again soon.

10/10 超赞

Cristina

2024 年 4 月入住 1 晚
Guest Relation Manager 于 2024年05月22日 的回复
Thank you for your review. We are looking forward to welcome you back in the near future.

10/10 超赞

Yvonne

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great
2024 年 4 月入住 2 晚
Fairmont Waterfront 于 2024年05月3日 的回复
Thank you for your review. We hope to see you again.

8/10 还可以

Mary Grace,Fairfield

与配偶出行
满意:清洁度、服务设施、住宿条件和设施
cozy
2024 年 4 月入住 3 晚
Fairmont Waterfront. 于 2024年04月30日 的回复
Good day Mary Grace, Thank you for your feedback and we appreciate your time at Fairmont Waterfront. We are glad to hear you had a cozy stay with us and enjoyed our building overall. Sincerely Elizabeth Van HooydonkDirector of Operations

10/10 超赞

Bradley

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lol
2024 年 4 月入住 1 晚
Francois Bouchard, Guest relations manager 于 2024年05月1日 的回复
Thank you for your feedback, we're glad you enjoyed your stay with us.

10/10 超赞

Kathy

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The room is spacious, well decorated and clean. The view of the water front was the best!
2024 年 4 月入住 1 晚
Francois Bouchard, Guest relations manager 于 2024年04月29日 的回复
Thank you for your feedback, we're glad you enjoyed your stay with us.

10/10 超赞

Ena

2024 年 4 月入住 1 晚
Fairmont Waterfront. 于 2024年05月19日 的回复
Good day Ena, Thank you for your feedback. We appreciate your time spent with us at Fairmont Waterfront. We glad to hear that you enjoyed your stay. Sincerely,Elizabeth Van HooydonkDirector of Operations.

10/10 超赞

Chris

满意:住宿条件和设施,清洁度
2024 年 4 月入住 1 晚
Fairmont Waterfront. 于 2024年04月30日 的回复
Good day Chris, Thank you for your feedback and we appreciate your time at Fairmont Waterfront. We are glad to hear you enjoyed the view and our building overall. Sincerely Elizabeth Van HooydonkDirector of Operations

8/10 还可以

Lindsey

与家人及幼儿出行
满意:员工和服务、服务设施、住宿条件和设施
Staff was lovely and accommodating. Room was beautiful except a few high traffic surfaces left dirty, light fixtures in bathroom hadn’t been dusted or cleaned.
2024 年 4 月入住 1 晚
Fairmont Waterfront 于 2024年05月4日 的回复
Thank you for sharing your review. We apologize for the disappointment experienced with your stay. Please rest assured that we are addressing the matters to avoid future occurrences. We hope to see you again.

10/10 超赞

David

2024 年 4 月入住 1 晚
Guest Relation Manager 于 2024年05月19日 的回复
Thank you for your feedback. We are looking forward to welcome you again in the near future.

8/10 还可以

Jordan

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice hotel. Hard to make the gold floor worth the extra cost. Next time we will take a room with a veiw instead of access to the gold lounge.
2024 年 4 月入住 2 晚
Fairmont Waterfront 于 2024年05月4日 的回复
Thank you for sharing your review. We apologize for any disappointment experienced in our Fairmont Gold. We look forward to welcoming you back to Fairmont Waterfront.

10/10 超赞

Martin,Victoria

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 2 晚
Francois Bouchard, Guest relations manager 于 2024年04月29日 的回复
Thank you for your feedback, we're glad you enjoyed your stay with us.

10/10 超赞

Claire,surrey

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything
2024 年 4 月入住 1 晚
Francois Bouchard, Guest relations manager 于 2024年04月29日 的回复
Thank you for your feedback, we're glad you enjoyed your stay with us.

10/10 超赞

Navdeep

2024 年 4 月入住 1 晚
Guest Relation Manager 于 2024年05月19日 的回复
Thank you for your feedback. We are looking forward to welcome you again in the near future.

8/10 还可以

Andrea

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel only con was having to pay extra to have our vehicle in a secure parking lot.
2024 年 4 月入住 1 晚
Francois Bouchard, Guest relations manager 于 2024年04月29日 的回复
Thank you for your feedback, we're glad you enjoyed your stay with us.

10/10 超赞

Lisa

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Francois Bouchard, Guest relations manager 于 2024年04月29日 的回复
Thank you for your feedback, we're glad you enjoyed your stay with us.

10/10 超赞

katherine kimball

与配偶出行, 商务旅客
It was a beautiful property. The staff was extremely friendly and helpful. I would definitely recommend the Fairmont Waterfront
2024 年 4 月入住 3 晚
Guest Relation Manager 于 2024年04月28日 的回复
Thank you for your feedback. We are looking forward for welcome you back at Fairmont Waterfront in the near future.

10/10 超赞

Jane

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice property. Took the train from the airport and just a few minutes short walk to the Fairmont. Great service at checkin. Lovely quiet room. Food service great. Comfortable bed and room. Would recommend.
2024 年 4 月入住 1 晚
Fairmont Waterfront. 于 2024年04月28日 的回复
Good day Jane, Thanks for staying with us. We appreciate your feedback! and we are glad to hear that you enjoyed your stay!Sincerely,Elizabeth Van HooydonkDirector of Operations

4/10 很差

Amit

2024 年 4 月入住 1 晚
Guest Relation Manager 于 2024年05月19日 的回复
Thank you for your feedback. Should you wish to discuss further regarding your stay experience, please kindly reach out to us directly and we are delighted to assist further.

8/10 还可以

charla

2024 年 4 月入住 4 晚
Fairmont Waterfront 于 2024年05月17日 的回复
Thank you for your review. We look forward to seeing you again in the near future.

10/10 超赞

Melissa

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Rooms are so specious and clean. Staff is very nice and the restaurant has great food esp the Saturday and Sunday bottomless brunch . Loved it
2024 年 4 月入住 3 晚
Fairmont Waterfront 于 2024年04月28日 的回复
Thank you for sharing your review. We appreciate your compliment towards our staff, and we are delighted to hear that you enjoyed your brunch in our restaurant. We hope to see you again soon.

10/10 超赞

Nissa

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I am always amazed at the service level at Fairmont properties. Not only were we upgraded because of a birthday, but they pre-arranged to have cake waiting in the room for us. They truly go above and beyond to make your stay special. The rooftop pool was lovely and the proximity to the sky train and Stanley park was perfect! We will for sure be back!
2024 年 4 月入住 1 晚
Fairmont Waterfront 于 2024年04月28日 的回复
Thank you for sharing your review. We are delighted to hear that you enjoyed your stay, and we truly appreciate your compliment towards our team. It will serve as encouragement to continue our dedication towards our guests. We hope to see you again in the near future.

10/10 超赞

Russell,Calgary

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Comfortable bed and bedding, excellent shower and products, great view from the room, would definitely stay again
2024 年 4 月入住 2 晚
Fairmont Waterfront. 于 2024年04月26日 的回复
Good day Russell, Thank you for your feedback and we are glad to hear you enjoyed our bedding, products and the view! We are looking forward to welcoming you back.Sincerely, Elizabeth Van HoodydonkDirector of Operations

10/10 超赞

Omar

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing
2024 年 3 月入住 1 晚
Fairmont Waterfront. 于 2024年04月26日 的回复
Good day Omar, Thank you for your feedback and we are glad to hear you enjoyed your stay. Sincerely, Elizabeth Van HoodydonkDirector of Operations

10/10 超赞

Dianne

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Francois Bouchard, Guest relations manager 于 2024年04月26日 的回复
Thank you for your feedback, we're glad you enjoyed your stay with us.

8/10 还可以

MOSA

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Property is near the port, however was noisy when ships were coming
2024 年 4 月入住 2 晚
Fairmont Waterfront 于 2024年04月25日 的回复
Thank you for sharing your review. We apologize for any disappointment experienced. Please rest assured that we are addressing the issue. We hope to see you again soon.

8/10 还可以

Julie

2024 年 4 月入住 1 晚
Guest Relation Manager 于 2024年05月15日 的回复
Thank you for your review. Should you wish to discuss further regarding your stay experience, please do not hesitate to reach out to us through wfc.frontofficemanagers@fairmont.com

10/10 超赞

Ruixuan

满意:清洁度、员工和服务、住宿条件和设施
Perfect stay
2024 年 4 月入住 1 晚
Francois Bouchard, Guest relations manager 于 2024年04月24日 的回复
Thank you for your feedback, we're glad you enjoyed your stay with us.

10/10 超赞

Tobi,Dallas

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property and staff were great. It was comfortable and convenient.
2024 年 4 月入住 3 晚
Francois Bouchard, Guest Relations Manager 于 2024年04月24日 的回复
Thank you for your great feedback, we're glad you enjoyed your stay with us.

10/10 超赞

Sylvie

2024 年 4 月入住 6 晚
Francois Bouchard, Guest relations manager 于 2024年05月14日 的回复
Thank you for your feedback, we're glad you enjoyed your stay with us.

10/10 超赞

Natalia

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 4 晚
Fairmont Waterfront 于 2024年04月25日 的回复
Thank you for your review. We hope to see you again.

8/10 还可以

Robert

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 2 晚
Francois Bouchard, Guest relations manager 于 2024年04月24日 的回复
Thank you for your review, we're glad you enjoyed your stay with us.

10/10 超赞

Alyssa

2024 年 4 月入住 1 晚
Fairmont Waterfront 于 2024年05月12日 的回复
Thank you for your review. We hope to see you again soon.

10/10 超赞

Leigh

满意:清洁度、员工和服务、住宿条件和设施
Looks great and the views are nice
2024 年 4 月入住 2 晚
Francois Bouchard, Guest relations manager 于 2024年04月22日 的回复
Thank you for your great review, we're glad you enjoyed your stay at us.