I was pleasantly surprised! I expected a well curated traditional hotel experience from the Fairmont. The Fairmont Waterfront has done an excellent job at keeping the best parts of traditional hotel experience while with new modern/digital touches. The Le Labo partnership was also an incredible surprise. I will be visiting again - I absolutely loved it!
Thank you so much for your fantastic review, we're glad you enjoyed your stay with us. We hope to see you again!Fairmont Waterfront
8/10 还可以
Chunghyun
2024年05月20日
满意:清洁度、员工和服务、住宿条件和设施
The room was not ready, so we waited until 3:40.
Other than check-in, other things were perfect. Will be back.
Chunghyun
2024 年 5 月入住 1 晚
Guest Relation Manager 于 2024年05月21日 的回复
Thank you for your review. We are looking forward to welcome you back in the near future.
10/10 超赞
Elvira
2024年05月20日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
All staff are excellent in communication with guests.
Great amenities.
Beds could use newer quilts :)
Elvira
2024 年 5 月入住 1 晚
Guest Relation Manager 于 2024年05月21日 的回复
Thank you for your review. We are looking forward to welcome you back in the near future.
8/10 还可以
SUBARNA
2024年05月20日
满意:住宿条件和设施,清洁度
SUBARNA
2024 年 5 月入住 1 晚
Guest Relation Manager 于 2024年05月21日 的回复
Thank you for your review. We are looking forward to welcome you back in the near future.
10/10 超赞
Irving
与配偶出行
2024年05月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Luxury hotel with an excellent location, evetything is walking by…..shopping centers/Restaurants/Bars/Subway
Irving
2024 年 5 月入住 6 晚
Fairmont Waterfront 于 2024年05月19日 的回复
Thank you for sharing your review. We are delighted to hear that you enjoyed your stay, and the location of our property. We hope to see you again soon.
10/10 超赞
Ashok
2024年05月19日
满意:清洁度、员工和服务、住宿条件和设施
Good
Ashok
2024 年 5 月入住 1 晚
Fairmont Waterfront. 于 2024年05月19日 的回复
Good day Ashok, Thank you for your feedback. We appreciate your time spent with us at Fairmont Waterfront. We glad to hear that you enjoyed your stay. Sincerely,Elizabeth Van HooydonkDirector of Operations.
10/10 超赞
Eve
2024年05月18日
满意:住宿条件和设施,员工和服务
Eve
2024 年 5 月入住 1 晚
Fairmont Waterfront 于 2024年05月19日 的回复
Thank you for sharing your review. We hope to see you again soon.
10/10 超赞
Deirdre
与家人出行
2024年05月17日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
.
Deirdre
2024 年 5 月入住 1 晚
Guest Relation Manager 于 2024年05月20日 的回复
Thank you for your review. We are looking forward to welcome you again in the near future.
8/10 还可以
Franz,Seattle
2024年05月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
nice view and nice patio off room
Franz
2024 年 5 月入住 1 晚
Guest Relation Manager 于 2024年05月15日 的回复
Thank you for your your feedback. We are looking forward to see you again in the future.
Thank you for your feedback, we're glad you enjoyed the location of our property. Our sincere apologies regarding the cleanliness issues you've encountered, certainly share your concerns while on property and we will ensure that you receive a room up to standards.
Thank you for your feedback, we're glad you enjoyed your stay with us.
10/10 超赞
Victoria
2024年05月5日
满意:清洁度、员工和服务、住宿条件和设施
The location was great and convenient for dining, walking the harbour, walking downtown
Victoria
2024 年 4 月入住 4 晚
Fairmont Waterfront. 于 2024年05月5日 的回复
Good day Victoria, Thank you for your feedback and we are glad to hear you enjoyed your stay, especially the location! Sincerely, Elizabeth Van HooydonkDirector of Operations
8/10 还可以
Natthapa,Vancouver
2024年05月3日
满意:清洁度、员工和服务、住宿条件和设施
Nice view love it
Natthapa
2024 年 4 月入住 1 晚
Fairmont Waterfront 于 2024年05月4日 的回复
Thank you for sharing your review. We hope to see you again soon.
10/10 超赞
Stephanie
与家人及幼儿出行, 与家人出行
2024年05月2日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful property
The staff is amazing
Cannot beat the location
Stephanie
2024 年 4 月入住 2 晚
Fairmont Waterfront 于 2024年05月3日 的回复
Thank you for sharing your review. We are delighted to hear that you enjoyed your stay and we hope to see you again soon.
10/10 超赞
Cristina
2024年05月2日
Cristina
2024 年 4 月入住 1 晚
Guest Relation Manager 于 2024年05月22日 的回复
Thank you for your review. We are looking forward to welcome you back in the near future.
10/10 超赞
Yvonne
与家人出行
2024年05月1日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great
Yvonne
2024 年 4 月入住 2 晚
Fairmont Waterfront 于 2024年05月3日 的回复
Thank you for your review. We hope to see you again.
8/10 还可以
Mary Grace,Fairfield
与配偶出行
2024年04月30日
满意:清洁度、服务设施、住宿条件和设施
cozy
Mary Grace
2024 年 4 月入住 3 晚
Fairmont Waterfront. 于 2024年04月30日 的回复
Good day Mary Grace, Thank you for your feedback and we appreciate your time at Fairmont Waterfront. We are glad to hear you had a cozy stay with us and enjoyed our building overall. Sincerely Elizabeth Van HooydonkDirector of Operations
Thank you for your feedback, we're glad you enjoyed your stay with us.
10/10 超赞
Ena
2024年04月29日
Ena
2024 年 4 月入住 1 晚
Fairmont Waterfront. 于 2024年05月19日 的回复
Good day Ena, Thank you for your feedback. We appreciate your time spent with us at Fairmont Waterfront. We glad to hear that you enjoyed your stay. Sincerely,Elizabeth Van HooydonkDirector of Operations.
10/10 超赞
Chris
2024年04月29日
满意:住宿条件和设施,清洁度
Chris
2024 年 4 月入住 1 晚
Fairmont Waterfront. 于 2024年04月30日 的回复
Good day Chris, Thank you for your feedback and we appreciate your time at Fairmont Waterfront. We are glad to hear you enjoyed the view and our building overall. Sincerely Elizabeth Van HooydonkDirector of Operations
8/10 还可以
Lindsey
与家人及幼儿出行
2024年04月29日
满意:员工和服务、服务设施、住宿条件和设施
Staff was lovely and accommodating. Room was beautiful except a few high traffic surfaces left dirty, light fixtures in bathroom hadn’t been dusted or cleaned.
Lindsey
2024 年 4 月入住 1 晚
Fairmont Waterfront 于 2024年05月4日 的回复
Thank you for sharing your review. We apologize for the disappointment experienced with your stay. Please rest assured that we are addressing the matters to avoid future occurrences. We hope to see you again.
10/10 超赞
David
2024年04月28日
David
2024 年 4 月入住 1 晚
Guest Relation Manager 于 2024年05月19日 的回复
Thank you for your feedback. We are looking forward to welcome you again in the near future.
8/10 还可以
Jordan
与配偶出行
2024年04月28日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice hotel. Hard to make the gold floor worth the extra cost. Next time we will take a room with a veiw instead of access to the gold lounge.
Jordan
2024 年 4 月入住 2 晚
Fairmont Waterfront 于 2024年05月4日 的回复
Thank you for sharing your review. We apologize for any disappointment experienced in our Fairmont Gold. We look forward to welcoming you back to Fairmont Waterfront.
Thank you for your feedback, we're glad you enjoyed your stay with us.
10/10 超赞
katherine kimball
与配偶出行, 商务旅客
2024年04月28日
It was a beautiful property. The staff was extremely friendly and helpful. I would definitely recommend the Fairmont Waterfront
katherine kimball
2024 年 4 月入住 3 晚
Guest Relation Manager 于 2024年04月28日 的回复
Thank you for your feedback. We are looking forward for welcome you back at Fairmont Waterfront in the near future.
10/10 超赞
Jane
与家人出行
2024年04月28日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice property. Took the train from the airport and just a few minutes short walk to the Fairmont. Great service at checkin. Lovely quiet room. Food service great. Comfortable bed and room. Would recommend.
Jane
2024 年 4 月入住 1 晚
Fairmont Waterfront. 于 2024年04月28日 的回复
Good day Jane, Thanks for staying with us. We appreciate your feedback! and we are glad to hear that you enjoyed your stay!Sincerely,Elizabeth Van HooydonkDirector of Operations
4/10 很差
Amit
2024年04月28日
Amit
2024 年 4 月入住 1 晚
Guest Relation Manager 于 2024年05月19日 的回复
Thank you for your feedback. Should you wish to discuss further regarding your stay experience, please kindly reach out to us directly and we are delighted to assist further.
8/10 还可以
charla
2024年04月27日
charla
2024 年 4 月入住 4 晚
Fairmont Waterfront 于 2024年05月17日 的回复
Thank you for your review. We look forward to seeing you again in the near future.
10/10 超赞
Melissa
2024年04月27日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Rooms are so specious and clean. Staff is very nice and the restaurant has great food esp the Saturday and Sunday bottomless brunch . Loved it
Melissa
2024 年 4 月入住 3 晚
Fairmont Waterfront 于 2024年04月28日 的回复
Thank you for sharing your review. We appreciate your compliment towards our staff, and we are delighted to hear that you enjoyed your brunch in our restaurant. We hope to see you again soon.
10/10 超赞
Nissa
与家人出行
2024年04月27日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I am always amazed at the service level at Fairmont properties. Not only were we upgraded because of a birthday, but they pre-arranged to have cake waiting in the room for us. They truly go above and beyond to make your stay special. The rooftop pool was lovely and the proximity to the sky train and Stanley park was perfect! We will for sure be back!
Nissa
2024 年 4 月入住 1 晚
Fairmont Waterfront 于 2024年04月28日 的回复
Thank you for sharing your review. We are delighted to hear that you enjoyed your stay, and we truly appreciate your compliment towards our team. It will serve as encouragement to continue our dedication towards our guests. We hope to see you again in the near future.
10/10 超赞
Russell,Calgary
2024年04月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Comfortable bed and bedding, excellent shower and products, great view from the room, would definitely stay again
Russell
2024 年 4 月入住 2 晚
Fairmont Waterfront. 于 2024年04月26日 的回复
Good day Russell, Thank you for your feedback and we are glad to hear you enjoyed our bedding, products and the view! We are looking forward to welcoming you back.Sincerely, Elizabeth Van HoodydonkDirector of Operations
10/10 超赞
Omar
与配偶出行
2024年04月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing
Omar
2024 年 3 月入住 1 晚
Fairmont Waterfront. 于 2024年04月26日 的回复
Good day Omar, Thank you for your feedback and we are glad to hear you enjoyed your stay. Sincerely, Elizabeth Van HoodydonkDirector of Operations
Thank you for your feedback, we're glad you enjoyed your stay with us.
8/10 还可以
MOSA
商务旅客
2024年04月25日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Property is near the port, however was noisy when ships were coming
MOSA
2024 年 4 月入住 2 晚
Fairmont Waterfront 于 2024年04月25日 的回复
Thank you for sharing your review. We apologize for any disappointment experienced. Please rest assured that we are addressing the issue. We hope to see you again soon.
8/10 还可以
Julie
2024年04月24日
Julie
2024 年 4 月入住 1 晚
Guest Relation Manager 于 2024年05月15日 的回复
Thank you for your review. Should you wish to discuss further regarding your stay experience, please do not hesitate to reach out to us through wfc.frontofficemanagers@fairmont.com