接待處

錦繡精品酒店的評價

3 out of 5
錦繡精品酒店
30 Bratia Shkorpil Street, Varna

評價

9.0

卓越

10 分評分,優異;158 則評價中有 84 則" "
8 分評分,不錯;158 則評價中有 61 則" "
6 分評分,一般;158 則評價中有 10 則" "
4 分評分,欠佳;158 則評價中有 1 則" "
2 分評分,很差;158 則評價中有 2 則" "

9.2/10 

整潔度

8.8/10 

職員與服務

7.8/10 

設施服務

8.6/10 

住宿狀況

7.6/10 

環保程度

評價

8/10 不錯

chen

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
位置很好,门口有停车位,服务也很好!
於 2018 年 9 月住了 1 晚
Splendid 於 2018年10月22日的回應
Dear Chen, Thank you for being our guest and for the kind words. We are happy to hear that our facilities met your expectations. Best regards: "Boutique Splendid" team

10/10 優異

Peiqing

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Thank you for being our guest! Your feedback is important to us! Welcome back! Kind regards: “Boutique Splendid” team

8/10 不錯

Dmitry

讚好:整潔度
於 2023 年 9 月住了 3 晚

8/10 不錯

Ari

伴侶同遊
讚好:整潔度和住宿狀況
Hieno studiohuone hienoilla näkymillä. Aamiainen pussissa, ravintola kiinni.
於 2023 年 8 月住了 3 晚

2/10 很差

Linn Maria

於 2023 年 8 月住了 1 晚

8/10 不錯

Christophe

讚好:整潔度和住宿狀況
Fine stay but no breakfast facility in the hotel
於 2023 年 8 月住了 4 晚

8/10 不錯

Martin

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚

10/10 優異

David

於 2023 年 6 月住了 1 晚

8/10 不錯

Joyce

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 3 晚

6/10 一般

David

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Nice room, a/c, WiFi and parking challenges.
Room was nice and the location is fabulous. However, the WiFi didn’t work and they hadn’t yet switched from heat to A/C, so we had to keep the windows open above the very noisy street. Also, there is NO convenient parking whatsoever. On balance, a pretty nice place but with big downsides.
於 2023 年 6 月住了 3 晚

6/10 一般

真實旅客

商務旅客
讚好:整潔度和住宿狀況
From the reviews the hotel appeared to be a good choice for a few days, however when got there later in the evening, it was not open for business, all closed up. In fact it still appears on the website as a fine place to book while in reality is closed.
於 2020 年 9 月住了 1 晚

10/10 優異

真實旅客

於 2020 年 1 月住了 11 晚
admin 於 2020年1月20日的回應
Dear Guest, Thank you for your top score. Best regards, "Boutique Splendid" team

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Location, staff, breakfast Bedding and bathroom clean and comfortable Good breakfast
於 2019 年 10 月住了 23 晚
admin 於 2019年11月4日的回應
Dear Guest, We are so grateful for your kindness! Please consider another visit at Boutique Splendid soon! It will be a pleasure to welcome you back! Sincerely, "Boutique Splendid" team

10/10 優異

Peter

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
An Excellent Stay
We spent three nights at this hotel and can thoroughly recommend it. The hotel is centrally located (almost opposite the Varna clock-tower), is a short bus ride from the station and the bus from the airport stops in front of the hotel. The room was quite spacious and spotlessly clean. Breakfast was a buffet with a comprehensive choice of food. The reception staff were helpful.
於 2019 年 10 月住了 3 晚
admin 於 2019年10月28日的回應
Dear Guest, Thank you for the fantastic review and feedback after your recent stay with us. We are really happy to read that you had enjoyable time with us and that our staff managed to provide excellent service to you. We hope that you will choose our hotel in your next trip to Varna . Best Regard, "Boutique Splendid" team

6/10 一般

真實旅客

讚好:整潔度
不滿:職員與服務
Great location but grumpy reception staff who bordered on rude. The room was comfortable and clean. Breakfast was adequate. The hotel calls itself ‘Splendid’, but ‘Above Average’ would do for me.
於 2019 年 9 月住了 3 晚
admin 於 2019年9月24日的回應
Dear Guest, Thank you for choosing our hotel. The feedback from our guests is important to us and we are grateful for receiving both impressions and remarks. Please, accept our sincerest apologies for the reception staff issues. We will consider your comments, but we will be happy to give us more information about your stay for improve the quality of services and to fully satisfy the desires of our guests. Best regards: "Boutique Splendid" team

10/10 優異

Maris

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Perfect location coming or going from airport. Rooms clean and nice. Breakfast could be better.
於 2019 年 8 月住了 1 晚
admin 於 2019年9月24日的回應
Dear Maris, Thank you for your kind feedback and top score. We are glad to understand that our facilities met your expectations. Welcome back! With best wishes, "Boutique Splendid" team

10/10 優異

Alisa

家人同遊, 多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Amazing hotel in the town centre
Incredibly clean rooms, great breakfast and based right in the centre of town!
於 2019 年 8 月住了 2 晚
admin 於 2019年8月29日的回應
Dear Alisa, Thank you for your amazing feedback. We are glad you enjoyed your stay with us and hope to welcome you in the future. Thank you! Kind Regards, "Boutique Splendid" team

10/10 優異

真實旅客

家人同遊, 親子同遊
讚好:整潔度、職員與服務和住宿狀況
We love this Hotel, small, but really confortable, roomy and nice
於 2019 年 8 月住了 3 晚
admin 於 2019年8月13日的回應
Dear Guest, We are so grateful for your kindness! Please consider another visit at Boutique Splendid soon! It will be a pleasure to welcome you back! Sincerely, "Boutique Splendid" team

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Kaunis hotelli hyvällä sijainnilla
Loistava sijainti, talo on kaunis ja vanha, mutta kaipaisi remonttia. Kaupungin päänähtävyys näkyy ikkunasta :). Siistit ja tilavat huoneet kuitenkin ja aamupala ok. Varnassa ei ole kovin paljon nähtävää, joten kannattaa tehdä päivämatkoja esim. Nessebariin ja mahdollisesti yöpyä useammassa eri kaupungissa reissun aikana, sillä välimatkat esim. Albenaan ja Nessebariin on lyhyet, vain 1-2h paikallisliikenteellä.
於 2019 年 7 月住了 3 晚
admin 於 2019年8月12日的回應
Dear Guest, Thank you for taking the time out to give us a review! We hope to welcome you back in the future. Kind regards: "Boutique Splendid" team

10/10 優異

Michael

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
A great boutique hotel in central Varna! Right by the city’s most famous cathedral, the airport bus stop, and the start of the main pedestrian street. Small and intimate hotel with nice classic rooms and friendly staff. View to cathedral from our room.
於 2019 年 7 月住了 2 晚
admin 於 2019年8月6日的回應
Dear Michael, Thank you very much for your lovely review! We were so happy to have you with us, so please consider another visit soon! Yours truly: "Boutique Splendid" team

10/10 優異

Terhi

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Hyvä valinta
Hotelli erittäin hyvällä paikalla. Rantalomaa haluavalle ei paras mahdollinen valinta, muuten kaupungille helppo kulkea kävellen. Respan henkilökunta ystävällinen ja plavelualtis, auttoi varaamaan retken. Lentokenttäbussin pysäkki hotellin edessä. Pääsi paikallisbussilla edullisesti ( 1lev). Yhden hengen huone tilava, siisti, tunnelmallinen,sisustus vanha ja rosoisuutta ja kuluneisuutta. Kylpyhuone siisti, kylpyamme. Aamiaisella paljon vehnästä, mutta myös hedelmiä tarjolla. Wi-Fi toimi ilman salasanaa, piti toimia vain yleisiissä tiloissa, mutta toimi myös huoneessa. Hyvät näköalat. Liikenteen äänet kuuluivat päiväaikaan, yöllä ei haitannut. Sisätiloissa äänieristys hyvä. Minibaari edullinen. Tallelokero vastaanotossa.
於 2019 年 7 月住了 3 晚
admin 於 2019年8月5日的回應
Dear Guest, Thank you for your wonderful review and high score. We are very pleased to learn you have enjoyed your stay. Looking forward to welcome you again! Best regards: "Boutique Splendid" team

10/10 優異

真實旅客

讚好:整潔度、住宿狀況和客房舒適度
於 2019 年 6 月住了 3 晚
admin 於 2019年7月30日的回應
Dear Guest, Thank you for your top score. Welcome back! Best regards: "Boutique Splendid" team

6/10 一般

CRAIG

不滿:住宿狀況和客房舒適度
Very tired hotel need of upgrade from beds to furnishings. Cigarette smoke all through room, very unpleasant. Good location nice buffet breakfast.
於 2019 年 7 月住了 1 晚
admin 於 2019年7月29日的回應
Dear Craig, Thank you for being our guest! We regret that not of all our services met your expectations. We have taken into consideration your remarks to work on the issues you mentioned in order to improve our guests experience. Looking forward to welcome you again! Best regards: "Boutique Splendid" team

8/10 不錯

真實旅客

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
vicinissima al centro / zona pedonale disponibilita del personale
於 2019 年 7 月住了 7 晚
admin 於 2019年7月29日的回應
Dear Guest, Thank you for your feedback and score. Looking forward to welcome you here again. Best regards: "Boutique Splendid" team

8/10 不錯

真實旅客

讚好:整潔度、職員與服務和住宿狀況
於 2019 年 6 月住了 6 晚
admin 於 2019年7月1日的回應
Dear Guest, Thank you for your score. Welcome back! Best regards: "Boutique Splendid" team

10/10 優異

Martin

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Erg ver overal vandaan
於 2019 年 6 月住了 1 晚
admin 於 2019年6月25日的回應
Dear Martin, Thank you for your feedback and score. Welcome back! Best regards: "Boutique Splendid" team

8/10 不錯

真實旅客

讚好:整潔度、職員與服務和設施服務
Location is the primary asset of this hotel, across from the cathedral and city park. It is close to restaurants, pharmacies, bakeries, etc. My room was clean and the bathroom was nice. My one negative was the fact that my air conditioning did not work for my entire 3 day stay.
於 2019 年 5 月住了 3 晚
admin 於 2019年6月11日的回應
Dear Guest, Thank you for your score and feedback. We are happy to hear that our hotel location and room facilities have justified your expectations. We apologize for the inconvenience with the air conditioning. We took your comment into consideration and we will work on the issue to solve the problem. Looking forward to welcome you again! Best regards: "Boutique Splendid" team

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
Einziges Manko: Temperaturschwankungen beim Duschen.
於 2019 年 4 月住了 5 晚
admin 於 2019年5月20日的回應
Dear Guest, Thank you for your feedback and score. Welcome back! Best regards: "Boutique Splendid" team

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 5 月住了 1 晚
admin 於 2019年5月28日的回應
Dear Guest, Thank you for your top score. Welcome back! Kind regards: "Boutique Splendid' team

8/10 不錯

真實旅客

伴侶同遊, 商務旅客
讚好:整潔度
The charges for parking my car and no help with my baggage
於 2019 年 3 月住了 2 晚
admin 於 2019年4月2日的回應
Dear Guest, Thank you for your comment and score. About the parking, we would like to inform you that the price is note in the site. We apologize for the inconvenience with your baggage and hope we will see you again! Kind regards: "Boutique Splendid" team

2/10 很差

真實旅客

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Shame of you and shame of him......................................................................................................
於 2019 年 1 月住了 1 晚

10/10 優異

Axf

讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent location good hotel friendly staff highly recommended
於 2019 年 1 月住了 2 晚
admin 於 2019年1月16日的回應
Thank you for your kind feedback. It is a pleasure for us to hear that our facilities met your expectations. Welcome back! Best regards: "Boutique Splendid" team

10/10 優異

Amir

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 12 月住了 1 晚
admin 於 2019年1月10日的回應
Dear Mr. Amir, Thank you for staying with us. We are happy that our services met your expectations. Welcome back! Best regards: "Boutique Splendid" team

10/10 優異

peter (oslo)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Smil
Bra sted... veldig stor rom og fint.. men frokosten kunne har vært bedre .. men helt ok.. du fikk mye får penga..
於 2018 年 12 月住了 3 晚
admin 於 2018年12月18日的回應
Dear Smil, Thank you for the positive feedback and high score. We are very pleased to learn you have enjoyed your stay. Looking forward to welcome you again! Kind regards: "Boutique Splendid" team

8/10 不錯

Roman

讚好:整潔度、職員與服務和住宿狀況
OK
Hotel ok ,but very noisy street
於 2018 年 9 月住了 2 晚
admin 於 2018年12月7日的回應
Thank you for rating us and for being our guest. Welcome back! Best regards: "Boutique Splendid" team

8/10 不錯

marcos cesar

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Muito bom
Hotel bem localizado, difícil um pouco estacionamento. Pessoal de atendimento simpáticos. Bem confortavel.
於 2018 年 9 月住了 2 晚
splendid 於 2018年10月15日的回應
Thank you for the kind feedback and the high score. It is our pleasure to read that you have enjoyed your stay and we will be happy to welcome you again! Best regards: "Boutique Splendid" team

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Mahtava huone (studio) näkymät kolmeen suuntaan. Aamupala hyvä. Bussi 409 nurkalta lentoasemalle, bussiasemalle ja keskustan kautta kultahietikolle.Tien toiselta puolelta alkoi kävelykatu keskustaan.
於 2018 年 9 月住了 2 晚
splendid 於 2018年9月14日的回應
Thank you for the excellent review and the top score. It is our pleasure to learn that you have enjoyed your stay and our level of service surpassed your expectations. Looking forward to welcome you again! Kind regards: "Boutique Splendid" team

8/10 不錯

Mike

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel and nearby city
Hotel is nice with perfect style. Close to main street and many restaurant around.
於 2018 年 9 月住了 1 晚
splendid 於 2018年9月14日的回應
Dear Mike, Thank you for the kind review and the high score. We are very pleased to learn that you left with positive impression from our facilities and services. Welcome back! Best regards: "Boutique Splendid" team

10/10 優異

Danilo

OTTIMO.
MOLTO POSITIVA. Ottima spaziosa camera con magnifica vista sulla cattedrale, eccellente breakfast e comodo parcheggio privato.
於 2018 年 9 月住了 2 晚
splendid 於 2018年9月14日的回應
Dear Danilo, Thank you for the fabulous feedback and the top score. It is our pleasure to read that you have enjoyed your stay and we will be happy to welcome you again! Best regards: "Boutique Splendid" team

10/10 優異

Astrid

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Beautiful hotel close to the cathedral
Well situated close to the cathedral, the hotel is clean and well kept. The staff is very friendly and helpful. I will definitely recommend this hotel and will gladly come again in my next stay in Varna.
於 2018 年 7 月住了 8 晚
splendid 於 2018年8月13日的回應
Dear Astrid, Thank you for the wonderful feedback and the top score. It is our pleasure to read that you left with positive impressions from our facilities and services. We will be delighted to welcome you again! Best regards: "Boutique Splendid" team

10/10 優異

Cédric (Nancy)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Hôtel Splendid
Très bon hôtel, le personnel est accueillant, une femme en particulier, il est très bien situé, à 10 minutes du centre ville et de la plage, les taxis connaissent très bien le nom de l'hôtel, il est propre, le wifi fonctionne parfaitement. Bref je recommande.
於 2018 年 6 月住了 8 晚
splendid 於 2018年7月13日的回應
Cher Cédric, Nous vous remercions de votre avis merveilleux. Nous sommes heureux de comprendre que vous êtes satisfait de notre service. Bienvenue!

8/10 不錯

真實旅客

讚好:整潔度
Tolle Lage, gutes Zimmer & kompetentes Personal - in Varna einfach empfehlenswert.
於 2018 年 6 月住了 3 晚
splendid 於 2018年6月18日的回應
Thank you for choosing our hotel and for the kind words. It is our pleasure to read that our facilities and service meet your expectations. Welcome back! Kind regards: "Boutique Splendid" team

8/10 不錯

Erik

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Prisvärt hotell
Rent, fräscht, prisvärt, centralt placerat hotell.
於 2018 年 5 月住了 2 晚
splendid 於 2018年6月6日的回應
Dear Erik, Thank you for the positive comments and the high score. It is our pleasure to read that our facilities and service meet your expectations. We will be delighted to welcome you again! Kind regards: "Boutique Splendid" team

10/10 優異

AD

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful staff, perfect location. Left purse in their restaurant and safely retrieved it from front desk sometime later.
於 2018 年 5 月住了 5 晚
splendid 於 2018年5月28日的回應
Dear AD, Thank you for the positive feedback and the top score. We are very pleased to learn that you have enjoyed your stay and that our level of service surpassed your expectations. Looking forward to welcoming you again! Kind regards: "Boutique Splendid" team

10/10 優異

Timo

讚好:整潔度、職員與服務和住宿狀況
Great hotel
The room was very hot when we arrived. There was heating on that we were not suppose to adjust. Fortunately, there was cool enough outside otherwise it would have been sweaty night. Breakfast was very good and everything else worked in the hotel very good. Location was great and we got a view to the cathedral.
splendid 於 2018年5月4日的回應
Dear Timo, Thank you for the positive comments and the top score. It is our pleasure to read that our facilities and service meet your expectations. We have taken into consideration Your remarks to work on the issues You mentioned in order to improve our guests experience.Welcome back! Kind regards: "Boutique Splendid" team

10/10 優異

Canadian (Canada)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Hotel was much better than expected.
We were quite pleased with this hotel. It was much better than we expected. The hotel is very comfortable and charming. The staff were great and treated us like valued guests. Breakfast was included in the nightly rate and was very good. We would have nothing negative to say if we had not rented a car. The hotel offers free parking but it's off site about a block away. It's a bit of a nuisance getting the Porter to go and open the door when you want the car out and then when you return. Minor inconvenience and we will return to this hotel next time we are in Varna. Recommended!
於 2018 年 3 月住了 6 晚
splendid 於 2018年4月2日的回應
Thank you very much for staying with us and for the excellent feedback. It is a treat to see that you enjoyed your stay with us, and we are very pleased that you left with positive impression. Welcome back! Kind regards: "Boutique Splendid" team

10/10 優異

Yonatan

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 11 月住了 3 晚
splendid 於 2018年3月2日的回應
Dear Yonatan, Thank you very much for staying with us and for the maximum score. It will be our pleasure to welcome you again! Best regards: "Boutique Splendid" team

6/10 一般

真實旅客

讚好:職員與服務
...............................................................................................
於 2018 年 2 月住了 3 晚
splendid 於 2018年2月22日的回應
Тhank you for being our guest. Your feedback is much appreciated in terms of improving our facilities! Without your remarks it would be difficult to identify possible shortcomings and fix them instantly. Kind regards: "Boutique Splendid" team

10/10 優異

COLIN

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Mini break in Varna.
We have stayed in this superb Hotel 3 times. Boutique Splendid is definitely our Hotel of choice. The staff in the Hotel are friendly, helpful & polite & we are already looking forward to meeting with them again before too long. Great central location, secure private parking & good breakfast.
於 2018 年 1 月住了 2 晚
boutique 於 2018年2月5日的回應
Dear Colin, Thank you for the positive feedback and the top score. It is a treat to see that you enjoyed your stay with us and we are very pleased that you left with positive impression. Welcome back! Kind regards: "Boutique Splendid" team

10/10 優異

Sedat

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Varna’ya gidersem yine tercihim burasıdır
Fiyata göre uygun bir hotel. Kahvaltı makul, personel güleryüzlü, temiz ve şehrin merkezinde bir hotel. Geç kalkmayı sevenler caddenin gürültüsünden rahatsız olabilir
於 2017 年 11 月住了 1 晚
Dear Sedat, Thank you for the positive feedback and the top score. We are very pleased to learn you have enjoyed your stay and our level of service surpassed your expectations. Looking forward to welcoming you again! Kind regards: "Boutique Splendid" team