Varzea Grande Hotel with Pool

"We stayed here on two occasions, each time for one night. I was shocked at reception each time - not a single smile and I felt to be an inconvenience. In fact on the first occasion the receptionist served everyone else before me, even breaking off my check-in to serve someone else. I was handed the key and had no idea where to go - eventually I was pointed in a vague direction. It does not matter that no English is spoken - a smile goes a long way. On the first occasion I do go to the bar and the attendant there was lovely. Also no English but we got along fine with my Portuguese and A translation app. We had dinner at the hotel which was not very good. The best thing about the place is the chandelier in a huge hall that is basically unused!"