茨雷韦茨酒店位于大特尔诺沃,地处市中心而且邻近火车站。Museum of National Revival & Constituent Assembly和State Art Museum是特色文化景点,部分当地地标包括Sarafkina Kâshta和察雷维茨古堡。抽出一些时间,体验该地区的健康/美容 SPA,或者就近选择骑马、洞穴探险和徒步/骑行,呼吸新鲜空气,体验冒险之旅。
此SPA酒店坐落在大特尔诺沃心脏地带,步行即可走到Church of Sveta Bogoroditsa和Museum of National Revival & Constituent Assembly。而且,Veliko Târnovo Archaeological Museum和Sarafkina Kâshta距离酒店步行不到 5 分钟。
We really enjoyed our stay. Super friendly morning staff.
James
2023 年 11 月入住 2 晚
2/10 糟糕
Marc
商务旅客
2023年09月25日
满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务
Rudest reception I’ve ever received!
Receptionist was extremely rude, we arrived at our check in time of 2pm and was told to go away until 3pm, all we received was attitude and I had to argue that we were silver members and even showed proof our check in was 2pm. The same receptionist was also rude when we asked her to sort out the hot tub as it was luke warm and the water hurts weren’t working, she came in, pushed a button and was moaning that a technician needed to be called whilst walking away with attitude. We didn’t feel that we could ask her anything from there on in. Despite that the hotel was as lovely, clean and well maintained.
Marc
2023 年 9 月入住 1 晚
10/10 超赞
Evgueniy
与家人及幼儿出行
2023年09月13日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The sauna was not working properly.
Evgueniy
2023 年 9 月入住 2 晚
8/10 还可以
Christophe
与家人及幼儿出行
2023年08月17日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
No room cleaning during the stay
Christophe
2023 年 8 月入住 3 晚
2/10 糟糕
Vilma
与家人出行
2023年08月3日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Do not stay in this hotel. Terrible
I informed the property for late check in. When we get there, he told us we can go to our room while he is setting up the sofa bed. He was doing the bed only using his one hand bcoz he was holding his phone with his other hand talking to somebody organizing their night out. He was not in a hurry at all. After he’s done that, I asked for more pillows. He came back without knocking just opened our door and gave me the pillows. I was at the middle of removing my bra and my daughter in a bathroom with opened door bcoz the light was not that bright. I told the guy he should at least knock and don’t just open the door. The sofa bed was moving squeeking, soft mattress. Dust on the tables, no enough lighting. Smelly room. With rubbish on a trash can. Breakfast food- they don’t top up any food once finished. Water is coming out if you press different juices on the machine. Staff not approachable, not smiling.
Vilma
2023 年 7 月入住 1 晚
10/10 超赞
Constantin E
与家人出行
2023年07月19日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice hotel very close to fortress
Nice hotel, spacious room, well equiped, very good breakfast. Very close to fortress, a little far from center.
Constantin E
2023 年 7 月入住 1 晚
10/10 超赞
Ashlee
2023年07月11日
满意:清洁度、员工和服务、住宿条件和设施
The property has been beautifully updated compared to the photos listed here. The staff was incredibly friendly and the bed felt like I was sleeping on a cloud. The location is walkable to the fortress and many restaurants. It was very quiet. The showers were pretty spacious and clean. Please note the use of the spa is an extra charge. They have a salt room/sauna, steam room, heated lounge chairs, a small pool and hot tub. The breakfast buffet had many options. The hotel was a great value!