Dear guest, Thank you for taking the time to post your rating. We would like to understand more about it, but posting your review anonymously and without any commentary, doesn't give us this chance. We do hope that despite your disappointment on this occasion, we will have the opportunity of welcoming you back at Al Portico Guest House in the future. Regards, Guest Relation Manager - Al Portico Guest House

Dear 蟲蟲, Thank you for rating your pleasant experience at Al Portico Guest House. We are glad to see you enjoyed your time with us and hope to welcome you again. Warm regards, Guest Relation Manager - Al Portico Guest House

Dear Cheuk Wing, We are pleased to read your outstanding review and are more than happy to hear that you have been satisfied with your stay at our property. Hoping to welcome you back soon. Best regards,

Dear Guest, Thank you for sharing your kind comments with us. It was a pleasure to have you as our guest and we hope to welcome you back soon. With best wishes,

Dear Karin, Thank you for sharing your kind comments with us. It was a pleasure to have you as our guest and we hope to welcome you back soon. With best wishes, Anna - Al Portico Guest House

Dear Carmen, We are pleased to read your outstanding review and are more than happy to hear that you have been satisfied with your stay at our property. Hoping to welcome you back soon. With best wishes, Anna - Al Portico Guest House

Dear Marc Andre Bigras, When we receive a negative evaluation without a comment, like in this case, we are left speechless and unhelpful. We sense dissatisfaction, but we have no way of knowing what went wrong or of being able to improve for the future. Regards, Anna, Al Portico Guest House

Dear Elvio, We are absolutely surprised about your review because as you booked our annex apartment, that was the exactly place where you stayed. You did not book a room, but an apartment. Maybe Expedia website was not that clear, but if you take 5 seconds to read your resevation confrmation you will see that everything was exactly as reserved, also the address. I think that this reservation was made by you, so this can not be considered our mistake, and we suggest you to read with attention what you reserve for your next trip. Another thing: why should we cancel or modify your opinion about your stay? Talking about mafia, when you have just misread what you booked is just... well... it speaks for itself. Hope you at least enjoyed the city and the rest of your vacation in Italy. Regards, Anna - Al Portico Guest House

Dear Darrin, Thank you very much for having taken the time to share with us your positive comments concerning your stay at our Santa Fosca annex.It was a pleasure to read that you have enjoyed the apartment and its location.We hope to have the chance to welcoming you again in the future.Best regards, Anna - Al Portico Guest House

Dear Trevor, Thank you for rating your pleasant experience at our property. We are glad to see you enjoyed your time with us and hope to welcome you again. Best regards, Anna - Al Portico Guest House

Dear Liette,Thanks a lot for your precious comment and evaluation.Regards, Anna Al Portico Guest House

Dear Matthew,Thanks a lot for your evaluation and your message.We will forward to the involved departments.We hope to welcome you again in the future.Regards,AnnaGuest Relation Manager

Dear José, Thanks a lot for your outstanding evaluation. We hope to welcome you again. Regards, Anna Guest Relation Manager

Dear Crystal, Thnk you very much for your nice comment and your great evaluation. We hope to welcome you again in the future. Regards, Anna Guest Relation Manager

Dear Martin,Thanks a lot for your good evaluation on Hotels.com.We hope to welcome you again in the future.Regards,Anna - Guest Relation Manager

Dear Guest, Thank you very much for having taken the time to share with us your positive comments concerning your stay. It was a pleasure to read that you have enjoyed the apartment and its location.We are delighted to hear that you have appreciated our helpful Team Members.We hope to have the chance to welcoming you again in the future.Best regards, Anna, Guest Relation Manager

Dear Diane, We want to thank you for taking the time to review our Guest House however we regret that there have been some aspects you were not satisfied with, as the elevator. Unfortunately, it is not possible to install a lift in this building as in the most part of the city, because of structural reason, in fact this is an ancient palace with more than 100 years of history. We are delighted to hear that you have appreciated our helpful Team Members.We hope to have the chance to welcoming you again in the future.Best regards, Anna Guest Relation Manager

Merci pour votre évaluation positive. Nous sommes ravis que votre séjour a été agréable. Laissez-nous vous remercier pour votre aimable critique, comme il s'agit d'un bâtiment ancien, toutes les modifications ne sont pas possibles et nous sommes en train de trouver une solution avec des personnes qualifiées pour essayer d'améliorer cet aspect..En espérant vous revoir très prochainement, nous vous saluons cordialement, Anna, Guest Relation Manager

Dear Pawel, We want to thank you for taking the time to review our Santa Fosca Depandance and we are pleased that you have enjoyed your recent stay with us. However, we regret that there have been some aspects you were not satisfied with. We will definitely share your comments with the involved departments. Thank you for having been our guest. We really hope to welcome you back again in the future. With best wishes, Anna, Guest Relation Manager

Dear Kelsey, Thank you for taking your time for the review. We love to hear positive comments about our staff and our property. We really appreciate it and hope to see you again.Best regards, Anna, Guest Relation Manager

Dear Matthew, When we receive negative evaluations without a comment, like in this case, we are left speechless and unhelpful. We sense dissatisfaction, but we have no way of knowing what went wrong or of being able to improve for the future. Regards, Anna, Guest Relation Manager

Dear Ana Maria, Thanks a lot for your good evaluation. We hope to welcome you again in the future.Regards, Anna

Dear Sarah, Thank you for your positive rating on Expedia after your visit at our Santa Fosca Apartment. We will forward your feedback to our entire team, who we are certain will be encouraged by your comments. Thank you again for sharing your experience with the public. We look forward to welcoming you in future.Best regards, Anna - Guest Relation Manager

Gentile Fabrizio, Desideriamo ringraziarLa per averci dedicato il Suo tempo con questa recensione e siamo ben felici di apprendere la Sua soddisfazione. Grazie ancora e arrivederLa alla Sua prossima visita alla nostra magica città di Venezia. Anna - Al Portico Guest House

Dear Martin, Thank you for rating your pleasant experience at our property. We are glad to see you enjoyed your time with us and hope to welcome you again. Best regards, Anna - Al Portico Guest House

Dear Lucy, Thank you for your outstanding rating. We are glad to see you enjoyed your time with us and hope to welcome you again. Best regards, Anna - Al Portico Guest House

Gentile Massimo, Desideriamo ringraziarLa per averci dedicato il Suo tempo con questa recensione e siamo ben felici di apprendere la Sua soddisfazione. Ci auguriamo di poterLa nuovamente accogliere in futuro. Cordiali saluti, Anna - Al Portico Guest House

Muchas gracias por su excelente valoración. Nos alegra saber que ha tenido una maravillosa estancia en Al Portico Guest House así como en nuestra hermosa ciudad. Esperamos recibirla de nuevo en un futuro próximo. Atentamente, Anna - Al Portico Guest House

Dear Guest, Thank you for rating your pleasant experience at our property. We are glad to see you enjoyed your time with us and hope to welcome you again. Best regards, Anna - Guest Relation Manager - Al Portico Guest House

Dear Yi, thank you very much for having taken the time to share with us your comments concerning your stay. We also acknowledge and appreciate your criticism as it will help us to improve the quality of the service offered to our Guests. We place great value on your opinion and look forward to welcoming you with us again. Best Regards, Anna Guest Relation Manager - Al Portico Guest House

Chère Isabelle, Merci pour votre évaluation positive. Nous sommes ravis que votre séjour a été agréable. Laissez-nous vous remercier pour votre aimable critique, nous essayerons de faire le possible pour améliorer le wifi partout.En espérant vous revoir très prochainement, nous vous saluons cordialement, Anna Guest Relation Manager - Al Portico Guest House

Dear Eduardo, We are pleased to received your outstanding rating and are more than happy to understand that you have been satisfied with your stay at our property. Hoping to welcome you back soon. With best wishes, Anna Guest Relation Manager - Al Portico Guest House

Chère Pauline, Nous vous remercions pour vos aimables paroles. C'est une gratification pour toute l'équipe qui, au quotidien, travaille dur et s'efforce d'atteindre l'excellence. Nous espérons avoir le plaisir de vous rencontrer personnellement lors de votre prochain séjour dans notre belle ville. Salutations, Anna Guest Relation Manager - Al Portico Guest House

Thank you for taking the time to let us know your impressions about your visit at Al Portico Guest House.It was very kind of you to mention our helpful Team Members and we are happy to hear that you have appreciated our location as well.Thank you for staying with us and we look forward to welcoming you again in the future.Regards, Anna Guest Relation Manager - Al Portico Guest House

Dear Abbas, Thank you for rating your pleasant experience at our property. We are glad to see you enjoyed your time with us and hope to welcome you again. Best regards, Anna - Al Portico Guest House

Dear Judy,Thank you for taking your time for the review. We love to hear positive comments about our staff and our property. We really appreciate it and hope to see you again.Best regards, Anna - Al Portico Guest House

Gentile Gabriele, La ringraziamo per il tempo dedicato a recensire la nostra struttura. Siamo contenti di sapere che il soggiorno ha incontrato le sue aspettative. Ci auguriamo di poterla accogliere nuovamente in futuro. Cordiali saluti, Anna - Guest Relation Manager

Dear Anni,Thanks a lot for your kind words. We hope to have the chance to welcome you again in the future. Best regards, Anna - Guest Relation Manager

Dear Ana, Thanks a lot for your feedback. We really appreciate it. Looking forward to welcoming you again in the future, we wish you all the best. Regards, Anna - Guest Relation Manager

Dear Eva, Thanks a lot for your review and rating. We hope to welcome you again in the future. Regards, Anna - Guest Relation Manager