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关于马可波罗酒店的点评

3 out of 5
马可波罗酒店
Via Orlanda 115, Campalto Venezia, Mestre, VE

点评

8.0

很好

10 分 - 超赞。172 条好评，共有 588 条点评" "
8 分 - 还可以。279 条好评，共有 588 条点评" "
6 分 - 一般。97 条好评，共有 588 条点评" "
4 分 - 很差。29 条好评，共有 588 条点评" "
2 分 - 糟糕。11 条好评，共有 588 条点评" "

8.4/10

清洁度

8.4/10

员工和服务

7.0/10

服务设施

7.8/10

住宿条件和设施

点评

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
总体来说还不错 前台小姐姐很友好 房间也符合这个价格的标准
2019 年 5 月入住 1 晚

8/10 还可以

Yanying

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
很好的體驗… check in的人非常的nice！ 幫忙很多！
2019 年 4 月入住 1 晚

8/10 还可以

Lai Ching，hong kong

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very very helpful staff, thank you so much! :)
A big compliment to the staff who provided services to us! (I don't know her name but she is in the centre of the photo I uploaded.) When we couldn't catch the last bus available and we didn't have a place to stay at midnight, she helped us a lot in searching for other possible transportation ways to Treviso airport. We were worried about missing the morning flight, so we decided to stay here one more night. We felt really warm seeing her effort in helping us, and we just want to say thank you again! Besides her helpfulness in this incident, she is also a very nice and attentive staff. We could feel her genuine friendliness and we really like her sweet smile! :D

6/10 一般

Wan Yu

满意：清洁度
不满意：客房舒适度

4/10 很差

emily，chan

满意：员工和服务
不满意：清洁度、住宿条件和设施、客房舒适度
Good location
Location of hotel is not bad, which is 5 minutes from VCE airport, easy to reach by bus and easy to reach Venice by bus. Hotel staff are good, they provided lots of information regarding to bus schedule, tickets, and arranged hotel shuttle to airport, which is even cheaper than bus! Hotel breakfast is not bad, lots of choices! However, as we stayed in 4-people room this time, the room however is very tidy for us! Bathroom design is bad, which I think it was designed for disabled!

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施

8/10 还可以

yoyo，taiwan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
good
Very clean and well service. Also. Convenient to city.

8/10 还可以

Haiti.huang

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2/10 糟糕

真实旅客

商务旅客
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nie wieder!
Ich muss leider sagen, das ist das schlechteste Hotel das ich jemals in Italien besucht habe (und ich bin oft in Italien). Sehr spartanisches Zimmer, sehr dreckige Bettdecke mit verschiedenen langen Haaren. Bad baufällig, Duschkopf wird durch die Notrufleine gehalten und kann nicht höher gestellt werden, Tür der Dusche nicht fest und schliesst nicht richtig. Keine Ablagemöglichkeit im Bad, Heizung fast ohne Wirkung (im Winter). Alles insgesamt sehr schmuddelig und abgewohnt, sehr hellhörig. Da es in unmittelbarer Nähe zum Flughafen liegt, kommen und gehen die Gäste die ganze Nacht durch obwohl die Rezeption um 23 Uhr schliesst. Das Hotel liegt an der vielbefahrenen Hauptstrasse Flughafen-Venedig, 24 Stunden starker Verkehr! Ich hatte nachweislich mit Frühstück gebucht, der Rezeptionist hat auf 9€ fürs Frühstück bestanden. Rechnung wurde mit einem niedrigeren Betrag ausgestellt und konnte angeblich nicht korrigiert werden, City-Tax zu hoch berechnet und hoteleigener Flughafentransfer kostet 25€ für 5 Min. Fahrt
2020 年 2 月入住 1 晚
Giovanni 于 2020年02月21日 的回复
Sehr geehrter Gast, vielen Dank für Ihren Aufenthalt im Hotel Marco Polo und Ihre Meinung. Wir möchten Ihren Kommentar besser verstehen und können uns gerne kontaktieren. Es tut mir wirklich leid zu hören, dass Sie mit den unterstrichenen Aspekten nicht zufrieden waren: Bitte seien Sie versichert, dass wir Ihrem Feedback große Bedeutung beimessen werden. Wir würden uns freuen, wenn Sie einen weiteren Aufenthalt bei uns in Betracht ziehen würden. Herzliche Grüße,

10/10 超赞

Nicole，Tampa

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Personally we liked that it was outside of the island of venice. It was in a quiet area, but super convenient to the airport and to a frequent bus that takes you right to the island.
2019 年 10 月入住 3 晚
Giovanni 于 2019年12月20日 的回复
Dear Nicole, thank you very much for posting a review in regard to your stay. Your comment is very valuable as it helps us improving our offer. We do hope to welcome you again at Hotel Marco Polo in the next future. Kindest regards

10/10 超赞

Agnello，Mississauga, ON.

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
The staff were very friendly and welcoming. Asked for help and you got it. Will recommend this hotel to any body.
2019 年 10 月入住 1 晚
Giovanni 于 2019年12月20日 的回复
Dear Guest, thank you very much for posting a review in regard to your stay. Your comment is very valuable as it helps us improving our offer. We do hope to welcome you again at Hotel Marco Polo in the next future. Kindest regards

10/10 超赞

真实旅客

2019 年 10 月入住 6 晚
Giovanni 于 2019年12月20日 的回复
Dear guest, thank you very much for posting a review in regard to your stay. Your comment is very valuable as it helps us improving our offer. We do hope to welcome you again at Hotel Marco Polo in the next future. Kindest regards

6/10 一般

Venice2019，Montreal

与家人出行
不满意：服务设施
L'Hotel est située sur une rue extrement bruyante
2019 年 10 月入住 6 晚

8/10 还可以

Teresh

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Pleasant stay convenient access to public transport to both Venice and airport
2019 年 10 月入住 1 晚

8/10 还可以

真实旅客

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Close to airport . Breakfast was delish. Staff was pleasant and helpful .
2019 年 10 月入住 1 晚

4/10 很差

Richard

Low-end hotel
Wouldn't return here. Room was very unimpressive. Beds were as cheap as you can get. Had to pay extra for airport shuttle (25 Euros) - which wasn't disclosed on Hotels.com, and staff argued profusely that it wasn't their problem. Hot water came on and off. Walls and ceilings are paper thin - very noisy. Pretty low end hotel. Easy bus access though - if you can figure out the bus system.
2019 年 10 月入住 1 晚

8/10 还可以

真实旅客

与配偶出行
满意：员工和服务，清洁度
不满意：住宿条件和设施
The hotel is well situated near the airport and two restaurants are wthin a two minute walk. The buffet breakfast was very nice with lots of selection. Staff were extremely attentive and helpful. The "bed" was two twin beds pushed together which means there was a ridge down the center of it. Not the most comfortable configuration for a couple.
2019 年 10 月入住 1 晚

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Close to the airport and bus stops close to it that makes travel easy.
2019 年 10 月入住 1 晚

8/10 还可以

Jacinto，jacksonville, Fl

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice shower, room is clean and spacious. Staff at the front desk very helpful.
2019 年 10 月入住 1 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施
親切に対応して貰って良かった。
2019 年 9 月入住 3 晚

2/10 糟糕

Russwalch，Tampa Florida

与配偶出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
The room was awful. Heavy smell of disenfectant. Smelled so bad that I left and found another hotel. Unfortunately it was non refundable so I had to take a loss. I will not rely on ratings from Expedia ever again
2019 年 9 月入住 1 晚

8/10 还可以

真实旅客

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Sehr freundliches Personal. Kostenloser Parkplatz am Haus. Sehr gute Busverbindung nach Venedig.
2019 年 9 月入住 5 晚

8/10 还可以

Kfir，Israel

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice room, with space Comfortable beds No wifi reception in the room Good breakfast
2019 年 9 月入住 1 晚

10/10 超赞

Kim

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great stop over accommodations friendly staff
we booked this hotel last minute it has a 24 hour front desk and the staff was very helpful all in all a good stay very convenient.
2019 年 9 月入住 1 晚

6/10 一般

Candida，Hometown: Maryville, TN

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Excellent location, convenient to get to from Piazzale Roma, and from hotel to airport via bus. Very clean. Very good breakfast. However there was a huge issue with another couple coming into our room around 10:15 pm. We were in room 102. They had a key and were able to enter our room. They said they were in room 104 but for some reason the key they were given worked on our door. There were no deadbolts to prevent this. The front desk said they accidentally give these other guests a master key. Very unsafe!!
2019 年 8 月入住 1 晚

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施
La ubicación , cerca de Venecia , cerca del aeropuerto y al mismo tiempo tranquilo .
2019 年 8 月入住 1 晚

8/10 还可以

Gunnar，Lahntal

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Es war alles okay wie in der Bewertung in Sternen vergeben. Bei der Sauberkeit ein Stern Abzug leider weil leichte Schimmel Bildung im Badezimmer.
2019 年 9 月入住 1 晚

6/10 一般

ANTHONY

满意：员工和服务，清洁度
Venice on way home
Comfortable enough a bit out of the way good seafood restaurant a cross the road
2019 年 8 月入住 1 晚

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very nice staff. Clean large bathroom with good pressure. Outside looks questionable, but inside is very nice. Colors restaurant was great recommendation by staff for dinner and very cheap !
2019 年 8 月入住 1 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Hotel práctico si vas en coche.
Hotel básico, limpio, muy útil si vas con coche, tienen parking y una parada de autobús muy cerca para ir al centro de Venecia, la misma línea de bus te lleva también al aeropuerto.
2019 年 8 月入住 2 晚

8/10 还可以

真实旅客

满意：员工和服务，清洁度
2019 年 8 月入住 1 晚

10/10 超赞

Peter

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Highly recommended after many visits over 3 years
Stayed in the Marco Polo many times. A great venue for visiting Venice or passing through, ten minutes from the airport and opposite the bus stop that takes you to the Piazza Roma in the heart of Venice. Marco Polo is in Mestre and therefore on the landward side from Venice (about 20 minutes away). Hotels here come in at around one third of the price of hotels in Venice, and with parking. Based in Marco Polo, we spend the days in Venice, have dinner there, then take the No.5 bus back to the Marco Polo, which then goes on to the airport. You can buy from Marco Polo reception a 24hr ticket for the bus and Venice water buses, which offers great value. The hotel staff are multi-lingual, very helpful, are open 24hrs. There is a bank & ATM opposite, a couple of good bars and food stores. Try to get a room facing away from the street, which can be noisy at night. Breakfast is a buffet, and average for a 3-star hotel - not a banquet, but more than adequate. Highly recommended.
2019 年 8 月入住 1 晚

2/10 糟糕

真实旅客

与配偶出行
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
There were hairs in our bed and on our pillows which made us think this bedroom had not been properly cleaned before us. Also, the walls were coloured on with what looked like crayon and the windows had no soundproofing. You could hear everything from the street below.
2019 年 8 月入住 1 晚

6/10 一般

真实旅客

与家人出行
During the stay 2 staff was friendly & helpful & we felt staff was rude. On Wednesday we booked day trip to Dolomites I requested a staff to make sandwiches because we have to reach to stop which was away from hotel one of the staff said they will take all sandwiches stuff out we have to prepare our self & they don’t have any packaging for sandwich but evening staff sorted everything & we got enough sandwiches than on Wednesday morning I asked the morning staff for cup of tea & juice for my kids & said we don’t serve breakfast before 7 am so sorry. He was rude towards us. Room facilities was ok but there was no intercom in room we have to go down to ask reception which was inconvenient . Room & bathroom was clean, airy with plenty of light.
2019 年 8 月入住 4 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Quiet, friendly service, good location close to airport
2019 年 7 月入住 1 晚

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The property was easy to get to from the airport. The staff was very friendly and helpful. The room was clean. Just a short overnight stay. Everything was ready with very late check in.
2019 年 7 月入住 1 晚

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff is friendly and ready to help, good breakfast.
2019 年 7 月入住 1 晚

8/10 还可以

David

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 7 月入住 1 晚

8/10 还可以

Pierre

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Bon rapport qualité prix et localisation idéale
Chambre de taille respectable. Un peu bruyant compte tenu de la circulation extérieure, mais avec des bouchons cela était tolérable. Bon petit déjeuner inclus et très près de l'aéroport de Venise.
2019 年 7 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Safe parking, close to airport & easy bus to Venice.
2019 年 7 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
This was a great hotel after arriving late at night to Venice. Staff were very helpful and waited for us to arrive past midnight to help make the check in process easy for us. Good breakfast and clean rooms. Definitely recommend.
2019 年 6 月入住 1 晚

8/10 还可以

Arnold

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good Service with a Friendly Smile.
My girlfriend and I arrived in Mestre on a rainy day and the smile of the man at reception really gave us a warm feeling upon our arrival to the front reception, the room was small but clean, however the toilet was a bit dirty, the breakfast provided was inadequate as there weren't much varieties offered and on some days the water and food items weren't replenished, however we had an amazing time in Venice as we were recommended to lovely spots to see by the lady in reception the next morning, as she gave us a thorough explanation, overall we enjoyed our stay here at the Marco Polo Hotel and we would definitely visit again when we come back to Venice next year.
2019 年 5 月入住 2 晚

8/10 还可以

Alex，Miami

与家人及幼儿出行
满意：员工和服务，清洁度
Check in was very good and they allowed me to check in earlier as the room was already available and that way I could drop off bags and head out to Venice. Bus stop super close that leaves you at Piazzale Roma. My only complaint was wifi wasnt working well in the room and I had to go to the lobby to connect.
2019 年 6 月入住 1 晚

6/10 一般

GARY

满意：客房舒适度，清洁度
2019 年 6 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Convenient location, reasonable price and excellent friendly staff
2019 年 6 月入住 1 晚

8/10 还可以

savita

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Stay at Marco Polo Hotel
Initially we were checked into a terrible room ... next day we were moved to a better room. Staff were friendly, overall nice stay but their WIFI sucks!
2019 年 6 月入住 4 晚

10/10 超赞

Richard

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Our tramatic condition was brightened by the Staff
The staff was very helpful in helping to get my wife temporary crutches and then guiding me where to purchase our own and even helped me to order them.
2019 年 6 月入住 2 晚

6/10 一般

David

满意：员工和服务
2019 年 6 月入住 1 晚

8/10 还可以

Cristina

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Cerca al aeropuerto cerca a Venecia tomas un solo bus ... las instalaciones son antiguas pero estuvo bien
2019 年 6 月入住 2 晚

10/10 超赞

真实旅客

2019 年 6 月入住 2 晚