Hotel restaurant is fairly good, bar is great, especially the waiters and bartenders are in good energangy. Location is in the city center closed to ferry station. If you are in for shopping, this is also a good place to stay with all the luxury brands around. The only problem I have is the drainage system in the shower/bath tub. The water goes down very slowly, everytime I took shower, it will take 15 minutes till the wastewater to go down completely. I notified the front desk to send someone to fix it daily, even one day twice but they don't seems to be able to solve the problem. I stayed there for 4 nights, and just can't get a refreshing shower without wastewater immersing my legs. I don't even dare to take bath.
Excellent hotel with great service. The front desk is very helpful on provide travel information. The breakfast is rich and excellent. The hotel is with great history.
miao-mei
2017 年 12 月入住 2 晚
10/10 超赞
Gregory
与家人出行
2024年05月3日
满意:住宿条件和设施,服务设施
I don't k
Excellent staff. Excellent property. Beautiful decor, very retro. You would love it. The workers went out of their way to make you feel comfortable and safe. This hotel is in the perfect place, the center of everything. You will love its old world charm. We will gladly go back as soon as we can. Highly highly recommended
Gregory
2024 年 5 月入住 2 晚
10/10 超赞
Deivs
与配偶出行
2024年04月29日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Es un hotel muy bello para hospedarse en Venecia
Deivs
2024 年 4 月入住 1 晚
10/10 超赞
Marietta
2024年04月28日
满意:住宿条件和设施,清洁度
Marietta
2024 年 4 月入住 3 晚
10/10 超赞
Thomas
2024年04月27日
满意:住宿条件和设施,员工和服务
The hotel bar has a ton of character, great vibe, drinks, and friendly staff! Olga is the best!
Thomas
2024 年 4 月入住 3 晚
10/10 超赞
Neal
与配偶出行
2024年04月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Jacopo was outstanding. He was friendly, helpful and welcoming! The lasagna in the restaurant/bar was the best I've ever tasted.
Neal
2024 年 4 月入住 2 晚
8/10 还可以
Phil
2024年04月24日
满意:清洁度、员工和服务、住宿条件和设施
Nice old world hotel. Great staff. Tiny shower.
Phil
2024 年 4 月入住 2 晚
10/10 超赞
Clare
2024年04月19日
满意:清洁度、员工和服务、住宿条件和设施
Clare
2024 年 4 月入住 2 晚
10/10 超赞
Alicia,San Francisco
2024年04月8日
满意:清洁度、员工和服务、住宿条件和设施
Excellent location great staff and wonderful restaurant
Alicia
2024 年 4 月入住 3 晚
10/10 超赞
Kathleen
2024年04月8日
Kathleen
2024 年 4 月入住 2 晚
8/10 还可以
franz
2024年04月7日
满意:清洁度、员工和服务、住宿条件和设施
leider eine baustelle im hotel und auch gegenübery
auch sa. und so.
lg
franz
2024 年 4 月入住 3 晚
Gianni Serandrei - owner 于 2024年04月9日 的回复
Thanks for your feedback; every year, during the low season, we renovate 7/8 rooms and take care of the common areas, to provide a better service to our guests. We were already supposed to finish the work but unfortunately we had delays on deliveries in supplying materials but we tried to disturb as little as possible. Anyhow, we hope to have the pleasure of welcoming you again in the near future.kind regardsGianni Serandrei - owner
10/10 超赞
Patricia
与家人出行
2024年04月3日
Cercano a atracciones principales y desayuno delicioso
Patricia
2024 年 4 月入住 1 晚
10/10 超赞
Ethan,San Jose
与家人及幼儿出行
2024年04月1日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property was much better than we expected. Staff was friendly, room as large and vaulted ceiling was nice. They provided crib for baby. Only issue we had was mosquito on the last night but that was due to the rain that night so can't hold it against the hotel.
Ethan
2024 年 3 月入住 2 晚
10/10 超赞
John,Washington
与配偶出行
2024年03月29日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
John
2024 年 3 月入住 3 晚
6/10 一般
Nadine
与家人出行
2024年03月28日
满意:清洁度
不满意:服务设施
You should be aware that this is a historic hotel so it is not modern and doesn’t have modern amenities. Eg. No cellphone charging ports. The shower was a bit grungy and you could hear the people next door and upstairs. The breakfast was very basic and crowded although they replenished quickly. We were spoiled as we had amazing breakfasts in Rome and Florence. The staff were somewhat inconsistent. They were not helpful with bookings at all. It is in a small canal and we had a view of the canal. I’m
Nadine
2024 年 3 月入住 2 晚
Gianni Serandrei - owner 于 2024年04月4日 的回复
Dear ms. Abrams,every year, during the low season, we renovate 7/8 rooms and take care of the common areas, to provide a better service to our guests. In fact, our hotel is located in a 14th-century Venetian palace and we aim to maintain its distinctive historical features but equip it with all modern comforts; we are infact already installing usb sockets and working on soundproofing the rooms we are restoring.Regarding the shower, we did not receive any report from you but if you had informed us we could certainly have fixed it immediately.As far as the breakfast is concerned, our buffet, with savory and sweet options, is usually very popular with our guests, while regarding your reservation, you only asked us for a room with a canal view and that is what we assigned you neither we have not unfortunately received any other requests from you as we are here to make our guests happy ! Our concierge is highly praised for their advice and support in reservations and we answer daily many many requests for any kind of information so we do not understand your comment best regards
10/10 超赞
Michael
与家人出行
2024年03月28日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice and special.
Michael
2024 年 3 月入住 3 晚
10/10 超赞
Isabel
2024年03月22日
满意:清洁度、员工和服务、住宿条件和设施
Isabel
2024 年 3 月入住 3 晚
10/10 超赞
Patrick
与配偶出行
2024年03月21日
满意:员工和服务、服务设施、住宿条件和设施
The room was a bit hot, but overall we loved our stay. The size of the room and bathroom was excellent as well as the location, breakfast and service. Would highly recommend to anyone coming to Venice!
Patrick
2024 年 3 月入住 2 晚
8/10 还可以
Daniel J
与配偶出行
2024年03月20日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location and restaurant, well recommended
Daniel J
2024 年 3 月入住 6 晚
8/10 还可以
Jim
2024年03月13日
满意:员工和服务
Jim
2024 年 3 月入住 3 晚
10/10 超赞
Jose Manuel,Alcobendas
与家人出行
2024年03月12日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was as expected. Personnel was very attentive and glad to help. Breakfast was a 5 star
Jose Manuel
2024 年 3 月入住 3 晚
10/10 超赞
Dusanka
与配偶出行
2024年03月12日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hotel location hotel and restaurant staff are simply outstanding. Professional and friendly couldn’t do enough for us.
Dusanka
2024 年 3 月入住 3 晚
10/10 超赞
Brian
与配偶出行
2024年03月7日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Fabulous hotel.staff, service, room, food, location wildly exceeded our high expectations. Literally 2 mins from Piazza San Marco, Grand canal Vaporetta stop. La Fenice Teatro. Our junior suite was massive and had a balcony overlooking a small canal and the water taxi hotel entrance. The attached restaurant amazing food and service ( expensive ) gave us a free glass of champagne to finish our meal! Will definitely stay here again. Breakfast is included
Brian
2024 年 3 月入住 3 晚
10/10 超赞
Chris David
与配偶出行
2024年03月4日
满意:清洁度、员工和服务、住宿条件和设施
Fabulous hotel and restaurant. The people cannot do enough for you. I would highly recommend. Situated in a perfect location for a stay in Venice.
Chris David
2024 年 3 月入住 3 晚
8/10 还可以
Rajinder Kaur
2024年03月3日
满意:员工和服务,清洁度
Great hotel - location was perfect.
Rajinder Kaur
2024 年 2 月入住 3 晚
10/10 超赞
Teresa
2024年03月2日
满意:清洁度、员工和服务、住宿条件和设施
Teresa
2024 年 2 月入住 3 晚
10/10 超赞
VALERIE
2024年02月27日
Vraiment je recommande cet établissement il est parfait pour un séjour à Venise. Au top !
VALERIE
2024 年 2 月入住 3 晚
10/10 超赞
Jonathan
与配偶出行
2024年02月3日
满意:清洁度、员工和服务、住宿条件和设施
Just perfect. Location, staff, room were better than we could have even expected from just the listing. Restaurant downstairs was so good we ate there 4 times - we cannot wait to return.
Jonathan
2024 年 1 月入住 3 晚
8/10 还可以
Henry Louis
2024年01月26日
Henry Louis
10/10 超赞
Helena de Albuquerque
2024年01月25日
Helena de Albuquerque
2024 年 1 月入住 2 晚
10/10 超赞
GAETANO
2024年01月18日
GAETANO
2024 年 1 月入住 1 晚
10/10 超赞
Anthony
2024年01月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Anthony
2024 年 1 月入住 2 晚
10/10 超赞
Gerardo,Cuajimalpa
与配偶出行
2024年01月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excelente hotel y excelente servicio. Muy recomendable. Además de su ubicación en la mejor zona de Venecia.
Gerardo
2024 年 1 月入住 2 晚
10/10 超赞
Gerardo,Cuajimalpa
2024年01月14日
Gerardo
2024 年 1 月入住 1 晚
10/10 超赞
ANDREA,Seregno
与家人出行
2024年01月6日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff disponibile e professionale, ottima accoglienza. Colazione ricca e internazionale.
ANDREA
2024 年 1 月入住 1 晚
10/10 超赞
Mike
与家人出行
2023年12月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel in central Venice. Highly recommend.
Mike
2023 年 12 月入住 1 晚
10/10 超赞
Arielle
2023年12月13日
满意:清洁度、员工和服务、住宿条件和设施
The hotel Saturnia has a very friendly and helpful staff! Great central location, 10-15 min walk from the Piazza San Marco whilst located in a quiet area. 2 min from a small Gondola station and 5 min walk from the Giglio Vaporetto station. The rooms have some character and are comfortable. Overall very nice hotel and very reasonable price.
Arielle
2023 年 12 月入住 3 晚
10/10 超赞
Johnny
与家人出行
2023年12月9日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Experience
I had a great experience staying at Saturnia Hotel, great customer service, the employees were very kind. The hotel is located in the middle of the points of interest. When I comeback to Venize I’ll stay in Saturnia Hotel. Thanks
Johnny
2023 年 12 月入住 1 晚
10/10 超赞
MARIA SONIA
与家人及幼儿出行
2023年12月8日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
MARIA SONIA
2023 年 12 月入住 4 晚
10/10 超赞
David
2023年12月8日
满意:清洁度、员工和服务、住宿条件和设施
Great location. For an older hotel. It is very well done and updated. Food was excellent. Small bar on the street was an extra nice touch.
David
8/10 还可以
Fernando
2023年12月6日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Muy buen hotel. Necesita modernizar habitaciones.
Hotel muy bien ubicado, en pleno centro, aunque zona muy cara.
Elnpersonal muy amable y eficaz.
Desatuno excelente y completo con platos calientes y frios, dulces y salados, postres caseros excelentes. Eché de menos opcion de dulces para diabéticos. Si había para celíacos.
En cada planta hay sala de estar, mesas con cafes e infusiones y una azotea con vistas y sitio para estar en verano e invierno.
Habitación con todo lo necesario y todo en buen estado aunque era excesivamente pequeña y demasiado vieja. El armario ocupaba muchisimo El baño, con desnivel, es peligroso.
Fernando
2023 年 12 月入住 2 晚
8/10 还可以
Walter
2023年12月6日
满意:清洁度
Walter
2023 年 11 月入住 5 晚
10/10 超赞
Felipe
2023年12月5日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Perfecto.
Todo perfecto. Suite con vista al canal. Sin ruido. Todo hacen rapido. Volveria sin duda. Muy cerca de vaporetto y San Marco.
Felipe
2023 年 11 月入住 3 晚
10/10 超赞
MUDr.Edmund
与家人出行, 商务旅客
2023年11月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Angenehmes Hotel, sehr gute Lage, Personal freundlich und hilfsbereit
MUDr.Edmund
2023 年 11 月入住 3 晚
10/10 超赞
Francesco Saverio
商务旅客
2023年11月24日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
e' uno degli alberghi del mio cuore... quando posso e hanno posto vado solo al Saturnia !!