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JW Marriott Venice Resort & Spa

5.0 star property

Choose dates to view prices

Located on the waterfront, JW Marriott Venice Resort & Spa offers a tranquil retreat with 2 poolside bars and a rooftop terrace. Enjoy international cuisine at one of the 4 on-site restaurants or unwind with aromatherapy treatments at the spa.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
The current price is HK$2,706
HK$3,067 total
includes taxes & fees
22 Mar - 23 Mar

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(6 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Garden View (Terrace)

Premium bedding, in-room safe, individually decorated

Junior Suite, 1 King Bed, Garden View (Terrace)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Terrace)

Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed (Terrace)

8.0 out of 10
Very good
(1 review)

Highlights

Terrace
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Loft, 1 Bedroom, Terrace

Premium bedding, in-room safe, individually decorated

Loft, 1 Bedroom, Terrace

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 592 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Loft, 1 Bedroom, Terrace

Living room

Loft, 1 Bedroom, Terrace

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Terrace
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, in-room safe, individually decorated

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Living area

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 646 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, in-room safe, individually decorated

Deluxe Room, 2 Single Beds

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 301 sq ft
  • Sleeps 3
  • 2 Single Beds

View all photos for Villa, 2 Bedrooms, Private Pool

Premium bedding, in-room safe, individually decorated

Villa, 2 Bedrooms, Private Pool

Highlights

Patio
Garden
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
  • 2368 sq ft
  • 1 bedroom
  • Sleeps 7
  • 2 Double Beds

View all photos for Presidential Suite, 1 Bedroom, Terrace

Living room

Presidential Suite, 1 Bedroom, Terrace

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 753 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, individually decorated

Suite, 1 Bedroom

Highlights

Patio
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 712 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Terrace
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Twin Room, 2 Single Beds

Living area

Premium Twin Room, 2 Single Beds

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

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About the area

Located in Venice, JW Marriott Venice Resort & Spa is on the waterfront. Teatro La Fenice and Doge's Palace are notable landmarks, and the area's natural beauty can be seen at Grand Canal and Lido of Venice Beaches. Travelling with kids? Consider Marina di Venezia and Maritime Station. Visit our Venice travel guide
Map
Isola delle Rose, Laguna di San Marco, Venice, VE, 30133

Restaurants

  • Ristorante da Gianni alle Zattere
  • Gelateria Nico
  • Executive Lounge Hilton
  • Ae Botti
  • Osteria Al Squero

About this property

JW Marriott Venice Resort & Spa

Luxury family-friendly hotel near Grand Canal
Take advantage of 2 poolside bars, concerts and live shows and a rooftop terrace at JW Marriott Venice Resort & Spa. Treat yourself to a body scrub, aromatherapy or a manicure/pedicure at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. Fitness classes are offered at the 24-hour gym; other things to do include volleyball and basketball. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with shopping on-site and a coffee shop/cafe.
Other perks include:
  • 3 outdoor pools and a children's pool, along with cabanas, sunloungers and pool umbrellas
  • Limo/town car service, buffet breakfast (surcharge) and bike hire
  • Express check-out, supervised childcare (surcharge) and laundry services
  • Concierge services, a lift and 14 meeting rooms
  • Guest reviews speak highly of the helpful staff
Room features
All 266 individually furnished rooms feature comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with bidets and baths or showers
  • 42-inch flat-screen TVs with premium channels
  • Separate sitting areas, recycling and fridges

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: EUR 45 per person
  • 2 bars/lounges
  • 2 poolside bars
  • 4 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Cucina Daily Restaurant
  • Dispensa Delicatessen
  • Dopolavoro
  • Giardino Restaurant
  • Sagra Rooftop Restaurant

Things to do

  • 2 outdoor padel courts
  • 24-hour gym
  • 3 outdoor pools
  • Basketball
  • Bicycle rentals
  • Children's club
  • Children's pool
  • Concerts/live shows
  • Farming classes
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Volleyball

Family friendly

  • 3 outdoor pools
  • Children's club (surcharge)
  • Children's games
  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 14 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (4,284 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • On the waterfront
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Doorbell and phone notification
  • Front entrance ramp
  • Handrails in stairways (110 centimetre high)
  • Lift (90 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (80 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 4 floors
  • 5 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Renovations and closures

The property is closed between 17 November and 28 February.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 130 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 25 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls and litter trays are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 130.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 per cent reduction applies from 1–31 January.
  • A tax is imposed by the city: From 1 January to 31 January, EUR 3.50 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February to 31 December, EUR 5.00 per person, per night for adults; EUR 2.50 per night for guests aged 10-16 years old.
  • COVID-19 testing fee (antigen/rapid screening): EUR 65 per person, per stay.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 45.00 per person
  • Pet fee: EUR 130 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 130.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT027042A1VO5LODYY

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from April to September
Pool access available from 9 AM to 8 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
Guests under 16 years old are not allowed in the spa

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

JW Marriott Venice Resort
JW Marriott Venice
Jw Marriott Venice & Venice
JW Marriott Venice Resort & Spa Hotel
JW Marriott Venice Resort & Spa Venice
JW Marriott Venice Resort & Spa Hotel Venice

Frequently asked questions

Does JW Marriott Venice Resort & Spa have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 9 AM to 8 PM.

How much does it cost to stay at JW Marriott Venice Resort & Spa?

As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at JW Marriott Venice Resort & Spa on 22 Mar 2026 start from HK$2,706, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is JW Marriott Venice Resort & Spa pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 25 kg per pet. There's a fee of EUR 130 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at JW Marriott Venice Resort & Spa?

JW Marriott Venice Resort & Spa doesn't offer parking.

What time is check-in at JW Marriott Venice Resort & Spa?

Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at JW Marriott Venice Resort & Spa?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is JW Marriott Venice Resort & Spa located?

This family-friendly hotel is located on the waterfront, close to Giudecca 795, Maritime Station and Zattere. Also nearby are Squero di San Trovaso and Gallerie dell'Accademia.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

JW Marriott Venice Resort & Spa Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Location

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 369 out of 541 reviews
Rating 8 - Good. 108 out of 541 reviews
Rating 6 - Okay. 43 out of 541 reviews
Rating 4 - Poor. 15 out of 541 reviews
Rating 2 - Terrible. 6 out of 541 reviews

Reviews

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic facilities, amazing staff, fabulous location
Stayed 1 night in Sep 2025

10/10 Excellent

SALLIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and property were beautiful. The staff was amazing, very friendly, welcoming, professional, and helpful. We ate at 3 of the restaurants and all three were fantastic. The staff at breakfast were wonderful.
Stayed 1 night in Sep 2025

10/10 Excellent

Elleena

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service, transportation, spa, family-friendly
Stayed 4 nights in Sep 2025

10/10 Excellent

Ubah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and amazing service with very convenient transportation.
Stayed 2 nights in Jul 2025

10/10 Excellent

Gino

Liked: Cleanliness, amenities, property conditions & facilities
Pool warm!!
Stayed 1 night in Oct 2025

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and facility! Very nice professional hotel staff! Loved the views of Venice from the resort!Amazing views from Infinity pool and rooftop! The best feature the resort had transportation every 30 min from the hotel to Venice and opposite!
Stayed 2 nights in Jul 2025

8/10 Good

Gary

Liked: Cleanliness, amenities, property conditions & facilities
The location is perfect and the room is clean, modern and spacious. I would recommend getting a water taxi there for a James Bond entrance! Facilities are good and staffs are friendly.
Stayed 5 nights in Jun 2025

10/10 Excellent

Debabrata

Liked: Cleanliness, staff & service, property conditions & facilities
Location, service and the property were all excellent. Great place to stay and explore Venice.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ann Clare

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property with fantastic dining options.
Stayed 2 nights in Oct 2023

10/10 Excellent

Naomi Jade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely property away from the business of venice town. The shuttle was perfectly ran and all the staff are super polite, welcoming and friendly !
Stayed 3 nights in Mar 2025

10/10 Excellent

seyed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility and friendly staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place with decent food.
Stayed 3 nights in Oct 2023

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful getaway! Staff is friendly and very helpful; greeters, receptionists, bartenders, and waiters.
Stayed 3 nights in Nov 2024

10/10 Excellent

Emaan

Liked: Cleanliness, staff & service, property conditions & facilities
Very unique resort on its own island.
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds. Excellent restaurants
Stayed 1 night in Jun 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous friendly staff!
Stayed 2 nights in Sep 2024

10/10 Excellent

Sherina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff and ambience

10/10 Excellent

Srinivasa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay .. we had a great time .. staff took good care of my family .. would come again n stay there for sure .
Stayed 1 night in Aug 2023

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent, pleasant and quiet hotel and service

Nice hôtel on the island. Lovely garden. Confortable room. Quiet :) food is expensive but you are in Venice … spa needs to be booked and quite expensive even if you are staying in the hotel.
Stayed 2 nights in Mar 2025

6/10 Okay

Chris

Liked: Amenities
Disliked: Staff & service
overall it was overate and not worth the money. House keeping service was poor and the rooms are quite old. It is a 40 mins commute from city centre so it is not the most convenient location for short term travel.
Stayed 6 nights in Jul 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing property and service.

The property is simply amazing! The rooms are spacious with vaulted ceilings and very nice bathrooms—with super good water pressure. We also loved the spiral staircase around the elevator with windows that had views of the property. It’s a nice way to get a little bit of exercise. The free breakfast had every breakfast option imaginable.
Stayed 3 nights in Feb 2025

10/10 Excellent

DUNCAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow, wow, wow! Super place, very James Bondy as you arrive by taxi boat - thats all I'm going to say on that. Stayed here with my family. Super relaxing by the roof top pool every morning, not crowded at all. Then gorgeous roof top bar lunch everyday. Then dress up for the afternoon evening, jump onto the free shuttle boat into the city. This on its own was amazing. Lovely sights and restaurants in Venice. Wasn't that busy at all. Service back at the hotel was excellent. Special mention to all these lovely people that just smiled and chatted and gave great service always: Buse, Ruwani, Giada, Ioana, Eva, Martina and of course Falippo and is Old Fashions! Thanks everyone. We'll be back
Stayed 7 nights in Jul 2025

8/10 Good

Diane

Liked: Cleanliness, staff & service, amenities
The property could use a refresher for their lounge cushions and customer service for drinks and towels by the family pool are not amazing and understaffed. Food overall is good though. The property is well kept but the pools could use a refresher in terms of stained stones ect. And the gravel on one side to the pool with lounge chairs isn’t awesome. Kids club is nice but they could come up for more diversity for outdoor activities ect Overall a good experience
Stayed 3 nights in Jul 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant. Wonderful facilities and views. Superb service. Immensely attentive and helpful staff. The hotel is maintained to the highest standards and has extensive grounds. A pure delight.
Stayed 3 nights in Aug 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What an amazing experience we had such a fun time. My kids slept very well in the beds were very comfortable. It was easy to get in and out of Venice and much more relaxing on the island. The kids loved it
Stayed 2 nights in Jun 2024