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关于威尼斯纳圣瑞吉酒店的点评

5 out of 5
威尼斯纳圣瑞吉酒店
Campo Barozzi, San Marco 2159, Venice, VE

点评

9.6

绝佳

10 分 - 超赞。67 条好评，共有 75 条点评" "
8 分 - 还可以。3 条好评，共有 75 条点评" "
6 分 - 一般。2 条好评，共有 75 条点评" "
4 分 - 很差。1 条好评，共有 75 条点评" "
2 分 - 糟糕。2 条好评，共有 75 条点评" "

10/10

清洁度

9.8/10

员工和服务

9.6/10

服务设施

9.8/10

住宿条件和设施

9.8/10

环保

点评

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚

10/10 超赞

Sojin

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Friendly staff, fantastic view & food, great room service,
2024 年 4 月入住 1 晚

10/10 超赞

Naeem

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Amazing hotel! From the rooms to all the staff were friendly! Always greeting and helpful. Location is 10/10 as well just minutes walk to St.Mark square. Highly recommend staying here.
2024 年 4 月入住 2 晚

10/10 超赞

Maria Carolina，Hawaiian Gardens

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Loved the St. Regis. Will stay there again.
2024 年 2 月入住 5 晚

10/10 超赞

Mark

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Greatest customer service imaginable!!!!!!! 5 star all the way!!!!
2024 年 3 月入住 2 晚

10/10 超赞

Alan

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Would be happy to return
2024 年 2 月入住 5 晚

10/10 超赞

Mishaal

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The st. Regis was phenomenal. I reached out to them to coordinate a birthday during our stay and they were very responsive, accommodating, and made great recommendations. They organized everything for us and took care of us prior and during our stay. They were gracious enough to upgrade us to a presidential suite just bc it was a birthday and they welcomed us to the hotel unlike any hotel I have ever stayed at. Best service, best food and best rooms. Highly highly recommend staying here and will definitely be coming back. The staff were all amazing, welcoming, informed and every person greets you by name. Phenomenal!
2024 年 1 月入住 1 晚

10/10 超赞

Michael

2023 年 11 月入住 2 晚

10/10 超赞

Benito

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 2 晚

10/10 超赞

Alejandro

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing property great location
Definitely one of the best experience in a hotel that I have endured in my last 15 years. We spent New Year’s Eve in the deck. Staff was super courteous. The music was amazing and the view of the fireworks were spectacular. Definitely I would try to repeat this hotel at any ocassion that I visit Venice. The rooms were spacious and super clean. The staff was super amicable from the arrival until the departure. The staff made you feel at home welcome and tending to all our needs. Once suggestion is that you include the breakfast with your stay, the buffet was amazing. Second suggestion is great martinis at Gios with a spectacular view. Safe travels.
2023 年 12 月入住 2 晚
Elsie 于 2024年01月3日 的回复
Dear Alejandro,On behalf of the entire hotel team, I want to thank you for sharing about your experience and wishing you an exquisite New year 2024!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Your feedback has been shared with all the St Regis hosts as a way of celebrating the great guest experiences we delivered.Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Elsie DardoizeDirector of Quality

10/10 超赞

Brigette

2023 年 12 月入住 2 晚

10/10 超赞

jan

2023 年 12 月入住 1 晚

10/10 超赞

CAROLINA

满意：客房舒适度，住宿条件和设施
Experiência incrível!
O hotel é super charmoso e muito bem localizado. A equipe inteira foi hiper gentil e bem educada. Recomendo de olhos fechados!
2023 年 12 月入住 2 晚

10/10 超赞

Brannon

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 2 晚

10/10 超赞

Tania

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This hotel and staff truly know what it means to be a five star hotel… from the beautiful flowers in our room to helping us organize outings and dinners. We will always stay here if in Venice!
2023 年 11 月入住 4 晚

10/10 超赞

Cherylyn

2023 年 10 月入住 1 晚

10/10 超赞

Md

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent.
2023 年 10 月入住 2 晚

10/10 超赞

Ghaith

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Wonderful stay
2023 年 10 月入住 2 晚

10/10 超赞

Michelle

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Absolutely beautiful
2023 年 9 月入住 1 晚

10/10 超赞

Marcelo

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excelente localização!
Maravilhoso!
2023 年 9 月入住 1 晚

10/10 超赞

Simon，BROOKLYN

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Friendly and good location to all areas, especially closed to St. Marco
2023 年 8 月入住 3 晚

10/10 超赞

Thomas

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 2 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 3 晚

10/10 超赞

sidia

满意：清洁度、员工和服务、住宿条件和设施
We had an amazing time at st Regis, grat choice, good service, very close to st Marcos square and all shopping 😁 our room was clean 3-4 X per day
2023 年 8 月入住 3 晚

10/10 超赞

Melody

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Absolutely beautiful!! Fell in love with everything in this place
2023 年 8 月入住 3 晚

10/10 超赞

Jorge，CDMX

满意：清洁度、员工和服务、住宿条件和设施
Hermoso lugar y excelente atención
2023 年 7 月入住 2 晚

10/10 超赞

Carlos

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Incredible
PHENOMENAL EXPERIENCE! From the staff, to the rooms, and the location. Everything was truly superb! As any St. Regis it didn't miss a beat.
2023 年 7 月入住 3 晚

10/10 超赞

Alexis

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Perfection!
2023 年 6 月入住 3 晚

6/10 一般

vicente

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
MUY AGRADABLE HOTEL AUNQUE CARO PARA LO QUE ES.
2023 年 6 月入住 3 晚

10/10 超赞

Jeffrey

2023 年 6 月入住 5 晚

6/10 一般

Massimo

2023 年 6 月入住 1 晚

10/10 超赞

Stephen，Austin

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Suite 4401 was spectacular! Beautiful, luxuriously appointed suite with an amazing terrace showcasing a gorgeous view of Basilica di Santa Maria della Salute and the canal! Stunning and so romantic ❤️
2023 年 5 月入住 2 晚

10/10 超赞

MARIO，Guayaquil

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hotel was excellent. Very close to the principal Venice attractions.
2023 年 4 月入住 9 晚

10/10 超赞

Toyin

2023 年 3 月入住 2 晚

10/10 超赞

Timothy

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Property is beautiful and location wonderful. The remodel they did in 2019 really gives this property an updated feeling. Our room was gorgeous! Thank you so much 😊
2023 年 3 月入住 3 晚

10/10 超赞

Augusto

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This property is hands down the best in Venice, location/staff/rooms/restaurant/amenities. I was thoroughly impressed by this St. Regis. I would come back 100 times over and never be over it. You want world class luxury in Venice, look no further. I cannot say enough. Love this place.
2023 年 2 月入住 4 晚

10/10 超赞

Nizar

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 11 月入住 3 晚

10/10 超赞

Scott

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Property
Staff was spot on. Very helpful. The property was beautiful. Great location.
Drinks and a view.
2022 年 10 月入住 3 晚

10/10 超赞

Sarah

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2022 年 9 月入住 4 晚

2/10 糟糕

Patricia Jean，East Lansing

与配偶出行
不满意：员工和服务
Was so very disappointed in the staff and lack of help received. We arrived on Friday morning and unfortunately my luggage did not. While at airport I filled out the necessary paperwork and when I checked into hotel they took the information and assured me they would help resolve the problem. Everyday I checked with the staff and they kept telling me it would arrive soon. When checking out Sunday morning they told me take my luggage was at airport but that they would send on to me. I asked if I could go pick it up at the airport because we were driving to our next destination in Portofino. They said no they would get to me but that I had to pay $850.00. This is ridiculous because it wasn’t my fault and shouldn’t the airport be responsible for delivering to me. They said no that was my responsibility. I am now in Portofino still waiting for my luggage
2022 年 9 月入住 1 晚

10/10 超赞

Nestor

2022 年 9 月入住 2 晚

10/10 超赞

Guerdine

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I’ve been traveling a lot lately but that was the first time I received a welcome like the one in st Regis hotel in Venice. Good staff, reliable just Waww like the city. Definitely I will come back
2022 年 8 月入住 2 晚

10/10 超赞

Mark

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The water was sipping out of the shower under the glass door or walls
2022 年 8 月入住 3 晚

10/10 超赞

SC

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 7 月入住 2 晚

8/10 还可以

Kazuya

满意：住宿条件和设施，清洁度
2022 年 6 月入住 3 晚

10/10 超赞

ESCALATUR LDA

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Hotel excelente
2022 年 3 月入住 4 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Das Hotel ist Top. Alles hervorragend 👌
2021 年 10 月入住 4 晚

10/10 超赞

James

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Weekend in Venice
Amazing stay. Came for long weekend to celebrate our anniversary. Fantastic hotel in stellar location
2020 年 9 月入住 3 晚
GET 于 2020年09月9日 的回复
Dear James, Please let us first thank you for your exquisite words of appreciation in respect of your recent stay at our St.Regis Venice and for your review. Allow us to wish you happy belated anniversary! We hope to have the pleasure of welcoming you back in the near future in the best address of the city. With best regards Guest Experience Team

2/10 糟糕

Rosi，Miami-Dade

Unable to travel to Venice from US due to COVID 19 and they refused to provide a refund or credit for another time because it was a non-cancellable reservation. I would think that such a reputable company would have understood that this pandemic was outside of our control and made some concessions. I would have loved to visit next year when I can actually visit Venice, now I will never recommend this hotel affiliation again. Apparently not concerned with their image and customer service.
2020 年 9 月入住 2 晚

10/10 超赞

SJL，London

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Wonderful hotel and amazing location Full of art work We opted for a room with a view and terrace really worth it Great food on a canal side location so stunning views Very clean Exceptional team to ensure your stay is perfect Definitely recommend
2020 年 8 月入住 3 晚
GET 于 2020年09月9日 的回复
Dear SJL, First of all we would like to thank you for your preference towards our property and for having stayed with us. By reading your review, we would like to express our gratitude and sincere thanks for your words of appreciation and reccomendations. We immediately have passed your compliments to all our St.Regis Venice Hosts and they are joining us in thanking you so much. We hope to welcoming you very soon to the best address in Venice. With warmest regards Guest Experience team