We stayed at this property on May 31. Our room was located on the ground floor. Around 4 a.m., we experienced a very disturbing and alarming incident: someone attempted to enter our room.
To our shock, they were able to unlock the front door. Fortunately, the safety latch prevented them from coming in. Then, the same person went around and successfully opened the back door. My wife had to physically hold the door shut and shout, which caused the intruder to flee.
We reported the incident to the front desk. They took note of our complaint, but what deeply concerns us is how the individual managed to unlock doors that are supposed to be accessible only by key card.