「Unfortunately, there was no housekeeping during our stay. We were not provided with fresh towels or extra bed linen, and the coffee and tea supplies were not replenished. The room was also very small, and the bed was extremely hard.」
「The staff were very helpful and super nice! I was a solo traveler and I felt very safe at the place and in vernazza in general. They also have really great pesto pasta!」
「A great room with wonderful view and a very comfortable bed. All rooms are small in the village, but the village is one of the 2 best places in cinque terra. Lots of exercise because of the stairs. No breakfast, but the village has plenty of restaurants」
「There is no front desk or staff available to help us with check in or carrying luggage up the stairs. We arrived after 7 pm. No one answered the bell that was in the directions and I didn’t realize that there was another set of instructions for later arrivals. A local helped us call the manager who gave us instructions for the keypad which was in a different building. We had a misunderstanding about the price because I believed that I had booked it in Canadian dollars but it was in Euros, and...
「We lost one whole hour because they sent us to a different location. At the end, after a lot of insisting on our part, they gave us the address we booked but a different, much smaller room. 😡」
「The owner of this property is outstanding. He goes the extra mile for his customers. The room had everything we needed and he restocked our water daily. A bottle of wine was included as well. His hospitality made our experience in Cinque Terre even more memorable. Thank you Massimiliano (the owner).」
「Amazing location with stunning views of the Vernazza harbor! The apartment was perfect for our family of 3. The small bathroom was fine for us but others might need more room. We didn’t use the kitchen, but it was furnished with plenty to cook a meal for yourself. We loved watching sunset on the balcony. A gem! 」