Burntwood Vida Beauty Clinic Hotels

"Staff are great but had not hearing"

"Clean Room. Very professional."

"The man in reception was so very helpful "

"Super spa … and treatment "

"Welcoming staff, great atmosphere. Fab for dogs, convenient to high street. "

"Safe with cctv . "

"Tidy older hotel. Night stand was very dusty, so I’m not sure when our room as used last. Shower was fantastic, warning for the hot water should not be ignored! This was a convenient walk into town. "

"On arrival we were able to enter the property easily and found a large spacious house according to the listing.However, on looking for cups to make tea we saw that cups, glasses and crockery were dirty and so we ran the dishwasher soon after arriving. We also found dirty roasting pans in two of the ovens. One of the frying pans was extremely rusty and should have been disposed of long ago. The property was clean overall except for the utility room which had very grimy work surfaces. There was also a lack of kitchen utensils.In the master bathroom the bath surround was falling away from the bath.I messaged the host with three questions:There was a washer but I couldn’t find a dryer. The host stated that the machine was both but it definitely was not a dryer.Where is the microwave? The host stated that the left hand oven was the microwave. It is in fact a conventional oven, there is no microwave.I asked if there was a coffee machine/french press/pod machine. The host responded that there was a coffee machine next to the electric kettle - there was no coffee machine.When we returned late on our last day we found a drying rack and a coffee machine - little bit late for us but good for next occupants.I don’t think that the host ever visited the house and so doesn’t know what is there, very sad."

"It was tidy quiet "