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关于维也纳费迪南德大酒店的点评

维也纳费迪南德大酒店
Schubertring 10-12, Vienna

点评

8.8

超赞

10 分 - 超赞。601 条好评,共有 1000 条点评" "
8 分 - 还可以。265 条好评,共有 1000 条点评" "
6 分 - 一般。87 条好评,共有 1000 条点评" "
4 分 - 很差。26 条好评,共有 1000 条点评" "
2 分 - 糟糕。21 条好评,共有 1000 条点评" "

9.4/10

清洁度

9.0/10

员工和服务

8.6/10

服务设施

9.0/10

住宿条件和设施

8.8/10

环保

点评

10/10 超赞

YI CHUN

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice hotel
Nice hotel with friendly staffs.
2023 年 9 月入住 4 晚
Katrin - Front Desk 于 2023年10月6日 的回复
Dear Yi Chun, warmest greetings from Vienna and thank you for your 10 out of 10 review! We really do appreciate our guests taking the time to leave us feedback. We are delighted that you speak so highly of the attentive service you received and had such a wonderful stay. We look forward to welcome you back very soon.Kind regards from your Viennese home,

6/10 一般

YING

与家人出行
满意:清洁度、住宿条件和设施、客房舒适度
Not reach my expectations
Small hotel , many guest , room is nice but is not soundproof.,in the morning the housekeeping made sound outside already .. breakfast is good but very crowded, I wait there 15mins to find a table, the service very busy like battle , and full of people,even it is a nice restaurant, I can’t enjoy it much , feel anxiety . Swimming pool is just for taking pictures, extremely small and full of guest . There is no electric kettle in the room. front desk is not professional, I want put some food in fridge after check out they refused . The restaurant downstairs is beautiful but food is so so, no expectations for food in Vienna .If you want privacy and spacious will be disappointed in hot season
2022 年 7 月入住 2 晚
Amanda W. - Front Desk Supervisor 于 2022年11月26日 的回复
Dear Ying, thank you very much for taking the time to send us your review. Our guests’ feedback is extremely valuable for us, so we can keep improving our service and make sure our guests feel at home. We are very sorry to hear that our hotel did not fully meet your expectations. Nothing affects us more than a guest who has unfortunately left with negative memories of our house. We would be very happy to welcome you to our hotel again in the near future in order to convince you of our high standards of accommodation and service. If you have any further questions, feel free to reach out to us directly. Best regards from Vienna

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 12 月入住 3 晚
Katharina 于 2020年01月5日 的回复
Good morning, thank you so much for your feedback which is much appreciate. We are happy to meet your expectations. Best regards from Vienna, Katharina Hettegger, Front Office Manager

10/10 超赞

真实旅客

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
近市中心,方便参觀景区,酒店服务人员非常友善,十分感谢他们。我每天都在酒店用早餐,即叫即做,食物亦用心選擇口味,完全是西式,付合我的喜好。
2019 年 11 月入住 2 晚
Front Office Supervisor 于 2019年11月21日 的回复
Good afternoon from Vienna, thank you very much for your feedback which is much appreciated! We are happy to read that you totally enjoyed your stay here at the Grand Ferdinand. Kind regards, Nina Prinz Front Office Supervisor

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 7 月入住 2 晚
Elisabeth Ebner 于 2019年08月6日 的回复
Thank you so much for your feedback which is much appreciate. We are happy to meet your expectations. Best regards from Vienna Elisabeth Ebner Front Office Supervisor

8/10 还可以

Kam

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
一間有管理、有服務的酒店。
在市中心,很方便。餐廳食物質素不錯,服務也好。
2019 年 3 月入住 1 晚
Hanna Burgschat 于 2019年03月14日 的回复
Dear Kam, thank you for your nice feedback. We hope you had a great stay in Vienna & we wish you a lovely day. Best regards, Hanna Burgschat, Assistant Front Office Manager

10/10 超赞

Theis Romme,Solrød Strand

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hyggeligt centralt beliggende
2024 年 4 月入住 2 晚
Stephan - Front Desk 于 2024年04月29日 的回复
Dear Theis Romme,Thank you so much for your excellent review! We're delighted to hear that you enjoyed the central location of our hotel. It was our pleasure to provide you with a comfortable stay, and we look forward to welcoming you back soon.Warm regards,

10/10 超赞

Pascal

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Coin petit déjeuné très agréable (terrasse, choix). Musique française à tous les étages...
2024 年 4 月入住 4 晚
Katrin - Front Desk Supervisor 于 2024年04月24日 的回复
Dear Pascal, thank you for your kind feedback! We are extremely delighted that you enjoyed your stay with us. It is also delightful reading that you really enjoyed our rooftop terrace and the music. We hope you will visit us again in a future date. Kind regards,

6/10 一般

Rick

与配偶出行, 团体旅客
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
Das Hotel war sehr gut und die Zimmer waren auch in Ordnung nur das Personal in der Rooftop Bar, besonders die blonde Empfangsdame, war sehr unfreundlich da erwarte ich einen besseren Service vor allem für den Preis. An zwei hintereinander folgenden Tagen so unfreundlich zu sein obwohl wir Gäste des Hotels waren, ist schon sehr dreist gewesen. Wir werden hier nicht mehr übernachten.
2024 年 4 月入住 3 晚
Katrin - Front Desk Supervisor 于 2024年04月16日 的回复
Lieber Rick, vielen Dank für Ihr Feedback. Nichts macht uns betroffener als ein Gast, der unser Haus nicht mit ausschließlich positiven Erinnerungen verlässt. Wir entschuldigen uns, wenn unser Personal während Ihres Aufenthaltes reserviert oder kalt wirkte - wir bemühen uns um einen exzellenten Service und darum, dass sich jeder Gast bei uns willkommen fühlt. Wir würden uns sehr freuen, Sie in naher Zukunft erneut bei uns begrüßen zu dürfen, um Sie von unseren hohen Standards und Serviceleistungen zu überzeugen. Nochmals vielen Dank für Ihren Aufenthalt bei uns und dass Sie sich die Zeit genommen haben, uns Ihr Feedback mitzuteilen. Selbstverständlich stehen wir Ihnen sehr gerne jederzeit für Ihre Fragen zur Verfügung.Mit lieben Grüßen aus Wien,

10/10 超赞

German

满意:清洁度、服务设施、住宿条件和设施
Excelente trato del personal.
2024 年 4 月入住 3 晚
Katrin - Front Desk Supervisor 于 2024年04月6日 的回复
Dear Guest, thank you very much for your great review, which we deeply appreciate. We are glad that you enjoyed your stay at our hotel and in Vienna, and are especially happy to hear you had such a great experience with our staff. We would be very happy to welcome you to our Grand Ferdinand again in the near future.Best regards from Vienna,

10/10 超赞

SeoHyun

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great service, location, and overall
2024 年 3 月入住 3 晚
Stephan - Front Desk 于 2024年04月5日 的回复
Dear SeoHyunWe are absolutely delighted to hear that you enjoyed your recent stay with us! Your kind review means a lot to our team and gives us a big boost of motivation. We can hardly wait for the chance to welcome you back again soon. Thank you for choosing to stay at our hotel, and remember, if there's anything you need, we're always here to assist you.Kind regards

10/10 超赞

Zakaria

满意:清洁度、员工和服务、服务设施、住宿条件和设施
.
2024 年 3 月入住 3 晚
Stephan - Front Desk 于 2024年03月29日 的回复
Dear Zakaria,we are thrilled to hear that you had a fantastic experience at our hotel. We always make sure to give great service and make our guests feel really special. We can't wait to see you again for another stay!Kind regards,

10/10 超赞

Kristin

2024 年 3 月入住 2 晚
Stephan | Front Desk 于 2024年04月15日 的回复
Dear Kristin,thank you for your kind feedback! We are extremely delighted that you enjoyed your stay with us. We hope you will visit us again in a future date. Kind regards

10/10 超赞

LAURA

2024 年 2 月入住 1 晚
Katrin - Front Desk Supervisor 于 2024年03月26日 的回复
Dear Laura, warmest greetings from Vienna and thank you for your 5 out of 5 review! We really do appreciate our guests taking the time to leave us feedback. We are delighted that you speak so highly of the attentive service you received and had such a wonderful stay. We look forward to welcome you back very soon. Kind regards from your Viennese home,

10/10 超赞

Ann-Christin

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 3 晚
Katrin - Front Desk Supervisor 于 2024年03月10日 的回复
Dear Ann-Christin, warmest greetings from Vienna and thank you for your review! We really do appreciate our guests taking the time to leave us feedback. We are delighted that you speak so highly of the attentive service you received and had such a wonderful stay. We look forward to welcome you back very soon. Kind regards from your Viennese home,

8/10 还可以

Heidie

与家人出行
满意:住宿条件和设施,清洁度
La ubicación es súper buena, el desayuno esta súper muy variado… Pero la habitación es demasiado pequeña y muy oscura.. La atención en los restaurantes es bajo reservación exclusivamente y en recepción no te dan esa información cuando haces check in.. Llegue en la tarde noche quise cenar en sus restaurantes y no pude aún cuando había mesas disponibles.
2024 年 1 月入住 4 晚
Katrin - Front Desk Supervisor 于 2024年03月10日 的回复
Dear Heidie, Thank you for taking the time to share your experience with us during your stay at our hotel. We are pleased to hear that you enjoyed the location of our hotel and the variety of the breakfast. At the same time, we deeply regret that your room was too small and dark and that you had difficulties with the service in our restaurants. It is our aim to provide all our guests with a pleasant stay and we are sorry that we could not meet your expectations in these areas.We would be very happy to welcome you to our hotel again in the near future, in order to convince you of our high standards of accommodation and service. If you have any further questions, feel free to reach out to us directly. Best regards from Vienna,

10/10 超赞

Robert

团体旅客
满意:清洁度、员工和服务、住宿条件和设施
Very good place to stay
2024 年 2 月入住 2 晚
Katrin - Front Desk Supervisor 于 2024年02月20日 的回复
Dear Robert, thank you for your kind feedback! We are extremely delighted that you enjoyed your stay with us. We hope you will visit us again in a future date. Kind regards,

8/10 还可以

TOMAS,Toronto

与配偶出行
满意:住宿条件和设施,清洁度
Good location. Nice room but small. Staff snooty, restaurants closed. Breakfast overpriced at 38 euros each. Parking cost crazy at 40 euros for Valet VIP and they want a tip on top. Actually asked for it.
2024 年 2 月入住 1 晚
Katrin - Front Desk Supervisor 于 2024年02月16日 的回复
Dear Tomas, thank you very much for taking the time to send us your review. Our guests’ feedback is extremely valuable for us, so we can keep improving our service and make sure our guests feel at home.We are sorry that we could not meet your expectations to the fullest satisfaction, but please be assured that we take your feedback and comments regarding the staff and hotel in general very seriously, as respectful and friendly treatment of guests is always very important to us. It was certainly never the staff's intention to make you feel uncomfortable. We would be very happy to welcome you to our hotel again in the near future in order to convince you of our high standards of accommodation and service. If you have any further questions, feel free to reach out to us directly. Best regards from Vienna,

10/10 超赞

真实旅客

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 3 晚
Marina D. - Front Desk Supervisor 于 2024年01月28日 的回复
Dear Guest,Thank you so much for your kind words! We're thrilled to hear that you had a wonderful experience during your stay with us. Your satisfaction is our top priority, and we're delighted that everything met your expectations.If there's anything else we can do to enhance your future visits or if you have any special requests, please don't hesitate to reach out. We look forward to welcoming you back for another fantastic stay!Warm regards

8/10 还可以

ZHAO

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
the position of the hotel is very good. the room is small
2024 年 1 月入住 1 晚
Marina D. - Front Desk Supervisor 于 2024年01月28日 的回复
Dear Guest,Thank you for sharing your feedback with us. We are pleased to hear that you found the location of our hotel to be very good.We understand that the size of the room may not have met your expectations. We apologize for any inconvenience this may have caused during your stay. Your feedback is valuable to us, and we will take it into consideration as we strive to improve the overall guest experience.If there is anything else we can do to make your future stays more comfortable, please do not hesitate to let us know. We appreciate your patronage and hope to welcome you back in the future.Best regards from Vienna

10/10 超赞

Jack

满意:清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 3 晚
Marina D. - Front Desk Supervisor 于 2024年01月28日 的回复
Dear Guest,Thank you so much for your kind words! We're thrilled to hear that you had a wonderful experience during your stay with us. Your satisfaction is our top priority, and we're delighted that everything met your expectations.If there's anything else we can do to enhance your future visits or if you have any special requests, please don't hesitate to reach out. We look forward to welcoming you back for another fantastic stay!Warm regards

10/10 超赞

Radu,London

满意:清洁度、员工和服务、住宿条件和设施
Great little hotel. Close to the city centre and transport links.
2024 年 1 月入住 2 晚
Marina D. - Front Desk Supervisor 于 2024年01月28日 的回复
Dear Radu,Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay at our hotel and found our location convenient for accessing the city center and transportation links.We strive to provide a comfortable and convenient experience for all our guests, and we're glad to know that you appreciated our efforts.We hope to have the pleasure of welcoming you back on your next visit to the city!Best regards

8/10 还可以

Rand

2024 年 1 月入住 2 晚
Katrin - Front Desk Supervisor 于 2024年02月4日 的回复
Dear Rand, thank you for your kind feedback! We are extremely delighted that you enjoyed your stay with us. We hope you will visit us again in a future date.Kind regards,

10/10 超赞

Anna

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is an extremely nice hotel with very service minded and professional staff. Everything was perfect during our stay. The breakfast buffet was superb and the location is great, close to everything in Vienna.
2024 年 1 月入住 3 晚
Marina D. - Front Desk Supervisor 于 2024年01月28日 的回复
Dear Anna,Thank you so much for your glowing review! We are thrilled to hear that you had an excellent experience during your stay at our hotel. Providing exceptional service and ensuring our guests have a memorable stay are our top priorities, and we're delighted that you found our staff to be service-minded and professional.We're also pleased that you enjoyed our superb breakfast buffet and found our location convenient for exploring Vienna's attractions.Your kind words mean the world to us, and we can't wait to welcome you back on your next visit to Vienna!Warm regards

10/10 超赞

Maximilian

2024 年 1 月入住 3 晚
Katrin - Front Desk Supervisor 于 2024年01月14日 的回复
Dear Maximillian, thank you for your kind feedback! We are extremely delighted that you enjoyed your stay with us. We hope you will visit us again in a future date.Kind regards,

10/10 超赞

ART

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 4 晚
Katrin - Front Desk Supervisor 于 2024年01月14日 的回复
Dear Art, greetings from Vienna and thank you for your 10 out of 10 review! We really do appreciate our guests taking the time to leave us feedback. We are delighted that you speak so highly of the attentive service you received and had such a wonderful stay. We look forward to welcome you back very soon.Kind regards from your Viennese home,

10/10 超赞

GIANLUCA

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Perfect spot in Vienna
Good experience in the middle of Vienna, good location, 2 internal important and well known restaurants, with austrian specialties. the only thing I didn't like is that you have to buy the entire breakfast and you can not choose a simple dish.
2023 年 12 月入住 6 晚
Katrin - Front Desk Supervisor 于 2024年01月14日 的回复
Dear Gianluca, what a delight it was reading your amazing review – thank you so much! We really appreciate your kind words regarding your stay in our Grand Ferdinand. Please be informed that you can also have a la carte breakfast at our bistro Gulasch & Söhne. We hope you will visit us again in a future date.Kind regards,

8/10 还可以

Alfredo,Mexico

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 2 晚
Katrin - Front Desk Supervisor 于 2024年01月7日 的回复
Dear Alfredo, thank you for your kind feedback! We are extremely delighted that you enjoyed your stay with us. We hope you will visit us again in a future date.Kind regards,

10/10 超赞

JOSE

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 3 晚
Katrin - Front Desk Supervisor 于 2024年01月7日 的回复
Dear Jose, greetings from Vienna and thank you for your 10 out of 10 review! We really do appreciate our guests taking the time to leave us feedback. We are delighted that you speak so highly of the attentive service you received and had such a wonderful stay. We look forward to welcome you back very soon.Kind regards from your Viennese home,

10/10 超赞

Richard J

2023 年 12 月入住 2 晚
Katrin - Front Desk Supervisor 于 2024年01月7日 的回复
Dear Richard, greetings from Vienna and thank you for your 10 out of 10 review! We really do appreciate our guests taking the time to leave us feedback. We are delighted that you speak so highly of the attentive service you received and had such a wonderful stay. We look forward to welcome you back very soon.Kind regards from your Viennese home,

8/10 还可以

Nancy

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Vienna Christmas markets
We stayed 4 nights
2023 年 12 月入住 4 晚
Katrin - Front Desk Supervisor 于 2024年01月7日 的回复
Dear Nancy, thank you for your kind feedback! We are extremely delighted that you enjoyed your stay with us. We hope you will visit us again in a future date.Kind regards,

10/10 超赞

Gabriela

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚
Katrin - Front Desk Supervisor 于 2023年12月27日 的回复
Dear Gabriela, greetings from Vienna and thank you for your 10 out of 10 review! We really do appreciate our guests taking the time to leave us feedback. We are delighted that you speak so highly of the attentive service you received and had such a wonderful stay. We look forward to welcome you back very soon.Kind regards from your Viennese home,

10/10 超赞

Elizabeth

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This hotel was absolutely lovely. The room and bathroom were so well appointed and romantic. I loved that the toilet was truly separate from the shower. The bed and linens were very comfortable. The view out the large window was nice. We were able to walk to the ballet from the hotel. The restaurant downstairs has great schnitzel.
2023 年 12 月入住 2 晚
Katrin - Front Desk Supervisor 于 2023年12月27日 的回复
Dear Elizabeth, what a delight it was reading your amazing review – thank you so much! We really appreciate your kind words regarding your stay in our Grand Ferdinand and we are happily sharing them with the whole Team. It is also delightful reading that you really enjoyed our interior of our rooms. We hope you will visit us again in a future date.Kind regards,

8/10 还可以

Varnavas

2023 年 12 月入住 3 晚
Katrin - Front Desk Supervisor 于 2023年12月27日 的回复
Dear Varnavas, thank you for your kind feedback! We are extremely delighted that you enjoyed your stay with us. We hope you will visit us again in a future date.Kind regards,

10/10 超赞

Jordan

2023 年 12 月入住 4 晚
Katrin - Front Desk Supervisor 于 2023年12月27日 的回复
Dear Jordan, greetings from Vienna and thank you for your 10 out of 10 review! We really do appreciate our guests taking the time to leave us feedback. We are delighted that you speak so highly of the attentive service you received and had such a wonderful stay. We look forward to welcome you back very soon.Kind regards from your Viennese home,

8/10 还可以

Anca-Monica

2023 年 12 月入住 5 晚
Katrin - Front Desk Supervisor 于 2023年12月27日 的回复
Dear Anca-Monica, thank you for your kind feedback! We are extremely delighted that you enjoyed your stay with us. We hope you will visit us again in a future date.Kind regards,

10/10 超赞

Janice

满意:清洁度、员工和服务、服务设施、住宿条件和设施
The 8th floor area has a great view over the roofs. Loved having a gym. It is central to all the major sites making a very walkable visit. It is also central to public transportation.
2023 年 12 月入住 4 晚
Marina D. - Front Desk Supervisor 于 2023年12月13日 的回复
Dear Janice,thank you for taking the time to share your positive experience with us! We're delighted to hear that you enjoyed the great view from the 8th floor and that you appreciated the convenience of having a gym. It's wonderful that our location proved to be central to all major sites, making your visit highly walkable. Additionally, we're pleased to know that our proximity to public transportation added to the overall convenience of your stay.Your feedback is invaluable to us, and we're thrilled that we could contribute to making your experience enjoyable.

10/10 超赞

Jochen

商务旅客
满意:清洁度、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚
Amanda W. – Assistant Front Office Manager 于 2023年12月15日 的回复
Lieber Jochen, vielen herzlichen Dank für Ihr nettes Feedback. Es freut uns sehr zu hören, dass Sie einen angenehmen Aufenthalt hatten. Wir würden uns freuen Sie bald wieder bei uns begrüßen zu dürfen. Freundliche Grüße aus Wien

10/10 超赞

Ryan

2023 年 12 月入住 1 晚
Amanda W. – Assistant Front Office Manager 于 2023年12月15日 的回复
Lieber Ryan, vielen herzlichen Dank für Ihr nettes Feedback. Es freut uns sehr zu hören, dass Sie einen angenehmen Aufenthalt hatten. Wir würden uns freuen Sie bald wieder bei uns begrüßen zu dürfen. Freundliche Grüße aus Wien

10/10 超赞

Ulf

2023 年 11 月入住 2 晚
Amanda W. – Assistant Front Office Manager 于 2023年12月15日 的回复
Lieber Ulf, vielen herzlichen Dank für Ihr nettes Feedback. Es freut uns sehr zu hören, dass Sie einen angenehmen Aufenthalt hatten. Wir würden uns freuen Sie bald wieder bei uns begrüßen zu dürfen. Freundliche Grüße aus Wien

10/10 超赞

Jasem

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The location and staff are great very welcoming also it is almost near to the center
2023 年 11 月入住 4 晚
Marina D. - Front Desk Supervisor 于 2023年12月13日 的回复
Dear Jasem,Thank you so much for your positive feedback! We're thrilled to hear that you found our location convenient and that our staff contributed to a welcoming atmosphere. Being close to the center is one of our key advantages, and we're delighted that it enhanced your overall experience.Your satisfaction is our top priority, and we appreciate you taking the time to share your thoughts.Best regards from Vienna.

10/10 超赞

Marco

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Top Lage, freundlicher Service, sauber und gut ausgestattet
2023 年 11 月入住 2 晚
Marina D. - Front Desk Supervisor 于 2023年12月13日 的回复
Lieber Marco,vielen Dank für Ihre freundliche Bewertung! Es freut uns sehr zu hören, dass Sie mit unserer Lage zufrieden waren. Unser Ziel ist es, unseren Gästen einen angenehmen Aufenthalt zu bieten, und es ist großartig zu erfahren, dass Sie unseren Service als freundlich empfunden haben.Sauberkeit und eine gute Ausstattung sind uns ebenfalls sehr wichtig, und es ist erfreulich zu hören, dass Sie dies in Ihrem Feedback hervorheben. Wir setzen alles daran, eine Wohlfühlatmosphäre für unsere Gäste zu schaffen.Wir danken Ihnen herzlich für Ihr Vertrauen und freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen. Liebe Grüße aus Wien

10/10 超赞

Rafael

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great stay.
2023 年 11 月入住 1 晚
Katrin - Front Desk 于 2023年11月29日 的回复
Dear Rafael, thank you for your kind feedback! We are extremely delighted that you enjoyed your stay with us. We hope you will visit us again in a future date.Kind regards,

10/10 超赞

Chris

2023 年 11 月入住 1 晚
Amanda W. - Assistant Front Office Manager 于 2023年11月15日 的回复
Dear Chris, thank you very much for your great review, which we greatly appreciate. We are glad that you enjoyed your stay at our hotel and in Vienna. We would be very happy to welcome you to our Grand Ferdinand again in the near future. Best regards from Vienna

10/10 超赞

Jaan

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Lovely hotel with amazing breakfast
Its the 2:nd time we visited this wonderful hotel this year and they delivered the same high level of service, comfort and quality like last time! The breakfast is lovely with the stunning view of Vienna skyline, the location is great and the service is wonderful. We will be back for the third time for sure! Thank you!
2023 年 11 月入住 1 晚
Amanda W. - Assistant Front Office Manager 于 2023年11月15日 的回复
Dear Jaan, thank you very much for your great review, which we greatly appreciate. We are glad that you enjoyed your stay at our hotel and in Vienna. We would be very happy to welcome you to our Grand Ferdinand again in the near future. Best regards from Vienna

8/10 还可以

Janice

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 4 晚
Amanda W. - Assistant Front Office Manager 于 2023年11月15日 的回复
Dear Janice, thank you very much for your great review, which we greatly appreciate. We are glad that you enjoyed your stay at our hotel and in Vienna. We would be very happy to welcome you to our Grand Ferdinand again in the near future. Best regards from Vienna

10/10 超赞

Andre

满意:清洁度、员工和服务、服务设施、住宿条件和设施
This hotel is in close proximity to the center, the St. Stephen's cathedral. It is also walking distance to the CAT train station that connects to the airport.The rooms are clean and the staff are friendly.
2023 年 10 月入住 1 晚
Katrin - Front Desk 于 2023年10月29日 的回复
Dear Andre, warmest greetings from Vienna and thank you for your 5 out of 5 review! We really do appreciate our guests taking the time to leave us feedback. We are delighted that you speak so highly of the attentive service you received and had such a wonderful stay. We look forward to welcome you back very soon.Kind regards from your Viennese home,

8/10 还可以

Werner

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 2 晚
Katrin - Front Desk 于 2023年10月29日 的回复
Dear Werner, thank you very much for your great review, which we greatly appreciate. We are glad that you enjoyed your stay at our hotel and in Vienna. We would be very happy to welcome you to our Grand Ferdinand again in the near future.Best regards from Vienna,

4/10 很差

Werner

2023 年 10 月入住 1 晚
Katrin - Front Desk 于 2023年10月29日 的回复
Dear Werner, thank you for your feedback! We are extremely delighted that you enjoyed your stay with us. We hope you will visit us again in a future date.Kind regards,

8/10 还可以

Ralf

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nicht auszuschließen dass ich wieder komme 👍
Ein sehr zentral gelegenes Hotel - ohne dabei „laut“ zu sein. Historische Elemente bis hin zu den Lichtschalter wirken authentisch. Das Frühstück in der 8 Etage ebenfalls in einem sehr stilvollen Ambiente und sehr angenehm. Die Mitarbeiter am Empfang erfrischend jung und freundlich.
2023 年 10 月入住 1 晚
Katrin - Front Desk 于 2023年10月26日 的回复
Lieber Ralf, Wir wissen es wirklich zu schätzen, dass sich unsere Gäste die Zeit nehmen, uns ein Feedback zu geben. Wir freuen uns sehr, dass Sie den aufmerksamen Service, den Sie erhalten haben, so lobend erwähnen und einen so schönen Aufenthalt hatten. Wir würden uns freuen, Sie schon bald wieder bei uns begrüßen zu dürfen.Herzliche Grüße aus Wien,