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关于歌剧生活酒店的点评

4 out of 5
歌剧生活酒店
Kärntnerstrasse 44, Vienna, Vienna

点评

9.4

绝佳

10 分 - 超赞。684 条好评，共有 1002 条点评" "
8 分 - 还可以。263 条好评，共有 1002 条点评" "
6 分 - 一般。39 条好评，共有 1002 条点评" "
4 分 - 很差。7 条好评，共有 1002 条点评" "
2 分 - 糟糕。9 条好评，共有 1002 条点评" "

9.4/10

清洁度

9.4/10

员工和服务

9.0/10

服务设施

9.0/10

住宿条件和设施

9.0/10

环保

点评

8/10 还可以

SULIEN

满意：员工和服务，清洁度
不满意：住宿条件和设施
沙發都裂了，沒有更換新的。
2023 年 10 月入住 3 晚
Living Hotel an der Oper Team 于 2023年10月29日 的回复
Dear Sulien!Thank you for your great review!Hope to welcome you back next time!Best regards

8/10 还可以

Min-yu

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
飯店地點優 房型很大適合自助旅行
2022 年 9 月入住 2 晚
Benjamin 于 2022年09月8日 的回复
Dear Min-Yu,Thank you so much for choosing our hotel and for leaving such a lovely review!Hope to welcome you back, best regards

8/10 还可以

Chi Kit

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
位置在歌劇院旁，若晚上聽歌劇幾方便 望聖史提芬教堂有十分鐘距離 廚房很大很方便
2019 年 6 月入住 2 晚
Benjamin Szilas, Living Hotel an der Oper 于 2019年06月16日 的回复
Dear Chi Kit Thank you very much for writing about your fantastic experience in our Living Hotel an der Oper. We hope to welcome you back to our hotel in the future. Best regards Benjamin Szilas, Living Hotel an der Oper

8/10 还可以

Mel

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great location and clean
The location of hotel was perfect. Only 2 mins walk to the Vienna State Opera. And there was a lovely coffee shop, Café Museum served delicious Austrian food just around the corner. There's also a great Viet restaurant next to the cafe. Only the double bed was a bit too small for 2 since I turned over frequently at night. And there was no socket in the bathroom, that we had to plug the hairdryer in the socket next to the room door and face to the dressing mirror on the door to blow-dry the hair. We would like to thank the front desk agent who is from Budapest (Sorry we didn't know his name) on the day we leave. He was very friendly and enthusiastic. Thank you for your help.
2018 年 12 月入住 3 晚
Josef Kocanda Front Desk 于 2018年12月11日 的回复
Dear Mel, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Josef Kocanda Front Desk

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Awesome
2018 年 10 月入住 2 晚
Peter Mohos Front Desk 于 2018年11月6日 的回复
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Peter Mohos Front Office

10/10 超赞

PatChan，HK

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very close to city centre
Very close to the underground station and many tourist hot spots are within walking distance. With supermarkets nearby. Kitchen is found in the rooms and we were able to prepare some simple food. Also very close to different opera houses and even at night, we could be able to walk back to the hotel after the performance.
2018 年 8 月入住 4 晚
Peter Mohos Front Desk 于 2018年08月12日 的回复
Dear PatChan, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Peter Mohos Front Desk

8/10 还可以

真实旅客

满意：员工和服务、住宿条件和设施、客房舒适度
不满意：清洁度
2018 年 7 月入住 9 晚
Josef Kocanda Front Desk 于 2018年08月7日 的回复
Dear Sir or Madam, Thank you for the good review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Josef Kocanda Front Desk

10/10 超赞

SHU HUI

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
交通便利、價格合理(以住宿地區來看)，非常推薦這家公寓式飯店!
交通非常便利、免費瓶裝水及咖啡全日提供、公寓式飯店房間寬敞有廚房設備、免費無線網路，離歌劇院、精華逛街區、霍夫堡等著名景點都步行可達，提供早餐服務(須付費)，飯店服務人員親切熱心，非常值得推薦的住宿點!!!!
2018 年 7 月入住 3 晚
Josef Kocanda Front Desk 于 2018年07月29日 的回复
亲爱的舒慧，感谢您对我们酒店的好评！ 我们很高兴您很享受您的住宿，并希望很快再见到您。 此致Josef Kocanda前台

10/10 超赞

Alex，Taipei

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
靠近 Stattoper 的好飯店
靠近 Stattoper 和音樂廳金廳的好飯店 、地理位置非常的好、服務人員也很親切、冷氣非常的強、WiFi 強度 速度也很棒，沒有什麼好挑剔的飯店 除了裡面的電梯有點小。是一個非常值得推薦的好飯店
2018 年 6 月入住 3 晚
此致Josef Kocanda前台 于 2018年06月23日 的回复
亲爱的亚历克斯，感谢您对我们酒店的精彩评论！ 我们很高兴你喜欢你的逗留，并希望很快再次见到你。

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
This is a hotel full of historical elements.
The location is great, I love the elevator. It is fun to watch it go up and down!
2018 年 5 月入住 3 晚
Peter Mohos Front Office 于 2018年06月2日 的回复
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Peter Mohos Front Office

10/10 超赞

HAIPING

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
A surprise and high CP value of a hotel
地點特佳、在歌劇院前走路僅五分鐘、walking district ance to the national opera house. Huge living room with tidy vast space, cozy, quiet and makes you feel at home. Splendid choice for a relaxation in Vienna. A big surprise when you enter the room.
Peter Mohos Front Desk 于 2018年05月3日 的回复
Dear Haiping, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Peter Mohos Front Desk

8/10 还可以

Kwun Hang

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 3 月入住 3 晚
Josef Kocanda-front office 于 2018年03月20日 的回复
Dear Kwun Hang, thank you for your great review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 超赞

Steffen，Taiwan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
二次密月音樂之都
方便性100分、完美Sightseeing各美麗景點@@，飯店早餐服務人員很熱心，還特別煮了蛋給我們！
2017 年 12 月入住 2 晚
Richard Rese 于 2017年12月30日 的回复
Dear Steffen. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Paolo, Front Office

10/10 超赞

Jaimie，Taipei

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
很棒的飯店
工作人員每位都很好且非常貼心。 飯店小而美。 房間的高天花板，讓房間很有空間感不會覺得小。 地點很好很方便。 大推此飯店。
2017 年 11 月入住 2 晚
Peter Müller-front office 于 2017年11月14日 的回复
親愛的Jaimie，感謝您對我們酒店的精彩評論！ 我們很高興你喜歡你的逗留，希望很快再次見到你。 此致彼得·穆勒（PeterMüller）前台

8/10 还可以

Mei Lin Kitty

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
會再入住，一定不要貴格房間
我們訂兩種房間入住這洒店，最好選擇沒有浴缸房間好，冷氣大，舒適度比有浴缸房間好，雖然房間大，冷氣空調不夠，及睡牀面對窗沒有窗廉布，情侶不可以溫馨，有點失望。
2017 年 7 月入住 2 晚
Richard Rese 于 2017年07月18日 的回复
Dear Mei Lin Kitty . Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Peter Mohos Front Office

10/10 超赞

Chloe

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice hotel with perfect location
We stayed in room 304 and room 109 during our family holiday there. Room 304 is a 2 bedrooms family room, it is old and the carpets were dirty. Room 109 is a one bedroom room and it was newly renovated, very nice and clean. Both rooms get free water and 2 free bottles of beers everyday which is really nice. You can also get free bottle of water at hotel lobby. The hotel location is great, walking distance to all the attractions in city. Our packages come with breakfast, the breakfast is very simple not many choices. Overrall is really good, will stay there agin next time.
2017 年 6 月入住 4 晚
Richard Rese 于 2017年07月2日 的回复
Dear Chloe. Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us! We hope your next stay and just around the corner. Call us if there is anything we can help you with. Peter Mohos Front Office

10/10 超赞

cons，linz, Austria

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
非常滿意
地理位置絕佳、房間寬敞、我住在頂樓，窗外的景觀很棒。原本以為市中心會比較吵，但並沒有這問題。下次還要來這裡住。
Fiona Machovits, Resident Manager 于 2017年06月23日 的回复
Dear guest, thank you for taking the time to review your stay in our Hotel. We are glad to read, that you enjoyed the time in our Derag Living Hotel an der Oper and your trip to Vienna. It would be a pleasure for us, to welcome you back soon in our house. Kind regards,

8/10 还可以

Terry

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Best value hotel
Perfect location for touring, attending concerts, dining and shopping.
Richard Rese 于 2017年06月23日 的回复
Dear guest, thank you for taking the time to review your stay. It would be a pleasure for us to welcome you back soon. Kind regards, Fiona Machovits, Resident Manager

10/10 超赞

PEI JUNG，Taiwan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
完美 CP 值
地鐵在卡爾廣場，找麥當勞（廁所旁）那個出口出（有手扶梯），直走15秒到。 沙發是便宜的，但不影響住這裡的一切。 大堂有免費軟飲， coffee, 汽泡水，可樂。 早餐非常豐富。 建議出門若是2人以上就坐 UBER 便宜。 出門右走，右轉直走兩個紅綠燈，左手邊是中央市場。 出門左走直走就到歌劇院和舊城區商業街和教堂。 完美 CP 值

10/10 超赞

Fernando

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 3 晚
David, Living Hotel an der Oper 于 2024年04月30日 的回复
Dear Fernando,Thank you for taking the time to leave a perfect rating! We're thrilled to hear that you had a wonderful stay with us. If you have any specific feedback or suggestions for improvement, please feel free to share them with us. We hope to welcome you back again soon!Best regards,

10/10 超赞

salvatore

满意：清洁度、员工和服务、住宿条件和设施
Location, Location, Location! Very friendly staff! I will come back!
2024 年 4 月入住 4 晚
Living Hotel an der Oper Team 于 2024年04月27日 的回复
Dear Salvatore,thank you very much for staying with us, and for your great feedback. We hope we can welcome back soon.

10/10 超赞

Dillon

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great central location for the activities i did. Right next to subway made anything further then walking a breeze. Nice amenities.
2024 年 4 月入住 2 晚
Living Hotel an der Oper Team 于 2024年04月27日 的回复
Dear Dillon,thank you for staying in our hotel, and for taking time to give us a kind feedback. We hope to welcome you back.

10/10 超赞

MELINDA

团体旅客
满意：员工和服务，清洁度
Furniture/beds in the actual room are pretty outdated, but the inside of the hotel is absolutely beautiful. We were fairly needy as tourists and every staff encounter was very welcoming, informative, and helpful. Perfect location walking distance to most everything you’d want to do in central Vienna.
2024 年 4 月入住 3 晚
Living Hotel an der Oper Team 于 2024年04月23日 的回复
Dear Melinda, thank you very much for staying with us, and for your valuable and kind feedback. We hope to welcome you back soon.

8/10 还可以

NATALIE

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Area was very central and accessible to most areas of interest by foot. Metro within short walking distance was very convenient getting to and from airport. The property was comfortable but outdated. No modern chargers and carpet was a bit musty.
2024 年 4 月入住 4 晚
David, Living Hotel an der Oper 于 2024年04月8日 的回复
Dear Natalie,Thank you for sharing your feedback with us. We're glad to hear that you appreciated your stay in our central and well connected location. We also appreciate your honest feedback regarding the property's condition and will look into them for future improvements. We hope to have the opportunity to welcome you back in the future.Warm regards,

10/10 超赞

Akira

满意：清洁度、员工和服务、住宿条件和设施
スタッフはきめ細やかで親切 部屋も広々として(広すぎるかも)清潔 簡単な料理も出来るキッチン付き 見たい作家の作品を収蔵している美術館が近くにかたまってあり、また、各劇場にもすぐにいける距離 芸術愛好家にはベスト
2024 年 3 月入住 2 晚
Living Hotel an der Oper Team 于 2024年03月29日 的回复
Dear Akira, Thank you for staying with us and your great review. We look forward to welcome you again in our hotel next time when you visit Vienna. Best Regards,

10/10 超赞

F. Laura

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great place to stay to make many Vienna attractions walkable with easy access to tram and underground for those that aren’t
2024 年 3 月入住 2 晚
Living Hotel an der Oper Team 于 2024年03月25日 的回复
Dear Laura, Thank you for choosing Living Hotel an der Oper and your great valuable feedback. We look forward welcoming you in our hotelfor your next visit to Vienna.Best Regards,

10/10 超赞

Miranda

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Wat een centraal liggend hotel! Winkels en eetgelegenheden op loopafstand bezienswaardigheden en de metro. Lekkere, en nog eens gratis ook, koffie pakken in de hal. Vanaf het vliegveld goed te bereiken met OV( bus, metro of trein). Ontbijtzaal is niet groot, maar alles is er! Ik raad dit hotel zeker aan!!
2024 年 3 月入住 2 晚
David, Living Hotel an der Oper 于 2024年03月22日 的回复
Dear Miranda,Thank you for your glowing review! We're thrilled to hear that you enjoyed your stay and your recommendation means a lot to us. We hope to welcome you back soon for another enjoyable stay!

10/10 超赞

Jonathan

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Absolutely perfect in every way.
2024 年 3 月入住 3 晚
David, Living Hotel an der Oper 于 2024年03月18日 的回复
Dear Jonathan,Thank you so much for your amazing review. We're thrilled to hear everything was perfect for you. It's feedback like yours that really makes our day. We can't wait to have you back with us again soon.Warm regards,

10/10 超赞

Abigail

满意：清洁度、员工和服务、服务设施、住宿条件和设施
This hotel is amazing! The room (apartment) I stayed in was so luxurious and comfortable that I will stay here again in October when I return to Vienna. I also want to add that the folks at reception were fantastic and helped me find restaurants for two group dinners. I will definitely return!
2024 年 3 月入住 3 晚
David, Living Hotel an der Oper 于 2024年03月12日 的回复
Dear Abigail,Thank you so much for your wonderful review! We're glad you were satisfied with the amenities, and that our reception team could assist you with questions and recommendations. We can't wait to welcome you back in October!Warm regards,

10/10 超赞

Luis

2024 年 3 月入住 1 晚
Living Hotel an der Oper Team 于 2024年04月1日 的回复
Dear Luis, Thank you for staying in our hotel and your great rating. We look forward welcoming you back in our hotel for your next visit to Vienna. Best Regads,

10/10 超赞

Csaba

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
super Hotel um Wien zu erfahren
2024 年 1 月入住 3 晚
David, Living Hotel 于 2024年02月22日 的回复
Lieber Csaba,Vielen Dank für das positive Feedback! Es freut uns sehr zu hören, dass Du mit dem Aufenthalt und vor allem mit der Lage zufrieden warst. Wir hoffen, Dich bald wieder bei uns begrüßen zu dürfen!Herzliche Grüße

10/10 超赞

YOSHIKO

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 4 晚
Andrea 于 2024年02月13日 的回复
Dear Yoshiko, thank you for staying with us and for your kind feedback.Your Living Hotel an der Oper Team

10/10 超赞

Chihiro

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 3 晚
David, Living Hotel 于 2024年02月8日 的回复
Dear Chihiro,Thank you for the perfect score! We're delighted to hear about your positive experience. If you have any specific comments or suggestions, we'd be grateful for your feedback.Best regards,

10/10 超赞

Mary Ellen

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful, spacious room in an ideal location
2024 年 2 月入住 1 晚
Benjamin, Living Hotels 于 2024年02月4日 的回复
Dear Mary Ellen!Thank you so much for choosing our hotel and for giving us soch a wonderful review!Hope to welcome you back another time.Best regards

8/10 还可以

Lasse

商务旅客
满意：员工和服务，清洁度
2024 年 1 月入住 4 晚
Benjamin, Living Hotels 于 2024年02月4日 的回复
Dear Lasse!Thank you so much for choosing our hotel and for giving us soch a wonderful review!Hope to welcome you back another time.Best regards

10/10 超赞

Hector

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Place is super comfortable. Very centric and accesible. Staff was great.
2024 年 1 月入住 4 晚
Living Hotel an der Oper Team 于 2024年02月3日 的回复
Dear Hector, Thank you for choosing Living Hotel an der Oper and your valuable feedback. We look forward to welcoming you back in our hotel for your next visit to Vienna.Best Regards,

10/10 超赞

KIM YUJUNG

满意：清洁度、员工和服务、住宿条件和设施
4인 가족 여행으로 비엔나에서 4박 했어요 위치가 너무 좋고 바로 도로 건너편에 큰 마트가 있어서 간단하게 장 봐서 객실에서 조리해 먹기 좋아요 1층 로비에 유라 커피머신으로 커피 내려 마시고 레몬수 냉장고에 탄산수가 무료 제공 돼서 넘 편하게 잘 이용했습니다 담에도 비엔나 간다면 이 호텔에 머물려구요
2024 年 1 月入住 4 晚
Andrea 于 2024年02月1日 的回复
Dear Kim,thank you very much for staying with us, and for your kind feedback. We hope to welcome you again soon in our hotel.Your Living Hotel an der Oper Team

10/10 超赞

batuhan

团体旅客
2024 年 1 月入住 3 晚
David, Living Hotel 于 2024年01月25日 的回复
Dear Batuhan,Thank you for the great review! If you have any specific comments or suggestions you'd like to share, feel free to let us know. We appreciate your feedback and we hope to welcome you back for another fantastic stay.Best regards,

10/10 超赞

Francesco Saverio

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 2 晚
David, Living Hotel 于 2024年01月23日 的回复
Dear Francesco,Thank you for the perfect rating! We appreciate your positive feedback. If you have any additional comments or suggestions, feel free to share. We hope to welcome you back in the future.Best regards,

10/10 超赞

jack

满意：服务设施
good
2023 年 12 月入住 3 晚
Andrea 于 2024年01月18日 的回复
Dear Jack,thank you very much for staying with us, and for your kind feedback.Your Living Hotel an der Oper Team

10/10 超赞

KYOUNGJOO

与家人及幼儿出行
满意：清洁度、员工和服务、住宿条件和设施
Spacious apartment, good location, good breakfast!
2024 年 1 月入住 3 晚
David, Living Hotel 于 2024年01月17日 的回复
Dear Kyoungjoo,Thank you for the positive review! We're thrilled you enjoyed the size of your apartment, as well as our location and the breakfast offering. Your positive feedback is greatly appreciated, and we hope to welcome you back soon.Best regards.

10/10 超赞

A

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 4 晚
David, Living Hotel 于 2024年01月12日 的回复
Dear Guest,Thank you for the perfect score! If you have any specific comments or suggestions, we'd be grateful for your feedback.Best regards

10/10 超赞

Laura Lee

2024 年 1 月入住 3 晚
David, Living Hotel 于 2024年01月12日 的回复
Dear Laura,We're delighted to see you enjoyed your stay! Thank you for leaving us a review. If you have any specific comments or suggestions, we'd be grateful for your feedback.Best regards

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Location location!
My husband and I enjoyed our comfortable room for a week in December. We had a corner room with two large windows. It had a small refrigerator and a kettle, perfect for our needs. The bed was comfortable and the shower was great. The elevator was a big plus. We opted for their breakfast and were not disappointed. The reception area is lovely, and has complimentary coffee and water. The staff is friendly, professional and very helpful. We especially enjoyed our breakfast server, Joy. The location was perfect to walk the city center, the Christmas markets, catch the Big Red Bus tour, and go to concerts. We had dinner at the Grnd restaurant across the street from the hotel, and others nearby. Again, we were not disappointed. We would definitely stay there again.
Reception
Outside the breakfast room
Hotel entrance from Grnd Restaurant window
2023 年 12 月入住 7 晚
David 于 2024年01月10日 的回复
Dear Guest, Thank you for the stellar review! We're delighted to hear you and your husband enjoyed your comfortable corner room with great amenities. It's wonderful that you found our location convenient and our staff friendly and helpful. We appreciate your positive feedback and look forward to welcoming you back for another stay.Best regards,

10/10 超赞

bahareh

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Loved staying at this hotel. Perfect location, great hotel! We will definitely go back!
David 于 2024年01月10日 的回复
Dear Bahareh,Thank you for your wonderful feedback! We're thrilled that you loved your stay and found our hotel well situated. We look forward to welcoming you back soon!Best regards,

4/10 很差

Ado

满意：住宿条件和设施，清洁度
不满意：员工和服务
Un'esperienza da non ripetere
Ho prenotato in questo hotel per un soggiorno di 3 giorni a cavallo del capodanno. L'hotel è in una posizione centrale e strategica e la pulizia è buona. Ci sono però delle criticità: la reception è composta da una sola persona per turno, se ci sono emergenze viene lasciata scoperta. Non c'è un bar all'interno. La piccola sala colazioni offre un pò di tutto, ma al giorno d'oggi, con tutte le varie problematiche di intolleranze o allergie, non avere a disposizione del latte senza lattosio NON è accettabile. Inoltre la responsabile delle colazioni ha, a mio parere, un atteggiamento cordiale solo in apparenza: appena gli si chiede qualcosa di diverso, come per esempio di "scaldare" del latte di soia, reagisce in modo nervoso e chiaramente scocciato. Cosa più grave, ho segnalato al mio arrivo un serio problema con la ventola di aspirazione del bagno, direttamente collegata alla luce, che era "estremamente" rumorosa, al limite del sopportabile. Nulla è stato fatto e nulla mi à stato riferito a riguardo: e nulla ci è stato chiesto di come fosse andato il soggiorno al momento della partenza, l'indifferenza più assoluta. Altra nota dolente, non siamo in un villaggio estivo o una vacanza similare, chiedere il saldo del soggiorno all'arrivo, per avendo nella prenotazione una carta di credito a garanzia, mi è sembrato decisamente fuori luogo.
2023 年 12 月入住 3 晚
David 于 2024年01月10日 的回复
Dear Ado,Thank you for your honest feedback. While we're pleased you acknowledged our central location and cleanliness, we sincerely apologize for the challenges you faced during your stay. We will address the issues raised, particularly with service and staff, breakfast options, and the bathroom exhaust fan, to ensure a better experience for our guests in the future. We appreciate your input.Kind regards,

10/10 超赞

Asgar

2023 年 12 月入住 4 晚
David 于 2024年01月10日 的回复
Dear Asgar,Dear Guest,Thank you for the perfect rating! We're delighted to have provided a positive experience. If you have any specific comments or suggestions, feel free to share. We hope to welcome you back in the future!Best regards,

8/10 还可以

Patricia，Valencia

满意：清洁度、员工和服务、住宿条件和设施
El hotel me ha gustado mucho , las habitaciones muy grandes , el personal del hotel muy agradable . El desayuno no tenía muchas opciones , pero el personal encantador .
2023 年 12 月入住 3 晚
Living Hotel an der Oper Team 于 2024年01月5日 的回复
Dear Patricia, Thank you for choosing our hotel and for your valuable feedback. We look forward to welcome you back for your next visit in Vienna. Best Regards,

10/10 超赞

Jennifer

与配偶出行
The apartment is well worth it. It’s nice to have a kitchenette so close to the Naschmarkt and the extra space was much appreciated.
2023 年 12 月入住 6 晚
Living Hotel an der Oper Team 于 2024年01月5日 的回复
Dear Jennifer, Thank you for choosing our hotel and for your valuable feedback. We look forward to welcome you back for your next visit in Vienna. Best Regards,

6/10 一般

Gunnel

满意：客房舒适度
2023 年 12 月入住 3 晚
David 于 2024年01月6日 的回复
Dear GunnelThank you for your feedback. If you have any specific comments or suggestions, we'd appreciate hearing more to enhance your experience in the future. We value your insight!Best regards,