露台

关于NH 多瑙河城市酒店的点评

4 out of 5
NH 多瑙河城市酒店
Wagramer Strasse 21, Vienna, Vienna

点评

8.4

很好

10 分 - 超赞。323 条好评,共有 824 条点评" "
8 分 - 还可以。368 条好评,共有 824 条点评" "
6 分 - 一般。85 条好评,共有 824 条点评" "
4 分 - 很差。32 条好评,共有 824 条点评" "
2 分 - 糟糕。16 条好评,共有 824 条点评" "

9.0/10

清洁度

8.4/10

员工和服务

8.2/10

服务设施

8.4/10

住宿条件和设施

8.4/10

环保

点评

6/10 一般

Sinrong

2023 年 10 月入住 3 晚

10/10 超赞

CHUNG HUA

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
住宿位置
很棒的位置去市區和機場都很方便
2023 年 6 月入住 1 晚
Matthias Pichl, Front Office Manager 于 2023年06月30日 的回复
Dear Chung Hua. thank you for writing a review about your experience in our house. We are delighted to know that you had an amazing stay with us and we are looking forward to welcome you once again. Warmest regards, Matthias Pichl, Front Office Manager

8/10 还可以

linjun

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
很好的体验
房间干净舒适,自助早餐可口
2020 年 1 月入住 1 晚

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 12 月入住 2 晚

6/10 一般

Kevin

商务旅客
满意:员工和服务,清洁度
不满意:住宿条件和设施
the mattress is too old and too soft in the middle
2019 年 9 月入住 7 晚

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
景色不错,房间舒适
酒店位置不错,房间也挺大的,配置了健身房,在17楼还能看到河景,早餐也不错,唯一不好的就是在展会期间定的,有点贵
2019 年 5 月入住 1 晚

4/10 很差

真实旅客

不满意:客房舒适度,清洁度
2018 年 12 月入住 5 晚

10/10 超赞

li li

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
方便去機場 機場接送服務便利
2018 年 10 月入住 1 晚

8/10 还可以

li li

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Concierge :good service &good car 地點去機場很方便,過橋有購物中心
2018 年 10 月入住 1 晚

8/10 还可以

Nien tzu

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 9 月入住 1 晚

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
cp值高 有河景
住在15樓有河景的房間,整體乾淨舒適,房價不高cp值很高 離市中心有點距離但走路3至5分鐘有個地鐵站 旁邊有家超市十分方便 若要前往機場飯店前面就有往機場的公車 整體來說十分推薦!
2018 年 8 月入住 4 晚

8/10 还可以

KUN-PO

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 6 月入住 6 晚

8/10 还可以

Elsa,hk

满意:客房舒适度,员工和服务
環境理想 位置較遠
環境理想 位置較遠 房間無雪櫃 房間舒適 The hotel overall is standard, but far away from city.
2017 年 8 月入住 6 晚

8/10 还可以

elaine

满意:清洁度、住宿条件和设施、客房舒适度
Not bad
Had a business trip in the UN so the location for work is great. Very comfortable experience in the hotel but just sometimes some staffs downstairs were not particularly friendly (maybe it's the Germanic trait). Overall no complaint. Surrounding is a bit uncharacteristic, more of an office park environment. Very close to the metro so easy to get around.
2017 年 7 月入住 5 晚

10/10 超赞

Wei

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2017 年 5 月入住 2 晚

10/10 超赞

Wengming

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
good free wifi, but still need to pay reservation fee (50Eau) in admission and city tax (15Eau) in check-out

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
A nice hotel
The hotel is clean and good.

8/10 还可以

like

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
距离多瑙河和国际会议中心很近,交通很方便,服务很周到。
对于初次到维也纳的人,很容易找到,如在国际会议中心开会,该酒店是不错的选择。

10/10 超赞

Heather

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This hotel provided great service, and was close to train station to get to downtown! The food was delicious as well for breakfast and dinner! Highly recommend!
2024 年 4 月入住 1 晚
Michelle Sardón 于 2024年04月26日 的回复
Dear Heather,Thank you for taking the time to let us know that you had a great stay and that you especially enjoyed the great service, our closeness to the subway and the delicious food you had for breakfast and dinner. We are looking forward to welcome you once again in our house and continue giving you a great time in Vienna or in any of our NH houses. Best regards, Michelle SardónAssistant Front Office Manager

8/10 还可以

Luca

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hotel in periferia di Vienna ma zona carina e ben servita, dotazioni minime per essere un 4 stelle dalla camera alla colazione, palestra molto piccola. Nel complesso il personale molto cordiale ed è presente una navetta per l’aeroporto ad ogni ora.
2024 年 4 月入住 1 晚
Matthias Pichl, Front Office Manager 于 2024年04月8日 的回复
Dear Luca, Thank you so much for taking the time to let us know that you had a lovely stay in our hotel. It makes us happy to know that our guests are happy in our house. We are looking forward to your next visit. Best regards, Matthias Pichl - Front Office Manager

10/10 超赞

Linda,Fort Collins

2024 年 3 月入住 5 晚

8/10 还可以

Ivan

满意:员工和服务,清洁度
2024 年 3 月入住 6 晚
Michelle Sardón Assistant front office manager 于 2024年04月8日 的回复
Dear Ivan, Thank you so much for taking the time to let us know that you had a lovely stay in our hotel. It makes us happy to know that our guests are happy in our house. We are looking forward to your next visit. Best regards, Michelle Sardón Assistant front office manager

10/10 超赞

Commeletia

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Enjoyable short stay
2024 年 3 月入住 1 晚
Matthias Pichl, Front Office Manager 于 2024年03月11日 的回复
Dear Commeletia, thank yo for choosing our NH Danube Hotel as yours while you visited Vienna. It makes us very happy to know that you had a lovely stay and specially enjoyed our friendly staff, the excellent location and our silent and comfortable rooms. We are looking forward to welcome you once again. Best regards, Matthias Pichl - Front Office Manager

10/10 超赞

Ezra

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I enjoyed the week at this hotel . From entering the doors on Monday afternoon to leaving on Saturday morning. Pleasant staff at the desk , at the dining area and housekeeping. Clean place , very close to the Vienna International Centre . Perfect . I will recommend to anyone . 👍👍👍👍👍
2024 年 2 月入住 5 晚
Matthias Pichl, Front Office Manager 于 2024年02月22日 的回复
Dear Mrs. EzraGreat feedback like yours is always very much appreciated and we are very happy to hear that you had a fantastic experience at the NH Wien Belvedere. It is such a pleasure to read the lauding words about the friendliness of our staff and of course I will share your comments with our team, who I am certain will be encouraged by your remarks. We constantly aim to provide our guests with the finest of facilities and services and we thank you again for staying at our hotel and for your feedback. We would be very happy welcoming you soon again here in Vienna. With best regards,

10/10 超赞

Tarcisio

满意:清洁度、员工和服务、服务设施、住宿条件和设施
.
2024 年 1 月入住 3 晚
Matthias Pichl, Front Office Manager 于 2024年02月6日 的回复
Dear Tarcisio, Thank you for taking your time to write a review about your stay. It is our pleasure to know that you had a great stay at the NH Danube City Hotel and that you especially enjoyed our closeness to the underground station, the possibility to park for free on the street at nights and during the weekends, the friendliness and service of our team, our large, functional and well-kept rooms. We are very looking forward to your next visit. Please receive our warmest regards, Matthias Pichl - Front Office Manager

10/10 超赞

Andrej

与家人及幼儿出行
满意:清洁度、员工和服务、住宿条件和设施
Parking is the only and major issue
2024 年 1 月入住 4 晚
Matthias Pichl, Front Office Manager 于 2024年02月5日 的回复
Dear Andrej, thank you for taking your time to write a review. We are very happy that you fully enjoyed our service. And we do not have our own parking, but there are different parking houses with different prices around. Please next time, ask to our team and we will gladly inform you about all your options. We are looking forward to welcome you again in our house. Best regards, Matthias Pichl - Front Office Manager

10/10 超赞

Amner

满意:清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 4 晚
Matthias Pichl, Front Office Manager 于 2024年02月8日 的回复
Dear Amner, thank you very much for taking the time to review your stay. We are glad to read you enjoyed your stay to the fullest and we could meet your expectations. We are already looking forward to welcome you back soon! Best regards, Matthias Pichl - Front Office Manager

10/10 超赞

E

2023 年 12 月入住 4 晚
Matthias Pichl, Front Office Manager 于 2024年02月8日 的回复
Dear E, thank you very much for taking the time to review your stay. We are glad to read you enjoyed your stay to the fullest and we could meet your expectations. We are already looking forward to welcome you back soon! Best regards, Matthias Pichl - Front Office Manager

10/10 超赞

Bahman

2023 年 12 月入住 1 晚
Matthias Pichl, Front Office Manager 于 2024年02月8日 的回复
Dear Bahman, thank you very much for taking the time to review your stay. We are glad to read you enjoyed your stay to the fullest and we could meet your expectations. We are already looking forward to welcome you back soon! Best regards, Matthias Pichl - Front Office Manager

8/10 还可以

Bernhard

满意:清洁度、住宿条件和设施、客房舒适度
2023 年 12 月入住 7 晚

10/10 超赞

Isabel

商务旅客
满意:清洁度、员工和服务、住宿条件和设施
Very well located if you go to UN
2023 年 12 月入住 6 晚
Matthias Pichl, Front Office Manager 于 2023年12月22日 的回复
Dear Isabel, Thank you very much for taking your time to let us know that you enjoyed your stay. It makes us very happy to know that you especially enjoyed the comfortable beds, the friendliness of our team, the good and varied breakfast, the nice location and the view. We are looking forward to welcome you once again in our house. Kindest regards, Matthias Pichl - Front Office Manager

10/10 超赞

Arnaud

2023 年 12 月入住 4 晚

8/10 还可以

SOZOS

满意:住宿条件和设施,清洁度
2023 年 12 月入住 2 晚

10/10 超赞

SIMMONE

2023 年 12 月入住 3 晚

10/10 超赞

真实旅客

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 6 晚

10/10 超赞

Norio

2023 年 8 月入住 6 晚

2/10 糟糕

Kinga

与配偶出行, 商务旅客
不满意:员工和服务、服务设施、住宿条件和设施
The furniture in the room is very shaby. The personnel at the reception is incompetent. No real espresso coffee, just machine made coffee. Very small selection at breakfast. When we complained about the sauna not being ready, the manager just shrugged his shoulders and let us know that he did not care at all. We asked upon arrival (Thursday afternoon) whether reservation was necessary for the sauna and were told that we could use it it any time w/o reservation. Friday evening we contacted the reception again and asked whether we could use the sauna from 8 A.M. on Saturday. We were promised they would switch it on by that time. We called and asked at 8 A.M. on Saturday whether the sauna was ready but it was not. They asked for one hour. We went to the sauna at 9 A.M. and was still not switched on. As we could not stay longer, we finally had to skip the sauna although the availability of the sauna was the top reason why we had chosen that hotel.
2023 年 11 月入住 2 晚
Michelle Sardón 于 2023年12月12日 的回复
Dear guest, Thank you for taking your time to write your feedback. We ae sorry to know that we did not fulfil your expectations. We try to get better everyday to give the best possible experience to our guests so we take your opinion as an opportunity to see how we can improve. In order to have the sauna ready and without any disruptions and to give the right information, it functions everyday from 18 to 22 hours. Guests do not have to book but it has a limited capacity. Our superior rooms count with Nespresso machines, and in the rooms there are 3 different kinds of coffee that can be prepared, the difference is the intensity. We try to make our breakfast as varied as possible, and you can find from cold to warm dishes and drinks, as well as suitable for every kind of diet. We also want to share with you that a renovation is on the way, maybe if you decide to give us another opportunity, you will be able to enjoy the new fresh house.We hope that you can give the NH family a new opportunity and we will make our best to surpass your expectations. Best regards,Michelle SardónAssistant front office manager

8/10 还可以

Eric

团体旅客, 商务旅客
满意:住宿条件和设施,服务设施
Good price.
2023 年 11 月入住 8 晚
Matthias Pichl, Front Office Manager 于 2023年12月8日 的回复
Dear Eric, Thank you for letting us know that you had a wonderful stay in our house. We are very glad to know that you especially enjoyed the cleanliness, our team, the breakfast and the location. We are looking forward to welcome you once again in our house. Please receive our warmest regards, Matthias Pichl - Front Office Manager

2/10 糟糕

juhwan

호텔스닷컴을 이용 예약했으나 예약당시 선태 사항과 실제 준비 및 선택사항이 달라서 출장기간내 불편을 격음
2023 年 11 月入住 3 晚
Matthias Pichl, Front Office Manager 于 2023年12月3日 的回复
Dear Juhwan, thank you for taking the time to review your stay with us. We are very sorry to read that you not have been satisfied with our services. We trying always to make the best stay for our guests. Please be assured that I will forward your feedback to our responsible manager who will take care of this topic. We would appreciate if you give us another chance to proof you that we can do better. Best regards, Matthias Pichl - Front Office Manager

8/10 还可以

Valeria cheyenne

2023 年 11 月入住 3 晚

8/10 还可以

Achim,Berlin

商务旅客
满意:员工和服务,清洁度
gutes hotel, dass ein wenig dezentral liegt aber sehr günstig zum Congress Zentrum.
2023 年 11 月入住 2 晚
Matthias Pichl, Front Office Manager 于 2023年11月26日 的回复
Dear Achim, thank you for taking the time to review your stay with us. We are happy to read that you enjoyed your stay to the fullest and we could also meet your expectations. The team and I are already looking forward to welcome you back soon. Best regards, Matthias Pichl - Front Office Manager

10/10 超赞

Ismail

团体旅客
满意:清洁度、员工和服务、住宿条件和设施
All good
2023 年 11 月入住 2 晚
Matthias Pichl, Front Office Manager 于 2023年11月26日 的回复
Dear Ismail, thank you for taking the time to review your stay with us. We are happy to read that you enjoyed your stay to the fullest and we could also meet your expectations. The team and I are already looking forward to welcome you back soon. Best regards, Matthias Pichl - Front Office Manager

6/10 一般

Koichi

满意:清洁度

6/10 一般

DONATELLA

与家人出行
满意:住宿条件和设施,员工和服务
不满意:客房舒适度
Pensavo meglio
Conoscendo già la catena NH mi aspettavo qualcosa di meglio. Nel complesso la struttura è bella ed il personale molto gentile ma ci sono alcuni punti che non mi sono piaciuti. Prima cosa la camera molto basic. Arredo un po’ vetusto e tende sporche. Il bagno senza bidet per me cosa incredibile ancora oggi ma capisco che non tutte le culture abbiamo la stessa considerazione dell’igiene. La colazione a pagamento non era niente di particolare, mi aspettavo qualcosa in più onestamente. Inoltre eravamo in 3 in camera e puntualmente ci hanno sempre portato asciugamani per 2 e quindi sempre a chiederle . Insomma punteggio sufficiente per me.
2023 年 10 月入住 3 晚
Michelle Sardón 于 2023年11月10日 的回复
Dear Donatella, Thank you for taking your time to give us your feedback. It makes us very happy that you find our house beautiful and that you enjoyed the attention of our team. We want to share with you that a renovation is on its way and we are as excited about it as you. I will share your message with our team so we can make sure to surpass your expectations next time. We are looking forward to welcome you once again. Best regards, Michelle Sardon Assistant front office manager

8/10 还可以

Philipp,Wien

满意:清洁度、员工和服务、住宿条件和设施
2023 年 10 月入住 1 晚

10/10 超赞

Diana

满意:清洁度、员工和服务、住宿条件和设施
Una gran opción al visitar Viena. Las instalaciones inmejorables, cuidan cada detalle. El personal muy atento y amable, atendieron todas nuestras peticiones. Muy recomendable.
2023 年 10 月入住 2 晚
NH Danube City 于 2023年10月31日 的回复
Dear Diana,thank you very much for taking the time to review Your stay with us. We are glad to read you enjoyed it to the fullest and my colleagues were always there to help you. We are looking forward to welcome you back soon!Best regards,Judith BrixDeputy Hotel Director

6/10 一般

Richard

2023 年 10 月入住 2 晚

8/10 还可以

Lubi

2023 年 10 月入住 4 晚

10/10 超赞

ALLAN

满意:清洁度、员工和服务、住宿条件和设施
Very convenient to the IAEA
2023 年 10 月入住 7 晚
NH Danube City 于 2023年10月31日 的回复
Dear Allan,thank you very much for taking the time to review your stay with us. We are glad to read you enjoyed our location as well as your stay. We are already looking forward to welcome you back soon!Best regards,Judith BrixDeputy Hotel Director

6/10 一般

Ali,Dammam

与家人及幼儿出行
满意:服务设施
不满意:住宿条件和设施,员工和服务
-
2023 年 10 月入住 1 晚
Michelle Sardón 于 2023年10月15日 的回复
Dear Ali, Thank you for taking the time to review your stay with us. We are happy to know that you especially enjoyed our breakfast and our good connection to the airport and to the city center. We are looking forward to your next visit. Best regards,Michelle Sardón