Clean and new hotel,rooms were comfortable and breakfast was good.
Alla
2025 年 6 月入住 2 晚
10/10
A convenient hotel close to the station. The staff were friendly and eager to help. I would stay here again.
sinead
2025 年 6 月入住 1 晚
2/10
I had the worst experience staying at this hotel. After i checked in I notice the wifi in my room was unstable and you can hear every possible noise. You can hear each time someone flushes their toiletes from the other rooms. I told the hotel worker and he said there is no other rooms available and the person that can gix the internet won't stop by the hotel till Monday after i checked in.
On the second day, June 1st around 11:30-11:42 PM, I went down to ask the night auditor Herr Hot for some hot water, he completely ignored me for 12 minutes and the asked me to give him 15 more minutes when he did not have any customer present and was not doing anything. I replied to him ive been waiting for 12 minutes already he got mad. I then told him I simply need a kettle to heat up hot water for a tea. He said there's no hot water. I told him i wasn't asking for hot water, I asked to borrow the kettle to heat up water for my tea. He then started yelling at me claiming i was drunk and he was calling the police. I came from Hellstatt that day i was very tired and i don't drink another guest came down and started yelling at her. She did not even spek English and i was trying to translate for the guest he started screaming at me he is not going to give me the kettle to take to my room. This guy should not working with customer service. This was the worst hotel experience i have ever had. I not go back to this hotel again. Stay away. For away!
Beatrice
2025 年 5 月入住 2 晚
4/10
Cornelia
2025 年 6 月入住 1 晚
10/10
Axel
2025 年 6 月入住 5 晚
10/10
Krisha
2025 年 6 月入住 1 晚
8/10
Mihaela
2025 年 5 月入住 1 晚
10/10
Proximity to Wien Hbf, public transpo a BIG plus. Staff was friendly, helpful, courteous 5 🌟 's! Breakfast was fantastic.
Damian
2025 年 5 月入住 3 晚
6/10
It's a little far to walk and there are no shops nearby.
KEIICHI
2025 年 5 月入住 1 晚
8/10
Good location for Wien HBF.
Jonathan
2025 年 5 月入住 2 晚
4/10
The internet connection was poor in our room. To connect lt, we needed to be close to the door.
Yoshiyuki
2025 年 5 月入住 1 晚
6/10
The location was fine by the train station but not many food choices. Really didn't hear any noise from the station. Issue was there was NO electrical outlet in bathroom so had to use blow dryer and curling iron in room where there is NO mirror. Also the weather was fine for us but beware there is NO Air Conditioning. If the weather is hot you will be uncomfortable.
Christine
2025 年 4 月入住 4 晚
8/10
Hotel muy bien ubicado, el desayuno excelente, el servicio del personal estupendo pero tuvimos problemas con el agua caliente porque salía hirviendo o helada, difícil encontrar en temperatura ideal, el internet en nuestra habitación falló mucho
MARCOS
2025 年 5 月入住 2 晚
6/10
La salle de bain était impeccable mais le lit était vraiment petit. Hôtel très bien desservi car à proximité de la gare centrale.
Sylvie
2025 年 5 月入住 7 晚
10/10
Very nice place and clean
Hamed
2025 年 4 月入住 6 晚
8/10
El personal no fue tan amable (en general en la mayoría de la ciudad) pero el hotel está muy bien ubicado cerca del metro.
El servicio de internet en la habitación no fue nada bueno, para que lo tomen en cuenta
Erika
2025 年 5 月入住 1 晚
10/10
Todo el personal fue muy amable
Victoria
2025 年 4 月入住 2 晚
8/10
Estaba en reparación
Cynthia
2025 年 4 月入住 1 晚
8/10
Really loved the location of this property and think once the construction is all finished it will even better
rachel
2025 年 4 月入住 9 晚
2/10
We were very disappointed with our experience at this hotel. We left our suitcase at the reception while waiting for check-in, and when we got it back, it was damaged. What’s worse is that no one made any effort to offer a solution or even acknowledge the issue. We tried reaching out via email, but received no response at all. It honestly feels like they don’t care about their guests’ satisfaction. A clear lack of professionalism and attention. We definitely won’t be coming back.
Aymen
2025 年 4 月入住 2 晚
10/10
Nicely decorated rooms and bathrooms.
Excellent breakfast and friendly staff.
Loz
2025 年 4 月入住 4 晚
10/10
Front desk kid Matteus was very nice and helpful, despite being new and still learning. Well done!