Hanoi Viettel Complex Hotels

"good amenities"

"Poor airconditioning, old outdated rooms, location is good . Def not a 3/4*. "

"Beautiful hotel, clean and comfortable."

"Didnt have a good sleep in the first night due to the pillow... However, the overall stay is good."

"Not worth the hype, very dated. Room smelt of cigarettes. Nice view though. "

"Leave the towels in the washing machine"

"The staff were incredibly welcoming and knowledgeable. The rooftop dining, breakfast buffet, gym and the rooms were all amazing. We stayed for a week and are so glad we chose this hotel over the other. 10/10 recommend! "

"I would not recommend staying at this hotel from the very beginning. It was frustrating. They never answered the phone when I tried calling ahead of my stay, communication was very poorly. I found the staff to be rude and unhelpful on top of that. They attempt to charge me an additional $17 USD/ 445k DONG per night for my girlfriend to stay a few nights with me which I felt it was unreasonable giving the length of my stay which it was two weeks overall this was not a pleasant experience. I would definitely choose a better hotel next time."

"The restaurant was a bit smaller than I expected but the rest was fantastic. Their standard rooms are very spacious and modern."