4/10 很差
Carissa
团体旅客
2023年11月5日
不满意:住宿条件和设施
There was a wedding one of the nights we stayed there, on the 4th floor, for 400 people and it didn’t start until 11pm. The front counter smiled and said there will be noise.
So I made a hotel change for that night and the following two nights. The hotels.com team said it was the hotels policy that would not let us be refunded, even for the night that was 3 nights out.
The hotel wouldn’t budge, even though there was going to a loud wedding that would keep us up all night.
Carissa
2023 年 10 月入住 4 晚