Worst management. Called them to check if 3 people can stay in a room and I was told that they’d provide an extra bed for the third guest. After multiple attempts and screaming they provided the extra bed at 10:30PM when kids were already asleep after a long flight.
There were no water bottles in the room and I had to go to visit the reception desk twice to even get the complementary water bottles that I was “Supposed” to have at the time of check in.
After all this we checked out all our rooms and they called me like after 3 hours for an outstanding bill and asked me to pay when I’m no more in the city to pay the bill online.
I really hope they either remove Lemon tree from the brand name or change the name to something else so they don’t fool others the same way.
真實旅客
於 2022 年 12 月住了 1 晚
4/10 欠佳
Manmohan
商務旅客
2021年2月5日
讚好:客房舒適度
Cheaper Price
I got a cheaper price elsewhere
Manmohan
於 2021 年 2 月住了 1 晚
8/10 不錯
真實旅客
親子同遊
2019年10月25日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good location, and well maintained accommodation. Very friendly staff.
真實旅客
於 2019 年 10 月住了 1 晚
10/10 優異
G KAMESWARA
2019年7月26日
讚好:職員與服務、住宿狀況和客房舒適度
Excellent
Excellent
G KAMESWARA
於 2019 年 7 月住了 1 晚
10/10 優異
Shyamal
2019年1月16日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Awesome hotel experience
I stayed at Keys Hotel Visakhapatnam from Jan 1 to Jan 5 with my wife and parents and I can proudly say that the hotel is well maintained at one of the best location. The hotel staff are extremely friendly, and they fulfilled each of our request with utmost care.
My wife and Mom are allergic to house dust and to my surprise they made our room spotless and dustless. Many thanks to Naveen Kumar for this.
My heartily thanks go to PLN Murthy, Naveen Kumar, Pedapudi Siva, Sukesh Yogesh, Shiva and all other staffs whose name I can’t recall. They all are extremely helpful and took the best care of my family. I could not have asked more.
I have stayed in many hotels in many countries and I can proudly say I had one of the best hotel experience during my stay at Keys. A huge thanks to Keys Hotel staff from the bottom of my heart.
Shyamal
於 2019 年 1 月住了 1 晚
8/10 不錯
真實旅客
2018年12月7日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
A Good One.
Stay was good. Breakfast was sumptuous. Service personnel were excellent.
Not sure the AC air filters were cleaned. Sometimes the AC odor is not right. We stayed in the 12th floor.
真實旅客
於 2018 年 12 月住了 5 晚
6/10 一般
Jameel Ahmed
2017年1月21日
讚好:整潔度
不滿:職員與服務
Room size was very small, Service was very Slow, In room dining options were very few and was very costly.
Jameel Ahmed
10/10 優異
真實旅客
2016年12月23日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel on nice location
Supporting staff
Exilante food