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Reviews of First Hotel Kokoloko

3 out of 5
First Hotel Kokoloko
Söderväg 56, Visby

Reviews

8.8

Excellent

Rating 10 - Excellent. 294 out of 550 reviews" "
Rating 8 - Good. 193 out of 550 reviews" "
Rating 6 - Okay. 44 out of 550 reviews" "
Rating 4 - Poor. 8 out of 550 reviews" "
Rating 2 - Terrible. 11 out of 550 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Alice on 17 Jul 2023
Hej! Tack för din feedback!

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay Easy walk to visby
Stayed 3 nights in May 2023
Response from Alice on 17 Jul 2023
Hej! Tack för din feedback!

10/10 Excellent

Ying Xuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the place! The staff members are really nice and accommodating 10/10 would return!
Stayed 2 nights in Oct 2022
Response from Matilda on 30 Oct 2022
Hello Ying Xuan, Thank you for your reveiw and for staying with us. I do hope you have the chance to stay with us again!Kind regards,MatildaFront deskHotel Kokoloko

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay whether you're on foot or in a car. They also have bicycles for rent.
Stayed 2 nights in Sep 2022
Response from Matilda on 26 Sept 2022
Hello Sean, Thank you for your amazing reveiw. I hope you will stay with us again!Kind regardsMatildaFront deskHotell Kokoloko

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from Matilda on 14 Aug 2022
Hej Jacqueline, Tack för att du tog dig tiden att lämna en recension! Ha en fortsatt trevlig dag. Vänliga hälsningar Matilda Receptionen

10/10 Excellent

Brenda

Stayed 1 night in Jul 2022
Response from Matilda on 2 Aug 2022
Hej Brenda, Tack för din superfina recension! Du är varmt välkommen åter, Vänliga hälsningar Matilda Receptionen Hotel Kokoloko

10/10 Excellent

Davaakhuu

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2022
Response from Matilda on 27 Jun 2022
Hej Davaakhuu, Tack för din fina recension, du är varmt välkommen åter! Vänliga hälsningar, Matilda Receptionen

8/10 Good

Ingemar

Stayed 5 nights in May 2022
Response from Receptionen on 16 May 2022
Hej Ingemar Vad kul att ni haft en fin vistelse hos oss. Ni är varmt välkomna tillbaka!

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and clean with nice pool
We had a wonderful stay at this hotel. The room was very nice, clean, and comfortable. There is a nice pool on both the ground and the roof. The breakfast was wonderful with many choices, even gluten free options for my husband. We flew in because there were no ferry tickets, so we had no car. The hotel is located just a little more than 15 minutes walk to Gamla Stan. It is also close to a few windmills. We took a taxi from the airport, but because it was raining, we had a hard time getting a taxi back and had to walk to the bus station. If we had had another day, we would have rented bikes from the hotel. I definitely recommend this hotel.
Stayed 1 night in Jul 2021
Response from Receptionen on 31 Jul 2021
Im happy you had a nice stay at our hotel. Hope you will be back again next summer !

8/10 Good

Annette

Stayed 4 nights in Jul 2021
Response from Receptionen on 14 Jul 2021
Tack så mycket !

8/10 Good

SUNHYE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021
Response from Matilda on 16 Jun 2021
Hej Sunhye, Tack för ditt omdöme, du är varmt välkommen tillbaka. Vänliga hälsningar, Matilda Receptionen First Hotel Kokoloko

10/10 Excellent

Pia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2021
Response from Matilda on 13 Jun 2021
Hej Pia, Tack för din fina recension, du är varmt välkommen åter, Vänliga hälsningar Matilda Receptionen First Hotel Kokoloko

2/10 Terrible

Traci, Cleveland, OH

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not book here! They will not refund money during a pandemic. If you can’t make it there, too bad!
Stayed 5 nights in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2020
Response from Emma on 17 Sept 2020
Tack för din recension. Hoppas vi ses igen. Vänliga hälsningar Receptionen Hotel Kokolokoo

8/10 Good

Madelene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel 10min walk from Visby
Good place to stay if you dont want to stay right in the city centre if Visby. Easy 10min walk to town and close to the ferry. Very clean and modern. A bit loud with all the kids in the pool and as there are steps on one side of the pool its tricky if you wanna do laps. Amazing view from the rooftop restaurant so dont miss!!
Stayed 2 nights in Aug 2020
Response from Emma on 17 Sept 2020
Thanks for your review. Hope you visit us again. Best regards Hotel Kokoloko

8/10 Good

Stéphanie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Very pleasant stay. Will go back...but the service could be better. For instance, I appreciate when the staff say hello in the morning or when cleaning staff is not expecting you to get out the elevator so the can use it for their cleaning material. These are details but it does not make it to international standard. The staff at “the reception” is very helpful and pleasant. Be aware that there can be a problem with key card which we had to be reactivated twice a day. Overall we have a very nice stay!
Stayed 5 nights in Jul 2020
Response from Emma on 17 Sept 2020
Thanks for your review. Best regards Emma Hotel Kokoloko

6/10 Okay

Emma

Travelled with family
Liked: Cleanliness, property conditions & facilities
Yes and no
Nice hotel with great pool, decent breakfast but not a hotel for families despite of what they tell you! As a family with a small child we were placed in the same area of the hotel where there was a lot of partying at night, up until 23:30... it was a hot night, with no A/C in the room so many wanted to keep their front doors open but it was impossible due to the partying in the courtyard and on the balconies, while trying to get a small child to sleep. Not ideal for us. We don’t mind people having a good time but as paying customers we would also like the courtesy of being able to attend to our needs without being unusually disturbed.
Stayed 1 night in Jul 2020
Response from Emma on 17 Sept 2020
Thanks for your review. Best regards Hotel Kokoloko

2/10 Terrible

linda, Manchester

Travelled with group
Disliked: Staff & service
Said could rebook for next year and then did not allow. Could have cancelled booking
Stayed 3 nights in Jun 2020

10/10 Excellent

Nichakarn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Emma on 18 Feb 2020
Tack för din fina feedback. Hoppas vi ses igen. Vänliga hälsningar Receptionen

10/10 Excellent

Sanna, Cyprus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had a lovely stay att the hotel. Nice room very nice breakfast no complain. Thank you
Stayed 3 nights in Nov 2019
Response from Jennie on 5 Dec 2019
Tack för fint omdöme! Det glädjer mig att ni haft en bra vistelse hos oss och vi ser fram emot att få välkomna er till oss snart igen! Jennie Jacobsson Front Office Manager First Hotel Kokoloko

8/10 Good

Mathias

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice, pleasant and modern hotel with a great location. Highly recommended.
Stayed 9 nights in Sep 2019
Response from Jennie Jacobsson Front Desk Manger. on 16 Sept 2019
Hello Mathias. We are very pleased to hear that you had a great stay at our hotel. You´re more then welcome back to Kokoloko. Best regards.

8/10 Good

Therese, Canada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff, beautiful location. Bikes available to rent at the hotel are a very convenient way to get in and out of the old town area.
Stayed 7 nights in Aug 2019
Response from Reception on 7 Sept 2019
Hello Therese, Thank you so much for you feedback. Hope you will come visit us again soon. Best regards, Elin

10/10 Excellent

Sarah

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Elin First hotel Kokoloko. on 12 Aug 2019
Hej Sarah! Tack för din feeback! Vi uppskattar verkligen den! Ni är hjärtligt välkomna tillbaka till oss! Hoppas ni får en härlig höst! Med vänlig hälsning

8/10 Good

Jörgen

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Receptionen on 26 Mar 2024
Hejsan Jörgen, tack för din recension. Vad bra att ni hade en trevlig vistelse hos oss. Ha det fint och välkommen tillbaka!

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Andre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Richard

Stayed 1 night in Feb 2024

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Kokoloko on 31 Jan 2024
Hejsan Daniel, tack för din feedback.

10/10 Excellent

Per-Inge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Kokoloko on 31 Jan 2024
Hejsan Per-Inge, tack för din recension.

10/10 Excellent

Anders

Stayed 1 night in Jan 2024
Response from Receptionen on 31 Jan 2024
Hejsan Anders, tack för din recension.

10/10 Excellent

Morgan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023
Response from Receptionen on 31 Jan 2024
Hej Morgan, tack för din feedback.

8/10 Good

Andre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Kokoloko on 31 Jan 2024
Hejsan Andre, vi uppskattar din recension.

10/10 Excellent

Andre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Alice on 17 Dec 2023
Tack för din feedback!

10/10 Excellent

Birgitta

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Alice on 17 Dec 2023
Tack för din feedback!

10/10 Excellent

Richard

Stayed 2 nights in Nov 2023
Response from Receptionen on 31 Jan 2024
Hejsan Richard, vi uppskattar din feedback.

10/10 Excellent

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint hotell
Stayed 1 night in Nov 2023
Response from Alice on 19 Nov 2023
Hejsan, tack för din recension.

10/10 Excellent

Emil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Alice on 31 Oct 2023
Hejsan, tack för din feedback!

10/10 Excellent

Magnus

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Alice on 31 Oct 2023
Hejsan, tack för din feedback!

8/10 Good

Robin

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Alice on 31 Oct 2023
Hejsan, tack för din feedback!

10/10 Excellent

Tobias

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vistelsen var god. Något dåligt med varmvatten stundtals men annars utmärkt.
Stayed 2 nights in Oct 2023
Response from Alice on 31 Oct 2023
Hejsan, tack för din recension. Er åsikt hjälper oss att bygga och utveckla.

8/10 Good

Håkan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Alice on 27 Oct 2023
Hejsan, tack för din feedback!

10/10 Excellent

Tommy

Stayed 2 nights in Oct 2023
Response from Alice on 27 Oct 2023
Hejsan, tack för din feedback!

10/10 Excellent

Torsten

Stayed 1 night in Oct 2023
Response from Alice on 27 Oct 2023
Hejsan, tack för din feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trevligt bemötande, välstädat, fint rum. Lite väl varmt på rummet trots AC Väldigt mörk belysning på frukosten, men god och variationsrik
Stayed 1 night in Oct 2023
Response from Alice on 21 Oct 2023
Hejsan, tack för din feedback! Vi arbetar varje dag med förbättringar och annat skoj.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Alice on 21 Oct 2023
Hejsan, tack för feedback!

10/10 Excellent

Elin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superboende
Trevligt boende och bra service. Sköna sängar och fin utsikt. Synd att spabadet inte har öppet sent på kvällen bara.
Stayed 1 night in Oct 2023
Response from Alice on 21 Oct 2023
Hejsan, tack för feedback! Öppettiderna för spabadet varierar, på sommaren är den öppen som mest. Hoppas vi ses snart igen!

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I utkanten av Visby
Jag var där off-season (slutet av september) och det var helt öde på kvällen - men på frukosten var det däremot knökat, eftersom det var något idrottslag där. Och då blev det väldigt trångt vid frukostserveringen... Ligger en liten bit utanför bortom själva centrum, så det är inget jag skulle välja om jag skulle vilja uppleva Visby. Men helt okej för att stanna till en natt innan jag skulle vidare. Fräscht rum, väldigt bra frukostutbud.
Stayed 1 night in Sep 2023
Response from Alice on 27 Oct 2023
Hejsan, tack för din feedback. Vi arbetar varje dag med att förbättra och underlätta. Er åsikt hjälper oss att utveckla positivt.

6/10 Okay

Lennart

Travelled with family
Liked: Cleanliness
parkering för 100 kr
svårtillgänglig info om wifi, tv och parkering. 100 kr för parkering för en natt utan förhandsinfo.
Stayed 1 night in Sep 2023
Response from Alice on 4 Oct 2023
Hejsan, tack för din feedback. Vi ber om ursäkt för vi inte informerat tillräckligt. Vi försöker förbättra oss varje dag.Era recensioner upplyser oss varje dag.

10/10 Excellent

Peter

Stayed 1 night in Sep 2023
Response from Alice on 30 Sept 2023
Hejsan, tack för din feedback!

8/10 Good

Lovisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugn långhelg i september
Lugn och skön vistelse i september. Lyxigt att få pool, bubbelpool nästan själva och lugna och goda frukostar.
Stayed 3 nights in Sep 2023
Response from Alice on 27 Oct 2023
Hejsan, tack för din feedback. Er åsikt hjälper oss massor.