Volcano Volcano Garden Arts Hotels

"Rooms were clean. In room breakfast was good, but was not plenty for a family of 4. However, the fruits were fresh and refreshing. The bathroom did not have a sink which was a little inconvenience, but the location of the property was great which was the biggest differentiator for this place. Little hard to find but the owner gave very clear instructions to locate the property. In all, happy with the overall service."

"Peaceful and well organized…. Prompt attention when we had a water issue."

"It was no contact with the staff after 6pm, I texted the staff around 5:40pm because there was no coffee at all in the room, but she never responded, so we left early next morning. $425 a day for that small bungalow room without any service was how much very expensive. When we arrived around 4:30pm and we were waiting with another couple to check in but there was no staff in the check-in area."

"Pros: responsive staff, easy close parking, near HVNP, easy check in, towels smelled great! Cons: I would look elsewhere in Volcano if I come to the park again. This place did not meet my expectations. The rooms need a fresh coat of paint, deep clean, new carpet, better mattresses and more outlets. The only outlet near the bed was behind the big impossible to move bed and both lamps were plugged in to that outlet. There were stains on the carpet and when I unplugged a lamp to plug in something I saw a LOT of dust back there. Also around the window of the back door, there was considerable dirt. Like I said, it needs a deep clean. Let’s just call this place rustic "

"The National Park was very close. We did not need to use a work space. "

"This was a super cute, unique place to stay. Beautiful property, amazing rooms!! We reserved 3 rooms and all of them were different, spacious, and comfortable."

"The hot tub had sunscreen floating in it and black grit on the zests from previous guests not wiping their feet before getting in. Some of the wine glasses were dirty in the cabinet. The grill didn’t have gas and the cooking grate was too dirty to cook. Otherwise the house was charming"

"This is a very nice lodge with a great history. The room was spacious and we really enjoyed the hot tub and the nature trail. My only complaint is with the people in the room beneath us as we heard them talking well past the quiet hour of 10:00 pm. As the inn has no night manager, I was required to deal with it myself by talking to them directly. Not sure if the insulation between the rooms is adequate. We did hear other neighbors as well but they respected the quiet hours. "

"This place was a jewel on the Hilo side ! Beautiful, well decorated, Shannon was very nice and responsive to our questions . A nice place to come home to after a day hiking on the volcanoes thanks , Marijke and Greg "