- Hotel under construction
- Noisy, dusty, lot of workers everywhere
- Very bad service, 90 min to be serve at the restaurant or bar
- No English speaking staff
- Dirty pool
Stephane
2020 年 3 月入住 1 晚
2/10 糟糕
Stephane,Ho Chi Minh City
与家人出行
2020年03月10日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Under construction resort, noisy, dirty and poor service. No English speaking staff
Stephane
2020 年 3 月入住 1 晚
6/10 一般
真实旅客
团体旅客
2020年03月7日
满意:住宿条件和设施
Activité limite
Activité est très limitée
真实旅客
2020 年 3 月入住 1 晚
10/10 超赞
YONG SUN
与家人出行
2019年11月12日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
YONG SUN
2019 年 11 月入住 1 晚
2/10 糟糕
真实旅客
与家人出行
2019年09月12日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
I do not recommend this hotel due to the reasons below:
There is no a/c in common areas - lobby & restaurants
The pictures taken are very old - the hotel needs major renovations and there is black mold in the bathroom and stains on the walls
Poor customer service - it takes over 10 minutes to sign for a bill and takes over 3 employees to get it accomplished and there’s so many employees but no one will help with bags, where things are located, etc.
There is only one restaurant and only two swimming areas to go to - everything else was closed
I was really disappointed with this experience considering how lovely the hot spring pools are.