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关于创意6沃科，德克萨斯州 - 市中心 - 贝勒大学的点评

2 out of 5
创意6沃科，德克萨斯州 - 市中心 - 贝勒大学
1430 Jack Kultgen Fwy, Waco, TX

点评

5.8
10 分 - 超赞。70 条好评，共有 292 条点评" "
8 分 - 还可以。51 条好评，共有 292 条点评" "
6 分 - 一般。43 条好评，共有 292 条点评" "
4 分 - 很差。33 条好评，共有 292 条点评" "
2 分 - 糟糕。95 条好评，共有 292 条点评" "

5.8/10

清洁度

7.0/10

员工和服务

5.2/10

服务设施

5.6/10

住宿条件和设施

5.6/10

环保

点评

10/10 超赞

Thomas

满意：清洁度、员工和服务、住宿条件和设施
I liked the accessibility and the friendly staff.
2024 年 5 月入住 1 晚

6/10 一般

Russell

商务旅客
A Roach crawled on me while I was in bed
2024 年 5 月入住 2 晚

2/10 糟糕

RALPH，saint paul

与家人及幼儿出行
不满意：清洁度、服务设施、住宿条件和设施
We saw bugs crawling on the walls. I didn't realize that until by mother in-law said don't take a shower because she saw bugs. Then I saw one behind the tv. Good thing we slept with bed lamp and tv on.
2024 年 4 月入住 1 晚
Brand Experience Team 于 2024年04月23日 的回复
Hi Ralph,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

6/10 一般

Taylor

Convenient location
2024 年 4 月入住 1 晚
Brand Experience Team 于 2024年04月23日 的回复
Hi Taylor,Thank you for positively rating your stay!Lilith#Team6

2/10 糟糕

Susan

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nasty to say the least bugs crawling everywhere Never go here
2024 年 4 月入住 1 晚
Brand Experience Team 于 2024年04月23日 的回复
Hi Susan,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

6/10 一般

Carlene

2024 年 4 月入住 1 晚
Brand Experience Team 于 2024年04月19日 的回复
Hi Carlene,Thank you for the perfect rating!Lilith#Team6

10/10 超赞

Kathy，Longwood

与家人出行
Check in quick and easy, room clean, bed comfy, could use larger drapes because the parking lot lights shine through deficits in window coverings the room was never dark enough to quickly fall asleep- thicker window coverings may drown out some road noise as well. The room has large frig, microwave, toaster convient touch! Walking distance to a few resturants. I think it was the value I paid for!
2024 年 4 月入住 1 晚
Brand Experience Team 于 2024年04月18日 的回复
Hi Kathy, We're thankful you had a wonderful experience during your recent stay with us, and we appreciate your feedback! We are committed to providing exceptional service to all our guests, and we are glad we met your expectations. We hope to have the opportunity to serve you again in the future for all your lodging needs. Thank you for choosing us!Natalie #Team6

10/10 超赞

Elodio

2024 年 2 月入住 1 晚
Brand Experience Team 于 2024年05月10日 的回复
Hi Elodio,Thank you for the excellent rating!! Maz K.#Team6

10/10 超赞

Dainelys

2024 年 3 月入住 7 晚
Brand Experience Team 于 2024年03月29日 的回复
Hi Dainelys, Thank you for the 5-star rating!Natalie #Team6

8/10 还可以

Abdiaziz

2024 年 1 月入住 5 晚
Brand Experience Team 于 2024年03月14日 的回复
Hi Abdiaziz,Thank you for positively rating your stay!Lilith#Team6

6/10 一般

Nicole

与配偶出行
That they had roaches. Every time I go there I see roaches.
2024 年 2 月入住 1 晚
Nancy Y. 于 2024年02月13日 的回复
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 超赞

Patti

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 2 晚
Nancy Y. 于 2024年02月14日 的回复
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 糟糕

Linda

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Roaches crawling the walls.
Roaches everywhere.
2024 年 1 月入住 1 晚
Brand Experience Team 于 2024年02月6日 的回复
Hi Linda,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 糟糕

Carlos

商务旅客
不满意：服务设施，员工和服务
Room service lady went through my fridge and drank some of my belongings. Room service also stole a body spray that I had.
Brand Experience Team 于 2024年01月29日 的回复
Hi Carlos,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

6/10 一般

Lane

商务旅客
不满意：住宿条件和设施，员工和服务
2024 年 1 月入住 2 晚

8/10 还可以

Shanette

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 1 月入住 1 晚

2/10 糟糕

Shanette

与家人及幼儿出行
2024 年 1 月入住 1 晚

10/10 超赞

Destiny，Temple

2023 年 12 月入住 1 晚

2/10 糟糕

Robert

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施
Save your money--Roaches, broken ice machine.
Roaches, rude staff. Loud banging on the door at 10:15am, no identification. Check out is 11, was told to "hurry up." Reminded person that I had the room until 11, response was "Eff You." I can overlook a lot of things beyond staff control, but not rudeness.
2023 年 12 月入住 3 晚
Brand Experience Team 于 2024年01月8日 的回复
Hi Robert,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

10/10 超赞

Quincy

2023 年 12 月入住 1 晚

10/10 超赞

Aundre

2023 年 12 月入住 2 晚

10/10 超赞

Teloysius-Joe

2023 年 12 月入住 1 晚

10/10 超赞

Narvis

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚

4/10 很差

真实旅客

与家人出行
满意：员工和服务
不满意：清洁度、住宿条件和设施、客房舒适度
Nope
Somehow, I thought this place would be OK. I must have read the wrong reviews. I don't recommend anyone stay here if they think they can get a cheap place that isn't bad, instead of paying more for a better place. The only good thing about this place was the burger place next door, which was actually pretty good.
2023 年 12 月入住 1 晚
Nancy Y. 于 2023年12月20日 的回复
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

10/10 超赞

Elodio

2023 年 12 月入住 1 晚

4/10 很差

Nayeli

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Room was dirty, cover had stain as well as sheets. Room seem like it was not cleaned properly tub was dirty and sink dirty.
2023 年 12 月入住 1 晚
Brand Experience Team 于 2023年12月12日 的回复
Hi Nayeli, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Cameron A. #Team6

2/10 糟糕

Marcelo

不满意：清洁度、服务设施、住宿条件和设施
2023 年 11 月入住 3 晚

6/10 一般

Sherri

与家人出行
满意：员工和服务
不满意：住宿条件和设施，清洁度
The staff was friendly and helpful but the place is a dump. The ice machine is broken. The washer sounds like a jet engine and the dryer is broken.
2023 年 11 月入住 2 晚
Brand Experience Team 于 2023年12月5日 的回复
Hi Sherri,Thank you for recognizing the great service provided by our staff. Your experience is important to us, we hope for the opportunity to improve your experience on your future bookings.Lilith#Team6

2/10 糟糕

真实旅客

商务旅客
不满意：清洁度、住宿条件和设施、客房舒适度
Horrible
We found marijuana on the floor the bathtub would not drain the shower head sprayed everywhere but on you. The room was dirty
2023 年 11 月入住 1 晚
Nancy Y. 于 2023年11月28日 的回复
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

2/10 糟糕

Krysta

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
There was no breakfast included like it stated. The room was is very poor condition. And bug issues
2023 年 11 月入住 1 晚
Nancy Y. 于 2023年11月28日 的回复
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

10/10 超赞

Larry

2023 年 11 月入住 1 晚

10/10 超赞

Gordon

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚

2/10 糟糕

Emily

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚

2/10 糟糕

Suzann

2023 年 10 月入住 2 晚

2/10 糟糕

brinty

不满意：清洁度、服务设施、住宿条件和设施
Roaches in the shower and bed it smelled so bad the room which was a non smoking room!!
2023 年 10 月入住 1 晚
Brand Experience Team 于 2023年11月14日 的回复
Hi Traveler,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6

2/10 糟糕

Amy

不满意：住宿条件和设施，清洁度
my room was nasty... ugh. I generally don't complain because I just need a place to lay my head when I travel - but this needs a complaint. Bugs, hair in the shower, when the place was cleaned rags were left, no sheet on the bed - just the blanket which creeped me out a little. So many bugs... and I get it's Texas... but... gross.
2023 年 10 月入住 3 晚
Nancy Y. 于 2023年11月7日 的回复
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 很差

Mary Ann

与配偶出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
We liked the proximity to places we wanted to visit, however when we walked into our room, we were not prepared for the poor condition. The floor was filthy. I took paper towels and cleaned the areas we walked on. We were concerned with signs around the property that spoke about no responsibility for theft.
2023 年 10 月入住 2 晚
Nancy Y. 于 2023年11月7日 的回复
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

2/10 糟糕

Michael，Morgan

与配偶出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Room was terrible. We killed dozens of cockroaches. Holes in the bathroom door, stains and not a clean room. There was no ironing board or hangers. Highly would not recommend. I’d avoid this dirty motel.
Nancy Y. 于 2023年11月7日 的回复
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

10/10 超赞

Debbie，Melbourne

满意：清洁度、员工和服务、服务设施、住宿条件和设施
For the price and location 1.5 km from silo This hotel was great value - clean & neat, good amenities & facilities in room . The staff were super helpful & happy .
2023 年 10 月入住 2 晚
Brand Experience Team 于 2023年10月31日 的回复
Hi Debbie,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

2/10 糟糕

Erick

与家人出行
不满意：清洁度、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚

10/10 超赞

KATHYA INES

2023 年 10 月入住 1 晚

2/10 糟糕

Trinh，Conroe

与配偶出行, 商务旅客
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
There was sooo much noise late at night someone was always shouting and there was soooo many roaches. Please avoid as much as possible!!
2023 年 10 月入住 1 晚
Brand Experience Team 于 2023年10月26日 的回复
Hi Trinh,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 糟糕

真实旅客

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 2 晚

6/10 一般

Justin

2023 年 10 月入住 2 晚

2/10 糟糕

Jeremy

与家人及幼儿出行
不满意：清洁度、员工和服务、住宿条件和设施
The property advertised a pool and was close to where I was going. When me and my kids arrived the pool was full of dirt and weeds, sheets had burn holes in them, tv didn’t work, about 10 dead crickets in the room. The place was very unsafe and I was not going to put my kids in danger at this hotel. I asked for my money back, but was refused by hotel management. I didn’t care about the loss, just didn’t want my kids in this unsafe environment. My advice is to stay FAR AWAY!!
2023 年 9 月入住 5 晚
Brand Experience Team 于 2023年10月2日 的回复
Hi Jeremy,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6

8/10 还可以

Stephen

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The room was spacious. For me, I enjoyed the bed. However, my wife thought that the bed was not hard enough. If I needed to use the desk in the room, it did not have a lamp to use at night. The exit sign was not lit. One of the second story lights needed to be repaired. The staff was friendly and helpful. Being close to the highway presents a person to highway noises.
2023 年 9 月入住 1 晚
Brand Experience Team 于 2023年10月2日 的回复
Hi Stephen,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

4/10 很差

Kimberly

不满意：住宿条件和设施
2023 年 9 月入住 1 晚

10/10 超赞

Amanda

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 1 晚

8/10 还可以

jeongwoo

2023 年 8 月入住 2 晚

8/10 还可以

Sharonda

满意：清洁度、员工和服务、住宿条件和设施
Staff is wonderful
2023 年 8 月入住 1 晚
Nancy Y. 于 2023年09月6日 的回复
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6