标准房, 1 张特大床

关于瓦登纳伊斯特伍德酒店的点评

2.5 out of 5
瓦登纳伊斯特伍德酒店
500 Ash Ave Nw, Wadena, MN

点评

6.0
10 分 - 超赞。17 条好评,共有 113 条点评" "
8 分 - 还可以。29 条好评,共有 113 条点评" "
6 分 - 一般。28 条好评,共有 113 条点评" "
4 分 - 很差。14 条好评,共有 113 条点评" "
2 分 - 糟糕。25 条好评,共有 113 条点评" "

6.6/10

清洁度

7.0/10

员工和服务

5.2/10

服务设施

5.6/10

住宿条件和设施

5.8/10

环保

点评

8/10 还可以

Scott

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very good clean room with amenities for the price.
2024 年 1 月入住 1 晚

10/10 超赞

Ivy

与配偶出行
满意:员工和服务,清洁度
It was kind of draftythrough the air conditioner and door
2023 年 11 月入住 1 晚
Eastwood Inn 于 2023年11月25日 的回复
Thank you for your review. We will look into this asap.

6/10 一般

Colleen

与家人出行
不满意:客房舒适度
2023 年 11 月入住 1 晚
Eastwood Inn 于 2023年11月17日 的回复
Thank you for your review.

4/10 很差

Pamela

与配偶出行
满意:员工和服务
There was blood on the floor and on the mattresses pad. The The floor was sticky. The corners need to be cleaned out.
2023 年 11 月入住 1 晚
Eastwood Inn 于 2023年11月17日 的回复
Thank you for your review. We will take care of this immediately...

8/10 还可以

James

与家人出行
满意:员工和服务
不满意:住宿条件和设施
C+
The motel was older…. Had a few issues, But the staff was excellent and took care of the problems….
2023 年 10 月入住 4 晚
Eastwood Inn 于 2023年11月17日 的回复
Thank you for your review.

6/10 一般

Tracey

团体旅客
满意:员工和服务
不满意:住宿条件和设施,服务设施
The could throw a little money into the place and do a better job on repairs. Better lighting would help, needs sconce lights over the beds for reading
2023 年 10 月入住 1 晚
Eastwood Inn 于 2023年10月13日 的回复
Thank you for your review.

2/10 糟糕

Diana,Minneapolis

不满意:清洁度、员工和服务、住宿条件和设施
The staff made a racist remark about the owner and the previous guests staying at the room. The staff also complained of my arriving an hour early for check in and made no attempt to hide his disdain. I stood there as he swept the floor ranting about my early arrival and he didn't understand why people always do this sh*t and expect the room to be ready. He could have simply said the room is not ready quite yet and I would have just waited in my car or hung out at the gas station but nope, he complained within ear shot. Such hospitality. The only reason it's a 1 star is because it didn't give me an option for 0 stars.
2023 年 10 月入住 1 晚
Eastwood Inn 于 2023年10月13日 的回复
Diana, I would like to take the time an apologize, we don't tolerate this, and it will be taken care of immediately.

2/10 糟糕

Spencer

2023 年 9 月入住 1 晚
Eastwood Inn 于 2023年10月13日 的回复
Thank you for your review.

6/10 一般

Barbara

满意:员工和服务,清洁度
不满意:住宿条件和设施
2023 年 9 月入住 1 晚
Eastwood Inn 于 2023年09月22日 的回复
Thank you for your review.

8/10 还可以

Kim

满意:清洁度、员工和服务、住宿条件和设施
Price was great
2023 年 9 月入住 1 晚
Eastwood Inn 于 2023年09月8日 的回复
Thank you for your review.

8/10 还可以

BRUCE

与家人出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
THE LITTLE RED HAIR GUY THAT WAS THERE WHEN WE CHECKED IN WAS A CUTIE
2023 年 9 月入住 1 晚
Eastwood Inn 于 2023年09月5日 的回复
Thank you for your review.

8/10 还可以

Loren

满意:客房舒适度,员工和服务
2023 年 8 月入住 1 晚
Eastwood Inn 于 2023年09月5日 的回复
Thank you for your review.

8/10 还可以

Robert

2023 年 8 月入住 1 晚
Eastwood Inn 于 2023年09月22日 的回复
Thank you for your review.

8/10 还可以

danie

满意:员工和服务、住宿条件和设施、客房舒适度
Good for Price
2023 年 8 月入住 2 晚
Eastwood Inn 于 2023年09月5日 的回复
Thank you for your review.

4/10 很差

Christina

与家人及幼儿出行
不满意:清洁度
I’m not sure what I expected from a motel. But the beds were hard, the pillows and mattress were plastic coated and uncomfortable. The shower in our room did not work at all. Luckily enough we knew someone in town that we could use their shower. It’s right next to a train track that’s very busy so must like the sound of trains. Staff was friendly and followed up with fixing the shower but was a little late since we were in town for a wedding.
2023 年 8 月入住 2 晚
Eastwood Inn 于 2023年08月14日 的回复
Thank you for your review.

8/10 还可以

Carolyn

与家人出行
满意:员工和服务,清洁度
We are novice travelers with very little motel experience. We chose one that fit our very tight budget. The staff was friendly and accommodating, the room was clean and smelled good, and the mattresses were excellent. The motel was a bit shoddy, but I can see this young couple are doing the best they can with it. It is located on a rather busy highway with an active railroad running parallel to it on the other side. Light sleepers might object to the noise, but we were VERY tired and heard it, but slept right through. I was wishing for one or two racks upon which to put our luggage and more outlets for cell phone charging. But we managed just fine without them.
2023 年 8 月入住 1 晚
Sara 于 2023年08月13日 的回复
Thank you for your review.

8/10 还可以

Steven

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 1 晚
Sara 于 2023年08月12日 的回复
Thank you for your review.

4/10 很差

Susan

与配偶出行, 商务旅客
不满意:服务设施,员工和服务
I had made reservations for this place in March. The reservations were from a Sunday through Friday. Upon arriving, there was nobody in the office. So we called the number which took us to their Motley office. "We don't have rooms". That's odd. There's hardly anybody here and I made reservations. "Oh yes, I see your reservation, but we don't have rooms". I later understood that to mean that they don't have staff on Sunday and therefore not only nobody to check us in, but the rooms were cleaned yet. WTH. So we wound up in Motley. 25 miles away. But we needed to be near Wadena that night, so actually it became 50 miles there and back. We checked in the next day. I knelt on the bed and my knee touched the box spring. On the positive side, the room was large and fairly clean - could've used a mopping, but it was vacuumed, dusted and the bathroom was clean. For a $75 motel, it was pretty good in that regard.
2023 年 7 月入住 5 晚
Eastwood inn 于 2023年08月2日 的回复
Thank you for your review.

6/10 一般

Audrey

与家人出行
满意:员工和服务
不满意:住宿条件和设施
The manager was excellent. Very professional. The room itself was clean but older. There were tiny jumping bugs on the floor and we had a pet so that was a concern so we checked out after 1/2 hour in the room.
2023 年 7 月入住 7 晚
Sara 于 2023年08月2日 的回复
Thank you for your review. We will make sure to spray the room again, unfortunately with it being an outside access this can happen. Again thank you.

6/10 一般

Wallace O

团体旅客
不满意:服务设施
having to move the bathroom door to get to the toilet paper - the bed was too soft - the a/c was too loud and had to be turned off to sleep
2023 年 7 月入住 2 晚
Eastwood inn 于 2023年07月29日 的回复
Thank you for your review.Eastwood inn

8/10 还可以

Victoria

团体旅客
满意:员工和服务,清洁度
Quiet and safe but a little run down
2023 年 7 月入住 1 晚
Eastwood inn 于 2023年07月29日 的回复
Thank you for your review.Eastwood inn

2/10 糟糕

Beth

与配偶出行
不满意:清洁度、员工和服务、住宿条件和设施
Did not like the room no hot water dirty walls and hole in bathroom door no hot water in the room and after i put do not disturb sign on the door someone came in the room very disappointed
2023 年 7 月入住 2 晚
EastWood Inn 于 2023年07月17日 的回复
Beth,We would like to take the time to apologize about your stay, We will do our best to get these issues fixed asap. As for the hot water, you have to let it run for a few mins. But thank you for staying with us.

8/10 还可以

Cheryl

2023 年 7 月入住 1 晚
Eastwood Inn 于 2023年08月4日 的回复
Thank you for your review.

6/10 一般

Gloria

与配偶出行
不满意:住宿条件和设施
we only got one channel on the tv .....
2023 年 7 月入住 1 晚
Eastwood Inn 于 2023年07月8日 的回复
We would like to take the time and apologize about the incovence. Unfortunately our cable remotes were down that weekend. Thank you for your review.

10/10 超赞

Bob

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Hey this place is great! Felt like we were staying at a friends house :)
2023 年 5 月入住 1 晚
Sara 于 2023年06月18日 的回复
Thanks you for your review. Glad you enjoyed it.

10/10 超赞

James

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Easy access location.
2023 年 5 月入住 3 晚
Sara 于 2023年06月18日 的回复
Thank You for your review.

6/10 一般

VALERIE

商务旅客
满意:员工和服务,清洁度
不满意:客房舒适度
This hotel is an average hotel, could be updated some, the room is nice but the bed could be more comfortable. This kind of hotel works for the short term stays that I use them for. The price is right.
2023 年 5 月入住 1 晚
EastWood Inn 于 2023年05月8日 的回复
Thank you for your review, we are glad your stay went well. We are looking to replace the king beds very soon.

10/10 超赞

Thomas

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 4 月入住 2 晚
Eastwood Inn 于 2023年04月23日 的回复
Thank you for your review.

2/10 糟糕

Gregory

与家人出行
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Poor condition of property, no heat
2023 年 4 月入住 1 晚
Eastwood Inn 于 2023年04月23日 的回复
Thank you for your review.

8/10 还可以

真实旅客

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 3 月入住 5 晚
Eastwood Inn 于 2023年03月13日 的回复
Thank you for your rating.

10/10 超赞

真实旅客

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 3 月入住 3 晚
Eastwood Inn 于 2023年03月7日 的回复
Thank you for your review.

8/10 还可以

Cynthia

与配偶出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
renovation in progress, but was clean, warm and comfortable
2022 年 12 月入住 1 晚
Eastwood Inn 于 2023年01月9日 的回复
Thank you for your review.

2/10 糟糕

Jeffrey

不满意:清洁度、服务设施、住宿条件和设施
Nothing good about this property. It looked like the last update to the room and bed was in the 1970s.
Eastwood Inn 于 2023年01月9日 的回复
Thank you for your review.

2/10 糟糕

Kelly

与配偶出行
不满意:清洁度、员工和服务、住宿条件和设施
This is a property which is falsely advertised, the hotel is 1000 feet off of highway 10, there's no picnic area, there's no attached bar and grill, and the rooms are dusty and noisy. There's a person who lives there and it looks like a dump which is why it's not pictured...all of the pictures are of another place because when we got there, our jaws dropped because that WAS NOT what they showed online. This is a lie and a scam. We ended up going home because there's no way you could sleep with the nonstop traffic. I wouldnever recommend this place or the othe hotel this guy owns in Motley. Expedia should have reimburse me because of allowing falsely advertised hotels to be on your website, I only booked it because you recommended it!
2022 年 8 月入住 1 晚

8/10 还可以

Russ

团体旅客
满意:清洁度、员工和服务、服务设施
Ok place to stay. Needs more updating.
2022 年 8 月入住 2 晚
Eastwood Inn 于 2022年08月30日 的回复
Thank you for your feedback.

10/10 超赞

Lyle

与家人出行
满意:员工和服务,清洁度
It was clean and absolutely no problems only my excited roommates excited to get away for our weekend vaca!
2022 年 8 月入住 1 晚
Eastwood Inn 于 2022年08月30日 的回复
Thank you for your feedback.

2/10 糟糕

kathleen,Bonners Ferry

与配偶出行
不满意:清洁度、服务设施、住宿条件和设施
The room was very shabby and dirty with old McDonalds wrappers behind the nightstand and hairs in the tub. The heater on the floor was broken and the fan in the bathroom was ripped out of the ceiling. Holes in the walls and dirty smears everywhere. The rug was stained and not vacuumed. I would have not stayed but I would have lost my $82 deposit
2022 年 8 月入住 1 晚
Eastwood Inn 于 2022年08月23日 的回复
We would like to take the time and apologize about your stay, we will take care of this asap. Thank you for your feedback.

4/10 很差

真实旅客

与家人出行
不满意:员工和服务
2022 年 7 月入住 2 晚
eastwood inn 于 2022年08月5日 的回复
Thank you for your review.

8/10 还可以

Jane

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Railroad tracks too close, too many trains all night long.
2022 年 7 月入住 1 晚
sara 于 2022年08月1日 的回复
As much as we dislike the train, we unforunately can't do anything about it, but thank you for your review.

2/10 糟糕

Randy

与家人出行
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Mold in the shower. Sink drain broken. Beds were not comfortable.
2022 年 7 月入住 1 晚
Sara 于 2022年08月1日 的回复
We would like to take the time to apologize about your stay, we will take care of this problem right away. Thank you for your review.

6/10 一般

Terri

满意:员工和服务
Property could use “refreshing,” new paint, new bed covers & linens. Towels were very nice, new, clean & fluffy!
2022 年 7 月入住 2 晚
Eastwood Inn 于 2022年07月28日 的回复
Thank you for your reveiw.

10/10 超赞

Angela

与家人出行
满意:员工和服务,清洁度
2022 年 7 月入住 1 晚
Naz 于 2022年07月24日 的回复
thanks

2/10 糟糕

真实旅客

不满意:清洁度、住宿条件和设施、客房舒适度
DO NOT RECOMMEND
The room was overall disgusting, the floor was sticky, spiders in the bathroom, cigarette burns on comforter, bed bugs. Room was not safe at all, door does not lock from inside, the door guard lock is long enough that someone can undo it from the outside. NOT SAFE, NOT CLEAN!!
2022 年 7 月入住 2 晚
eastwood Inn 于 2022年07月19日 的回复
we apologize your stay didnt go well. We will fix these issues as soon as possible.

8/10 还可以

Lynette

满意:清洁度
The lady at the desk was very friendly and helpful. I think we even got a better room sooner so that we could get ready for our reunion.
2022 年 7 月入住 1 晚
Eastwood Inn 于 2022年07月19日 的回复
Thank you for your review. we hope to see you again soon.

4/10 很差

KENNETH

不满意:清洁度、住宿条件和设施、客房舒适度
absurd
If I were hotels.com I would REMOVE this property from your list. It was disgusting but the only one available
2022 年 6 月入住 2 晚
Naz 于 2022年07月24日 的回复
Thank you

2/10 糟糕

Michel,Cambridge

带宠物出行, 与配偶出行
不满意:员工和服务、服务设施、住宿条件和设施
Obviously Expedia does not read the comments sent in with your virtual agent. To sum it up, the room was dark dingy, smelled heavily of disinfectant and God knows what. The lady barely spoke English, said it could be a mistake with their other property 20 miles away. The outside of the property had wires dangling from the roof, they looked like ice melting wires, the air conditioners for most rooms had their filters pushed in or falling out and the room setting was different from the pictures viewed on the Expedia site. I would not have let my dog even go in that room for 2 minutes, the smell was so overpowering. The lady said she would cancel the reservation and it better happen. I have dealt with Expedia for many many years, and I cannot believe that they would be promoting such a disgrace.
2022 年 6 月入住 1 晚
Eastwood Inn 于 2022年07月19日 的回复
We apologize your stay wasnt as great as we hoped. We will do our best to fix these issues asap.

6/10 一般

Karie,Saint Cloud

与家人出行
满意:员工和服务,清洁度
They made sure I got a room. After my reservation was entered wrong in to there system. I was very happy for that. I just needed a place to sleep while in the area for the Ronald McDonald Ride in New York Mills.
2022 年 6 月入住 2 晚
Eastwood Inn 于 2022年07月19日 的回复
Thank you for your review, we hope to see you again soon.

2/10 糟糕

Roselyn

2022 年 2 月入住 2 晚

2/10 糟糕

Royce

不满意:清洁度、员工和服务、服务设施、住宿条件和设施
This place was uniquely crappy!!
2022 年 2 月入住 1 晚

6/10 一般

carol

2021 年 8 月入住 2 晚
sara 于 2021年10月4日 的回复
Thank you