Unmanned lobby and lobby locked after 6.00pm. No staff available after 6.00pm. No bottled water. Shower not working, no help available. I reported the matter in the morning without any response from the receptionist
cafe not operational. No night staff.
In brief this hotel is one of the worst I have been in. Incompetent and inconsiderate staff with "I do not care" attitude. This was not what I experianced when I regularly visited the hotel in 1986 -1988.
Mahi
於 2025 年 7 月住了 1 晚
10/10 優異
Brock
2025 年 6 月 22 日
讚好:整潔度、設施服務和住宿狀況
I like the space and facilities all so the privacy being at the end of the corridor.
The open planning that looks ova the ground floor cafe and recreation
Brock
於 2025 年 6 月住了 2 晚
2/10 很差
Phillip
親子同遊
2025 年 6 月 8 日
不滿:整潔度、設施服務和住宿狀況
Noisy and unclean. Would not be staying here again.
Phillip
於 2025 年 6 月住了 1 晚
4/10 欠佳
Debbie (Wodonga)
多人同遊
2025 年 6 月 8 日
不滿:整潔度和設施服務
Good location. No staff on site after 7. No dining on weekends, cold in common areas, black mould (lots) in shower and empty bottles of products.
Debbie
於 2025 年 6 月住了 2 晚
2/10 很差
Andrew
2025 年 4 月 28 日
不滿:整潔度、職員與服務、設施服務和住宿狀況
I stayed from Thursday until the following Tuesday. During this time there was no hotel internet service available. When I asked about this the manager took what I felt was a combative tone. Telling me that it wasn’t the hotel’s responsibility, that most people hotspot their phone anyway and accusing me of instigating blame. I found the whole conversation unpleasant, felt the manager’s people skills were extremely lacking and avoided him for the remainder of my stay at the hotel.
Andrew
於 2025 年 4 月住了 5 晚
6/10 一般
Cassandra
家人同遊
2025 年 4 月 27 日
讚好:設施服務
Motel under new management.
Apparently wotif let you book multiple people into a room with one bed.
Arrived for one child, 2 adults and one bed.
A late check in meant the motel was booked out. No trundles or anything available.
Initially told to take it up with wotif.
Staff worked to find us another room.
A room became available that we moved in to.
No breakfast etc. on site.
Room was clean, but very noisy.
Cassandra
於 2025 年 4 月住了 1 晚
6/10 一般
Christina
親子同遊
2025 年 4 月 27 日
不滿:設施服務
Location was great. Lobby is stunning. Apart from that the rooms were run down and old. The place isn’t well maintained and for the price paid I was expecting more. The images are deceiving. Parking was good. It served its purpose for an overnight stop over, but would not stay here again. Perks of the place is that they do accept pet stays so I did see some furry friends.
Christina
於 2025 年 4 月住了 1 晚
8/10 不錯
Michael
2025 年 4 月 23 日
讚好:整潔度和職員與服務
A bit dated but great location and very nice staff. Good breakfast and good servings. Good on site car park.
Michael
於 2025 年 4 月住了 3 晚
2/10 很差
Jennifer
2025 年 4 月 22 日
不滿:整潔度、職員與服務和住宿狀況
Jennifer
於 2025 年 4 月住了 1 晚
4/10 欠佳
Allan
2025 年 4 月 21 日
讚好:職員與服務
不滿:整潔度和住宿狀況
Aircon not working in front bedroom of our ‘apartment’ and this has been a problem in all rooms we have stayed at here over the years. Sign over sink says clean up your own dishes or be fined $25 so this means anything you used was supposedly ‘cleaned’ by the previous guest - highly unlikely. Only had a couple of green and peppermint teabags, no black teas and used our own plastic travel mugs. No longer serves breakfast and no bar so property is dead. Taps dripping in bathroom, again an ongoing problem at this property.
Allan
於 2025 年 4 月住了 1 晚
8/10 不錯
Jodie
2025 年 4 月 20 日
讚好:整潔度、職員與服務和住宿狀況
Well presented hotel in a central location.
Jodie
於 2025 年 4 月住了 1 晚
4/10 欠佳
Benjamin
商務旅客
2025 年 4 月 11 日
讚好:職員與服務
不滿:住宿狀況和客房舒適度
Benjamin
於 2025 年 4 月住了 2 晚
8/10 不錯
Paul
2025 年 4 月 7 日
Paul
於 2025 年 4 月住了 2 晚
6/10 一般
Scott
伴侶同遊
2025 年 4 月 6 日
讚好:整潔度
不滿:設施服務和住宿狀況
The bed was old and hard. Difficult time sleeping.
Scott
於 2025 年 4 月住了 2 晚
6/10 一般
Robert
2025 年 4 月 4 日
讚好:整潔度和職員與服務
不滿:設施服務
Hard floors throughout - can hear every noise on the floor including the snoring in the next room. Mattress saggy. Overall just not up to what I have expected to get from a Mantra branded hotel. A bit tired. Think decent 3* country hotel
Robert
於 2025 年 4 月住了 1 晚
10/10 優異
Rema
家人同遊, 商務旅客
2025 年 4 月 2 日
讚好:整潔度、職員與服務和住宿狀況
Very convenient
Rema
於 2025 年 3 月住了 2 晚
10/10 優異
Janet
2025 年 3 月 29 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean and comfortable rooms and it is dog friendly and very pleasant staff at this motel. Plenty of parking and located just behind main street of Wagga Wagga close to pubs, cafes and beautiful local parks.
Janet
於 2025 年 3 月住了 1 晚
10/10 優異
Andrew
商務旅客
2025 年 3 月 26 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great
Andrew
於 2025 年 3 月住了 1 晚
2/10 很差
Jongha
2025 年 3 月 24 日
不滿:整潔度和設施服務
Very old. And the fridge was not working.
Jongha
於 2025 年 3 月住了 1 晚
8/10 不錯
Mathieu (PERTH)
2025 年 3 月 24 日
Mathieu
於 2025 年 3 月住了 2 晚
10/10 優異
Ryan
2025 年 3 月 10 日
Ryan
於 2025 年 3 月住了 1 晚
8/10 不錯
Mark
2025 年 3 月 9 日
讚好:整潔度、職員與服務和住宿狀況
Service from staff is excellent. Would stay there again
Mark
於 2025 年 3 月住了 2 晚
6/10 一般
Stacey
2025 年 3 月 8 日
讚好:整潔度和職員與服務
不滿:住宿狀況
Had a great stay, apart from the aircon in our room had a loud vibration noise every 5 minutes or so lasting about 30 seconds each time, too hot not to have aircon but not easily able to sleep with the noise
Stacey
於 2025 年 2 月住了 2 晚
4/10 欠佳
Annette
伴侶同遊
2025 年 3 月 6 日
不滿:整潔度、職員與服務和設施服務
Not enough cleaning staff. Our room wasn't cleaned during 3 nights stay. Not enough attention to paying customers. Terrible communication.