Waitara Waitara West Quay Hotels

"Room was extremely run down, walls were in really rough shape and peeling apart. "

"The condition of our room was not good, they need a total upgrade...Apart from this it was pretty good"

"Very clean room, overly soft bed wasn't great, the shower pressure was a bit meh and the room was quite noisy from both the corridor on one side and the courtyard on the other, mainly childen playing (it was Easter weekend) but quiet enough once they calmed down. "

"Great location and wonderful staff"

"Beautiful house, exactly as described. Really clean, nice linen, so much space and fun stuff for families. "

" We didn't have breakfast there. "

"The window was blocked by some wood blinds on the outside "

"The parking was fine, The reception gentleman was awesome and checking in was a breeze. He gave great advice for a meal. However, I thought the room was very dreary and the bed was soft. It had everything in it but it just didn't feel like a hotel. And the big clinch was having to wipe number twos off the toilet seat. This is unacceptable. I informed reception and the new person on duty the following day who both said they'd pass it on. The morning person said the cleaning staff were having a bit of a shakeup at the moment. I expect a bit more than this - maybe a refund or something as a sorry. This is such an enormous H&S issue."

"This unit was perfectly situated for walks along the beach, the walkway & the amazing art works. The rooms were clean & tidy. Shower worked well & the bed was comfortable. Our Cavoodle dogs were welcomed nicely by the owner's Cavoodle. Would highly recommend."